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Helpdesk Technician L1 (MSP)
Helpdesk Technician L1 (MSP) Responsibilities: 1-3 years of experience in providing IT support to end-users Proficiency in administering Microsoft 365 and its product suite Familiarity with Active Directory administration, Group Policy implementation, and AD topologies Understanding of VoIP technologies, administration, and troubleshooting Troubleshoot basic connectivity issues and provide support for networking services Helpdesk Technician L1 (MSP) Salary…
August 29, 2023
Service Desk Support – Tier I (MSP)
Service Desk Support – Tier I (MSP) Experience: Working knowledge of Windows Operating Systems Working knowledge of Microsoft Office and Microsoft 365 Excellent customer service skills over the phone , in person or via email Ability to follow through and make sure issues are resolved Ability to quickly learn new skills and technologies Ability to…
August 28, 2023
IT Help Desk Technician L1 (MSP)
IT Help Desk Technician L1 (MSP) Technical Knowledge: The IT Support Specialist is typically responsible for the smooth running of the client’s computer and technology systems while ensuring users receive the maximum benefits from them Interest in problem solving and learning new skills Experience in installing and configuring computer systems, diagnosing and solving hardware/software faults,…
Business Development Manager – IT Sales
Business Development Manager – IT Sales Requirements: Meet or exceed monthly, quarterly and annual quotas Develop and execute a multi-faceted prospecting plan through cold calling, emailing, leveraging personal contacts, and following up on company generated leads. Attend networking events, conferences and tradeshows to build relationships that will create new business opportunities Being active in local…
IT System Administrator (Hybrid WFH)
IT System Administrator (Hybrid WFH) Requirements: Provide support for Microsoft server technologies including Windows Server, Active Directory, Office 365, Hyper-V, and Azure Manage and Deploy Firewalls, Managed Switches, and other Networking Equipment Manage M365 Deployments and Migrations including New Deployments Manage and Deploy VMWare Environments as well as Hyper-V Assist clients with technology planning, IT…
IT System Administrator (Hybrid Remote)
IT System Administrator (Hybrid Remote) Technologies used day to day: Office 365 (Exchange, Azure AD, SharePoint, OneDrive) Windows Server (Active Directory, file/print sharing, DNS, DHCP) Networking (Connectivity issues, VPN, WiFi, TCP/IP) Desktop Support (Everything you can and cannot think of) Backup issues (Veeam, ShadowProtect, Datto) IT System Administrator (Hybrid Remote) Primary duties: Provide Tier II…
IT System Engineer (ConnectWise)
IT System Engineer (ConnectWise) Requirements: Must have advanced experience with each of the following: System hardware, software, and operating systems. Networking concepts such as TCP/IP, DNS, and DHCP. Active Directory and Group Policy administration. Switches, firewalls, and advanced infrastructure. Server applications such as SQL Server and RDS. Cloud solutions such as M365 Virtualization using VMware…
IT System Administrator (Managed Services)
IT System Administrator (Managed Services) Requirements: ALL recent versions of MS Windows Server Active Directory, DNS, DHCP, RDP, TCP/IP, VPN, SSLVPN Experience with IAAS Platforms such as AWS and Azure MS Exchange Server (2007-2019) and M365 hosted solutions, including migrations from prior versions and cloud Exchange deployments VMware vSphere management, including new implementations and migrations…
MSP System Engineer
MSP System Engineer Qualifications: A proven track record as a System Engineer with relevant experience Strong coaching and mentoring skills to guide Tier 1 engineers Exceptional troubleshooting skills and a customer-centric mindset Proficiency in network and virtualization technologies The ability to quickly adapt to new technologies and environments. MSP System Engineer Responsibilities: Engaging in proactive…
August 25, 2023
System & Network Project Engineer (MSP)
System & Network Project Engineer (MSP) Responsibilities: Take a lead role as the technical expert for all infrastructure-related designs, implementations, upgrades, and migrations Assist in the Design and Implementation of network software and hardware upgrades and migrations (Cisco Meraki; SonicWall) Provide technical guidance to junior technicians in your areas of subject matter expertise (storage, virtualization,…
August 22, 2023
Senior System Engineer (MSP)
Senior System Engineer (MSP) Responsibilities: 4+ years of Managed Service Provider Experience REQUIRED for consideration Work remotely installing, configuring and supporting PC, Server and Network infrastructure, including Switches, Firewalls, Wireless Access Points, VPN gateways, and other equipment. Perform PC and Server installation, configuration and repair. VMware host installation and configuration, and deployment of virtual machines.…
IT System Administrator
IT System Administrator – Job Responsibilities: Troubleshooting VMware and Windows Server (Active Directory and Group Policy) and implementing solutions on an individual basis and as part of a team. Office 365, Intune, and Microsoft Azure (Azure AD Daily, experience with Azure VMs a plus) Recommendation, testing, set up, deployment, and maintenance of hardware and software…
IT Senior Network Engineer (Cisco) – MSP
IT Senior Network Engineer (Cisco) – MSP Duties: Experience working with LAN and WAN infrastructure, particularly around switching, firewalls, policies, ingress/egress traffic management, and VLAN creation and management. Deploy, upgrade, review, and document network infrastructure, including high-availability firewalls and stacked switching (ASA, SonicWall, Cisco and Watchguard) Knowledge of VDI and/or Session-based desktop design and implementation…
August 18, 2023
Microsoft 365 Onboarding Engineer (Hybrid) MSP
Microsoft 365 Onboarding Engineer (Hybrid) MSP Requirements: Years of experience specifically related to deploying or supporting Microsoft Office 365 use Solid understanding of mail transport fundamentals (POP/IMAP/SMTP) and networking fundamentals Knowledge of DNS, Message Trace Tools, MX and SPF Records, Block Lists, SPAM, Email Filtering, and Virus Protection Experience in configuring mail clients such as…
M365 Deployment Lead (Local WFH) MSP
M365 Deployment Lead (Local WFH) MSP Duties and Requirements: Minimum of 2+ years of experience in deploying or supporting Microsoft Office 365 users Familiarity with mail transport fundamentals (POP/IMAP/SMTP) and networking basics Knowledge of DNS, Message Trace Tools, MX and SPF Records, SPAM, Email Filtering, and Virus Protection Basic understanding of Active Directory and Microsoft…
IT Senior System Administrator
IT Senior System Administrator Requirements: ALL recent versions of MS Windows Server Active Directory, DNS, DHCP, RDP, TCP/IP, VPN, SSLVPN Citrix Cloud, Citrix Virtual Apps and Desktops is a MUST Deploying and managing Citrix Infrastructure components Experience with IAAS Platforms such as AWS and Azure MS Exchange Server (2007-2019) and Office 365 hosted solutions, including…
IT Helpdesk Technician (MSP)
IT Helpdesk Technician (MSP) Technical Skills: Hardware and Software: PC/Mac, MS Office, QuickBooks, Dell Servers and Workstations (Dell/Lenovo/HP) Operating Systems: Windows, macOS Mobile Phones: Apple, Android Server Systems: Windows Server 2008/2012/2016/2019 (preferred) Business Applications: Office 365, G Suite IT System Administrator II Salary & Benefits: $50,000 – $60,000 Performance Based Bonuses Health, Dental, Vision, and…
Service Delivery Manager (MSP)
Service Delivery Manager (MSP) Experience: Monitor team performance regularly and report on metrics, actively driving improvements in service levels and support activities. Group performance with respect to service levels and support activities (e.g. manage dashboards, SLA’s, KPI’s. risks/issues) Ensure the consistency of our documentation efforts. Assist the team with documenting assets, configurations, passwords, processes, etc.…
Senior System Administrator (Partial WFH)
Senior System Administrator (Partial WFH) Responsibilities & Requirements: Design & Implementation of Microsoft systems, virtualization cloud and workstation projects Design & Implementation of network level projects: WAN, LAN and WIFI connectivity, routers, firewalls, and security Design & Implementation of Microsoft systems, virtualization cloud and workstation projects Experience implementing and supporting desktops, servers, networks, cloud systems…
IT Support Tier 1 (Ticket Crusher) MSP
IT Support Tier 1 (Ticket Crusher) MSP Job Responsibilities: Familiarity with M365 and Office365 applications, including Intune and Exchange Knowledge and experience with Active Directory and Microsoft Azure Services Proficiency in Windows Server and Desktop Operating Systems Strong problem-solving abilities/work in a fast pace environment Excellent organizational and time management skills Experience with Windows Server…
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