Systems Engineer / Client Manager (TAM / Projects / MSP Veteran)

Seasoned Consultative Systems Engineer with a decade of MSP experience and a proven track record managing 5–12 clients simultaneously. At a large MSP from 2016 to 2024, he acted as the TAM for dedicated accounts - handling QBRs, upselling/cross-selling, onboarding, and project oversight. Technically hands-on with server migrations, backup systems (Datto/Veeam), M365 migrations, Intune deployments, and firewall builds (SonicWall, Palo Alto, Fortinet). Experienced across Windows Server (2003+), VMware, Hyper-V, and Azure maintenance. Regularly led small project teams and mentored L1/L2 techs.