System/Field Engineer L2 (Same MSP since 2016)

System/Field Engineer L2 (Same MSP since 2016)

Moreno Valley, CA $83,200

Interview Notes: Synopsis & Findings

Since 2016, this upbeat and friendly California-based engineer has built his career with an MSP, growing from helpdesk and field tech to primary engineer and sysadmin. After his company’s acquisition and restructuring, he transitioned to remote client support, onboarding, and project assistance. Skilled across Microsoft Server (2008–2022), VMware, Hyper-V, Azure (Entra ID, Intune, VDI, VMs), and M365 administration, he also handles AD/GPO management, light PowerShell scripting, and firewall configuration (Meraki, Sophos, SonicWALL, WatchGuard). Using ConnectWise, Kaseya, and ITGlue daily, he now seeks a SysAdmin or escalation role with project opportunities and a commute of no more than one hour.

Candidate Profile:

Road Warrior (Field Tech)
Market: L.A.
City: Moreno Valley, CA
Target Salary: $83,200

MSP Predictive Index

Communication & Professionalism
1
Rockstar Comms, Clients Love Them
Technical Skills & Depth
2
Highly Proficient, Broad Knowledge
Overall Hiring Confidence
3
Minimal Oversight, Solid Hire
Personality Type Enthusiastic & Upbeat
MSP Technical Assessment Score: 92%
Remote Monitoring Tool: ConnectWise, ConnectWise Automate, ITGlue, ConnectWise Control, Kaseya VSA (remote monitoring)

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