Well-Rounded IT Support Engineer With Strong MSP And Microsoft 365 Experience

L.A. $50,000

Interview Notes: Synopsis & Findings

An IT Support Engineer with MSP experience since 2023, this candidate supports 150+ clients across industries including legal, healthcare, and manufacturing. Working in a small team, they handle workstation deployments, M365 administration, Exchange management, and light networking tasks, while managing MFA, Intune, and data migrations.

They also maintain on-prem Windows Servers (2012+), Active Directory, and Entra, performing cloud backups and ticket resolution through Autotask, Datto, and ConnectWise. Averaging six tickets daily, they are seeking a hybrid or onsite role with room to grow into a Level 1.5 position focused on expanding technical scope and project exposure.

MSP Predictive Index

PresentationGood
Technical KnowledgeExcellent
PlacabilityGood

Candidate Assessment

  • Personality Type: Genuine & Endearing;Calm & Dependable
  • Technical Test Score: 79

Skills & Expertise

Remote Monitoring Tool: Datto RMM;AutoTask

Relevant Skills

  • Intune

Candidate Profiles

Junior Systems Administrator (Tier I)

Location

  • Available In: L.A.
  • City: Corona

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