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Customer Relationship Manager (MSP Division)
Customer Relationship Manager (MSP Division) Responsibilities: Identify potential new opportunities to propose to existing clients per client needs Primary interface with client in delivery of contracted services Address client inquiries, resolve issues, and obtain client feedback proactively Review and drive completion of open service tickets, being worked across teams Escalate billing issues on behalf of…
July 20, 2026
Sales & Business Development Executive (MSP) – Houston, TX (Hybrid)
Houston, Texas 77035 – Hybrid Initial onsite training for the first few weeks Long-term breakdown: 60% onsite (client sales or office) / 40% remote Compensation: Base Salary: $80,000 – $100,000 Uncapped Commission Structure: Recurring Revenue: Earn a one-time bonus equal to the recurring revenue generated (e.g., $10K in recurring revenue = $10K bonus). Project Sales:…
System Engineer “Jack of All Trades” – MSP
System Engineer “Jack of All Trades” – MSP Responsibilities: Deploy complex solutions involving a variety of technologies, including Exchange, VMWare and Windows Server. Build new network and server environments and perform physical to virtual conversions. Install physical network, server and desktop equipment for customers. Manage, maintain and upgrade existing servers, networks and desktops. Maintain healthy…
System Administrator L3 – Managed Services
System Administrator L3 – Managed Services Responsibilities: Manage and optimize VMware virtualization infrastructure across various environments. Configure and maintain firewalls (e.g., SonicWALL’s, Palo Alto, Cisco) to ensure network security. Oversee and administer Microsoft 365 environments, including Exchange Online and SharePoint. Troubleshoot and provide support for system-related issues and user queries. Collaborate with cross-functional teams to…
Senior System Engineer – MSP
Senior System Engineer – MSP Key Responsibilities: Design, migrate, and support Windows Server and VMware/Hyper-V environments Align VMware best practices with internal workflows and client-specific requirements Lead cloud architecture efforts including AWS and Azure migrations and deployments Perform hands-on firewall configurations and deployments from scratch Manage hybrid environments with cloud and on-prem infrastructure Lead Microsoft…
IT Sales Executive – Managed Services
IT Sales Executive – Managed Services Duties: Be an integral part of shaping the business development style of the company; assist in choosing the best tools and best practices and build out the managed services practice. Prospect for potential new SMB clients and turn sales pipeline into clients on SLAs. Leverage the existing sales pipeline…
MSP System Administrator Level II – Hybrid
MSP System Administrator Level II – Hybrid Responsibilities: Provide technical support and guidance to our clients Manage and maintain Windows servers, handle escalated tickets, set up complex environments Assist with cloud migrations, security initiates, and automation MSP System Administrator Level II – Hybrid Requirements: Professional MSP (Managed Service Provider) Experience Experience with Windows Server deployment…
IT Service Delivery Manager (MSP)
IT Service Delivery Manager (MSP) Responsibilities: (35%) of time allocated to developing procedures, identifying areas & opportunities to improve the Service Desk department. (20%) of time allocated to non-billable, internal tasks and tickets. (monitoring the ticket que, ensuring tickets are escalated to proper teams) (15%) of time allocated to managing the Service Desk and schedules,…
Senior Support Engineer – IT Services
Senior Support Engineer – IT Services Location: Columbia, MD Salary: $90,000-$120,000 Key Responsibilities Configure, troubleshoot, and maintain server operating systems, backups, and Active Directory. Handle escalated Tier 2 technical issues across hybrid environments. Work with Azure, Intune, SharePoint, and Entra ID for enterprise solutions. Configure and support firewalls, routers, and networking technologies. Provide end-user support…
July 19, 2026
Systems Administrator – Managed IT Services (MSP)
Senior Support Engineer – IT Services Location: Columbia, MD Salary: $90,000-$120,000 Key Responsibilities Configure, troubleshoot, and maintain server operating systems, backups, and Active Directory. Handle escalated Tier 2 technical issues across hybrid environments. Work with Azure, Intune, SharePoint, and Entra ID for enterprise solutions. Configure and support firewalls, routers, and networking technologies. Provide end-user support…
Senior Systems Engineer (Azure) – MSP
Senior Systems Engineer (Azure) – MSP Location: Chicago, IL Salary: $110,000- $130,000 Key Responsibilities Design, configure, and implement cloud solutions focused on Azure and Intune. Troubleshoot complex issues, identify root causes, and deliver strategic remediation. Manage Microsoft technologies, including Active Directory, Microsoft 365, and Windows 10/11 operating systems. Implement and support cloud-based solutions such as…
Service Delivery Manager – Managed IT Services
Service Delivery Manager – Managed IT Services Location: Naperville, IL Salary: $100,000 – $120,000 Key Responsibilities Client Management: Act as the main point of contact for service-related matters, ensuring strong client relationships and satisfaction through regular check-ins and proactive communication. Service Oversight: Monitor service delivery against SLAs, analyze metrics, and ensure compliance using tools like…
Level 2 Support Engineer – Wireless Networking
Level 2 Support Engineer – Wireless Networking Location: Sayreville, NJ (In-office for training, hybrid after 3-6 months: 2 days WFH, 3 days in-office) Salary: $65,000 – $80,000 Responsibilities Troubleshoot and manage wireless LAN/WAN and wired networks. Configure switches, routers, firewalls, VLANs, and VPNs. Ensure network security and resolve advanced technical issues. Support and optimize network…
IT Field Technician “White Glove IT Support” (MSP)
IT Field Technician “White Glove IT Support” (MSP) Requirements: 4+ years of hands on Windows desktop or systems support experience is required SonicWall, Meraki or Cisco experience configuring, installing and troubleshooting Experience with Windows Server migrations 2+ YEARS OF MSP EXPERIENCE REQUIRED Experience with Active Directory (add/delete users, group policies) Experience with Microsoft Exchange (hosted…
IT System Administrator (Tier 2.5) MSP
IT System Administrator (Tier 2.5) MSP Responsibilities: Microsoft 365 administration & migration support Azure infrastructure (design, implementation, management) System Administration (Windows Servers) Security & compliance to safeguard infrastructure Backup & disaster recovery Network Infrastructure management (configure firewalls, provide support) IT System Administrator (Tier 2.5) MSP Requirements: 3+ years of Microsoft cloud administration 3+ years of experience…
IT System Administrator (Tier 2.5) MSP
IT System Administrator (Tier 2.5) MSP Responsibilities: Microsoft 365 administration & migration support Azure infrastructure (design, implementation, management) System Administration (Windows Servers) Security & compliance to safeguard infrastructure Backup & disaster recovery Network Infrastructure management (configure firewalls, provide support) IT System Administrator (Tier 2.5) MSP Requirements: 3+ years of Microsoft cloud administration 3+ years of experience…
Technical Account Manager (TAM) – MSP
Technical Account Manager (TAM) Responsibilities: Meet with client success team to understand project scope, estimates, and goals. Responsible for new client onboardings, client management, and alignment to industry best practices Develop, build and cultivate long-term relationships with key management within your clients’ organizations Staying in scope and interfacing with client and internal teams when scope changes…
IT Field Technician (Onsite & Remote Support) – MSP
IT Field Technician (Onsite & Remote Support) – MSP: Job Requirements: Computer Hardware; Software Troubleshooting Strong background with Windows 10 Desktop support experience Networking/troubleshooting knowledge Knowledge of Windows and Servers, Active Directory, Exchange On-Prem or Office 365 1+ years of experience working for a Managed Service Provider Required MCSA, MCSE, or CCNA preferred IT Field…
Senior System Administrator – Managed Services/ Microsoft SME
Senior System Administrator – Managed Services/ Microsoft SME Responsibilities: Lead and manage the MSP team to deliver exceptional IT support services. Design, implement, and support IT solutions across on-premises, cloud, and hybrid environments. Utilize Co-pilot, SentinelOne, Intune, M365, Azure, and SharePoint for comprehensive IT management and security operations. Provide advanced support for Windows Server, including…
Hybrid vCIO – MSP
Hybrid vCIO – MSP Job Responsibilities: Understand clients’ strategic goals and objectives and establish a long-term IT strategy and plan that aligns with their business focus. Video meetings with C-level executives and decision-makers to recommend technology improvements that align with organizational initiatives. Manage client accounts, beginning with the initial onboarding phase as well as monthly,…
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