System/Field Engineer L2 (Same MSP since 2016)

System/Field Engineer L2 (Same MSP since 2016)

L.A. $83,200

Interview Notes: Synopsis & Findings

Since 2016, this upbeat and friendly California-based engineer has built his career with an MSP, growing from helpdesk and field tech to primary engineer and sysadmin. After his company’s acquisition and restructuring, he transitioned to remote client support, onboarding, and project assistance. Skilled across Microsoft Server (2008–2022), VMware, Hyper-V, Azure (Entra ID, Intune, VDI, VMs), and M365 administration, he also handles AD/GPO management, light PowerShell scripting, and firewall configuration (Meraki, Sophos, SonicWALL, WatchGuard). Using ConnectWise, Kaseya, and ITGlue daily, he now seeks a SysAdmin or escalation role with project opportunities and a commute of no more than one hour.

MSP Predictive Index

PresentationExcellent
Technical KnowledgeGood
PlacabilityAverage

Candidate Assessment

  • Personality Type: Enthusiastic & Upbeat
  • Technical Test Score: 92

Skills & Expertise

Remote Monitoring Tool: ConnectWise;ConnectWise Automate;ITGlue;ConnectWise Control;Kaseya VSA (remote monitoring)

Relevant Skills

  • Networking (Firewalls, Switches, Routers);VoIP;VMware;Hyper-V;Azure;O365;Azure AD;PowerShell or Scripting;Intune

Candidate Profiles

Road Warrior (Field Tech) Systems Administrator (Tier II)

Location

  • Available In: L.A.
  • City: Moreno Valley

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