Page 82 of 149
IT Service Desk Technician
IT Service Desk Technician Requirements & Responsibilities: Work with Autotask and ConnectWise ticketing systems Answering customer calls and resolving technical issues remotely via phone and email. Proficiency in Windows 10 and MAC. Must be able to diagnose and resolve performance issues. Network Component: Installation, Diagnostics and Repair. Ability to create new Office 365 user accounts…
August 1, 2023
IT Support Superhero – MSP
IT Support Superhero – MSP Responsibilities and Requirements: Evaluate and manage needs on a per-customer basis Experience handling escalated tickets in an SLA-driven environment – MSP REQUIRED Resolve issues presented by clients to help our helpdesk Experience with the Kaseya VSA & VMS is a must Manage the retirement of obsolete technologies/services when required Hosted…
Managed Services IT Support Engineer
Managed Services IT Support Engineer Job Duties and Responsibilities Perform technical support and basic administration for Windows Servers, Exchange servers, O365, Azure AD, and Desktop operating systems across multiple customers’ platforms. Monitor and troubleshoot client backups. Workstation and peripheral diagnostics and support Escalate customer issues through the proper channels. Manage cases according to defined severities…
July 29, 2023
Junior IT Helpdesk Administrator (L1) – MSP
Junior IT Helpdesk Administrator (L1) – MSP Qualifications: 1+ years of experience providing IT support to end-users Proficiency in the administration of M365 and the M365 product suite Experience with Active Directory administration, implementing and troubleshooting Group Policy, and AD topologies Understanding of VoIP technologies, administration, and troubleshooting Experience with ConnectWise and IT Glue. Excellent…
July 28, 2023
MSP System Administrator Level 3
MSP System Administrator Level 3 Requirements: Microsoft Windows Server 2012/2016/2019 configuration & implementation Active Directory/DHCP/DNS O365 Administration and migrations Virtualization via VMware/Hyper-V Routers, switches, firewalls, wireless networks AWS and MS Azure administration & deployments Design/implementation of mid-large size Microsoft ecosystems (SharePoint, O365, Exchange, etc.) MSP System Administrator Level 3 Benefits: Salary: $80K to $90K 100%…
July 27, 2023
Senior Cloud Engineer (Infrastructure Team) MSP
Senior Cloud Engineer (Infrastructure Team) MSP Duties: Designing and maintaining configurations management tools and infrastructure on-prem and in-cloud Champion Infrastructure as Code Extensive experience in implementing and maintaining IaaS and SaaS cloud-based solutions Experience with developing enterprise cloud-native solutions, including Kubernetes, Docker, AWS, Jenkins, or Azure Experience with writing scripts using tools, including Python, Bash,…
July 25, 2023
Hybrid Senior System Engineer – Project Team (MSP)
Hybrid Senior System Engineer – Project Team (MSP) Experience: Citrix applications, server infrastructure/ Backup, and Disaster Recovery (BDR) Implement a data network with routers, firewalls, and switches Cloud and virtualization using Azure, VMWare, Hyper-V, etc. Microsoft Windows Server OS (2012 R2/2016/2019/2022) Knowledge of TCP/IP, DNS, DHCP, SMTP, VPN Routing, High Availability, networking concepts, and protocols…
July 19, 2023
Technical Account Manager – Cybersecurity Team
Technical Account Manager – Cybersecurity Team Requirements: 2+ years of Managed Service Provider Experience REQUIRED to be considered CISSP, CISM, or equivalent active certification Networking security (LAN/WAN architecture, firewalls, web proxy, ids/ips, WAF, etc.) experience Endpoint security (DLP, EDR, etc.) knowledge Expert knowledge of Active Directory Expert knowledge of Authentication Protocols Expert knowledge of DNS,…
July 18, 2023
MSP Network Technician
MSP Network Technician Requirements: Understanding of Network Security fundamentals – Proxies, ACL, IPsec, VPN, SSL/TLS, etc. IPv4 knowledge, TCP/IP fundamentals – TCP, UDP, HTTP, FTP, DNS, SIP, RTP, etc. Understanding of Layer 2 and 3 network traffic Experience in firewall deployment, management, and troubleshooting Experience in wireless network deployment, management, and troubleshooting Experience in deployment,…
MSP Network Operations Engineer
MSP Network Operations Engineer Requirements: Understanding of Network Security fundamentals – Proxies, ACL, IPsec, VPN, SSL/TLS, etc. IPv4 knowledge, TCP/IP fundamentals – TCP, UDP, HTTP, FTP, DNS, SIP, RTP, etc. Understanding of Layer 2 and 3 network traffic Experience in firewall deployment, management, and troubleshooting Experience in wireless network deployment, management, and troubleshooting Experience in…
Mid Level IT Support Technician (MSP)
Mid Level IT Support Technician (MSP) Requirements: Experience working with enterprise E-mail solutions such as Microsoft 365, G-Suite and Exchange along with ability to integrate them on mobile devices. Experience in installing and configuring computer systems, diagnosing and solving hardware/software faults, and logging and tracking any additional troubleshooting that may occur Knowledge of software/hardware repair…
July 17, 2023
System Administrator (Partial Remote)
System Administrator (Partial Remote) Technologies & Requirements: Azure AD/ Azure Conceptualize the design and deployments of new offices and new clients (Windows/VMware/Cloud) Meraki, Firewalls (SonicWALL), Switches (Cisco) O365 administration and migration assistance Adapt to a rapidly changing environment 2+ years working for a Managed Service Provider REQUIRED ConnectWise/Kaseya experience preferred System Administrator (Partial Remote) Benefits: Salary…
July 14, 2023
Senior Network Consultant (Project Engineer) MSP
Senior Network Consultant (Project Engineer) MSP Experience: Implementing network software and hardware upgrades (Watchguard, ASA, Cisco Meraki; SonicWall) Configuring and managing firewalls, switches, WAPs, VPNs, and other network appliances Experience working with Azure & AWS administration and support M365 administration with domain synchronization and migrations from G-suite and Exchange or other providers Extensive experience design,…
July 13, 2023
Client Success Manager – Managed Services Jr. vCIO
Client Success Manager – Managed Services Jr. vCIO – Client Advocate Responsibilities: Required 5+ years of Managed Service Provider Experience Develop relationships with key client contacts (senior partners, managers and executives) as their trusted advisor through regularly scheduled meetings (conference calls and onsite). Act as the client advocate and liaison to all other departments at…
July 12, 2023
Helpdesk Technician (MSP)
Helpdesk Technician (MSP) Required Experience: Basic technical and troubleshooting knowledge of computers and networks Service-driven personality with strong customer service skills Have solid Windows and/or Macintosh OS experience, both as a user and as a technician Experience with maintaining and troubleshooting domain environment strongly preferred Working knowledge of Microsoft Office applications including Outlook, Word, and…
July 10, 2023
Partner Success Manager/TAM (Hybrid) MSP
Partner Success Manager/TAM (Hybrid) MSP Responsibilities: Work closely with vCTO and TAMs to ensure complex quotes are ready for delivery Conduct data-driven conversations to cultivate new product pipelines and upsell opportunities Partner sales through new and existing clients Ability to forecast and funnel management process Ability to understand key stakeholders and add value Manage project…
July 7, 2023
IT System Engineer (Project Team) – MSP
IT System Engineer (Project Team) – MSP Responsibilities: Designing, Implementing, and Support Azure Networking design and implementation Support services for Microsoft related technologies: Windows Servers and Workstations Operating Cloud and virtualization using Hyper-V, VMWare, and other technologies. Firewall, Router, Switch installation and configuration Implementation, administration and cloud migrations over to Office 365 Support and administration of…
July 6, 2023
IT Project Engineer & Project Manager – MSP (Remote but MUST live in Dallas)
IT Project Engineer & Project Manager – MSP Responsibilities: Manage a portfolio of client initiatives and projects Full project life cycle ownership: successful project delivery including full implementation from initiation to deployment for one major or several minor initiatives simultaneously Manage all aspects of multiple related projects to ensure the overall program is aligned to…
Local WFH Network Engineer (Cisco) MSP
Local WFH Network Engineer (Cisco) MSP Duties: High competence and understanding of Layer 2/Layer 3 network traffic, including VLAN and switching fundamentals Experience in SonicWall deployment, management and troubleshooting of their TZ and NSA lines of firewall Experience in wireless network deployment, management, and troubleshooting of Enterprise wireless products, Cisco/HP Aruba Experience with multiple networking:…
July 5, 2023
Senior System Administrator / Projects System Engineer
The ideal Senior System Administrator / Projects System Engineer will have experience working with a broad range of technologies and solutions including: Microsoft Azure, Hyper-V, Server Virtualization Microsoft Server 2019 & 2016 and other Operating Systems Active Directory Group Policies Active Directory Security Cloud – Microsoft O365, Azure VMs, Azure AD TCP-IP Networking Backup and…
July 1, 2023
Page 82 of 149
