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IT Support Specialist Tier II (Client Facing) – MSP
IT Support Specialist Tier II (Client Facing) – MSP Technologies/ Requirements: Windows Servers VMware, Hyper-V ConnectWise a major plus Experience with Network Administration Experience with Active Directory, Group Policy, O365, Exchange and Azure AD Ability to articulate your work to the client in non-technical terms 2+ years working for a Managed Service Provider REQUIRED** IT Support…
January 27, 2026
Senior System Engineer “Jack of All Trades” – MSP
Senior System Engineer “Jack of All Trades” Responsibilities : Lead all cloud infrastructure evaluation, design, architecture and implementation projects and tasks both internally and for clients. Act as the last escalation point for the Engineering team for all technical issues. Design, develop, and/or integrate proven solutions to complex application problems for vast portfolio of commercial…
vCIO (Managed Service Provider)
vCIO (Managed Service Provider) Job Responsibilities and Essential Functions: Managing relationships with principals, owners, and key stakeholders in client organizations Understanding technology business drivers in client organizations Strategic Technology Roadmap / Budget Planning and Educating clients on technology trends and opportunities Technical business consulting Working with clients and internal teams on support escalations, project scoping and…
Senior Escalations Engineer (Partial WFH)
Senior Escalations Engineer (Partial WFH) Responsibilities: Provide 70% support and 30% project assistance, handling escalations and resolving technical issues with a 50/50 split between support and escalations. Address escalations like BCDR incidents, critical errors, and virtual environment issues while maintaining systems through regular Server Administration tasks (OS, AD, GPO). Lead system upgrades with thorough research…
January 25, 2026
IT Support Engineer L1 (Cloud Technologies)
IT Support Engineer L1 (Cloud Technologies) Responsibilities: Courteous, knows when to escalate, closing high volume of tickets Troubleshoot and resolve IT issues, including hardware and software problems Provide guidance and support to clients on the use of various software and hardware applications Escalate complex issues to senior technical staff as required Assist with the maintenance…
January 23, 2026
Hybrid Jr. Partner Success Advisor/ Technical Account Manager
Hybrid Jr. Partner Success Advisor/ Technical Account Manager Job Responsibilities: Support and Assist the vCTO and TAMs • Execute on tasks delegated by the TAMs and vCTO as needed. • Attend on-boarding, project, and business review meetings. • Email and phone calls on behalf of TAMs and vCTO as directed. SBR and QBR Process /…
January 18, 2026
Hybrid Technical Engineer II
Hybrid Technical Engineer II Experience and Other required experience: Must be located within Tri-county (Broward, Miami Dade and West Palm), Florida area At least 2 to 3 years of Professional IT Service Desk and/or on-site support experience with a minimum of Level 2 proficiency Managed Service Provider (MSP) experience Proficiency with all Windows Operating systems…
January 17, 2026
IT Helpdesk Support Tier III (MSP)
IT Helpdesk Support Tier III (MSP) Responsibilities: Act as the primary escalation point from tier 1 and tier 2 support technicians Support of Microsoft server and desktop operating systems, and hardware Virtualization design, implementation, and support (VMware, Hyper-V, Xen) Completion of Office 365/Azure administration and migrations Device firmware and OS patching/upgrades as required Setup, configuration, administration,…
January 15, 2026
IT Support Specialist Tier 1.5 (MSP)
Responsibilities: Technical Support: Provide support for issues escalated from Level 1, ensuring timely and effective resolution. Troubleshoot and resolve complex software, hardware, and network issues, including operating systems, business applications, printing systems, and email. Analyze complex technical problems and offer long-term solutions when applicable. Coordinate with vendors and third-party support as needed to resolve client…
Senior Escalations Engineer (Partial WFH)
Senior Escalations Engineer (Partial WFH) Responsibilities: Provide Tier 2 technical support to local and remote clients, resolving service tickets and troubleshooting issues. Perform hardware and software installations and updates. Thoroughly document all client issues and maintain an audit trail of work performed. Adhere to the company’s best practice standards in all work carried out. Maintain…
January 14, 2026
IT Support Specialist
IT Support Specialist Minimum Experience and Other required experience: Must have experience working for MSP (Managed Service Provider) Knowledge and understanding of the following technologies: Microsoft 365, Active Directory, Basic Hardware Troubleshooting Experience with at least one of the following RMM tools: ConnectWise (Preferred), Autotask, or Kaseya Great communication skills and eagerness to work with…
January 12, 2026
Hybrid IT Helpdesk Support (ConnectWise)
Hybrid IT Helpdesk Support (ConnectWise) Responsibilities: Recommending new technologies and solutions to proactively support the clients’ environment Testing and evaluating network systems to eliminate problems and make improvements Recommending and building systems and efficiencies for end-user and overall client site support both remotely and on-site Providing Escalation support for both Help Desk Technicians and Jr…
January 11, 2026
Senior System Administrator
Senior System Administrator Duties and Responsibilities: Support end-users remotely and on-site environment resolving hardware/software issues. Troubleshoot network devices and business-specific or line of business applications. Support for escalated tickets and respond to urgent customer requests. Configure servers and other key components in Azure. Azure administration and support. MS Office 365 administration with domain synchronization. Configuring…
January 9, 2026
Service Desk Escalation Engineer (MSP)
Role Overview: As a Service Desk Escalation Engineer, you will be the key escalation point for our tier 1 and tier 2 support technicians. You will work with a range of technologies, including Microsoft server and desktop operating systems, virtualization platforms, and network security solutions. Key Responsibilities: Serve as the primary escalation contact for complex…
January 4, 2026
Cloud/Systems Engineer – MSP Experience Required
Responsibilities: Leverage 5+ years of IT/MSP experience to communicate effectively with clients. Troubleshoot server and cloud applications, with expertise in Microsoft 365, Azure AD, and Windows Server. Lead on-premises to cloud migrations and manage networking tasks (VLAN, TCP/IP, routing, firewalls). Prepare and configure laptops/desktops, ensuring seamless integration with network environments. Administer client accounts in Office…
IT Field Engineer -MSP
IT Field Engineer -MSP Requirements: 2+ years Managed Service Provider experience required. 2+ years Managed Service Provider Experience Required*** 2+ years experience with ConnectWise Experience configuring and administering Microsoft Office 365 Intermediate experience with Intune, Azure Virtual Desktop Hands-on experience with Windows Server and Hyper-V or VMware Proficient in networking technologies like Ethernet, TCP/IP, and…
IT Helpdesk Support Tier III (MSP)
IT Helpdesk Support Tier III (MSP) Responsibilities: Act as the primary escalation point from tier 1 and tier 2 support technicians Support of Microsoft server and desktop operating systems, and hardware Virtualization design, implementation, and support (VMware, Hyper-V, Xen) Completion of Microsoft 365/Azure administration and migrations Device firmware and OS patching/upgrades as required Setup, configuration, administration,…
IT Support & Project Engineer (Tier 2.5) MSP
IT Support & Project Engineer (Tier 2.5) MSP Responsibilities: Microsoft 365 administration & migration support Azure infrastructure (implementation, management) System Administration (Windows Servers) Security & compliance to safeguard infrastructure Backup & disaster recovery Network Infrastructure management (Fortinet, Cisco, Sophos, SonicWall, Aruba) IT Support & Project Engineer (Tier 2.5) MSP Requirements: 3+ years of Microsoft cloud…
IT Business Development Representative (MSP)
IT Business Development Representative (MSP) Responsibilities: Sign new Monthly Recurring Revenue (MRR) clients by executing company sales strategies Prospect, network, develop and create relationships with key decision makers and turn those relationships into new MRR clients Identify, research, and prioritize target accounts Prepare and present proposals Negotiate and close new business Utilize consultative selling techniques that…
January 3, 2026
Hybrid Windows Systems Support Engineer (MSP)
Hybrid Windows Systems Support Engineer (MSP) Requirements: Exposure to cloud-based environments VMware troubleshooting/support Azure Active Directory, Group Policies MSP (Managed Service Provider) Experience Hybrid Windows Systems Support Engineer (MSP) Daily Responsibilities: 60% Administration/ Engineering 30% Escalated Support 10% Mentorship Hybrid Windows Systems Support Engineer (MSP) Benefits: Salary: $65,000 – $80,000 3 Weeks PTO 2 days onsite/…
January 1, 2026
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