Posts

Bad Hires: What You Should Know

Besides it being painful, the hiring process for MSPs is time-consuming — but for the right reasons. To avoid burnout on your end, it’s imperative your hiring manager finds the perfect fit the first time around. If your hiring manager can’t, you could end up in a never-ending hiring cycle — which will almost always…

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Tales from the Field: Real (but funny) stories told by MSP Field Techs!

In the world of computers, there is almost always an easy solution: user error. I’d like to clarify right now that this is not a manifesto about how “computers are more helpful than people,” where I start quoting lines from I, Robot and AI while completely missing the point of those films. User error is…

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Healthy Paranoia: How Successful MSPs Hire

Let’s be honest about something: If you’re an MSP, the hiring process is painful. We end up wasting time and resources, especially when candidates don’t work out. Not sure what you’re doing wrong? You could be having a difficult time identifying valuable MSP candidates, retaining valuable MSP employees and structuring win-win job offers. At Channel…

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5 Misconceptions Candidates Have About Resume Writing

Resume writing isn’t for everybody. In fact, the majority of the candidates I encounter struggle with the process. Not everyone’s a writer — that’s a given — but more often than not, candidates struggle with resume writing because there’s too much misinformation out there. Think about it: One website says this; the other says that.…

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Bowman Williams CEO John Davenjay’s article in ChannelFutures Why Successful MSPs Hire Within the Channel

Finding the right candidate for your position goes beyond technical skills. Look for an understanding of the business model, a focus on customer service — and then build a bench. If you’ve gone through the hiring process, you don’t need me to tell you how tedious it can be. More often than not, especially if…

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How to Land Your First IT Job

Having spent time on both the job seeking and the hiring sides of the IT industry, I know firsthand how tough landing that first IT job can be. The classic adage of “entry level means 2+ years’ experience” rings as true in the IT industry as any other – but as with any other positions,…

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Team Building 101: What MSPs Should Know

Cultivating and fostering a team-centric team environment is no easy feat. It takes patience, determination, and dedication on your part, and even when you give it your all, issues will more than likely still arise. There are ways to go about creating a positive team atmosphere, and they all involve team building activities. It’s up…

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Tales from the Field: Real but Funny Stories from MSP Field Techs

Out of all of the different topics in tech that are misunderstood by the average user, nothing has come close to “the Cloud.” Often spoken of in hushed tones as if it were a legend that could save civilization, cloud computing is a topic which will almost always be met with dead-eyed stares when I…

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How To Find Out If A Company’s Culture Is Right For You

It may be hard to believe, but when searching for jobs, we sometimes forget to think about ourselves. During the hunt, a lot of things don’t go our way (e.g., employers not responding to our applications), so instead of sticking with what matters most, we make sacrifices. Overlooking your values to secure a job doesn’t…

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Bowman Williams CEO John Davenjay’s article in ChannelFutures "Avoid This Landmine: Hiring Overqualified Candidates"

In my work as CEO of a staffing firm that focuses on helping MSPs find the right talent, I often see overqualified candidates applying for positions. At first glance, you might feel you’re getting a deal. And you might be right — the applicant could have burnished his resume because he’s looking to get out of a toxic…

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Five Reasons MSP Employees Leave MSPs and how to stop it from happening to you

Investing in a process to retain good employees, is equally as important as a good hiring process.  The Managed Services job market is a dynamic and rapidly changing landscape; the tools for support are continually evolving and so are the skills are MSP employees. It’s important for MSP employers to stay informed by keeping a…

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Tales from the Field: Real but Funny Stories from MSP Field Techs

I’m not just a Field Technician I am also a Meditator and Psychologist.  Recently I was working with a Verizon Technician & an office manager for a doctor’s office and things almost went bad. My client was getting Verizon Fios installed on their site as a failover ISP. The Verizon Tech was explaining to me…

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Know Why Interviewers Ask Questions, Ace the Test

Deep breath. Relax. Interviewing isn’t as hard as it’s made out to be. If you’ve always struggled with job interviews, there’s probably a few adjustments to your approach that can make a world of difference in how you’re remembered by those doing the hiring. We’ll start by identifying the goal of a job interview from…

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Graduating from Geek Squad to Your Squad

When considering truly entry-level openings for your MSP, it’s often difficult to anticipate how they’ll react to the environment. Without a solid amount of verifiable experience dealing with multiple environments concurrently, it tends to feel like a crapshoot when bringing these people on. They often have limited experience (if any) with your tech stack, your…

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Bowman Williams was chosen by Forbes as one of the 2018 Best Professional Recruiting Firms in America!

Bowman Williams was chosen by Forbes as one of the 2018 Best Professional Recruiting Firms in America!  Bowman Williams is the leading staffing company for the Managed IT & Cloud Services industry. https://www.forbes.com/best-professional-recruiting-firms/list/

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