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IT Technician Level 1.5 – Managed Service Provider
IT Technician Level 1.5 – Managed Service Provider Responsibilities: Responsible for supporting our clients and resolving technical issues that arise within their environments Working with L3 engineers to assist with cloud migrations Providing first-level technical support, analysis, and troubleshooting while ensuring a high level of customer satisfaction Working on Azure AD and GPs IT Technician…
July 30, 2026
System Engineer – (Projects Team) MSP
System Engineer – (Projects Team) MSP Duties: Take a lead role as the technical expert for all infrastructure-related outages, failures, and problems Implementing network software and hardware upgrades (Cisco Meraki; SonicWall) Provide top-notch technical support in your areas of subject matter expertise (storage, virtualization, Windows OS). Identify and drive opportunities to automate repeatable networking tasks…
IT Cloud Support (Azure Administrator) MSP
IT Cloud Support (Azure Administrator) MSP Responsibilities: Deploying and maintaining Azure resources Manage network configurations to establish secure connections between on-premises systems and Azure cloud services. Implementing and supporting networking, databases, software, and servers in Azure Troubleshooting operational issues Configuring Azure services: Maintaining Azure profiles and subscriptions Experience supporting Azure Site builds, recovery, migrations, Azure VMs,…
July 29, 2026
IT System Engineer & IT Manager (MSP)
IT System Engineer & IT Manager (MSP) Responsibilities: Lead and guide the team in efforts to create an effective and seamless process designing, implementing, and maintaining complex systems solutions Provide expert-level solutions and top escalated support focusing on resolving complex issues related to networking, infrastructure, servers, cloud environments, ISPs, and data centers. Investigate recurring or…
IT System Administrator Tier II (MSP)
IT System Administrator Tier II (MSP): Experience in Tier II, administration, configuration, management and design of Windows Server-based corporate networks Experience with Exchange 2013/2016 Office 365 and Microsoft Azure experience Migration experience: Cloud & Hybrid Cloud migrations Familiarity with virtualization requirements, including VMWare Server maintenance and support, including MS Virtual Server Solutions IT System Administrator…
System & Network Engineer “Jack of All Trades” (MSP)
System & Network Engineer “Jack of All Trades” (MSP) Qualifications: 5+ years of helpdesk technician/network administration 5+ years hands on experience with Windows Servers, O365 Experience with Azure Hyper-V and VMware experience ConnectWise/ConnectWise Automate or Manage preferred Working knowledge of network security technologies such as WatchGuard, Sonicwall, or Cisco firewalls. Must have a certification (preferred certifications…
IT Support Specialist & Field Technician (MSP)
IT Support Specialist & Field Technician (MSP) Qualifications: Server OS and associated technologies experience – (Server 2008 +, PowerShell, Active Directory, Group Policy, etc.) Strong understanding of DNS and how it affects network and servers 2+ years MSP experience REQUIRED Experience with Office 365 migrations, troubleshooting and setup Network administration and configuration (Sophos, Palo Alto, Fortinet,…
IT Helpdesk Support Tier 1 (MSP)
IT Helpdesk Support Tier 1 (MSP) Responsibilities: Provide level 1 support for all client tickets. Provide level 2 support when possible by ability. Troubleshoot & Administer O365 Manage accounts in active directory for various clients Provide desktop support Work along side senior engineers for exposure to project based work IT Helpdesk Support Tier 1 (MSP) Requirements: …
System Engineer & Client Advisor (MSP)
System Engineer & Client Advisor (MSP) Responsibilities: Work with management team members, decision makers, and stakeholders to define business and technical requirements Solution design and implementation of new technologies for clients to meet the business requirements Responsible for new client onboardings, client management, and alignment to industry best practices Spin up and deploy Windows Servers Focus…
IT System Administrator (MSP)
IT System Administrator (MSP) Qualifications: Experience with Windows operating systems, business applications, printing systems, etc. Experience working for a Managed Service Provider REQUIRED Experience with configuration of firewalls, routers and switches (SonicWall). Experience with virtualization technologies (VMware/Hyper-V). Experience with ConnectWise or Labtech a plus! IT System Administrator (MSP) Benefits: Salary: between $65k – 75k Health,…
vCIO (Managed Service Provider)
vCIO (Managed Service Provider) Job Responsibilities and Essential Functions: Managing relationships with principals, owners, and key stakeholders in client organizations Understanding technology business drivers in client organizations Strategic Technology Roadmap / Budget Planning and Educating clients on technology trends and opportunities Technical business consulting Working with clients and internal teams on support escalations, project scoping and…
Senior Citrix Engineer (MSP)
Senior Citrix Engineer (MSP) Responsibilities: Citrix Infrastructure Management Design, deploy, and manage Citrix infrastructures, specifically focusing on On-prem Citrix implementations with Citrix Version 7. Configure and troubleshoot Citrix components such as XenApp, XenDesktop, NetScaler, and StoreFront. Ensure the availability, scalability, and performance of Citrix environments. Technical Support and Issue Resolution: Provide Level 3 support for…
Senior System Engineer – Managed IT
Senior System Engineer – Managed IT Responsibilities: Design, deploy, and maintain infrastructure solutions for our clients Provide advanced troubleshooting and support for a variety of IT systems and applications Manage and monitor network performance and security Collaborate with other team members to deliver high-quality services to our clients Stay current on industry trends and emerging…
IT Support Engineer – Managed Service Provider
IT Support Engineer – Managed Service Provider Responsibilities: Provide technical support to clients via email, phone, and in-person (as needed) Perform system configurations, installations, and updates Troubleshoot hardware and software issues Manage and maintain M365 administration Monitor and manage firewalls Utilize ConnectWise and IT Glue to track and document client issues and resolutions Collaborate with…
iManage Engineer (Managed Service Provider)
iManage Engineer (Managed Service Provider) Job Responsibilities: Lead iManage implementation projects from start to finish, including system implementations, document migrations, and iManage cloud-to-cloud migrations Conduct needs assessments and create customized implementation strategies Provide expert advice on document management and workflow optimization using iManage Configure and customize iManage solutions to meet client needs Collaborate with clients’…
Technical Account Manager (TAM) – Hybrid Workplace
Technical Account Manager (TAM) – Hybrid Workplace Job Responsibilities: Understands our Client’s business needs and aligns with our technology solution and services Track customer issues and resolutions through ticketing system Ensure processes and procedures are followed Assist with the client onboarding process Conduct Monthly/ Quarterly/Annual business reviews Provide accurate, timely, and detailed documentation of all…
Field Engineer T2 (Managed Services)
Field Engineer T2 (Managed Services) Job Responsibilities: Provide technical support to clients, including hardware and software troubleshooting Install and configure networking equipment, servers, and workstations Perform software updates and patches Monitor and maintain IT infrastructure for optimal performance Respond to client service requests in a timely and professional manner Document all work performed in our…
MSP Service Delivery Manager – Hybrid
MSP Service Delivery Manager – Hybrid Responsibilities: Help lead and prioritize the support team’s workload Act as resource to the rest of the team for rapid decisions and direction. Help to coordinate escalations. Help identify areas where Standard Operating Procedures (SOPs) don’t exist or need further work, and help improve those processes Regularly monitor team…
Hybrid Senior System Engineer L3 – MSP
Hybrid Senior System Engineer L3 – MSP Job Duties: Provide technical expertise to align VMware Best Practices with company’s existing IT policies, workflows, and procedures in design process Designing and implementing, migrating and supporting Windows, VMware/Hyper-V server networks Maintaining and improving the technology infrastructure of our company, working closely with our team of L2 engineers…
System Engineer (Escalation Team) – Managed Services
System Engineer (Escalation Team) – Managed Services Expectation: Diagnose and resolve a wide range of technical issues remotely or at client sites. Handle escalations/questions from the team, mentor junior techs, and lead training sessions. Liaise with vendors and other third parties to move issues toward completion. Coordinating and implementing client/server applications architecture. Detailed understanding of…
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