Seasoned Success Manager with a proven track record.

Seasoned Client Success Manager with a strong foundation in both new business development and account management, having been with the MSP division since 2018. He began as a hunter, driving net-new sales across Georgia, Florida, and Alabama, and evolved into a hybrid hunter/farmer role before fully shifting into client success and account growth. Today, he manages a large and diverse book of business including government agencies, healthcare groups, nonprofits, law firms, insurance, and accounting clients, ranging from 10-user offices to 500-user enterprises.

He is engaged in QBRs, client road mapping, and strategic planning, while also driving upselling and cross-selling across security, M365 migrations, and infrastructure projects. With hands-on experience in vCIO responsibilities such as reviewing ticket trends, recommending technology upgrades, and aligning IT strategy with client goals, he brings both consultative and commercial value. Known for being a direct yet engaging communicator, he has proven success in building trust, expanding accounts, and leading projects from scoping through migration delivery. Importantly, he can bring his book of business with him, and is looking for an MSP where the service desk is in-house to ensure his customers receive the high-quality support that protects his reputation and relationships.