Versatile IT Support Engineer With Strong MSP, NOC, And Virtualization Experience

An IT Support Engineer with nearly five years of MSP experience, this candidate brings a balanced mix of helpdesk and NOC expertise. Splitting time between end-user support and infrastructure monitoring, they manage M365 administration, Active Directory, and on-prem domain environments while assisting with VMware setups, P2V migrations, and Azure VM maintenance.

They also support firewall, VPN, and network configurations with FortiGate and switch/router management. Proficient with tools like N-able, ConnectWise, and Halo PSA, they are known for professionalism, flexibility, and a strong customer-focused approach, open to hybrid or remote roles near Canoga Park, CA.