Seasoned MSP engineer with a strong background in escalations, NOC operations, and security. His recent role involved supporting the MSP’s VMware-hosted datacenter, managing both reactive issues and proactive project work. Known internally as the “firewall guy,” He handled deployments and configurations across FortiGate and SonicWALL devices while maintaining cluster stability and virtual networking performance. He developed and automated the company’s M365 tenant auditing process using PowerShell and regularly scripted in ConnectWise Automate to streamline monitoring and remediation tasks.
His technical scope includes managing servers from 2008 through 2025, performing over 30 Microsoft 365 migrations, and leading multiple Azure deployments—three hybrid and two full cloud. He worked extensively in VMware Horizon and vSphere, overseeing VM builds, server clustering, and virtualization management. He also implemented and administered SentinelOne, Proofpoint, and Perch, leading EDR deployments, alert analysis, and ransomware remediation efforts. Balancing hands-on technical depth with process-driven automation, he demonstrates advanced problem-solving skills and a reliable, systems-focused approach to MSP operations.
Remote Monitoring Tool: ConnectWise;ConnectWise Automate;ConnectWise Control
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