Page 28 of 145
Senior Network Engineer – Managed Services
Senior Network Engineer – Managed Services Responsibilities: Diagnose and resolve network issues, from minor to major. Set up network components like firewalls, switches, access points, and assist with hardware installations such as monitors and printers. Install firmware and software updates based on client specifications. Keep all documentation up to date, including changes and new processes,…
March 21, 2025
Network Engineer L3 – MSP Division
Network Engineer L3 – MSP Division Responsibilities and Requirements: Your role involves installing, maintaining, and troubleshooting network infrastructure, applying firmware updates, and assisting clients with technical support and training. You’ll work with firewalls, switches, and various network components, ensuring optimal performance and security. Responsibilities: Diagnose and resolve network issues. Install and update network components and…
System Administrator L2 – MSP
System Administrator L2 – MSP Responsibilities: Responsible for the day-to-day maintenance and operation of client systems and infrastructure You will work closely with our System Admin Level 1 and Level 3 teams to ensure our clients’ IT needs are met with speed and efficiency Participate in the design and execution of system upgrades and maintenance…
March 19, 2025
Senior System Administrator (MSP Team)
Senior System Administrator (MSP Team) Responsibilities: Plan, lead, and execute IT projects, ensuring smooth implementation. Troubleshoot and resolve complex system issues, performing root cause analysis to prevent recurring problems. Document IT infrastructure, troubleshooting steps, and client processes with precision. Mentor junior engineers and contribute to team knowledge sharing. Senior System Administrator (MSP Team) Requirements: Previous…
Senior System Administrator / Project Engineer (MSP)
Senior System Administrator / Project Engineer (MSP) Required Experience: M365 administration and leading migrations Windows Server configuration and migrations Cloud and virtualization using Hyper-V, VMWare, and Azure Firewall, Router, Switch installation and configuration (FortiGate, Meraki, SonicWALL, etc) Backup and Disaster Recovery (BDR) Security Monitoring, Assessment and Remediation. Installation, service, troubleshooting and repair. Operating System installation…
IT Account Executive (MSP)
IT Account Executive (MSP) Description of Responsibilities: 100% hunter role – finding and qualifying leads, handing off to account managers/operations team (commission paid on what we close, business development person doesn’t need to be involved in the full sales cycle) No account management Track activities and client interactions in the CRM system. Learn about the…
System Administrator (Managed Service Provider)
System Administrator (Managed Service Provider) Day to Day: Manage and maintain client server infrastructures, including critical patch installations and security updates. Provide high-level support for desktop, network, and server issues through phone, remote, and onsite interactions. Tackle escalated tickets and work on complex technologies like Hyper-V, VMware, Azure, and Active Directory. Lead project-based tasks, such…
Senior Support Technician Level 2 (MSP)
Senior Support Technician Level 2 (MSP) Day to Day: Configure and install Windows-based servers and computer systems for SMB clients. Assist with M365 and Azure migrations, including Intune and mobile device management (MDM). Assist with virtualization projects (P2V and V2V) using Hyper-V and VMware. Install, configure, and maintain security tools and policies to protect client…
Senior System Administrator Level 3 (MSP)
Senior System Administrator Level 3 (MSP) Responsibilities: Lead cloud migration projects and infrastructure improvements. Implement Microsoft 365 and Azure solutions, including Endpoint Manager (Intune), Defender ATP, and Sentinel. Transition applications and services from on-premises to Azure cloud environments. Develop and maintain cloud monitoring tools for automation and efficiency. Stay current with Microsoft cloud technologies and…
System Administrator Level 2 (MSP/ConnectWise)
System Administrator Level 2 (MSP/ConnectWise) Required Skills: Ability to migrate servers and perform M365 migrations Solid Working Knowledge of Firewall Technologies including VPN ‐ SonicWALL shop Experience with troubleshooting and deploying Windows 2012 through 2022 servers Extensive network skills and experience including TCP/IP; DHCP, DNS, WINS, Workgroups, Domains, Active Directory. The configuration, management, and troubleshooting…
Senior System Administrator (ConnectWise)
Senior System Administrator (ConnectWise) Technical Skills: Compliance and Security focused Cloud technologies, Azure Cloud, AWS Cloud, GCP Virtualization: VMware, Proxmox VE, VSphere, Xen, KVM Qemu Veeam, AWsS3, Glacier, and other replication applications Operating Systems: Linux, Centos, Ubuntu, Debian, Windows Servers MySQL, MS SQL Active Directory, DNS registrars Monitoring: Zabbix, Observium, NTOP Web Tools: Cpanel, ticketing…
IT Senior System Administrator – Projects Team (MSP)
IT Senior System Administrator – Projects Team (MSP) Responsibilities and Qualifications: At least 1 year of MSP experience MUST have an A+, Network+, or Security+ certification. No exceptions. Deploy and manage complete server room stacks, including routers, switches, firewalls, SANs, Windows Server environments, and virtualization platforms. Design and implement infrastructure with security-by-design principles, ensuring reliability,…
System Administrator – ConnectWise/MSP
System Administrator – ConnectWise/MSP Requirements: Providing escalated support. Engaging in project-based work with a strong focus on M365, MS Azure, SharePoint, and OneDrive. M365 migration experience highly preferred Hands-on work with desktops, networking, and a few physical servers. Server and workstation support including installing and updating software and troubleshooting errors Network administration (Meraki and SonicWall)…
Centralized Services Engineer (MSP/Kaseya)
Centralized Services Engineer (MSP/Kaseya) Responsibilities: 80% Centralized Services | 20% Ticket Overflow Administer & monitor client systems proactively using Kaseya Identify recurring issues & develop automation or standardization solutions Manage security standards (phishing protection, patching, compliance) Optimize backups & hardware provisioning via Datto Standardize onboarding processes for new clients Collaborate with internal teams to drive…
IT Service Delivery Manager (MSP)
IT Service Delivery Manager (MSP) Responsibilities (35%) of time allocated to developing procedures, identifying areas & opportunities to improve the Service Desk department. (20%) of time allocated to non-billable, internal tasks and tickets. (monitoring the ticket que, ensuring tickets are escalated to proper teams) (15%) of time allocated to managing the Service Desk and schedules,…
Service Desk Technician Tier 1.5 (MSP/ConnectWise)
Service Desk Technician Tier 1.5 (MSP/ConnectWise) Responsibilities: Proficiency in Windows operating systems (Windows 10, Windows 11, and basic Windows Server administration). Experience with Active Directory (user management, password resets, group policy basics). Knowledge of Microsoft 365 administration (Exchange Online, SharePoint, OneDrive, Teams). Familiarity with Remote Desktop Protocol (RDP) and troubleshooting connectivity issues. Understanding of DNS,…
March 18, 2025
IT System Administrator Level 2.5 (MSP)
IT System Administrator Level 2.5 (MSP) Responsibilities and Experience: At least 1 year of MSP experience Strong IT fundamentals are essential, including a solid understanding of DNS, LAN/WAN architecture, Windows Server, and Microsoft 365 systems. Experience with M365 migration is required. Proficiency in Windows 11, Windows Server OS, and Active Directory/Entra ID is necessary for…
IT Service Coordinator (MSP)
IT Service Coordinator (MSP) Key Responsibilities: Serving as the primary contact for requests via phone, email, and monitoring alerts, maintaining active communication with customers and their staff, providing incident updates, and notifying them of changes. Overseeing all newly generated and active Customer Tickets throughout their entire lifecycle within the Autotask ticketing system, adhering to SOPs,…
IT System Administrator Level 2.5 (MSP)
IT System Administrator Level 2.5 (MSP) Responsibilities: Configure and install various computer and Windows servers Migrate O365/G-Suite/Servers Recommend solutions and services to C-levels Install and maintain approved security tools, policies, and follow procedures to implement Support, configure, maintain and upgrade corporate customer’s networks (routers/switches/firewalls) and in house servers Install and integrate new server hardware and applications…
March 17, 2025
IT Service Desk Technician Level 2.5 / Team Lead (MSP)
IT Service Desk Technician Level 2.5 / Team Lead (MSP) Responsibilities: Be the backstop for the help desk—escalations flow through you Own the ticket queue, keeping things moving efficiently Provide L2/L3 troubleshooting across Windows Servers, M365, Networking, and Security Tools Lead new installations for clients (starting fresh!) Collaborate on service delivery improvements Maintain top-tier documentation…
Page 28 of 145
