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Senior System Engineer – Projects Team (MSP)
Senior System Engineer – Projects Team (MSP) Responsibilities: Join our dynamic team as a mentor and team lead, guiding and supporting fellow engineers in their professional growth. Take charge of project scoping, meeting with clients, and pitching innovative solutions that exceed expectations. Conduct quarterly business reviews to ensure client satisfaction and identify opportunities for improvement.…
July 17, 2025
MSP Service Coordinator / Level 1 Help Desk
MSP Service Coordinator / Level 1 Help Desk Responsibilities: Ability to distribute and assign incoming calls and tickets based on engineer’s ability and workload Monitor open service tickets to make sure the team is meeting customer SLA’s Schedule internal and field technical resources on the dispatch portal Monitor resource schedules to ensure prompt time entry…
July 15, 2025
IT Solutions Engineer (Windows/Azure) – MSP
IT Solutions Engineer (Windows/Azure) – MSP Responsibilities: Collaborate with the sales team to understand client needs and develop tailored solutions that leverage Microsoft Azure and other cutting-edge technologies. Conduct analysis of client infrastructure, applications, and business processes to architect effective and scalable solutions. Design system architectures, create solution blueprints, and produce detailed technical documentation. Provide…
July 14, 2025
Senior System Engineer – Hybrid
Senior System Engineer – Hybrid Job Duties: Provide technical expertise to align VMware Best Practices with company’s existing IT policies, workflows, and procedures in design process Designing and implementing, migrating and supporting Windows, VMware/Hyper-V server networks Maintaining and improving the technology infrastructure of our company, working closely with our team of L2 engineers to ensure…
July 13, 2025
IT System Engineer (MSP)
IT System Engineer (MSP) Day to Day: Conduct Office 365 migrations and setups Handle complex software migrations including ERP upgrades and integrations with cloud software Execute server migrations on platforms like VMWare, Hyper-V, and Azure Manage SharePoint and Azure migrations and setups Configure VMWare servers and perform server migrations/setups Set up networks including firewalls, switches,…
Senior System Engineer L3 – Managed Services
Senior System Engineer L3 – Managed Services Responsibilities: Service as a project lead implementing solutions Serve as a highest point of escalation point for trouble tickets on the Support Desk (ConnectWise and/or N-Able experience is a plus) Extensive knowledge of Active Directory and Windows Server Technologies (Windows Server, HyperV, RDS, SQL, IIS …) In-depth working…
System Engineer Tier 2 – Cloud Technologies
System Engineer Tier 2 – Cloud Technologies Responsibilities: Manage and maintain the IT infrastructure of our clients. Provide technical support to clients for their IT requirements and problems. Monitor and respond to tickets and requests related to clients’ IT infrastructure. Participate in network and infrastructure projects, including migrations. Maintain accurate documentation of client configurations and…
IT Field Engineer – Managed Services
IT Field Engineer – Managed Services Requirements: Experience troubleshooting/administering Microsoft infrastructure technologies (M365, Active Directory/Azure Entra, Group Policy, etc) Windows Server 2016/2016/2019/2022 Experience in an SLA-driven environment, servicing multiple clients concurrently Experience using a help desk ticketing system Extensive knowledge of networking, including the installation and configuration of firewalls, switches, and routers Experience with network…
MSP IT Manager
MSP IT Manager Job Responsibilities: Drive the highest levels of performance from each team member through coaching, training, mentoring, and attainment of performance metrics Manage the Help Desk team, NOC Supervisor, NOC team, and Dispatchers’ daily activities Develop Agendas and lead weekly recurring Meetings, Roundtables, and Ad-Hoc meetings as necessary to disseminate pertinent technical and…
July 6, 2025
MSP System Administrator (ConnectWise)
MSP System Administrator (ConnectWise) Duties and Responsibilities: Administer and troubleshoot cloud, network & system issues. Monitor active cloud, network, and server infrastructure. Perform routine preventative maintenance on equipment. Administer security measures to prevent system interruptions or breaches. Execute sensitive data backup and restoration procedures. Design, implement, and support Microsoft, Apple, and Linux-related technologies. Design, implement,…
MSP Computer Support Specialist II
MSP Computer Support Specialist II Responsibilities and Technologies: Configure servers and other vital components in Azure. Azure administration and support. MS Office 365 administration with domain synchronization. Configuring and managing firewalls, switches, WAPs, VPNs, and other network appliances. Maintains confidentiality, integrity, & security of clients’ data by adhering to security standards. Support end-users remotely and…
IT Senior System Engineer – MSP (Hybrid)
IT Senior System Engineer – MSP (Hybrid) Experience: Implementing network software and hardware upgrades (Cisco Meraki; SonicWall) Configuring and managing firewalls, switches, W.A.P.s, VPNs, and other network appliances Support end-users in a help desk and on-site environment, resolving hardware/software issues Configure servers and other critical components in Azure Azure & AWS administration and support Troubleshooting…
July 5, 2025
IT System Administrator Level 2 – MSP
IT System Administrator Level 2 – MSP Requirements: Understanding and supporting 24/7 infrastructure and business-critical applications Migration experience / Hybrid Cloud and on-prem Knowledge of Exchange (Azure, O365 is a plus), Active Directory, DNS Configure and install various computer and Windows servers Ticketing system and RMM experience (ConnectWise, Kaseya, Datto, SolarWinds, etc.) Knowledgeable in Citrix and VMware…
Senior IT System Engineer (Migration Team) – MSP
Senior IT System Engineer (Migration Team) – MSP Experience: Handing complex software migrations (ERP upgrades, new cloud software installations with integrations with DNS, etc) Provide accurate, timely, and detailed documentation of all technical and client care issues Update projects including information such as goals, technologies, systems, information specifications, schedules, funding, and staffing Solid Microsoft Windows…
Hybrid System Engineer – (Projects Team) MSP
Hybrid System Engineer – (Projects Team) MSP Duties: Implementing network software and hardware upgrades (Cisco Meraki; SonicWall) Support end-users in a help desk and on-site environment, resolving hardware/software issues Configure servers and other key components in Azure Enterprise SAN Installation/Configuration/Troubleshooting (HP, Synology, Nimble, EMC, Etc…) Data backup and recovery solutions (Acronis, Datto, etc…) Enterprise Wireless…
Help Desk Manager (Local WFH) MSP
Help Desk Manager (Local WFH) MSP Duties & Responsibilities: Proven experience in IT management, with a focus on help desk operations Exceptional leadership, communication, and interpersonal skills ***Must have 1+ year of MSP experience or working for MSP like environment *** Advanced knowledge of IT management practices, strategic planning, and customer service Strong problem-solving abilities…
System Administrator (IT System Support) – MSP
System Administrator (IT System Support) – MSP Experience: 2+ years of experience working for a Managed Service Provider REQUIRED Understand and support 24/7 infrastructure and business-critical applications Migration experience / Hybrid Cloud and on-pre Knowledge of Exchange (Azure, O365 is a plus), Active Directory, DNS Configure and install various computer and Windows servers Knowledgeable in Citrix…
IT System Administrator (Level 2) – MSP
IT System Administrator (Level 2) – MSP Experience: Understand and support 24/7 infrastructure and business-critical applications Migration experience / Hybrid Cloud and on-prem Knowledge of Exchange (Azure, O365 is a plus), Active Directory, DNS Configure and install various computer and Windows servers Ticketing system and RMM experience (ConnectWise, Kaseya, Datto, SolarWinds, etc.) Knowledgeable in Citrix and VMware…
Hybrid System Engineer (Escalation Team) MSP
Hybrid System Engineer (Escalation Team) MSP Experience: Working knowledge and experience with VMware to perform basic VM edits, troubleshooting, and extend data stores/partitions Ability to configure and troubleshoot network equipment including routers, switches, and firewalls. Deploy new hardware using Imaging technology Utilize working knowledge and experience with exchange configuration and troubleshooting to support clients Responsible…
System Engineer (Projects Team) MSP
System Engineer (Projects Team) MSP Duties : Implementing network software and hardware upgrades (Cisco Meraki; SonicWall) Configuring and installing various computer and Windows servers Migrations on O365 & G-Suite and Azure Implementing & Design Cloud infrastructures Experience deploying and configuring Meraki switches, wireless, and routers Design, implement, and support SonicWall networks Design, implement, and support…
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