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Service Delivery Manager – Managed Services
Service Delivery Manager – Managed Services Responsibilities: Help lead and prioritize the support team’s workload. Act as resource to the rest of the team for rapid decisions and direction. Help to coordinate escalations. Help identify areas where Standard Operating Procedures (SOPs) don’t exist or need further work, and help improve those processes Regularly monitor team…
July 19, 2026
System/Network Solutions Architect – MSP
System/Network Solutions Architect – MSP Responsibilities: Collaborate with the sales team to understand client needs and develop tailored solutions that leverage Microsoft Azure and other cutting-edge technologies. Conduct analysis of client infrastructure, applications, and business processes to architect effective and scalable solutions. Design system architectures, create solution blueprints, and produce detailed technical documentation. Provide recommendations…
Systems Engineer – Hybrid Workplace
Systems Engineer – Hybrid Workplace Responsibilities: Execute server, cloud, and system setup/configurations assigned Administer and support client workstations, Windows servers, and other network infrastructure such as switches, firewalls, WAP’s, VPN, printers, and more Handle escalations from Service Desk as required Provide timely updates to clients and internal teams regarding project status Build & Administration of…
IT Helpdesk Support (ConnectWise)
IT Helpdesk Support (ConnectWise) Responsibilities: Respond to calls, tickets and emails to troubleshoot reported issues in a helpdesk environment using ConnectWise. Complete basic troubleshooting and provide IT support for Microsoft core business applications and operating systems Provide desktop support, manage accounts in active directory, printer support Provide network support and some administration. IT Helpdesk Support…
IT Helpdesk Support (ConnectWise)
IT Helpdesk Support (ConnectWise) Responsibilities: Respond to calls, tickets and emails to troubleshoot reported issues in a helpdesk environment using ConnectWise. Complete basic troubleshooting and provide IT support for Microsoft core business applications and operating systems Provide desktop support, manage accounts in active directory, printer support Provide network support and some administration. IT Helpdesk Support…
Mid-Level System Engineer/ Project Engineer (MSP)
Mid-Level System Engineer/ Project Engineer (MSP) Responsibilities: Lead solution design, consultation, migrations, relocations, administration, and troubleshooting for SMB clients Lead Projects such as designing networks autonomously Complete server management/deployments Complete Azure build outs and migrations Complete O365 migrations from Exchange Mid-Level System Engineer/ Project Engineer (MSP) Experience: Previous experience working for a Managed Service Provider…
System Engineer/ Project Engineer (MSP)
System Engineer/ Project Engineer (MSP) Responsibilities: Lead solution designs, consultations, migrations, relocations, administrations, and troubleshooting for SMB clients Lead Projects such as designing networks autonomously Complete server management/deployments Complete Azure build outs and migrations Complete O365 migrations from Exchange System Engineer/ Project Engineer (MSP) Experience: Previous experience working for a Managed Service Provider is REQUIRED Experience with…
Network/Solutions Architect (MSP)
Network/Solutions Architect (MSP) Responsibilities: Design and Architecture Network Infrastructure in Cyber Security Responsible for the design and delivery of complex projects focusing on Microsoft technology stack across all industry verticals to meet our client’s technology and business needs. Consults with our sales team, project management team and clients to deploy highly technical solutions to help…
Service Delivery Manager – MSP | Santa Fe Springs, CA
What You’ll Do: Lead day-to-day service delivery across the help desk and field teams Monitor ticket flow and SLA compliance using Autotask (or similar PSA) Review and audit tickets for quality and resolution accuracy Analyze trends in overdue tickets and coordinate solutions with staff Oversee billing dispute resolution and time entry approvals Manage service contracts…
July 18, 2026
M365 Project Engineer (MSP | Hybrid – DMV)
What You’ll Do Lead Microsoft cloud projects: Exchange Online migrations, SharePoint transitions, Intune deployments, Entra ID rollouts, Teams Phone implementations. Administer and troubleshoot Microsoft 365 (Exchange, SharePoint, Teams, Intune, Entra ID). Deploy Azure solutions including AVD, Windows 365, virtual networks, and core compute resources. Implement and monitor Microsoft Defender XDR; guide remediation during security events.…
IT Consultant – MSP Projects (Field-Based | DC Metro Area)
What You’ll Do Travel to client sites to lead and support IT infrastructure projects Deploy and troubleshoot complex systems, including servers, cloud platforms, and networks Consult with clients to implement customized technology solutions Monitor and optimize systems performance and security Collaborate across departments to improve processes and align IT with business goals Stay ahead of…
IT Sales Executive – MSP
IT Sales Executive (MSP Experience Required)📍 Location: Columbia, MD (On-site/Hybrid)💰 Compensation: $60K base + double OTE + full benefits🕒 Type: Full-time What You’ll Be Doing: Prospect and close new business for managed IT and cloud services Manage the full sales cycle from lead gen to contract Build strong relationships with potential clients Work closely with…
Service Desk Manager – MSP (Hybrid/Remote)
What You’ll Do Lead a team of 8–10 Service Desk technicians Oversee daily support operations, including KPIs, ticket flow, and client satisfaction Develop and manage technician onboarding and training programs Work closely with a Service Coordinator to ensure scheduling efficiency and SLA alignment Partner with senior engineers and leadership on escalations, quality assurance, and service…
IT Helpdesk Support (ConnectWise)
IT Helpdesk Support (ConnectWise) Responsibilities: Respond to calls, tickets and emails to troubleshoot reported issues in a helpdesk environment using ConnectWise. Complete basic troubleshooting and provide IT support for Microsoft core business applications and operating systems Provide desktop support, manage accounts in active directory, printer support Provide network support and some administration. IT Helpdesk Support…
Senior System Engineer
Senior System Engineer Responsibilities: Design, deploy, and maintain infrastructure solutions for our clients Provide advanced troubleshooting and support for a variety of IT systems and applications Manage and monitor network performance and security Collaborate with other team members to deliver high-quality services to our clients Stay current on industry trends and emerging technologies to drive…
System Engineer L3 – Managed Services
System Engineer L3 – Managed Services Responsibilities: Lead Azure migration projects end-to-end for a variety of clients, including planning, analysis, design, implementation, and support. Troubleshoot network and server-related issues for internal and external clients. Follow technical best practices and provide subject matter expertise for project and support engagements. Act as a technical escalation point for…
vCIO – Managed Services
vCIO – Managed Services Job Responsibilities: Understand clients’ strategic goals and objectives and establish a long-term IT strategy and plan that aligns with their business focus. Video meetings with C-level executives and decision-makers to recommend technology improvements that align with organizational initiatives. Manage client accounts, beginning with the initial onboarding phase as well as monthly,…
Cisco Network Engineer – Managed Service Provider
Cisco Network Engineer – Managed Service Provider Responsibilities: Design and develop network solutions based on customer business requirements. Configure deploy Cisco Routers, Switches, and Wireless access points. Rack and Stack of new network equipment Manage and maintain firewalls – Palo Alto and Cisco Firepower Some Cisco VOIP systems knowledge preferred. Design, Implement, maintain site to…
System Administrator Tier 1.5
🔧 What You’ll Do Own and resolve Level 1.5 to early Level 2 support tickets (Windows, Microsoft 365, networking) Troubleshoot Active Directory, Outlook, Teams, and general user system issues Support client systems including servers, workstations, and printers Learn and assist with light project work in Azure, networking, and backups Occasionally visit local clients around Ramsey…
July 17, 2026
Technical Account Manager (MSP)
📍 Location: Houston, TX (Hybrid – local travel to client sites required)🕒 Schedule: Full-time | Monday to Friday💼 Type: Technical Consulting / Account Management | Client-Facing Role 🌟 What You’ll Do Serve as the primary point of contact and trusted advisor for a portfolio of professional service clients (law firms, engineering firms, financial services, etc.)…
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