A well-rounded Support Engineer with three years of MSP experience and a strong technical foundation in M365 administration, VMware/Hyper-V, firewall setups, and network configurations. Skilled in Windows Server, AD, GPOs, and VPN management, with hands-on experience using ConnectWise, ServiceNow, and Kaseya. Calm, collaborative, and growth-driven, this professional is eager to rejoin a dynamic MSP team where technical skill and teamwork drive client success.
Redacted Alex Hagaman