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Technical Account Manager (TAM) – Hybrid Workplace
Technical Account Manager (TAM) – Hybrid Workplace Job Responsibilities: Understands our Client’s business needs and aligns with our technology solution and services Track customer issues and resolutions through ticketing system Ensure processes and procedures are followed Assist with the client onboarding process Conduct Monthly/ Quarterly/Annual business reviews Provide accurate, timely, and detailed documentation of all…
November 21, 2025
Senior System Engineer – Managed IT
Senior System Engineer – Managed IT Responsibilities: Design, deploy, and maintain infrastructure solutions for our clients Provide advanced troubleshooting and support for a variety of IT systems and applications Manage and monitor network performance and security Collaborate with other team members to deliver high-quality services to our clients Stay current on industry trends and emerging…
IT Support Engineer – Managed Service Provider
IT Support Engineer – Managed Service Provider Responsibilities: Provide technical support to clients via email, phone, and in-person (as needed) Perform system configurations, installations, and updates Troubleshoot hardware and software issues Manage and maintain M365 administration Monitor and manage firewalls Utilize ConnectWise and IT Glue to track and document client issues and resolutions Collaborate with…
Field Engineer T2 (Managed Services)
Field Engineer T2 (Managed Services) Job Responsibilities: Provide technical support to clients, including hardware and software troubleshooting Install and configure networking equipment, servers, and workstations Perform software updates and patches Monitor and maintain IT infrastructure for optimal performance Respond to client service requests in a timely and professional manner Document all work performed in our…
iManage Engineer (Managed Service Provider)
iManage Engineer (Managed Service Provider) Job Responsibilities: Lead iManage implementation projects from start to finish, including system implementations, document migrations, and iManage cloud-to-cloud migrations Conduct needs assessments and create customized implementation strategies Provide expert advice on document management and workflow optimization using iManage Configure and customize iManage solutions to meet client needs Collaborate with clients’…
Senior IT Project Manager (MSP Industry)
Senior IT Project Manager (MSP Industry) responsibilities: Manage the planning, execution, and delivery of technical projects related to business transformation initiatives Develop and maintain detailed project plans, including timelines, budgets, and resource allocation Collaborate with business stakeholders to ensure alignment of technical projects with business objectives Work with cross-functional teams to identify and mitigate project…
IT Sales Executive – Managed Services
IT Sales Executive – Managed Services Duties: Be an integral part of shaping the business development style of the company; assist in choosing the best tools and best practices and build out the managed services practice. Prospect for potential new SMB clients and turn sales pipeline into clients on SLAs. Leverage the existing sales pipeline…
November 20, 2025
IT Support Engineer (Tier 2.5) MSP
IT Support Engineer (Tier 2.5) MSP Responsibilities: Microsoft 365 administration & migration support Azure infrastructure (design, implementation, management) System Administration (Windows Servers) Security & compliance to safeguard infrastructure Backup & disaster recovery Network Infrastructure management (configure firewalls, provide support) IT Support Engineer (Tier 2.5) MSP Requirements: 3+ years of experience working for a Managed Service…
System Engineer (Escalation Team) – Managed Services
System Engineer (Escalation Team) – Managed Services Expectation: Diagnose and resolve a wide range of technical issues remotely or at client sites. Handle escalations/questions from the team, mentor junior techs, and lead training sessions. Liaise with vendors and other third parties to move issues toward completion. Coordinating and implementing client/server applications architecture. Detailed understanding of…
Senior System Engineer Level 3 – MSP
Senior System Engineer Level 3 – MSP Job Duties: Provide technical expertise to align VMware Best Practices with company’s existing IT policies, workflows, and procedures in design process Designing and implementing, migrating and supporting Windows, VMware/Hyper-V server networks Maintaining and improving the technology infrastructure of our company, working closely with our team of L2 engineers…
Senior System Engineer – Projects Team (MSP)
Senior System Engineer – Projects Team (MSP) Responsibilities: Take charge of project scoping, meeting with clients, and pitching innovative solutions that exceed expectations. Showcase your expertise by completing network assessments and providing valuable insights for optimization. Design, configure, and deploy firewalls, including rule creation, VPN setup, and firewall optimization. – Implement and maintain virtualization technologies…
IT Desktop Engineer – MSP Escalated IT Support
IT Desktop Engineer – MSP Escalated IT Support: IT support relating to technical issues involving Microsoft’s core business applications Support services for Microsoft related technologies: Windows 7, Windows 10, Windows Server, Exchange, O365, Active Directory, etc. Azure cloud experience. Minimum Azure AD administration, preferable Azure VM administration. Ability to configure and troubleshoot network equipment including…
IT Desktop Engineer – MSP Escalated IT Support
IT Desktop Engineer – MSP Escalated IT Support: IT support relating to technical issues involving Microsoft’s core business applications Support services for Microsoft related technologies: Windows 7, Windows 10, Windows Server, Exchange, O365, Active Directory, etc. Azure cloud experience. Minimum Azure AD administration, preferable Azure VM administration. Ability to configure and troubleshoot network equipment including…
MSP System Administrator Level 2.5
MSP System Administrator Level 2.5 Requirements: Experience with Windows 2012, 2016 & 2019 Server roles Onsite installing, troubleshooting, and managing Microsoft products (Windows 10, and MS Office application suite) as well as Macs Experience with Office 365, Azure AD, GPO, switches and firewalls Technical aptitude and hands-on experience with the following technologies: Windows Server, Exchange…
Hybrid WFH IT Field & Server Support Engineer
Hybrid WFH IT Field & Server Support Engineer responsibilities: Support of all things Microsoft, from Windows Server 2012+, Azure AD, O365, Active Directory, GPOs, etc IT support relating to technical issues involving Microsoft’s core business applications Work with the project management team on server builds and network deployments Troubleshoot PC connectivity desktop issues. Remote access…
IT Desktop Engineer – MSP Escalated IT Support
IT Desktop Engineer – MSP Escalated IT Support: IT support relating to technical issues involving Microsoft’s core business applications Support services for Microsoft related technologies: Windows 7, Windows 10, Windows Server, Exchange, O365, Active Directory, etc. Azure cloud experience -minimum Azure AD administration, preferable Azure VM administration. Ability to configure and troubleshoot network equipment including…
System Engineer – (Projects Team) MSP
System Engineer – (Projects Team) MSP Duties: Take a lead role as the technical expert for all infrastructure-related outages, failures, and problems Implementing network software and hardware upgrades (Cisco Meraki; SonicWall) Provide top-notch technical support in your areas of subject matter expertise (storage, virtualization, Windows OS). Identify and drive opportunities to automate repeatable networking tasks…
November 19, 2025
IT Technician Level 1.5 – Managed Service Provider
IT Technician Level 1.5 – Managed Service Provider Responsibilities: Responsible for supporting our clients and resolving technical issues that arise within their environments Working with L3 engineers to assist with cloud migrations Providing first-level technical support, analysis, and troubleshooting while ensuring a high level of customer satisfaction Working on Azure AD and GPs IT Technician…
November 16, 2025
IT Technician Level 1.5 – Managed Service Provider
IT Technician Level 1.5 – Managed Service Provider Responsibilities: Responsible for supporting our clients and resolving technical issues that arise within their environments Working with L3 engineers to assist with cloud migrations Providing first-level technical support, analysis, and troubleshooting while ensuring a high level of customer satisfaction Working on Azure AD and GPs IT Technician…
MSP System Administrator Level II – Hybrid
MSP System Administrator Level II – Hybrid Responsibilities: Provide technical support and guidance to our clients Manage and maintain Windows servers, handle escalated tickets, set up complex environments Assist with cloud migrations, security initiates, and automation MSP System Administrator Level II – Hybrid Requirements: Professional MSP (Managed Service Provider) Experience Experience with Windows Server deployment…
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