MSP SYSTEMS ENGINEER AND HELP DESK TEAM LEAD

A fast-rising MSP professional recognized for leadership and technical depth, having earned a promotion within seven months for taking ownership of Tier 2 escalations and mentoring junior techs. Skilled in SharePoint and Intune migrations, hybrid Azure environments, and full Fortinet firewall deployments with HA and routing. Experienced with ConnectWise, NinjaRMM, and PowerShell automation, he blends hands-on systems expertise with strong communication and a drive for continuous professional growth.