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IT Managed Services (MSP) System Administrator
Human Responsibilities: Friendly, upbeat attitude Interest in finding root cause of problems Love working with a variety of people Focus on high level customer service at all times Set and manage customer expectations Technical Responsibilities: Install/upgrade, maintain and decommission hardware and software environments Windows Server 2012+ (on premise and hosted environments) Hyper-V/VMware Azure AD &…
July 1, 2024
Junior/Mid System Administrator – Managed Services Team
Junior/Mid System Administrator – Managed Services Team Responsibilities: Virtualization Administration (Azure, VMware, Hyperv) Provide administration and support for O365 and Azure AD Provide Tier 2+ desktop and application support, including new user setups, line of business application support, and hosted application support. Produce, maintain, and update technical documentation. Assist in migration projects to the cloud…
Technical Account Manager/ Junior vCIO (MSP)
Technical Account Manager/ Junior vCIO (MSP) Key Responsibilities: Serve as the primary point of contact for client accounts, understanding their technology needs and ensuring satisfaction. Conduct regular technology reviews and organize client engagement events (e.g., luncheons, webinars) to foster business growth and recommend improvements. Identify and pursue new business opportunities within existing client bases. Develop…
Tier II IT Support Specialist (ConnectWise Automate)
Tier II IT Support Specialist (ConnectWise Automate) Responsibilities: Support, and troubleshoot servers, firewalls, routers, and switches. Support, and troubleshoot VMware, HyperV, etc. Work with, support, and troubleshoot the latest backup technologies (Datto, StoreageCraft, etc.) Setup wireless networks Handle a mixture of front-line tickets and escalated desktop support issues Act as a Team Lead over the…
Tier II Field Technician (Onsite & Remote Support) – MSP
Tier II Field Technician (Onsite & Remote Support) – MSP: Job Requirements: Extensive work experience (4+ years) deploying and maintaining LANs; Demonstrated proficiency in Microsoft (Workstation and Server) and Macintosh operating systems including: Active Directory, Microsoft Exchange, VMWare, Routing and Network Management; 2+ years of experience working for a Managed Service Provider Required MCSA, MCSE,…
Tier 2 IT Support with RMM Automation
Tier 2 IT Support with RMM Automation Responsibilities: Use PowerShell to create scripts and automate tasks Troubleshoot, resolve, and document client technical issues Provide remote support, troubleshooting efforts, and remediation in a timely fashion Assist with New client on-boardings Onsite Windows Server Active Directory/GPO deployment and troubleshooting General Windows Server troubleshooting Backup Implementation and maintenance…
IT Service Coordinator & Dispatcher (ConnectWise)
IT Service Coordinator & Dispatcher (ConnectWise) Requirements: Qualify client issues and open support tickets. Monitor service boards for new tickets and or respond to tickets. Schedule internal and field resources on the CRM dispatch portal (ConnectWise). Plan, manage and schedule projects such as server migrations, office build outs, etc Monitor resource schedules to ensure prompt time…
June 28, 2024
IT Helpdesk Support Tier II – MSP
IT Helpdesk Support Tier II (MSP) Required Experience: 3+ years experience with Windows Servers, O365, and Azure MUST HAVE 1+ YEARS EXPERIENCE WORKING FOR A MANAGED SERVICE PROVIDER 3+ years experience administering Active Directory and managing Group Policies. Exceptional customer service and troubleshooting skills. 2+ years experience with ConnectWise preferred IT Helpdesk Support Tier II (MSP) Benefits…
IT System Administrator Level 2 (MSP) – Partial Remote
IT System Administrator Level 2 (MSP) Requirements 2+ years Managed Service Provider experience required. 3+ years experience in administration, configuration, management and design of Windows Server-based environments Experience configuring and installing various computer and Windows servers Microsoft 365 and Microsoft Azure experience Migrate O365/G-Suite/Servers Familiarity with virtualization requirements, including VMWare Experience supporting, configuring, and upgrading…
Technical Account Manager – Managed Services TAM / vCIO
Technical Account Manager – Managed Services TAM / vCIO – Client Advocate Responsibilities: Develop relationships with key client contacts (senior partners, managers and executives) as their trusted advisor through regularly scheduled meetings (conference calls and onsite). Act as the client advocate and liaison to all other departments at Compufit, as well as other vendors who…
IT Senior Project Engineer (MSP)
IT Senior Project Engineer (MSP) Core Responsibilities: Lead the planning, design, and implementation of IT infrastructure projects, including cloud migrations, server virtualization, and network upgrades. Architect and deploy scalable solutions using cloud platforms such as Microsoft Azure and AWS, ensuring robust security and high availability. Collaborate closely with clients to understand their business requirements and…
Technical Account Manager – Managed Services TAM / vCIO
Technical Account Manager – Managed Services TAM / vCIO – Client Advocate Responsibilities: Develop relationships with key client contacts (senior partners, managers and executives) as their trusted advisor through regularly scheduled meetings (conference calls and onsite). Act as the client advocate and liaison to all other departments at Compufit, as well as other vendors who…
June 27, 2024
Managed Services (MSP) IT Help Desk Support Engineer
Essential Qualifications REQUIRED: 1+ years’ client-facing IT service desk experience preferably in a managed services or multi-tenant support company Experience providing IT Support relating to technical issues involving Microsoft’s core business applications and operating systems Experience performing basic troubleshooting and administration of servers, networks (WAN and LAN), routers, firewalls, and cybersecurity best practices Advanced technical…
Hybrid WFH System Administrator – MSP Team
Hybrid WFH System Administrator – MSP Team Duties/Tasks and Responsibilities: Support the development and maintenance of client and user support systems related to a broad range of business areas. Support clients’ core systems for level 2+ Experience with core technologies such as Azure AD, O365, GPO, Exchange, etc. Collaborate with teams to develop technical and…
System Administrator – MSP IT Engineer
System Administrator – MSP IT Engineer Professional/Technical/Business Qualifications Required: 3-5+ years’ experience in a professional IT environment – any experience with a Managed Service Provider highly preferred. Proven incident and problem solving (troubleshooting) skills with an emphasis on a timely and accurate resolution Demonstrated leadership ability, strong team player who enjoys a fast-paced atmosphere Administration…
Mid System & Network Engineer – MSP
Mid System & Network Engineer – MSP Essential Responsibilities: Windows Server Installs and high-level troubleshooting Cloud & Server Deployments / Migrations Azure AD Azure VMs MDM / Intune Domain Controllers File Servers Print servers DHCP and subcomponents as necessary Microsoft Exchange migrations and troubleshooting This includes on Prem, O365, and Hybrid Network and Server documentation…
Mid System & Network Engineer – MSP
Mid System & Network Engineer – MSP Essential Responsibilities: Windows Server Installs and high-level troubleshooting Cloud & Server Deployments / Migrations Azure AD Azure VMs MDM / Intune Domain Controllers File Servers Print servers DHCP and subcomponents as necessary Microsoft Exchange migrations and troubleshooting This includes on Prem, O365, and Hybrid Network and Server documentation…
System Administrator / Managed Services Engineer
System Administrator / Managed Services Engineer Requirements: Bachelor’s Degree, Technical Degree or equivalent work experience 2-5+ years desktop, server and network support experience Excellent problem solver with excellent written and oral communication skills Ability to take ownership of tasks, prioritize effectively and ensure complete resolution Must be able to work in a team environment as…
Mid System & Network Engineer – MSP
Mid System & Network Engineer – MSP Essential Responsibilities: Windows Server Installs and high-level troubleshooting Cloud & Server Deployments / Migrations Azure AD Azure VMs MDM / Intune Domain Controllers File Servers Print servers DHCP and subcomponents as necessary Microsoft Exchange migrations and troubleshooting This includes on Prem, O365, and Hybrid Network and Server documentation…
Managed Services (MSP) Azure Systems Engineer
Qualified applicants should have experience with these technologies: ConnectWise RMM and PSA ticketing software IT Glue Windows Server OS (all versions) – design, implementation, and support; configuration of network services and security policies Windows 10 and up – installation, configuration, and maintenance PowerShell Scripting – writing and maintaining scripts for automation, configuration management, monitoring and…
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