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Senior Desktop Engineer – MSP Escalated IT Support
Senior Desktop Engineer – MSP Escalated IT Support: IT support relating to technical issues involving Microsoft’s core business applications Support services for Microsoft related technologies: Windows 7, Windows 10, Windows Server, Exchange, O365, Active Directory, etc. Azure cloud experience. Minimum Azure AD administration, preferable Azure VM administration. Ability to configure and troubleshoot network equipment including…
June 1, 2023
Technical Account Manager (MSP)
Technical Account Manager (MSP) Responsibilities: Understands our Client’s business needs and aligns with our technology solution and services Track customer issues and resolutions through ticketing system Ensure processes and procedures are followed Proactively solve problems and recommend preventive options to stay ahead of future problems Can quickly evaluate the priority of the issue and determine…
May 31, 2023
IT System & Project Engineer (MSP)
IT System & Project Engineer (MSP) Position Responsibilities: Support end-users remotely and on-site environment resolving hardware/software issues. Troubleshoot network devices and business-specific or line of business applications. Support for escalated tickets and respond to urgent customer requests. Configure servers and other key components in Azure. Azure administration and support. MS Office 365 administration with domain…
IT Support Engineer (Windows/Azure)
IT Support Engineer (Windows/Azure) Technology Experience: Strong hands-on/practical experience with the Windows desktop environment, Linux/Mac experience a plus. Experience with Windows Server, active directory, group policy, domain environments. Experience with basic networking principals, routers, modems, switches. Experience with Exchange/365 Administration Experience with VMWare, Hyper-V, virtualization Experience with Azure AD, Intune is a plus Experience with…
IT System Administrator (MSP)
IT System Administrator (MSP) Requirements: ConnectWise or Autotask experience Previous experience supporting Azure Advanced server level knowledge and troubleshooting experience (AD/GPO/Scripting) Must be highly proficient with Windows Server 2012 R2 and newer Previous experience with virtualization platforms including VMWare and/or Hyper-V Highly proficient with Active Directory, and GPO Highly proficient with DNS, DHCP, and DFS…
IT Service Delivery Manager (MSP)
IT Service Delivery Manager (MSP) Responsibilities: Ensure exceptional client satisfaction is consistently delivered and maintained by Support Team members. Implementation/Administration of internal technical tools, knowledge base, RMM, etc. Ensure SLA-adherence, and that accurate and timely technology support and problem resolution is being delivered to our clients. Serve as an occasional escalation point for technical support…
System Engineer Level 3 (MSP)
System Engineer Level 3 (MSP) Responsibilities: Diagnose and resolve a wide range of technical issues remotely, or at client sites. Handle escalations/questions from the team, mentor junior techs, and lead training sessions. Liaise with vendors and other third parties to move issues towards completion. Create and update documentation such as client configurations, work instructions etc.…
System Engineer (MSP)
System Engineer (MSP) Desired Knowledge: Advanced knowledge of Microsoft Desktop and Server Operating Systems Advanced knowledge of Microsoft 365 services, including, but not limited to Microsoft 365, Exchange Online, Microsoft Azure, Microsoft Azure Active Directory, SharePoint, OneDrive, Intune, etc. Advanced knowledge of computer and server hardware Advanced knowledge of Windows Server features including Active Directory, Remote Desktop…
MSP Senior System Administrator
MSP Senior System Administrator Requirements: Microsoft Windows Server 2012/2016/2019 configuration & implementation Active Directory/DHCP/DNS M365 Administration and migrations Virtualization via VMware/Hyper-V Routers, switches, firewalls, wireless networks Azure administration & deployments Design/implementation of mid-large size Microsoft ecosystems (SharePoint, O365, Exchange, etc.) MSP System Administrator – Level 3 Salary + Benefits: $1150,000 – $125,000 (dependent on experience)…
Senior System Administrator (Partial WFH)
Senior System Administrator (Partial WFH) Responsibilities & Requirements: Design & Implementation of Microsoft systems, virtualization cloud and workstation projects Design & Implementation of network level projects: WAN, LAN and WIFI connectivity, routers, firewalls, and security Design & Implementation of Microsoft systems, virtualization cloud and workstation projects Experience implementing and supporting desktops, servers, networks, cloud systems…
MSP IT Senior System Engineer – Windows
MSP IT Senior System Engineer – Windows Requirements: Deep knowledge of Microsoft networks including the administration and management of Windows Server technologies including Active Directory, DNS, and Group Policy Knowledge of virtualization platforms such as VMware vSphere and Microsoft Hyper-V Experience managing enterprise IT hardware: Intel server architecture, RAID, uninterruptible power systems, etc Ability to…
IT Senior System Administrator – Projects
IT Senior System Administrator – Projects Required Experience & Responsibilities: Hands on experience with server hardware and virtualization, storage, networking, topology and architecture, automation technologies, and multiple operating system. Significant Windows Server and networking experience, including Group Policy Management, Azure AD, Office365 administration, SharePoint Online administration, and Exchange Online administration. Experience provisioning and administering Cloud…
May 30, 2023
IT Support Engineer – Tier 2 Escalations (MSP)
IT Support Engineer – Tier 2 Escalations (MSP) Requirements: Solid working knowledge of Windows Servers/Active Directory/Group Policy Proficiency in the implementation and support of Office 365 environments VMware and Hyper-V Azure AD/Intune experience Previous experience acting as a point of escalation required Previous experience working with a Managed Service Provider (MSP) is highly preferred Experience…
System Administrator – IT Managed Services
System Administrator – IT Managed Services Responsibilities: Experience with Office 365 (administration and migrations) Experience with Windows and Mac OSX support Experience with Firewall administration and support Experience with switching administration and support Experience with Windows Active Directory Experience with Hyper-V and VMware Experience with ConnectWise, Kaseya Experience with Microsoft Azure System Administrator – IT…
System Administrator – IT Managed Services
System Administrator – IT Managed Services Responsibilities: Experience with Office 365 (administration and migrations) Experience with Windows and Mac OSX support Experience with Firewall administration and support Experience with switching administration and support Experience with Windows Active Directory Experience with Hyper-V and VMware Experience with ConnectWise, Kaseya Experience with Microsoft Azure System Administrator – IT…
System Administrator – IT Managed Services
System Administrator – IT Managed Services Responsibilities: Experience with Office 365 (administration and migrations) Experience with Windows and Mac OSX support Experience with Firewall administration and support Experience with switching administration and support Experience with Windows Active Directory Experience with Hyper-V and VMware Experience with ConnectWise, Kaseya Experience with Microsoft Azure System Administrator – IT…
System Administrator (Windows/Cloud)
System Administrator (Windows/Cloud) Responsibilities: Implementation and administration of Microsoft related services: AD, DNS, DHCP, file & print services, Microsoft 365, Azure AD, and SQL Implementation and support for virtualization technologies including Microsoft Hyper-V and VMware. Implementation and support of network technologies: WAN/LAN connectivity, firewalls, routers, switches, wireless, and general security Implementation and support for hosted…
IT System Administrator – Team Lead (MSP)
IT System Administrator – Team Lead (MSP) Responsibilities: Experience with troubleshooting and deploying Windows 2012, 2016, & 2019 Servers Installing, troubleshooting, and managing Microsoft products (Windows 7/10, and MS Office application suite) as well as Macs VMware administration Experience with Office 365/Exchange (administration and migrations) Coordinating and implementing network software and hardware upgrades Configuration, management,…
IT Service Desk Technician – Level 1 (MSP)
IT Service Desk Technician – Level 1 (MSP) Primary Responsibilities: Resolve technical issues Diagnose and repair workstation hardware Manage Active Directory and Microsoft Exchange users Troubleshoot third-party applications Address user profile, performance, and printing issues Configure and manage printers and scan functions Manage Office 365 users Understand common protocols such as DNS, DHCP, and SMB…
May 29, 2023
IT System Administrator Level 2 (MSP)
IT System Administrator Level 2 (MSP) Position Responsibilities: Take a lead role as the technical expert for all infrastructure-related outages, failures, and problems. Perform proactive and reactive Incident Response as a result of system or service anomalies. Provide top-notch technical support in your areas of subject matter expertise (network, virtualization). Monitor and work with various…
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