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System Administrator (Partial Remote)
System Administrator (Partial Remote) Technologies & Requirements: Azure AD/ Azure Conceptualize the design and deployments of new offices and new clients (Windows/VMware/Cloud) Meraki, Firewalls (SonicWALL), Switches (Cisco) O365 administration and migration assistance Adapt to a rapidly changing environment 2+ years working for a Managed Service Provider REQUIRED ConnectWise/Kaseya experience preferred System Administrator (Partial Remote) Benefits: Salary…
July 14, 2023
Senior Network Consultant (Project Engineer) MSP
Senior Network Consultant (Project Engineer) MSP Experience: Implementing network software and hardware upgrades (Watchguard, ASA, Cisco Meraki; SonicWall) Configuring and managing firewalls, switches, WAPs, VPNs, and other network appliances Experience working with Azure & AWS administration and support M365 administration with domain synchronization and migrations from G-suite and Exchange or other providers Extensive experience design,…
July 13, 2023
Client Success Manager – Managed Services Jr. vCIO
Client Success Manager – Managed Services Jr. vCIO – Client Advocate Responsibilities: Required 5+ years of Managed Service Provider Experience Develop relationships with key client contacts (senior partners, managers and executives) as their trusted advisor through regularly scheduled meetings (conference calls and onsite). Act as the client advocate and liaison to all other departments at…
July 12, 2023
Helpdesk Technician (MSP)
Helpdesk Technician (MSP) Required Experience: Basic technical and troubleshooting knowledge of computers and networks Service-driven personality with strong customer service skills Have solid Windows and/or Macintosh OS experience, both as a user and as a technician Experience with maintaining and troubleshooting domain environment strongly preferred Working knowledge of Microsoft Office applications including Outlook, Word, and…
July 10, 2023
Partner Success Manager/TAM (Hybrid) MSP
Partner Success Manager/TAM (Hybrid) MSP Responsibilities: Work closely with vCTO and TAMs to ensure complex quotes are ready for delivery Conduct data-driven conversations to cultivate new product pipelines and upsell opportunities Partner sales through new and existing clients Ability to forecast and funnel management process Ability to understand key stakeholders and add value Manage project…
July 7, 2023
IT System Engineer (Project Team) – MSP
IT System Engineer (Project Team) – MSP Responsibilities: Designing, Implementing, and Support Azure Networking design and implementation Support services for Microsoft related technologies: Windows Servers and Workstations Operating Cloud and virtualization using Hyper-V, VMWare, and other technologies. Firewall, Router, Switch installation and configuration Implementation, administration and cloud migrations over to Office 365 Support and administration of…
July 6, 2023
IT Project Engineer & Project Manager – MSP (Remote but MUST live in Dallas)
IT Project Engineer & Project Manager – MSP Responsibilities: Manage a portfolio of client initiatives and projects Full project life cycle ownership: successful project delivery including full implementation from initiation to deployment for one major or several minor initiatives simultaneously Manage all aspects of multiple related projects to ensure the overall program is aligned to…
Local WFH Network Engineer (Cisco) MSP
Local WFH Network Engineer (Cisco) MSP Duties: High competence and understanding of Layer 2/Layer 3 network traffic, including VLAN and switching fundamentals Experience in SonicWall deployment, management and troubleshooting of their TZ and NSA lines of firewall Experience in wireless network deployment, management, and troubleshooting of Enterprise wireless products, Cisco/HP Aruba Experience with multiple networking:…
July 5, 2023
Senior System Administrator / Projects System Engineer
The ideal Senior System Administrator / Projects System Engineer will have experience working with a broad range of technologies and solutions including: Microsoft Azure, Hyper-V, Server Virtualization Microsoft Server 2019 & 2016 and other Operating Systems Active Directory Group Policies Active Directory Security Cloud – Microsoft O365, Azure VMs, Azure AD TCP-IP Networking Backup and…
July 1, 2023
IT Senior Network Engineer – MSP
IT Senior Network Engineer – MSP Responsibilities: Design and deploy functional networks (LAN, WLAN, WAN) Configure and install software, servers, routers and other network devices Monitor network performance and integrity Resolve issues tiers of support have escalated by troubleshooting cloud and local infrastructure Automate tasks and monitor their effectiveness Mentor team members on technical issues Create,…
Help Desk Technician – ConnectWise/MSP
Help Desk Technician – ConnectWise/MSP Responsibilities: Experience with desktop operating systems Email Administration with mid-level of user management including configuring new accounts, password resets, and troubleshooting user login, profile, and permission issues Virtualization Administration and architecture knowledge such as rebooting virtual machines, allocating necessary resources, and maintaining the hypervisor Experience with O365 and ConnectWise Domain…
June 30, 2023
IT Help Desk Technician – Level 2 (MSP)
IT Help Desk Technician – Level 2 (MSP) Technical Proficiencies: Knowledge/ Experience with Microsoft 365 Knowledge/ Experience with Active Directory Knowledge/ Experience with DNS Knowledge/ Experience with DHCP ConnectWise Experience preferable (Not required) Configure and install various computer and Windows servers Integrate new server hardware and applications under the supervision of a more senior engineer…
June 29, 2023
Vice President of Service Delivery (MSP)
Vice President of Service Delivery (MSP) Responsibilities Quality assurance and accuracy across all ticket types and teams Assist with escalated tickets when needed (MUST HAVE A HANDS ON TECHNICAL BACKGROUND) Consistently engage with clients to build relationships and understand how our performance is perceived and/or where gaps exist. Train team on how to manage and meet…
June 28, 2023
IT Support Technician – MSP
IT Support Technician – MSP Requirements: Support, configure, maintain, and upgrade corporate customer’s networks and in-house servers Install and integrate new server hardware and applications under the supervision of a more senior engineer O365 Administration Knowledge of a wide range of computer systems software, applications, hardware, networking, and communications. Ability to communicate technical guidance and…
June 27, 2023
Senior Success Manager (vCIO) – MSP
Senior Success Manager (vCIO) – MSP Duties and Responsibilities: Developing relationships with key client contacts (senior partners, managers, and executives) as their trusted advisors through regularly scheduled meetings (conference calls and onsite). Act as the client advocate and liaison to all other departments within the company, as well as other vendors who provide services to…
June 23, 2023
Service Desk Analyst (MSP)
Service Desk Analyst (MSP) Responsibilities: Support Azure, VMware, and Windows Server environments within a team environment Manage accounts in active directory, complete password resets, provide printer support Remote into desktops & complete basic troubleshooting Troubleshooting and some administration of Office 365 and Microsoft Azure Service Desk Analyst (MSP) Requirements: Experience with Windows Server 2012/2016, Exchange 2013/2016 Excellent…
June 15, 2023
Technical Support Representative (MSP)
Technical Support Representative (MSP) Responsibilities: Support Azure, VMware, and Windows Server environments remotely within a team environment Manage accounts in active directory, complete password resets, provide printer support Remote into desktops & complete basic troubleshooting Troubleshooting and some administration of Office 365 and Microsoft Azure Technical Support Representative (MSP) Requirements: Experience with Windows Server 2012/2016, Exchange 2013/2016…
June 14, 2023
Director of Engineering (MSP)
Director of Engineering (MSP): Analyze complex business needs presented by the user community and/or clients and design/recommend technical solutions Supervise company and client system infrastructure to ensure functionality, standardization and efficiency and making changes as necessary Assist with hardware and software evaluations and maintains vendor contracts Monitor KPIs to assess technological performance Ensure the company’s…
June 6, 2023
IT System Engineer “Jack of all Trades”
IT System Engineer “Jack of all Trades” Requirements: Experience in administration, configuration, management and design of Windows Server-based corporate networks Experience with Exchange 2+ Years of Managed Service Provider experience required** Office 365 and Microsoft Azure experience Migration experience: Windows Servers and performing P2V migrations with VMware and Hyper-V Familiarity with virtualization requirements, including VMWare Server…
June 2, 2023
Dedicated Support Technician (Level 2) -MSP
Dedicated Support Technician (Level 2) – MSP Experience supporting End User IT Support, Cloud, O365 troubleshooting/administration, virtualization, Windows System Administration, and general Network Administration (TCP/IP) Technical experience with network level: LAN/WAN connectivity, routers, switches, firewalls, and wireless Experience with Networking, Windows OS’s to include XP,2007-2019 Knowledge and experience with building and managing firewalls Experience working…
June 1, 2023
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