MSP Tenured Senior Cloud Engineer

This candidate has been working in the MSP industry since 2016, holding roles at a mix of small to mid-size MSPs. They have supported 75–100 clients across a wide range of industries, including technology, accounting, healthcare, banking, hedge funds, fintech, manufacturing, construction, non-profits, energy, and oil. In their most recent positions, they split time between serving as a Cloud Engineer—managing Azure environments, virtual desktops, Intune policies, site-to-site VPNs, and enterprise SSO applications—and acting as an Escalation Engineer, troubleshooting complex network, server, and application issues. Their technical toolkit includes Halo, ConnectWise, Kaseya, Ninja, ITGlue, Hudu, and various RMM platforms. They bring extensive experience with M365 administration, Azure migrations (15–20 completed), Hyper-V/VMware server deployments, and networking across platforms such as Meraki, Fortinet, SonicWall, Palo Alto, and Cisco ASA. This background reflects strong capabilities in both project execution and support, with an even split between backend administration and end-user support.