Well-Rounded IT Support Engineer With Strong MSP And Microsoft 365 Experience

An IT Support Engineer with MSP experience since 2023, this candidate supports 150+ clients across industries including legal, healthcare, and manufacturing. Working in a small team, they handle workstation deployments, M365 administration, Exchange management, and light networking tasks, while managing MFA, Intune, and data migrations.

They also maintain on-prem Windows Servers (2012+), Active Directory, and Entra, performing cloud backups and ticket resolution through Autotask, Datto, and ConnectWise. Averaging six tickets daily, they are seeking a hybrid or onsite role with room to grow into a Level 1.5 position focused on expanding technical scope and project exposure.