Page 19 of 145
IT System Administrator Tier 2 (MSP)
System Administrator Responsibilities and Requirements: At least 1 year of MSP experience required Providing escalated support. Engaging in administration and light project work with a strong focus on M365, MS Azure, Windows Server, SharePoint, and OneDrive. Hands-on work with desktops, networking, and Windows Servers. Server and workstation support including installing and updating software and troubleshooting…
June 6, 2025
Client Relationship Manager – Managed Services
Client Relationship Manager – Managed Services Requirements: Identify new sales and project opportunities, bring to the prospect the internal technical solutions team, and propose technical solutions to client. Prepare and deliver annual IT budgets for clients, as well as monthly, quarterly, and annual reports. Prepare, process, and track ongoing client Change Orders, Work Orders, and…
Senior System Administrator – IT Strategy (MSP)
What You’ll Do: Design and present strategic IT roadmaps that align with each client’s business goals Lead technology projects—migrations, network upgrades, virtualization—from planning through deployment Serve as the primary point of contact for strategic IT decisions across multiple clients Administer and support Microsoft 365, Azure (VMs, Entra ID), and Intune environments Provide high-level support for…
System Administrator (Managed Services/ConnectWise)
Daily Responsibilities: Provide Tier 2 support to business clients Administer and support Windows Server, Active Directory, Microsoft 365, and Azure environments Configure and support virtualization platforms like VMware and Hyper-V Assist with firewall, switch, and Meraki deployments Work on client projects such as network build-outs, server migrations, and cloud implementations Manage DNS, DHCP, Remote Desktop…
IT Support Specialist Level 2 (MSP)
Responsibilities: Provide remote and onsite support for end users, desktops, laptops, networks, and cloud services Set up and configure Windows desktops, servers, firewalls, and networking hardware Support onboarding/offboarding, manage Microsoft 365 accounts, and handle email migrations Resolve escalated helpdesk tickets and partner with senior engineers on complex issues Maintain documentation, asset tracking, and inventory across…
IT System Administrator (Managed Services Provider)
What You’ll Do: Maintain and support client IT infrastructure (servers, networks, firewalls, and cloud platforms) Troubleshoot desktop, server, and network issues across Windows environments Manage and support Microsoft 365 and Azure for multiple clients Deploy/configure Windows Servers, switches, routers, and VPNs Use remote monitoring tools (RMM) to proactively manage systems Participate in infrastructure upgrades and…
IT Help Desk Technician (Level 1/1.5) – MSP
Responsibilities: Provide remote helpdesk support for desktops, laptops, mobile devices, and printers Troubleshoot Microsoft 365 apps (Outlook, Teams, SharePoint, OneDrive) Manage users and permissions in Microsoft 365 Admin Center and Active Directory Support basic networking tasks: connectivity issues, DNS, DHCP, and IP conflicts Assist with Windows Server environments and Azure Entra ID (formerly Azure AD)…
System Administrator (MSP | Tier 2.5 Projects & Escalations)
Role Responsibilities: Troubleshoot and resolve advanced server, cloud, and network issues Participate in and occasionally lead client-facing projects and technical implementations Deliver high-level support to VIPs and executive users Collaborate with Tier 1 and Tier 2 engineers; provide technical mentorship Recommend infrastructure and process improvements based on best practices Qualifications: 2+ years in a Managed…
June 5, 2025
MSP System Administrator (Tier 2.5 – Projects & Support)
Key Responsibilities: Resolve advanced support tickets involving infrastructure, cloud, and networking Assist with project execution: server builds, M365 migrations, firewall deployments Support VIP users and executive teams directly Collaborate with Tier 1 and 2 staff and provide technical guidance Contribute to process improvements and technical documentation What We’re Looking For: 2+ years of MSP experience…
System Administrator (MSP Experience Required)
Key Responsibilities: Provide both remote and on-site IT support for a variety of SMB clients Troubleshoot and maintain Windows Server environments (2012–2022) Perform Microsoft 365 and Azure migrations on a team Configure, monitor, and troubleshoot SonicWall firewalls, switches, routers, and VPNs Support Active Directory, DHCP, DNS, and other domain services Deploy and manage hybrid and…
System Engineer (MSP | Hybrid)
Key Responsibilities: Provide Tier 2–3 support across systems, cloud, and network infrastructure Administer Microsoft 365 and hybrid Azure AD/Active Directory environments Support Azure Virtual Desktop, Windows/macOS workstations, and mobile devices Troubleshoot firewalls, switches, and VoIP platforms (e.g., SonicWall, RingCentral) Participate in server migrations, workstation rollouts, and network upgrades Maintain backups, run restores, and document resolutions…
June 4, 2025
Service Desk Technician Level 2 (MSP)
Day to Day Responsibilities: Resolve escalated Tier 2 tickets across diverse client environments Install, configure, and support Microsoft 365, Exchange, and Office applications Manage Active Directory, DNS, DHCP, file permissions, and Group Policies Handle workstation imaging, hardware setups, and peripheral troubleshooting Deploy and troubleshoot firewalls (SonicWall, Meraki), switches, and VPNs Support remote access tools, Terminal…
Senior System Administrator (Managed Services Provider)
Day to day: Serve as the primary onsite engineer for a major client—owning the relationship and technical delivery Design, deploy, and manage Azure infrastructure (VMs, identity, networking, storage) Administer the full Microsoft 365 suite (Exchange, SharePoint, Teams, licensing) Use Intune to manage endpoints, security policies, and device compliance Tackle escalated support tickets across servers, networks,…
System Administrator Level 2.5 (MSP)
Day to Day: Provide Tier 2–3 support to a variety of SMB clients across diverse industries Lead and assist with M365 migrations, Azure deployments, and network infrastructure upgrades Troubleshoot issues across Windows Server, M365, Azure, VMware, networking, and Cisco systems Support Active Directory, Entra ID, DNS, DHCP, LAN/WAN, and other core services Collaborate with project…
MSP Sales Executive
What You’ll Do: Develop and execute sales strategies to drive new business within small and mid-sized companies Prospect, schedule, and attend virtual and in-person sales meetings Understand client pain points and business needs to present tailored solutions Collaborate closely with company leadership on closing deals and transitioning clients to the onboarding team Contribute feedback to…
System Administrator – Managed Services (MSP)
What You’ll Do: Deliver both remote and onsite IT support for multiple SMB clients Manage Microsoft 365 and Azure environments (Exchange Online, AAD, Intune, VMs, networking) Maintain and troubleshoot Windows Server (2012–2022), Active Directory, DNS, DHCP Deploy and support firewall and VPN solutions (SonicWall, Meraki, or similar) Lead or assist with cloud migrations, infrastructure upgrades,…
Senior System Administrator (MSP – Hybrid)
Responsibilities: Manage and maintain client environments: servers, cloud platforms, networks, and endpoints Lead infrastructure projects (e.g., Microsoft 365 migrations, firewall deployments) Collaborate on large-scale implementations and escalated troubleshooting Support Windows Server environments, Active Directory, Group Policy, DNS/DHCP Configure and manage SonicWall, Meraki, VPNs, and switching hardware Participate in client meetings to provide technical input and…
Senior System Engineer – Managed Services
Senior System Engineer – Managed Services Responsibilities: Provide IT support for Microsoft’s core business applications and virtual environments on Azure and VMware. Support services for Microsoft-related technologies, including Windows Server, M365, and SharePoint, as well as virtualization technologies on VMware and Azure. Implement and support remote access solutions like VPN and Microsoft Intune. Maintain remote…
May 30, 2025
Service Desk Manager – MSP (Hybrid/Remote)
What You’ll Do Lead a team of 8–10 Service Desk technicians Oversee daily support operations, including KPIs, ticket flow, and client satisfaction Develop and manage technician onboarding and training programs Work closely with a Service Coordinator to ensure scheduling efficiency and SLA alignment Partner with senior engineers and leadership on escalations, quality assurance, and service…
May 27, 2025
IT Helpdesk Support Technician – MSP
IT Helpdesk Support Technician – MSP Responsibilities: Provide remote support using ConnectWise Assist senior engineers with some project based work Support technologies including but limited to O365, Exchange, Active Directory, Group Policy, Windows Servers Troubleshoot end user issues, provide desktop support Server administration and basic network troubleshooting IT Helpdesk Support Technician – MSP Requirements: 1+ year…
May 26, 2025
Page 19 of 145
