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MSP Service Desk Engineer Level 2
MSP Service Desk Engineer Level 2 Technical Skills: Excellent desktop support skills Experience with AD/M365 administration Understanding of networking technologies Experience with network configuration of firewalls, switches, VLANs Experience troubleshooting network issues Experience troubleshooting server issues Experience with VMware or Hyper-V Experience with Azure AD (InTune is a plus) MSP Service Desk Engineer Level 2…
December 19, 2025
Help Desk Technician L1.5 (MSP)
Help Desk Technician L1.5 (MSP) Requirements and Responsibilities: Manage the deployment, monitoring, maintenance, development, upgrade, and support of all IT systems, including servers, PCs, operating systems, telephones, software applications, and peripherals Manage the creation of and maintenance of an accurate asset inventory of hardware and software for our clients Provide expertise and support during systems…
IT System Engineer – L3 (MSP)
IT System Engineer – L3 (MSP) Technology Requirements: Windows Server Operating Systems & Roles Windows and Mac desktop operating systems Networking: TCP/IP, MAC, VLAN, VPN, DHCP, FIREWALL, NAT, IPS, IDS, RADIUS, QoS Understanding of best practice data administration and management processes. Understanding of best practice backup continuity & disaster recovery management Security tools: Antivirus, Email…
System Administrator (ConnectWise/MSP)
System Administrator (ConnectWise/MSP) Responsibilities: Actively work on tickets in your work queue providing daily, detailed ticket notes, timely communication, and resolution or escalation. Provide excellent customer service. Install new or rebuild existing servers and network gear. Configure hardware, software peripherals, services, settings, directories, storage, etc. Research and recommend innovative and, where possible, automated approaches for…
IT Solutions Architect & Senior Engineer – MSP
IT Solutions Architect & Senior Engineer – MSP Responsibilities: Collaborate with the sales team to understand client needs and develop tailored solutions that leverage Microsoft Azure and other cutting-edge technologies. Conduct analysis of client infrastructure, applications, and business processes to architect effective and scalable solutions. Design system architectures, create solution blueprints, and produce detailed technical documentation.…
December 18, 2025
Hybrid WFH IT Field & Server Support Engineer
Hybrid WFH IT Field & Server Support Engineer responsibilities: Support of all things Microsoft, from Windows Server 2012+, Azure AD, O365, Active Directory, GPOs, etc IT support relating to technical issues involving Microsoft’s core business applications Work with the project management team on server builds and network deployments Troubleshoot PC connectivity desktop issues. Remote access…
Hybrid Solutions Architect (Azure)
Hybrid Solutions Architect (Azure) Responsibilities: Responsible for the design and delivery of complex projects focusing on Microsoft technology stack across all industry verticals to meet our client’s technology and business needs. Consults with our sales team, project management team and clients to deploy highly technical solutions to help our clients achieve their business objectives. SME…
December 16, 2025
Tier 1 System Administrator / Field Server Engineer – MSP
Tier 1 System Administrator / Field Server Engineer – MSP Technical Requirements: Strong Windows Server skills – 2016-2019 Active Directory, mostly managing, but will be doing migrations, upgrades, and perhaps building from the ground up on occasion GPO creation and modification Azure AD & O365 Administration And overall support with MS-related applications, if you are…
IT Field Technician & IT Support Specialist Tier II (MSP)
IT Field Technician & IT Support Specialist Tier II (MSP) Technologies/ Requirements: Windows Servers VMware, Hyper-V ConnectWise a major plus Ability to conceptualize the design and deployments of new offices and new clients (Windows/VMware/Cloud) Experience with Network Administration Experience with Active Directory, Group Policy, O365, Exchange and Azure AD Ability to articulate your work to…
December 14, 2025
System Administrator (Windows/Azure) – partial remote
System Administrator (Windows/Azure) – partial remote Requirements: 2+ years of Managed Service Provider Experience REQUIRED Support VMware and Windows Server 2012/2016 remotely in a team environment. Troubleshooting VMware and Windows and implementing solutions on an individual basis and as part of a team. Experience working with ConnectWise or other PSA/RMM tools. Recommendation, testing, set up,…
Technical Support Engineer (Tier II)
Technical Support Engineer (Tier II) Responsibilities include: Administrating Microsoft Servers Serving as a technical expert analyzing client infrastructure and providing recommendations on improvements. Systems monitoring, analysis and capacity planning. Virtualization technology support (VMware, Citrix, Hyper-V) Technical Support Engineer (Tier II) Required Experience: 3+ years experience with Windows Servers, Azure, O365 3+ years experience administering Active Directory…
December 13, 2025
Tier 2.5 Systems Engineer – IT Service Management
Key Responsibilities: Design, support, and maintain client network and computing infrastructure. Administer servers and virtual server clusters. Configure and manage network hardware, systems, services, and devices. Implement performance-enhancing changes to network architectures. Monitor and maintain network security systems and technologies. Administer software and network security protocols. Manage user accounts, permissions, email systems, and threat management.…
IT Helpdesk Technician “ticket crusher” – MSP
IT Helpdesk Technician “ticket crusher” – MSP Responsibilities: Provide technical support at the network level: WAN and LAN connectivity, routers, firewalls, and security Complete remote access solution implementation and support: VPN and Terminal Services Monitor the manage system alerts & resolve incoming tickets at a tier 1 level Provide IT Support relating to technical issues involving…
Junior Systems Administrator – ConnectWise
Junior Systems Administrator – ConnectWise Job Responsibilities: Provide IT support for technical issues related to Microsoft’s core business applications and operating systems. Support disaster recovery solutions. Offer basic technical support for network connectivity at both WAN and LAN levels, including routers, firewalls, and security systems. Implement and support basic remote access solutions like VPN and…
Senior Network Engineer (MSP)
Senior Network Engineer (MSP) Job Responsibilities: Design and deploy functional networks (LAN, WLAN, WAN) Configure and install software, servers, routers and other network devices Monitor network performance and integrity Resolve issues tiers of support have escalated by troubleshooting cloud and local infrastructure Automate tasks and monitor their effectiveness Mentor team members on technical issues Create,…
System Engineer – Managed Services/ Hybrid
System Engineer – Managed Services/ Hybrid Job Duties: Provide technical expertise to align VMware Best Practices with company’s existing IT policies, workflows, and procedures in design process Designing and implementing, migrating and supporting Windows, VMware/Hyper-V server networks Maintaining and improving the technology infrastructure of our company, working closely with our team of L2 engineers to…
December 12, 2025
Level 2.5 Support Engineer (MSP Division)
Level 2.5 Support Engineer (MSP Division) Job Responsibilities: Provide Tier 2/2.5 support to clients through our managed service offering through phone, email, and remote desktop support channels Work on assigned project tasks and complete project tasks within specific timeframes Troubleshoot and maintain server infrastructure and network components in a virtualized environment utilizing VMWare/Hyper V and…
Level 2.5 Support Engineer (MSP Division)
Level 2.5 Support Engineer (MSP Division) Job Responsibilities: Provide Tier 2/2.5 support to clients through our managed service offering through phone, email, and remote desktop support channels Work on assigned project tasks and complete project tasks within specific timeframes Troubleshoot and maintain server infrastructure and network components in a virtualized environment utilizing VMWare/Hyper V and…
Level 2.5 Support Engineer (MSP Division)
Level 2.5 Support Engineer (MSP Division) Job Responsibilities: Provide Tier 2/2.5 support to clients through our managed service offering through phone, email, and remote desktop support channels Work on assigned project tasks and complete project tasks within specific timeframes Troubleshoot and maintain server infrastructure and network components in a virtualized environment utilizing VMWare/Hyper V and…
Information Technology Desktop Support Engineer – MSP
Information Technology Desktop Support Engineer – MSP Responsibilities: Provide onsite support and troubleshooting of client networks. Maintenance of client networks. Timely diagnoses of, response to and resolution of client support cases, both onsite and remote. Documentation of all work done for clients. This includes working in a ticketing system and also to develop documentation for…
December 10, 2025
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