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MSP System Engineer
MSP System Engineer Qualifications: A proven track record as a System Engineer with relevant experience Strong coaching and mentoring skills to guide Tier 1 engineers Exceptional troubleshooting skills and a customer-centric mindset Proficiency in network and virtualization technologies The ability to quickly adapt to new technologies and environments. MSP System Engineer Responsibilities: Engaging in proactive…
August 25, 2023
System & Network Project Engineer (MSP)
System & Network Project Engineer (MSP) Responsibilities: Take a lead role as the technical expert for all infrastructure-related designs, implementations, upgrades, and migrations Assist in the Design and Implementation of network software and hardware upgrades and migrations (Cisco Meraki; SonicWall) Provide technical guidance to junior technicians in your areas of subject matter expertise (storage, virtualization,…
August 22, 2023
Senior System Engineer (MSP)
Senior System Engineer (MSP) Responsibilities: 4+ years of Managed Service Provider Experience REQUIRED for consideration Work remotely installing, configuring and supporting PC, Server and Network infrastructure, including Switches, Firewalls, Wireless Access Points, VPN gateways, and other equipment. Perform PC and Server installation, configuration and repair. VMware host installation and configuration, and deployment of virtual machines.…
IT System Administrator
IT System Administrator – Job Responsibilities: Troubleshooting VMware and Windows Server (Active Directory and Group Policy) and implementing solutions on an individual basis and as part of a team. Office 365, Intune, and Microsoft Azure (Azure AD Daily, experience with Azure VMs a plus) Recommendation, testing, set up, deployment, and maintenance of hardware and software…
IT Senior Network Engineer (Cisco) – MSP
IT Senior Network Engineer (Cisco) – MSP Duties: Experience working with LAN and WAN infrastructure, particularly around switching, firewalls, policies, ingress/egress traffic management, and VLAN creation and management. Deploy, upgrade, review, and document network infrastructure, including high-availability firewalls and stacked switching (ASA, SonicWall, Cisco and Watchguard) Knowledge of VDI and/or Session-based desktop design and implementation…
August 18, 2023
Microsoft 365 Onboarding Engineer (Hybrid) MSP
Microsoft 365 Onboarding Engineer (Hybrid) MSP Requirements: Years of experience specifically related to deploying or supporting Microsoft Office 365 use Solid understanding of mail transport fundamentals (POP/IMAP/SMTP) and networking fundamentals Knowledge of DNS, Message Trace Tools, MX and SPF Records, Block Lists, SPAM, Email Filtering, and Virus Protection Experience in configuring mail clients such as…
M365 Deployment Lead (Local WFH) MSP
M365 Deployment Lead (Local WFH) MSP Duties and Requirements: Minimum of 2+ years of experience in deploying or supporting Microsoft Office 365 users Familiarity with mail transport fundamentals (POP/IMAP/SMTP) and networking basics Knowledge of DNS, Message Trace Tools, MX and SPF Records, SPAM, Email Filtering, and Virus Protection Basic understanding of Active Directory and Microsoft…
IT Senior System Administrator
IT Senior System Administrator Requirements: ALL recent versions of MS Windows Server Active Directory, DNS, DHCP, RDP, TCP/IP, VPN, SSLVPN Citrix Cloud, Citrix Virtual Apps and Desktops is a MUST Deploying and managing Citrix Infrastructure components Experience with IAAS Platforms such as AWS and Azure MS Exchange Server (2007-2019) and Office 365 hosted solutions, including…
IT Helpdesk Technician (MSP)
IT Helpdesk Technician (MSP) Technical Skills: Hardware and Software: PC/Mac, MS Office, QuickBooks, Dell Servers and Workstations (Dell/Lenovo/HP) Operating Systems: Windows, macOS Mobile Phones: Apple, Android Server Systems: Windows Server 2008/2012/2016/2019 (preferred) Business Applications: Office 365, G Suite IT System Administrator II Salary & Benefits: $50,000 – $60,000 Performance Based Bonuses Health, Dental, Vision, and…
Service Delivery Manager (MSP)
Service Delivery Manager (MSP) Experience: Monitor team performance regularly and report on metrics, actively driving improvements in service levels and support activities. Group performance with respect to service levels and support activities (e.g. manage dashboards, SLA’s, KPI’s. risks/issues) Ensure the consistency of our documentation efforts. Assist the team with documenting assets, configurations, passwords, processes, etc.…
Senior System Administrator (Partial WFH)
Senior System Administrator (Partial WFH) Responsibilities & Requirements: Design & Implementation of Microsoft systems, virtualization cloud and workstation projects Design & Implementation of network level projects: WAN, LAN and WIFI connectivity, routers, firewalls, and security Design & Implementation of Microsoft systems, virtualization cloud and workstation projects Experience implementing and supporting desktops, servers, networks, cloud systems…
IT Support Tier 1 (Ticket Crusher) MSP
IT Support Tier 1 (Ticket Crusher) MSP Job Responsibilities: Familiarity with M365 and Office365 applications, including Intune and Exchange Knowledge and experience with Active Directory and Microsoft Azure Services Proficiency in Windows Server and Desktop Operating Systems Strong problem-solving abilities/work in a fast pace environment Excellent organizational and time management skills Experience with Windows Server…
IT Service Delivery Manager (MSP)
IT Service Delivery Manager (MSP) Responsibilities: Help lead and prioritize the support team’s workload Act as a resource to the rest of the team for rapid decisions and direction. Help identify areas where Standard Operating Procedures (SOPs) don’t exist or need further work, and help improve those processes Regularly monitor team performance and report on…
August 12, 2023
IT System Support Administrator (Managed Services)
IT System Support Administrator (Managed Services) Responsibilities: Implement and support virtualization technologies including Hyper-V and VMware. Implement and support network technologies: WAN/LAN connectivity, firewalls, routers, switches, wireless, and general security Implement and support secure remote access solutions: VDI, terminal services, and VPN Maintain confidentiality, integrity, & security of clients’ data by adhering to security standards.…
IT System Engineer Tier 2- (MSP)
IT System Engineer Tier 2- (MSP) Technical Skills: Design, deploy, maintain, and support: Dell/HP server hardware Microsoft-related technologies: Windows Server, Exchange, SQL, SharePoint, Office 365, etc. Windows Server 2008/2012/2016/2019: Active Directory, DNS, DHCP, Printing, etc. Exchange Server 2013/2016/2019 Common Client/Server applications, including MS Office 2013/2016/365, ERP, QuickBooks, Sage Accounting, etc. Remote access solutions: VPN, RD…
IT Service Desk Technician – Level 2 (MSP)
IT Service Desk Technician – Level 2 (MSP) Technical Experience: Experience with desktop operating systems Previous MSP experience is required for consideration Email Administration with mid-level of user management including configuring new accounts, password resets, and troubleshooting user login, profile, and permission issues Virtualization Administration and architecture knowledge such as rebooting virtual machines, allocating necessary…
IT Service Delivery Manager (MSP)
IT Service Delivery Manager (MSP) Responsibilities: Drive the highest levels of performance from each team member through coaching, training, mentoring, and attainment of performance metrics Manage the Help Desk team, NOC Supervisor, NOC team, and Dispatchers’ daily activities Develop Agendas and lead weekly recurring Meetings, Roundtables, and Ad-Hoc meetings as necessary to disseminate pertinent technical…
System Engineer – Mid-level (Projects Team)
System Engineer – Mid-level (Projects Team) Responsibilities: Participate in all infrastructure-related designs, implementations, upgrades, and migrations Assist in the Design and Implementation of network software and hardware upgrades and migrations (SonicWall, HP, Dell, and/or Cisco/Meraki) Provide technical guidance to junior technicians in your areas of subject matter expertise (storage, virtualization, Windows OS). Identify and drive…
System Engineer (MSP-Project Team)
System Engineer (MSP-Project Team) Responsibilities/Requirements: Ability to successfully implement, deploy and maintain Microsoft-related technologies: Windows Server, Exchange, SQL, SharePoint, Office 365, etc. Design, deploy, and maintain Windows Server 2008/2012/2016/2019: Active Directory, DNS, DHCP, Printing, etc. Experience serving as a Tier 3 escalation point Communicate with clients/ provide recommendations/ improvements Experience with Cloud Technologies Azure, InTune,…
IT Junior System Administrator – ConnectWise
IT Junior System Administrator – ConnectWise Essential Duties & Responsibilities: Monitor and respond quickly and effectively to requests received through the IT Service Desk Field incoming requests to the Service Desk to ensure courteous, timely and effective Resolution of end user issues. Monitor Service Desk for tickets assigned to the queue and process first-in first-out…
August 11, 2023
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