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IT Systems Support Engineer (L1) MSP
IT Systems Support Engineer (L1) MSP Duties & Experience: Proficiency in Windows Active Directory, Windows Operating Systems, Microsoft Office Products, Office 365, Windows-based Security, Exchange Server, Print Server Management Relevant certifications (e.g., CompTIA A+, Network+, Microsoft certifications) are a plus Utilize diagnostic techniques and relevant questions to perform remote troubleshooting Guide customers through the process…
June 13, 2025
Hybrid System Engineer Tier 3 (Deployment Team) – MSP
Hybrid System Engineer Tier 3 (Deployment Team) – MSP Experience: M365 administration with domain synchronization and migrations from G-suite and Exchange or other providers VMware and/or Hyper-V experience Extensive experience with P2V and V2V migration Implementing network software and hardware upgrades (Cisco Meraki; SonicWall, Palo Alto) Configuring and managing firewalls, switches, W.A.P.s, VPNs, and other…
IT System Administrator (Level 2 Support) – MSP
IT System Administrator (Level 2 Support) – MSP Duties and Requirements: Experience and understanding with virtualization/cloud computing technologies, specifically VMware and performing P2Vs Experience in network and firewalls (Cisco, SonicWall, Meraki, Fortinet, etc.) Install and integrate new server hardware and applications under the supervision of a more senior engineer Understand and support 24/7 infrastructure and…
Hybrid System Engineer (Migrations Team) MSP
Hybrid System Engineer (Migrations Team) MSP Requirements & Duties: Expert-level experience managing Microsoft solutions (Microsoft Configuration Manager, Hyper-V, failover clustering, file services) Extensive Experience Managing Backups in an Enterprise Environment Including Local Configuration from Scratch, Managing Retention, Consolidation, Verification, Offsite Replication Implementing network software and hardware upgrades (Cisco Meraki; SonicWall) Configuring and managing firewalls, switches,…
IT Senior System Engineer (Project Lead) MSP
IT Senior System Engineer (Project Lead) MSP Duties & Experience: Designing & implementing of network-level projects: WAN, LAN, and WIFI connectivity, routers, firewalls, and security Lead and execute multiple projects on a timely basis within a certain time frame Strong experience with Cloud technologies such as Azure, VMware and SonicWall Setting up the right expectation…
Senior System Engineer (Hybrid) MSP
Senior System Engineer (Hybrid) MSP Duties : Designing & implementing Microsoft systems such as virtualization cloud or workstation projects Design & Implementation of project-based assessments and documentation taken Installing, configuring, testing, and maintaining operating systems, application software, and system management tools Extensive experience working with Windows OS and Windows Server 2008-2019 Administration/troubleshooting of On-Premises networks…
Hybrid System Engineer (Projects Team) MSP
Hybrid System Engineer (Projects Team) MSP Duties : Implementing network software and hardware upgrades (Cisco Meraki; SonicWall) Configuring and installing various computer and Windows servers Migrations on O365 & G-Suite and Azure Implementing & Design Cloud infrastructures Experience deploying and configuring Meraki switches, wireless, and routers Configure and deploy SonicWall firewalls Design, implement, and support…
Junior System Administrator (Ticket Crusher) – MSP
Junior System Administrator (Ticket Crusher) – MSP Responsibilities: Provide remote support to end-users at multiple customer sites, including: Install, configuring, and troubleshooting Windows OS and Microsoft Office applications Experience supporting password resets in Active Directory, Office 365, etc. Perform administrative tasks in Office 365 (i.e. creating users, distro lists, forwarding rules, etc.) Troubleshoot network connectivity…
Hybrid System Engineer (Mid-Level Projects) – MSP
Hybrid System Engineer (Mid-Level Projects) – MSP Experience: Installation and configuration of Window server 2016-2019 Advanced experience with Microsoft Technologies, AD, O365, Windows Server, LAN/WAN, Knowledge and experience with VMware to perform basic VM edits, troubleshooting extend data stores/partitions Implementing and configuring network devices (Cisco, SonicWALL, Meraki) Implementation of wired and wireless network software/hardware installation…
IT System Administrator – MSP (PARTIAL REMOTE)
About Us: We are a trusted provider of managed IT services, custom business applications, and security awareness programs for small to mid-size companies, nonprofit organizations, and associations in the Baltimore-Washington region. Our team works as virtual CIOs and IT departments, helping organizations plan, manage, and optimize their technology infrastructure. Key Responsibilities: Provide timely, professional responses…
Tier I Technical Support Specialist (ConnectWise) MSP
Tier I Technical Support Specialist (ConnectWise) MSP Duties: Experience with administration of M365 and M365 product suite Proficiency in Active Directory administration, implementation, and troubleshooting of Group Policy and AD topologies Provide end-user technical support, hardware installation, and infrastructure replacement at customer location Familiarity with ConnectWise and IT Glue Respond to customer support requests through…
Mid-Level IT System Engineer (Escalations Team) MSP
Mid-Level IT System Engineer (Escalations Team) MSP Duties: Experience with working with Azure Virtual Desktops, Azure Backup, M65, SonicWALL, Meraki, or Cisco networking Knowledge and experience working with Hyper V, VMware server support Ability to configure and troubleshoot network equipment including routers, switches, and firewall Extensive experience working with Windows OS and Windows Server 2008-2019…
Hybrid System Administrator (Level 2) – MSP
Hybrid System Administrator (Level 2) – MSP Experience: Experience with Networking, Windows OS’s to include XP, 7, 10, Server 2008 R2, 2012, 2012 R2, and 2016 Experience working with HP or Dell servers Experience working with Cisco routers and switches with a CCNA preferred Experience with Virtualization Technologies: VMWare, Hyper-V (preferred) Maintained ticket updates for…
Hybrid System Administrator (Level 2) – MSP
Hybrid System Administrator (Level 2) – MSP: Experience supporting End User IT Support, Cloud, O365 troubleshooting/administration, virtualization, Windows System Administration, and general Network Administration (TCP/IP) Technical experience with network level: LAN/WAN connectivity, routers, switches, firewalls, and wireless Experience with Windows OS and server from 2008-2019 Knowledge and experience with building and managing firewalls Experience working…
Senior System Engineer (Project Team) – MSP
Senior System Engineer (Project Team) – MSP Experience: Troubleshooting and deploying Windows Server 2012-2019 M365 administration with domain synchronization and migrations from G-suite and Exchange or other providers Active Directory and Group Policy creation VMware and/or Hyper-V experience P2V migration experience Ticketing and RMM experience (ConnectWise, Kaseya, ITGlue, Datto, etc.) Implementing network software and hardware…
IT System Administrator (Hybrid) – MSP
IT System Administrator (Hybrid) – MSP Experience: Knowledge of Ticketing Systems and Monitoring Software (ConnectWise, ServiceNow, Datto) Configure and troubleshoot issues related to Window Server, DNS, DHCP VPN Experience configuring and troubleshooting VPN Clients, Group Policy, Folder Permissions, Firewalls, VMWare servers, Citrix servers, Printer Servers, and Office 365 Must be organized, detail-oriented, and self-motivated Email…
Local WFH Level 2 System Administrator (MSP)
Local WFH Level 2 System Administrator (MSP) Requirements: Configure, upgrade and maintain managed data protection applications for backup, replication, and disaster recovery protection. Experience with one of the following is required: Commvault, Druva, Datto, or Acronis Provide expert customer support for our managed data protection applications Collaborate on hardware and application maintenance, repair, planning, and…
Senior System Engineer (Hybrid) Level 3 MSP
Senior System Engineer (Hybrid) Level 3 Responsibilities: Designing, Implementing, and Support SharePoint, Azure infrastructures, and VMware Design, configure, maintain and upgrade corporate customer’s networks and in-house servers Creating client relationships, solving any complex technical issues, and providing solutions Knowledge of principles and methods applied to information technology infrastructure, planning, implementation, and management. Design, Implement, and…
Mid-Level System Administrator (Hybrid) MSP
Mid-Level System Administrator (Hybrid) MSP Duties: Excellent communication and documentation skills Understanding of TCP/IP Troubleshooting and administering Microsoft infrastructure (O365, Active Directory, Group Policy, etc.) Experience with Networking, Windows OS’s to include XP, 7, 10, Server 2008 R2, 2012, 2012 R2, and 2016 Experience with HP or Dell servers Experience working with Cisco routers and…
Service Desk Technician
Service Desk Technician Experience: 2+ years of experience working for a Managed Service Provider REQUIRED Knowledge of Servers: Active Directory, Group Policy, O365 Qualify client issues and open support tickets. Monitor service boards for new tickets and or respond to tickets. Schedule internal and field resources on the CRM dispatch portal Service ticket follow-up/quality assurance.…
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