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System Administrator (ConnectWise)
System Administrator (ConnectWise) Responsibilities: Manage, maintain, and monitor client IT environments using ConnectWise Perform daily system checks and ensure all systems are up-to-date, secure, and running optimally Troubleshoot hardware or software issues quickly and efficiently Document all work performed, including issues, resolutions, and time tracking Create and maintain users, groups, and access permissions Monitor system…
August 11, 2025
MSP Help Desk Coordinator/ Dispatcher
MSP Help Desk Coordinator/ Dispatcher Responsibilities: A point of contact to the customer for all types of service requests. Pre-process service requests as they arrive through a phone call, email, manual entry, or direct customer input. Schedule internal and field technical resources via the ticketing system. Monitor resource schedules to ensure prompt time entry on service…
Senior System Engineer
Senior System Engineer Experience: Strong experience with Cloud technologies (Azure)/virtualization technologies (VMware) Experience configuring and troubleshooting firewalls (SonicWall) Expertise working with storage, virtualization, Windows OS Ability to handle -Data backup and recovery solutions (Acronis, Datto, etc…) Advance experience working with M365 setup, migrations, and troubleshooting Advanced Scripting knowledge including PowerShell & Python is needed Ability…
August 8, 2025
MSP System Administrator (Tier II)
MSP System Administrator (Tier II) Duties and Responsibilities: Be responsible for documenting and maintaining technical aspects of the clients’ environment: network, systems, and security. Create new and update existing standards, as technology is constantly evolving. Audit environments based on best IT standards and perform alignment tasks to enhance client relationships. Identify technology risks and recommend…
Sr. MSP IT System Engineer (Microsoft)
Sr. MSP IT System Engineer (Microsoft) Requirements: 3+ Years Working for a Managed Service Provider REQUIRED 3+ years working in a Project-oriented role completing migrations Experience providing customer service on-site and remote to our valued partners. Design, Implement, and Support LAN/WAN technologies (i. e. installation of routers, switches, firewalls, wireless, etc..) Design, Implement, and Support…
Junior System Administrator (MSP)
Junior System Administrator (MSP) Requirements: Managed Service Provider Experience REQUIRED Experience with Microsoft Servers – AD, DNS, etc. Experience with Microsoft Cloud Offerings – Azure, M365, VDI, etc. Experience supporting Windows Desktop systems and Microsoft Office applications Experience supporting Mobile handheld devices (Android, iOS, etc.) Experience and understanding with servers, storage, and networking. Experience working…
August 7, 2025
IT Help Desk Technician (MSP)
IT Help Desk Technician (MSP) Duties and Responsibilities: Experience with virtualization/cloud computing technologies with VMware Experience in working with firewalls/routers/switches (Cisco, SonicWall, Meraki, Fortinet, etc.) Providing advanced Windows sever Support on Active Directory Group Policy, and DNS experience Experience working with ConnectWise, Kaseya, Datto RMM Work with the team to provide server administration Support projects…
Hybrid System Engineer (MSP)
Hybrid System Engineer (MSP) Responsibilities: Responding to technical escalations: You would be responsible for addressing and resolving complex technical issues reported by clients, and ensuring that SLAs are met Troubleshooting: You would use your expertise to diagnose and troubleshoot issues in complex IT environments, such as hybrid cloud environments and on-premises infrastructure Providing technical guidance:…
August 2, 2025
System Administrator (ConnectWise)
System Administrator (ConnectWise) Responsibilities: Manage, maintain, and monitor client IT environments using ConnectWise Perform daily system checks and ensure all systems are up-to-date, secure, and running optimally Troubleshoot hardware or software issues quickly and efficiently Document all work performed, including issues, resolutions, and time tracking Create and maintain users, groups, and access permissions Monitor system…
System Administrator (ConnectWise)
System Administrator (ConnectWise) Responsibilities: Manage, maintain, and monitor client IT environments using ConnectWise Perform daily system checks and ensure all systems are up-to-date, secure, and running optimally Troubleshoot hardware or software issues quickly and efficiently Document all work performed, including issues, resolutions, and time tracking Create and maintain users, groups, and access permissions Monitor system…
MSP Service Delivery Manager – Hybrid
MSP Service Delivery Manager – Hybrid Responsibilities: Help lead and prioritize the support team’s workload Act as resource to the rest of the team for rapid decisions and direction. Help to coordinate escalations. Help identify areas where Standard Operating Procedures (SOPs) don’t exist or need further work, and help improve those processes Regularly monitor team…
IT Technician Level 2 (Hybrid) – Managed Service Provider
IT Technician Level 2 (Hybrid) – Managed Service Provider Responsibilities: Responsible for supporting our clients and resolving technical issues that arise within their environments Working with L3 engineers to assist with cloud migrations Managing and maintaining complex IT systems, including servers, networks, and security protocols Installing and configuring software and hardware, managing and monitoring system…
Helpdesk Support Level 1.5 – Managed Service Provider
Helpdesk Support Level 1.5 – Managed Service Provider Responsibilities: Working with L3 engineers to assist with cloud migrations Providing first-line support and escalating support requests as appropriate Configuring, troubleshooting, and repairing network devices, servers, and computers Working with other members of the support team to ensure that service level agreements are met Assisting with projects…
IT Escalation Support Specialist – MSP
IT Escalation Support Specialist – MSP Duties: Provide excellent service and support to end-users remotely and onsite at customer locations. Act as an escalation point for lower-level technicians Work on backend Systems Administration Assist in projects on an as-needed basis to modernize customer infrastructures Perform work on servers as required to resolve user-facing tickets Extensive…
August 1, 2025
MSP System Administrator – Tier 2
MSP System Administrator – Tier 2 Technical Proficiencies: MSP experience required for consideration Knowledge/ Experience with Office 365 Knowledge/ Experience with Active Directory Knowledge/ Experience with DNS Knowledge/ Experience with DHCP ConnectWise Experience preferable (Not required) Configure and install various computer and Windows servers Integrate new server hardware and applications under the supervision of a…
MSP – Help Desk Engineer
MSP – Help Desk Engineer Requirements: Experience with O365 and ConnectWise Direct experience with Windows 8, 10, and server 2012, 2016, 2019. Hands on experience with Active Directory, Group Policy, Exchange, VMware, and Hyper-V Experience with routers, switches, and troubleshooting connectivity Domain functionality experience with Active Directory functionalities, Group Policy, DNS, and DHCP IT Managed…
MSP System Administrator
MSP System Administrator Desired Requirements: Experience working for a Managed Service Provider REQUIRED Server Hardware – Raid, iDrac/iLO/OOBM Administration and troubleshooting of Hyper-, VMware, or Citrix Windows Server Roles – AD/DNS/DHCP/IIS/GPO deployment Office 365, Intune, and Microsoft Azure (App Setup, Conditional Access Policies, Security) Implementation and Administration Backup Implementation and Management – Veeam or Equivalent…
Hybrid Mac Support Specialist (MSP Division)
Hybrid Mac Support Specialist (MSP Division) Responsibilities: Provide technical support for Mac and Windows-based systems Configure and maintain Mac and Windows-based servers, computers, and networks Perform troubleshooting and problem-solving on issues related to hardware, software, and network systems Assist with software and hardware installations and upgrades Provide end-user support for both Mac and Windows-based applications…
July 20, 2025
Systems Administrator (MAC and Windows)
Systems Administrator (MAC and Windows) Responsibilities: System Management, Maintenance, and Updates Spyware and Anti-Virus Monitoring and Management Security Patch Management Automated Software Updates & Installations System Backup Monitoring and Management New User Account Onboarding and Offboarding Provisioning and Deployment of IT Assets •Technical issue diagnostics and remote client support via phone, video chat, screen share,…
July 19, 2025
Senior Service Desk Analyst (MSP)
Senior Service Desk Analyst (MSP) Responsibilities: Act as the primary contact for user support via telephone, email, and in-person interactions Provide remote and collaborative support to clients for issue resolution. Evaluate, prioritize, and troubleshoot requests related to networks, devices, software, and peripherals Ensure precise ticket tracking and comprehensive system documentation. Independently resolve service tickets, showcasing…
July 17, 2025
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