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vCIO – Managed Services
vCIO – Managed Services Job Responsibilities: Advise clients and the CSM Team on strategic technology solutions Assess and recommend improvements for client technology infrastructure Manage client relationships and conduct scheduled business reviews Respond promptly to client needs, concerns, and risk factors Coordinate new client onboarding and manage client projects Act as a liaison between clients…
November 9, 2025
Entry Level IT Helpdesk Support (MSP)
Entry Level IT Helpdesk Support (MSP) Responsibilities: Respond to calls, tickets and emails to troubleshoot reported issues in a helpdesk environment using ConnectWise. Complete basic troubleshooting and provide IT support for Microsoft core business applications and operating systems Provide desktop support, manage accounts in active directory, printer support Provide network support and some administration. Entry…
November 6, 2025
IT Desktop Support Technician (MSP)
IT Desktop Support Technician (MSP) Responsibilities: Provide level 1 support for all client tickets. Troubleshoot & Administer O365 Manage accounts in active directory for various clients Provide desktop support, provision laptops Work along side senior engineers for exposure to project based work IT Desktop Support Technician (MSP) Requirements: Comfortable with multiple technologies such as Active Directory, Microsoft…
IT Field Engineer Tier 2 (MSP)
IT Field Engineer Tier 2 (MSP) Responsibilities: Provide technical support and guidance to our clients M365 troubleshooting, administration, and migration support Manage and maintain Windows servers, handle escalated tickets, set up complex environments Perform hands-on fixes at the desktop level when remote tools are not appropriate, including hardware repairs, delivery of peripherals, or other fixes…
November 5, 2025
System Engineer “Jack of All Trades”
System Engineer “Jack of All Trades” Responsibilities: Deploy complex solutions involving a variety of technologies, including Exchange, VMWare and Windows Server. Build new network and server environments and perform physical to virtual conversions. Install physical network, server and desktop equipment for customers. Manage, maintain and upgrade existing servers, networks and desktops. Maintain healthy working relationships…
November 2, 2025
IT System & Network Engineer (MSP)
IT System & Network Engineer (MSP) Requirements: Intermediate to Advanced on Networking hardware, software, and devices for layers 1, 2, and 3* – (Required, no flexibility) Advanced on Microsoft Server Operating Systems (2008-2019) AD, DHCP, GPO, Print Management Experience with Microsoft Azure and Office 365 Advanced on Microsoft Workstation Operating Systems (XP to Windows 10) Experience…
October 26, 2025
IT Support Analyst (Tier 2) – MSP
IT Support Analyst (Tier 2) – MSP Key Skills: Knowledge of Servers: Active Directory, Group Policy (administration, not necessarily creation of new GPs), bring up Domain Controllers G-suite/ O365 migrations Configure, Support, and maintain AWS/Azure Complete Server deployments Configure and set up customer networks, complete firewall deployments IT Support Analyst (Tier 2) – MSP Benefits: Salary: $70,000-$80,000…
IT Helpdesk Support Tier 1 (MSP)
IT Helpdesk Support Tier 1 (MSP) Responsibilities: Provide level 1 support for all client tickets. Provide level 2 support when possible by ability. Troubleshoot & Administer O365 Manage accounts in active directory for various clients Provide desktop support Work along side senior engineers for exposure to project based work IT Helpdesk Support Tier 1 (MSP) Requirements: …
IT Support Specialist Tier II (MSP)
IT Support Specialist Tier II (MSP): 2+ years Managed Service Provider experience REQUIRED Experience in administration, configuration, management and design of Windows Server-based networks Experience with Exchange 2013/2016 Office 365 and Microsoft Azure experience (administration and assisting with migrations) Virtualization technology experience with VMware or HyperV (P2V migrations, troubleshooting, administration) Server maintenance and support, including…
IT Service Desk Support Specialist (ConnectWise)
IT Service Desk Support Specialist (ConnectWise) Requirements Experience working with ConnectWise ticketing system Experience answering customer calls and resolving technical issues remotely via phone and email. Proficiency in Windows 10 and MAC. Must be able to diagnose and resolve performance issues. Network Component: Installation, Diagnostics and Repair. Ability to create new Office 365 user accounts…
IT Service Desk Support (MSP)
IT Service Desk Support (MSP) Responsibilities: Provide technical support at the network level: WAN and LAN connectivity, routers, firewalls, and security Complete remote access solution implementation and support: VPN and Terminal Services Monitor the manage system alerts & resolve incoming tickets at a tier 1 level Provide IT Support relating to technical issues involving Microsoft’s…
IT Helpdesk Support Tier 1.5 (Partial Remote) -MSP
IT Helpdesk Support Tier 1.5 (Partial Remote) -MSP Responsibilities: Provide remote support using ConnectWise Assist senior engineers with some project based work Support technologies including but limited to O365, Exchange, Active Directory, Group Policy, Windows Servers Troubleshoot end user issues, provide desktop support Server administration and basic network troubleshooting IT Helpdesk Support Tier 1.5 (Partial…
IT Helpdesk Support Tier 1 (MSP)
IT Helpdesk Support Tier 1 (MSP) Responsibilities: Provide level 1 support for all client tickets. Provide level 2 support when possible by ability. Troubleshoot & Administer O365 Manage accounts in active directory for various clients Provide desktop support Work along side senior engineers for exposure to project based work IT Helpdesk Support Tier 1 (MSP) Requirements: …
IT Senior Engineer- MSP (Local WFH)
IT Senior Engineer- MSP (Local WFH) Responsibilities: Configure and install various computer and Windows servers Migrate O365 & G-Suite Configure servers Azure build outs and migrations SharePoint troubleshooting & migrations Virtualization via Hyper-V or VMware (Configuring new infrastructure and completing P2V migrations) Install and maintain approved security tools, policies, and follow procedures to implement Design, configure,…
IT Project Engineer (MSP) – Partial Remote
IT Project Engineer (MSP) – Partial Remote Responsibilities: Work with management team members, decision makers, and stakeholders to define business and technical requirements Solution design and implementation of new technologies for clients to meet the business requirements Responsible for new client onboardings, client management, and alignment to industry best practices Spin up and deploy Windows Servers…
IT Project Manager (MSP)
IT Project Manager (MSP) Responsibilities: Serve as a leader on the team and assist junior technicians Serve as a consultant to client by recommending, architecting and implementing solutions custom to each client Complete projects such as O365 migrations Configure and support firewall configurations Support cloud set up, configurations, design, and support.• Extreme Proficiency Microsoft Active Directory…
October 21, 2025
IT Helpdesk Technician Tier 1.5 (Quick Advancement!)
IT Helpdesk Technician Tier 1.5 (Quick Advancement!) Job Requirements: Computer Hardware; Software Troubleshooting Strong background with Windows 10 Desktop support experience Networking/troubleshooting knowledge Knowledge of Windows and Servers, Active Directory, Exchange On-Prem or Office 365 1+ years of experience working for a Managed Service Provider Required MCSA, MCSE, or CCNA preferred IT Helpdesk Technician Tier 1.5…
October 20, 2025
vCIO (Managed Service Provider)
vCIO (Managed Service Provider) Job Responsibilities and Essential Functions: Managing relationships with principals, owners, and key stakeholders in client organizations Understanding technology business drivers in client organizations Strategic Technology Roadmap / Budget Planning and Educating clients on technology trends and opportunities Technical business consulting Working with clients and internal teams on support escalations, project scoping and…
October 19, 2025
IT System Engineer “Jack of All Trades” – MSP
IT System Engineer “Jack of All Trades” – MSP Responsibilities : Lead all cloud infrastructure evaluation, design, architecture and implementation projects and tasks both internally and for clients. Act as the last escalation point for the Engineering team for all technical issues. Design, develop, and/or integrate proven solutions to complex application problems for vast portfolio of…
IT Solutions Architect (Azure) – MSP
IT Solutions Architect (Azure) – MSP Responsibilities: Collaborate with the sales team to understand client needs and develop tailored solutions that leverage Microsoft Azure and other cutting-edge technologies. Conduct analysis of client infrastructure, applications, and business processes to architect effective and scalable solutions. Design system architectures, create solution blueprints, and produce detailed technical documentation. Provide recommendations…
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