Summary of Professional Qualifications: Detail oriented, hardworking, highly experienced Information Technology professional with extensive experience in Enterprise Data Center Virtualization. VMware certified with extensive experience in developing, managing and maintaining computer infrastructures including; servers, networks, IT Security Antivirus and Data Loss Prevention (DLP) tools and devices. Core areas of expertise include; Systems Engineering, Cyber Security,…
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Systems Administrator A seasoned professional with extensive experience in advanced cloud security, application software management, and technical support. Instrumental in providing expert technical guidance and implementing IT policies and practices, excelling in cloud security solutions and application software management. Proficient in optimizing infrastructure and resolving complex technical challenges, with notable success in enhancing security protocols…
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System Engineer Technically advanced professional with demonstrated expertise in designing, implementing, and optimizing complex infrastructure systems. Skilled in troubleshooting intricate technical issues and employing robust solutions. Adept at developing and maintaining enterprise-level network infrastructures, with focus on optimizing network performance and reliability. Remarkable efficiency in translating business requirements into technical architectures to drive efficiency and…
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Senior Network Engineer Tech-savvy and accomplished professional with 10+ years of providing strategic support, maintenance, and monitoring of corporate network environments through proper utilization of advanced tools and technologies across the IT industry. Notable history of spearheading network operations from inception to successful completion. Dedicated subject matter expert; skilled in configuring, maintaining, and operating different network…
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Summary Analytical, organized and detail-oriented Bilingual Customer Technical Support Specialist with 10+ years of experience contributing to a range of hardware, software, and network technical support, that includes but not limited to troubleshooting, configuration, documentation and resolution of incidents and requests. Strong knowledge and experience in ServiceNow. Obtained ServiceNow badge in July 2023. Skills Strong…
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Profile Self-starting and highly motivated Client Success/Experience professional with a strong focus on maintaining positive client relationships, driving Quarterly Business Reviews, and assisting with escalations. Proven ability to meet deadlines, prioritize tasks, and follow up effectively. Excellent interpersonal and technical problem-solving abilities, backed by extensive experience in Service Desk and Project team environments. Dedicated team…
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Career Objective: To obtain a position in a growing organization that can best utilize my skills and allow for advancement. WORK HISTORY: MSP (2019-Present) Level 2 Support Engineer & Help Desk Technicia On-Site Support: Travel to client locations to provide technical assistance. Diagnose and troubleshoot hardware, software, and network issues on-site. Install and configure new…
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Professional Summary Experienced IT specialist with a robust technical background, complemented by a strong sense of self- discipline and a proactive mindset. Accomplished in implementing and maintaining processes for both software and hardware. Detail-oriented with strong analytical skills and the ability to quickly grasp new concepts, all driven by a dedicated work ethic. Professional Experience…
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Profile Experienced I.T. Support Technician seeks employment in enterprise environments to employ skills in customer service, network support, and troubleshooting. As a self-starter, the ideal role would be to operate both individually and as part of a team to help in accomplishing the larger goals of the company. 15+ yrs experience in technical customer service…
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About Highly proficient IT professional with more than a decennium of experience diagnosing involute technological issues and providing outstanding assistance to a wide range of corporate settings. With a potent coalescence of technical expertise, strategic problem-solving competency, and great communication skills, I prosper at distributing operational excellence and amending organizational performance. With substantial experience in…
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PROFESSIONAL SUMMARY Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase…
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ABOUT Senior MSP Systems Administrator with over 10 years of experience supporting enterprise, mid-sized, and small business IT environments. Proven track record in leading projects involving the deployment, implementation, and management of networks, server infrastructures, cybersecurity solutions, and backup and disaster recovery systems. CERTIFICATION Cisco Certified Network Associate (CCNA) (CSCO12810520) EXPERIENCE MSP (2022-Present) Senior System…
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PROFESSIONAL SUMMARY Dynamic IT Project Engineer with 3 years of experience spearheading the design and implementation of innovative systems leveraging Microsoft technologies. Proficient in providing comprehensive training to teams, ensuring seamless adoption and maximum efficiency gains. Skilled in crafting strategic solutions and delivering top- tier technical support to optimize operational workflows. Adept at cultivating collaborative…
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PROFESSIONAL PROFILE Proven talent for aligning business strategy and objectives with established system and network administration as well as technical support paradigms to achieve maximum operational impacts with minimum resource expenditures. Growth-focused thought leader with six years of experience installing and configuring hardware and software, setting up servers and workstations, diagnosing network issues, as well…
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Key Competencies Understand client needs to determine best-fit solutions Extensive experience growing and improving team-oriented environments. Client environment discovery and assessment of needs Successful collaborator with multiple levels of clientele to maintain client satisfaction and growth. Productive team leadership and communication 15+ years of experience in sales 10+ years of training or educating clients and/or…
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