Posts

Bad Hires: What You Should Know

Besides it being painful, the hiring process for MSPs is time-consuming — but for the right reasons. To avoid burnout on your end, it’s imperative your hiring manager finds the perfect fit the first time around. If your hiring manager can’t, you could end up in a never-ending hiring cycle — which will almost always…

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Tales from the Field: Real (but funny) stories told by MSP Field Techs!

In the world of computers, there is almost always an easy solution: user error. I’d like to clarify right now that this is not a manifesto about how “computers are more helpful than people,” where I start quoting lines from I, Robot and AI while completely missing the point of those films. User error is…

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Healthy Paranoia: How Successful MSPs Hire

Let’s be honest about something: If you’re an MSP, the hiring process is painful. We end up wasting time and resources, especially when candidates don’t work out. Not sure what you’re doing wrong? You could be having a difficult time identifying valuable MSP candidates, retaining valuable MSP employees and structuring win-win job offers. At Channel…

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5 Misconceptions Candidates Have About Resume Writing

Resume writing isn’t for everybody. In fact, the majority of the candidates I encounter struggle with the process. Not everyone’s a writer — that’s a given — but more often than not, candidates struggle with resume writing because there’s too much misinformation out there. Think about it: One website says this; the other says that.…

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Bowman Williams CEO John Davenjay’s article in ChannelFutures Why Successful MSPs Hire Within the Channel

Finding the right candidate for your position goes beyond technical skills. Look for an understanding of the business model, a focus on customer service — and then build a bench. If you’ve gone through the hiring process, you don’t need me to tell you how tedious it can be. More often than not, especially if…

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How to Land Your First IT Job

Having spent time on both the job seeking and the hiring sides of the IT industry, I know firsthand how tough landing that first IT job can be. The classic adage of “entry level means 2+ years’ experience” rings as true in the IT industry as any other – but as with any other positions,…

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