OBJECTIVE Seeking a challenging position as a network or systems engineer within the Information Technology field, leveraging my skills and expertise to make significant contributions while continuously expanding my capabilities. PROFESSIONAL PROFILE Accomplished and goal-driven IT professional with a dynamic career reflecting a proven track record of successive advancement and well-defined experience in the design,…
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OBJECTIVE Seeking for full-time employment as a 3 or higher technical support, which will provide the opportunity for me to advance further within my IT career. Experience MSP (2018-Present) Network Engineer Perform duties of a Help Desk Provide multiple clients with technical IT support for their computer server equipment, laptops, printers applications, VPN, etc. Train…
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Summary Results-oriented Senior Engineer & IT professional with over 15 years of expertise in cybersecurity, systems/network engineering, and compliance management. Recognized for consistently achieving objectives and maintaining high-quality standards in dynamic environments. Dedicated to delivering exceptional contributions to cybersecurity initiatives, leveraging a diverse skill set and a passion for continuous improvement. Committed to providing excellent…
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Summary of Qualifications Offer over 3 years of IT Systems support as well as more than 15 years administrative and customer service experience in fast paced office and retail environments including supervising employees and coordinating executive calendars. Experience MSP Chicago Suburbs (2020-Present) IT Systems Engineer Level II Support and troubleshooting of hardware errors for PCs,…
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Objective: To leverage analytical skills and creativity in contributing effectively to the IT department. Professional Experience: MSP (2019-Present) Client IT Services Manager & System Administrator Maintain awareness of current and emerging IT equipment, services, and trends. Coordinate troubleshooting, support, and service for equipment and networks. Provide innovative and cost-effective solutions to meet client needs. Identify…
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Professional Summary Associate Technical Consultant – Network & Security excels in network systems installation, configuration, and troubleshooting within LAN/WAN environments. Leveraging a robust knowledge of Cisco IOS, TCP/IP, architectural design, and VLANs to enhance system functionality and reliability. Through strategic problem-solving and innovative solutions, consistently meets business needs, demonstrating a detail-focused approach to optimizing infrastructure…
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Objective Seeking a Network Systems Administrator role to leverage my technical skills in designing and implementing Microsoft 365 and Microsoft Azure solutions and contribute to the growth and success of the team and end customers Technical Knowledge Microsoft Certified Professional Microsoft 365 Certified Diagnostic and repair of computers systems Administration of Windows Server and Server…
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OBJECTIVE To obtain a spot in the Master Program at San Diego State to demonstrate my skills and to further my education in the subject of Cyber Security. EDUCATION Bachelor’s Degree in Information Technology/ Cybersecurity CompTIA A+ Certified Datto Cisco Network/ Switches Java/CC+ Udemy Cybersecurity Course Certified Point Loma Nazarene University, Point Loma CA MiraCosta…
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Education Associates of Applied Sciences- Networking Skills Help Desk Support Customer Service Ticket Prioritization Network Connectivity Troubleshooting (VPN, RDP, Server Issues) Hardware and Software Troubleshooting (PC and Mac) Desktop and Laptop Hardware Repair Active Directory Account Setup Office 365 Setup Password Resets Data Recovery and Backup On-site Computer Setup Printer Setup and Troubleshooting Monitor/Display…
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Skills Microsoft 365 Computer Networking Admin Kaseya Adobe Windows Assembly Microsoft Cable VPN Datto Ubiquiti Mac Server Management configuration Active BIOS Software Autotask C++ Linux Directory Configuration Configuration GoTo VOIP Diagnostics Data Recovery Jira Cybersecurity Chrome OS Work History MSP in Northern NJ (2023-Present) Help Desk Engineer Diagnose and resolve hardware, software, and network issues…
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Professional Summary IT Infrastructure Server, Desktop, Storage Azure/AWS Cloud Engineering Virtualization/VDI VMware/Hyper-V Windows Engineering and Operations Management KTLO Areas of Expertise Project Planning & Implementation Microsoft Operations Framework Customer Relationship & Resource Management Financial Compliance Disaster Recovery Planning Strategic & Tactical Planning Vendor Management Agile Project Management Business Transformation Solutions Security Vulnerability and Patch management…
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Professional Summary: I am an IT Support & Service Engineer with 19 years of experience and a diverse background spanning from Infrastructure to the Microsoft Cloud and User Service support seeking full-time employment with an IT team where I can supply IT Service at the Customer(s) endpoint (s) as well as in conjunction with peers,…
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SUMMARY Senior Client Facing Technology Professional. 15+ years’ success establishing design solutions and standards to improve network infrastructure. Proven expert in securing enterprise infrastructures through strategic implementation, enhancement, and management of network solutions. Excels in leveraging advanced technology solutions and digital transformation initiatives to bolster business growth and protect vital data. Skilled in orchestrating complex…
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WORK EXPERIENCE Mid-size MSP (2023-Present) Help Desk Engineer Responding to customer support tickets promptly, providing concierge-level technical support, documenting resolutions to support requests daily, and escalating tickets as needed. Installing, migrating, and managing Windows Server environments (2016/2019/2022) Providing support with issues ranging from desktop configuration, network troubleshooting, firewall management, and support/maintenance related to Windows Server…
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SUMMARY Seasoned IT professional seeking employment in IT Management and Team Leadership MAJOR SKILL SETS Liaison to C-Level executives, defining all IT company strategy Manage IT projects and new initiatives (budgets $10,000 to $1,000,000+) Revenue-generating independent IT Consultant M&A IT expert, both organic data center expansion and disjointed system synergy Hire, mentor and evaluate the…
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