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Junior System Administrator (Ticket Crusher) – MSP
Junior System Administrator (Ticket Crusher) – MSP Responsibilities: Provide remote support to end-users at multiple customer sites, including: Install, configuring, and troubleshooting Windows OS and Microsoft Office applications Experience supporting password resets in Active Directory, Office 365, etc. Perform administrative tasks in Office 365 (i.e. creating users, distro lists, forwarding rules, etc.) Troubleshoot network connectivity…
June 13, 2025
Hybrid System Engineer (Mid-Level Projects) – MSP
Hybrid System Engineer (Mid-Level Projects) – MSP Experience: Installation and configuration of Window server 2016-2019 Advanced experience with Microsoft Technologies, AD, O365, Windows Server, LAN/WAN, Knowledge and experience with VMware to perform basic VM edits, troubleshooting extend data stores/partitions Implementing and configuring network devices (Cisco, SonicWALL, Meraki) Implementation of wired and wireless network software/hardware installation…
IT System Administrator – MSP (PARTIAL REMOTE)
About Us: We are a trusted provider of managed IT services, custom business applications, and security awareness programs for small to mid-size companies, nonprofit organizations, and associations in the Baltimore-Washington region. Our team works as virtual CIOs and IT departments, helping organizations plan, manage, and optimize their technology infrastructure. Key Responsibilities: Provide timely, professional responses…
Tier I Technical Support Specialist (ConnectWise) MSP
Tier I Technical Support Specialist (ConnectWise) MSP Duties: Experience with administration of M365 and M365 product suite Proficiency in Active Directory administration, implementation, and troubleshooting of Group Policy and AD topologies Provide end-user technical support, hardware installation, and infrastructure replacement at customer location Familiarity with ConnectWise and IT Glue Respond to customer support requests through…
Mid-Level IT System Engineer (Escalations Team) MSP
Mid-Level IT System Engineer (Escalations Team) MSP Duties: Experience with working with Azure Virtual Desktops, Azure Backup, M65, SonicWALL, Meraki, or Cisco networking Knowledge and experience working with Hyper V, VMware server support Ability to configure and troubleshoot network equipment including routers, switches, and firewall Extensive experience working with Windows OS and Windows Server 2008-2019…
Hybrid System Administrator (Level 2) – MSP
Hybrid System Administrator (Level 2) – MSP Experience: Experience with Networking, Windows OS’s to include XP, 7, 10, Server 2008 R2, 2012, 2012 R2, and 2016 Experience working with HP or Dell servers Experience working with Cisco routers and switches with a CCNA preferred Experience with Virtualization Technologies: VMWare, Hyper-V (preferred) Maintained ticket updates for…
Hybrid System Administrator (Level 2) – MSP
Hybrid System Administrator (Level 2) – MSP: Experience supporting End User IT Support, Cloud, O365 troubleshooting/administration, virtualization, Windows System Administration, and general Network Administration (TCP/IP) Technical experience with network level: LAN/WAN connectivity, routers, switches, firewalls, and wireless Experience with Windows OS and server from 2008-2019 Knowledge and experience with building and managing firewalls Experience working…
Senior System Engineer (Project Team) – MSP
Senior System Engineer (Project Team) – MSP Experience: Troubleshooting and deploying Windows Server 2012-2019 M365 administration with domain synchronization and migrations from G-suite and Exchange or other providers Active Directory and Group Policy creation VMware and/or Hyper-V experience P2V migration experience Ticketing and RMM experience (ConnectWise, Kaseya, ITGlue, Datto, etc.) Implementing network software and hardware…
IT System Administrator (Hybrid) – MSP
IT System Administrator (Hybrid) – MSP Experience: Knowledge of Ticketing Systems and Monitoring Software (ConnectWise, ServiceNow, Datto) Configure and troubleshoot issues related to Window Server, DNS, DHCP VPN Experience configuring and troubleshooting VPN Clients, Group Policy, Folder Permissions, Firewalls, VMWare servers, Citrix servers, Printer Servers, and Office 365 Must be organized, detail-oriented, and self-motivated Email…
Local WFH Level 2 System Administrator (MSP)
Local WFH Level 2 System Administrator (MSP) Requirements: Configure, upgrade and maintain managed data protection applications for backup, replication, and disaster recovery protection. Experience with one of the following is required: Commvault, Druva, Datto, or Acronis Provide expert customer support for our managed data protection applications Collaborate on hardware and application maintenance, repair, planning, and…
Senior System Engineer (Hybrid) Level 3 MSP
Senior System Engineer (Hybrid) Level 3 Responsibilities: Designing, Implementing, and Support SharePoint, Azure infrastructures, and VMware Design, configure, maintain and upgrade corporate customer’s networks and in-house servers Creating client relationships, solving any complex technical issues, and providing solutions Knowledge of principles and methods applied to information technology infrastructure, planning, implementation, and management. Design, Implement, and…
Mid-Level System Administrator (Hybrid) MSP
Mid-Level System Administrator (Hybrid) MSP Duties: Excellent communication and documentation skills Understanding of TCP/IP Troubleshooting and administering Microsoft infrastructure (O365, Active Directory, Group Policy, etc.) Experience with Networking, Windows OS’s to include XP, 7, 10, Server 2008 R2, 2012, 2012 R2, and 2016 Experience with HP or Dell servers Experience working with Cisco routers and…
Service Desk Technician
Service Desk Technician Experience: 2+ years of experience working for a Managed Service Provider REQUIRED Knowledge of Servers: Active Directory, Group Policy, O365 Qualify client issues and open support tickets. Monitor service boards for new tickets and or respond to tickets. Schedule internal and field resources on the CRM dispatch portal Service ticket follow-up/quality assurance.…
Microsoft 365 Onboarding Engineer (Local WFH) MSP
Microsoft 365 Onboarding Engineer (Local WFH) MSP Duties: Minimum of 2 years’ experience in deploying or supporting Microsoft Office 365 user Strong understanding of mail transport fundamentals (POP/IMAP/SMTP) and networking basics Familiarity with DNS, Message Trace Tools, MX and SPF Records, Block Lists, SPAM, Email Filtering, and Virus Protection Demonstrated proficiency in Office 365, Active…
IT System Administrator (Level 2 Support) – MSP
IT System Administrator (Level 2 Support) – MSP Duties and Requirements: Experience and understanding with virtualization/cloud computing technologies, specifically VMware, and performing P2Vs Experience in network and firewalls (Cisco, SonicWall, Meraki, Fortinet, etc.) Install and integrate new server hardware and applications under the supervision of a more senior engineer Understand and support 24/7 infrastructure and…
Technology Sales Representative (Hybrid) – MSP
Why Should You Join Our Team? Play a pivotal role in accelerating the growth of our IT and Security Services. Sell a unique method of delivering IT services that sets us apart from competitors. Thrive in a culture built on integrity, teamwork, passion for customer satisfaction, strong work ethic, and fun. Benefit from continuous training,…
IT System Administrator Level 2 (Hybrid) MSP
IT System Administrator Level 2 (Hybrid) MSP Duties and Responsibilities: Supporting onboarding/off-boarding employees, including synchronization with Office 365, SharePoint and OneDrive Experience with working with Azure Virtual Desktops Experience working with the Cisco Unity VoIP system or any other Cisco products Deploy software, run updates, and maintain Android and Apple devices used in warehouse management…
IT Senior System Engineer (Hybrid) – MSP
IT Senior System Engineer (Hybrid) – MSP Duties: Completing all project work assigned in a timely manner, with excellent communication and intended result. Projects may include: client line of business software deployments/ upgrades/ migrations Knowledge of VDI and/or Session-based desktop design and implementation (Citrix, Microsoft RDS). Experience working with LAN and WAN infrastructure, particularly around…
IT Support Engineer (Hybrid) MSP
IT Support Engineer (Hybrid) MSP Duties and Requirements: Microsoft 365 suite: E-mail, OneDrive, SharePoint. Windows 11, 10: Desktops and laptops. Diverse desktop applications including MS Office. Mail systems and clients: Outlook, Office 365, Gmail, MS Exchange. Remote access and VPN solutions. Windows servers: 2016, 2012, 2008. Installation and configuration of applications in a network environment.…
System Project Engineer (Senior Role) – MSP
System Project Engineer (Senior Role) – MSP Experience: Oversee and manage client’s servers and network infrastructure, peripheral devices, and workstations Expert-level comprehension of network security design, configuration, and maintenance Extensive experience with installing, configuring, troubleshooting, and customization of MS Office Suite applications per customer’s preferences Experience working knowledge of High Availability load balancing solutions Extensive…
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