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Systems Engineer & IT Strategist – MSP
Systems Engineer & IT Strategist – MSP Responsibilities: Act as Tier 3 escalation point for technical issues across servers, networks, cloud platforms, and security. Lead project implementations including server upgrades, cloud migrations, network deployments, and cybersecurity enhancements. Support Microsoft technologies including Windows Server, Active Directory, Exchange, Office 365, Azure, and related platforms. Manage and maintain…
June 12, 2025
System Administrator (MSP)
System Administrator (MSP) Responsibilities: Maintain and operate client systems and infrastructure on a daily basis. Collaborate with L1 and L3 System Administrators to deliver fast, effective IT solutions to clients. Handle Level 2 support tickets (L1 tickets are outsourced) in a team-based, collaborative environment. Participate in system upgrades, maintenance, and project implementations. Support end users,…
Systems Administrator L2 | MSP
🔧 What You’ll Be Doing Serve as a go-to resource for escalated technical issues—servers, workstations, networks, cloud Maintain, monitor, and troubleshoot infrastructure using tools like NinjaOne, ConnectWise, BrightGauge Configure and manage Azure Entra ID, Microsoft 365, VPNs, firewalls (SonicWall), VLANs, and Wi-Fi (Ubiquiti) Lead and support client-facing IT projects—system rollouts, infrastructure refreshes, network upgrades Travel…
IT Support Engineer L2 – MSP
IT Support Engineer L2 – MSP Responsibilities: Configure and support Microsoft 365 and Exchange clients for end-users. Install, customize, and troubleshoot Microsoft Office Suite applications according to client needs. Set up and maintain file, print, and remote access services. Administer user and group management, file permissions, event logs, and backup/recovery processes. Manage enterprise email systems,…
System Administrator “Jack of All Trades” (MSP)
System Administrator “Jack of All Trades” (MSP) Responsibilities: Deploy infrastructure solutions involving Exchange, VMware, Windows Server, and other technologies. Build and upgrade network and server environments, including physical-to-virtual (P2V) conversions. Install and configure network, server, and desktop equipment at client sites. Manage and maintain servers, networks, and desktops across multiple clients. Maintain strong client relationships…
Senior System Engineer | MSP
Senior System Engineer | MSP Responsibilities: Provide IT support for Microsoft’s core business applications and virtual environments on Azure and VMware. Implement and support Microsoft-related technologies such as Windows Server, Office 365, and SharePoint. Deploy and maintain remote access solutions including VPN and Microsoft Intune. Support WAN/LAN infrastructure, firewalls, routers, and security appliances. Maintain monitoring…
System Administrator L3 – Managed Services
System Administrator L3 – Managed Services Responsibilities: Manage and optimize VMware and Hyper-V virtualization infrastructure across multiple client environments. Configure, maintain, and secure enterprise firewalls (SonicWall, Palo Alto, Cisco). Administer Microsoft 365 environments, including Exchange Online, SharePoint, and related services. Troubleshoot and resolve system-related issues and provide end-user support. Collaborate with internal teams to implement…
IT Support Engineer L2 – Cloud Focus (MSP)
🔧 What You’ll Do Handle Level 2 escalations across desktop, server, M365, and networking environments Assist with and lead portions of cloud-first deployments (primarily Microsoft stack) Configure, support, and maintain systems: Windows Server, Azure AD, M365, Exchange, and Outlook Troubleshoot basic firewall and network issues (FortiGate, Meraki, etc.) Support BCDR tools like Datto, Carbonite, and…
System Administrator – MSP
What You’ll Do: Maintain and improve IT systems, networks, endpoints, printers, and peripheral hardware Provide timely, professional support both on-site and remotely Administer Microsoft 365, Active Directory, MFA, and endpoint protection solutions Support and secure telecommunications and remote access systems Monitor system health and performance, proactively addressing issues Manage access controls, user accounts, and permissions…
Technical Support Specialist – MSP
What You’ll Be Doing: End-User Support: Be the first point of contact for clients experiencing technical issues. Troubleshooting: Handle hardware/software issues, account setup, password resets, and basic networking problems. Ticketing & Documentation: Accurately log support tickets and maintain helpful documentation for repeat solutions. Escalation Support: Flag complex issues to senior engineers with clear notes to…
IT System Engineer – Hybrid Workplace
IT System Engineer – Hybrid Workplace Responsibilities: Design, implement, and maintain zero trust security solutions for clients. Monitor and respond to security incidents, including conducting investigations and resolving issues. Collaborate with clients to understand their unique security requirements and provide tailored solutions. Stay current with the latest security trends and technologies and proactively recommend new…
System Engineer (MSP) – Hybrid WFH
System Engineer (MSP) – Hybrid WFH Responsibilities: Provide Tier 2.5 support for Microsoft environments, including Azure, Office 365, and Windows Server. Troubleshoot and resolve escalated issues for desktops, workstations, and user software. Manage and configure SonicWALL firewalls, VPNs, and networking equipment. Document and track issues using MSP tools such as ConnectWise, Ninja RMM, and IT…
vCIO – Managed Service Provider
vCIO – Managed Service Provider Key Responsibilities: Develop and maintain strong relationships with clients, serving as their trusted IT advisor. Conduct IT strategy meetings, technology assessments, and business reviews. Create and implement strategic IT roadmaps tailored to each client’s business needs. Identify technology gaps and recommend solutions that improve efficiency and security. Collaborate with internal…
Senior Systems Administrator (MSP) – 3 Days Remote
Responsibilities: Provide remote and on-site technical support for end users and client environments. Troubleshoot hardware/software issues, network devices, and business-critical applications. Manage and resolve escalated service tickets and time-sensitive client requests. Configure and manage Windows servers and infrastructure components in Azure. Administer and support Microsoft 365 environments, including domain synchronization. Set up and maintain firewalls,…
Senior Technical Engineer – MSP
Why You’ll Love This Role You’ll lead complex IT infrastructure and cloud projects from scoping to deployment. You’ll mentor and guide a high-performing technical team—this is not a help desk role. You’ll work directly with clients and decision-makers, shaping modern IT environments. You’ll have support to pursue certifications, advanced training, and career advancement. What You’ll…
Senior System Engineer (MSP)
Senior System Engineer (MSP) Day to Day: Conduct M365 migrations and setups Handle complex software migrations including ERP upgrades and integrations with cloud software Execute server migrations on platforms like VMWare, HyperV, and Azure Manage SharePoint and Azure migrations and setups Configure VMWare servers and perform server migrations/setups Set up networks including firewalls, switches, and…
System Administrator / Projects Engineer | MSP
What You’ll Do: Execute infrastructure projects for SMB and mid-market clients, including server migrations, cloud implementations, and security upgrades Administer and support environments across Microsoft 365, Azure, VMware/Hyper-V, Active Directory, and Windows Server Work directly with clients to understand needs, scope solutions, and deliver results Provide Tier 2/3 support escalation when needed (light day-to-day support,…
IT System Administrator (Tier 2.5) MSP
IT System Administrator (Tier 2.5) MSP Responsibilities: Microsoft 365 administration & migration support Azure infrastructure (design, implementation, management) System Administration (Windows Servers) Security & compliance to safeguard infrastructure Backup & disaster recovery Network Infrastructure management (configure firewalls, provide support) IT System Administrator (Tier 2.5) MSP Requirements: 3+ years of Microsoft cloud administration 3+ years of…
IT Senior Support Engineer (Consultative & Technical)
IT Senior Support Engineer (Consultative & Technical) Qualifications: 2+ years MSP experience REQUIRED Experience with Office 365 migrations, troubleshooting and setup Experience configuring and installing various computer and Windows servers up to 19 Knowledge of Citrix and VMware administration Experience installing and maintaining approved security tools, and policies, and following procedures to implement Experience supporting,…
IT Support Specialist Tier 1.5 (MSP)
What You’ll Do Provide remote and onsite support for end users and IT environments Troubleshoot desktop, server, printing, and network connectivity issues Set up and support Windows workstations, mobile devices, and smart phones Assist with server and network support for small business clients Maintain accurate documentation and update ticketing system in real time Answer calls and respond to support…
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