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System Engineer (MSP) – Hybrid Workplace
System Engineer (MSP) – Hybrid Workplace Responsibilities: Act as the primary technical expert for infrastructure outages, failures, and problems, ensuring minimal disruption to client operations. Lead both proactive and reactive Incident Response efforts to maintain high system availability and service continuity. Provide technical support across storage, virtualization (VMware, Hyper-V), and Windows Server environments. Implement advanced…
May 12, 2025
Virtual Chief Information Officer (vCIO)
Virtual Chief Information Officer (vCIO) Key Responsibilities: IT Strategy & Planning – Develop and present IT roadmaps tailored to client objectives. Technology & Security Assessments – Evaluate IT infrastructure, identify risks, and recommend improvements. Risk & Compliance Management – Ensure cybersecurity best practices and regulatory compliance in coordination with the vCISO. Vendor & Budget Management…
System Administrator Tier 1.5
🔧 What You’ll Do Own and resolve Level 1.5 to early Level 2 support tickets (Windows, Microsoft 365, networking) Troubleshoot Active Directory, Outlook, Teams, and general user system issues Support client systems including servers, workstations, and printers Learn and assist with light project work in Azure, networking, and backups Occasionally visit local clients around Ramsey…
May 11, 2025
Technical Account Manager (MSP)
📍 Location: Houston, TX (Hybrid – local travel to client sites required)🕒 Schedule: Full-time | Monday to Friday💼 Type: Technical Consulting / Account Management | Client-Facing Role 🌟 What You’ll Do Serve as the primary point of contact and trusted advisor for a portfolio of professional service clients (law firms, engineering firms, financial services, etc.)…
Senior System Engineer – Managed Services
Senior System Engineer – Managed Services Job Duties: Provide technical expertise to align VMware Best Practices with company’s existing IT policies, workflows, and procedures in design process Designing and implementing, migrating and supporting Windows, VMware/Hyper-V server networks Maintaining and improving the technology infrastructure of our company, working closely with our team of L2 engineers to…
System Engineer Tier 3 – Partial Remote
System Engineer Tier 3 – Partial Remote Responsibilities: Work with management team members, decision makers, and stakeholders to define business and technical requirements Solution design and implementation of new technologies for clients to meet the business requirements Implementation/Support of Microsoft Products (Windows Server, O365, Azure) Implement and Support VMware and Hyper-V Implementation/Support of Cloud products…
Senior Systems Engineer (MSP) – Hybrid
📍 Location: Austin, TX – hybrid (2-3 days onsite weekly) 💼 What You’ll Be Doing As a Senior Systems Engineer, you’ll serve as the go-to expert for designing, deploying, and managing IT infrastructure across a diverse client base (from startups to enterprise). This includes: Leading infrastructure design (cloud & on-prem), upgrades, and migrations (Azure, VMware,…
IT System Administrator Tier 3 (MSP)
IT System Administrator Tier 3 (MSP) Responsibilities: Manage servers, firewalls, routers, and switches. Manage virtualization technologies VMware & Hyper-V Maintain healthy working relationships with multiple customers, manage customer expectations, and regularly communicate project status to customer contacts. Assist with o365 migrations Build new network and server environments and perform physical to virtual conversions. System documentation…
Senior Cloud and Systems Engineer – MSP
Key Responsibilities Cloud & Systems Architecture (60%) Design high availability and disaster recovery strategies for hybrid and cloud-based solutions. Lead the development of reusable cloud design patterns. Serve as subject matter expert for virtualization, multi-tenancy, orchestration, and DevOps tools. Evaluate and design architectural options across Azure, AWS, GCP, and on-prem platforms. Collaborate on complex DevOps…
Service Delivery Manager – MSP | Santa Fe Springs, CA
What You’ll Do: Lead day-to-day service delivery across the help desk and field teams Monitor ticket flow and SLA compliance using Autotask (or similar PSA) Review and audit tickets for quality and resolution accuracy Analyze trends in overdue tickets and coordinate solutions with staff Oversee billing dispute resolution and time entry approvals Manage service contracts…
M365 Project Engineer (MSP | Hybrid – DMV)
What You’ll Do Lead Microsoft cloud projects: Exchange Online migrations, SharePoint transitions, Intune deployments, Entra ID rollouts, Teams Phone implementations. Administer and troubleshoot Microsoft 365 (Exchange, SharePoint, Teams, Intune, Entra ID). Deploy Azure solutions including AVD, Windows 365, virtual networks, and core compute resources. Implement and monitor Microsoft Defender XDR; guide remediation during security events.…
IT Consultant – MSP Projects (Field-Based | DC Metro Area)
What You’ll Do Travel to client sites to lead and support IT infrastructure projects Deploy and troubleshoot complex systems, including servers, cloud platforms, and networks Consult with clients to implement customized technology solutions Monitor and optimize systems performance and security Collaborate across departments to improve processes and align IT with business goals Stay ahead of…
Service Desk Manager – MSP (Hybrid/Remote)
What You’ll Do Lead a team of 8–10 Service Desk technicians Oversee daily support operations, including KPIs, ticket flow, and client satisfaction Develop and manage technician onboarding and training programs Work closely with a Service Coordinator to ensure scheduling efficiency and SLA alignment Partner with senior engineers and leadership on escalations, quality assurance, and service…
System Engineer L3 – Managed Services
System Engineer L3 – Managed Services Responsibilities: Lead Azure migration projects end-to-end for a variety of clients, including planning, analysis, design, implementation, and support. Troubleshoot network and server-related issues for internal and external clients. Follow technical best practices and provide subject matter expertise for project and support engagements. Act as a technical escalation point for…
Systems Engineer (MSP – Dedicated Client)
What You’ll Do Administer Windows and Linux servers, Active Directory, and Microsoft 365. Support virtualization platforms (VMware, Hyper-V) and hybrid cloud environments (Azure). Design and implement IT infrastructure upgrades and process improvements. Configure and maintain secure networks (firewalls, VPNs, VLANs). Participate in automation initiatives and improve system documentation. Provide Tier 2/3 support, working closely with…
IT Sales Executive – MSP
IT Sales Executive (MSP Experience Required)📍 Location: Columbia, MD (On-site/Hybrid)💰 Compensation: $60K base + double OTE + full benefits🕒 Type: Full-time What You’ll Be Doing: Prospect and close new business for managed IT and cloud services Manage the full sales cycle from lead gen to contract Build strong relationships with potential clients Work closely with…
vCIO – Managed Services
vCIO – Managed Services Job Responsibilities: Understand clients’ strategic goals and objectives and establish a long-term IT strategy and plan that aligns with their business focus. Video meetings with C-level executives and decision-makers to recommend technology improvements that align with organizational initiatives. Manage client accounts, beginning with the initial onboarding phase as well as monthly,…
IT Helpdesk Support (ConnectWise)
IT Helpdesk Support (ConnectWise) Responsibilities: Respond to calls, tickets and emails to troubleshoot reported issues in a helpdesk environment using ConnectWise. Complete basic troubleshooting and provide IT support for Microsoft core business applications and operating systems Provide desktop support, manage accounts in active directory, printer support Provide network support and some administration. IT Helpdesk Support…
Senior System Engineer
Senior System Engineer Responsibilities: Design, deploy, and maintain infrastructure solutions for our clients Provide advanced troubleshooting and support for a variety of IT systems and applications Manage and monitor network performance and security Collaborate with other team members to deliver high-quality services to our clients Stay current on industry trends and emerging technologies to drive…
Hybrid System Administrator (Mid-level Escalations) – MSP
Hybrid System Administrator (Mid-level Escalations) – MSP Duties: Knowledge of (AD, O365, Azure) and Network support (Switches, routers, firewalls) Configure and install various computer and Windows servers Knowledgeable in Hyper-V / VMWare Knowledgeable in-network and firewalls (Cisco, SonicWall, Meraki, Fortinet, etc.) Understand and support 24/7 infrastructure and business-critical applications User account maintenance SharePoint and Teams…
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