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IT System & Project Engineer (MSP)
IT System & Project Engineer (MSP) Position Responsibilities: Take a lead role as the technical expert for all infrastructure-related outages, failures, and problems. Remain cognizant of customer service-level agreements, and strive to meet or exceed them on a regular basis. Coach Tier 2 and Tier 1 engineers on technical decision making and ticket curation. Advocate…
August 11, 2023
IT System Engineer (Managed Services)
IT System Engineer (Managed Services) Responsibilities: Server deployment and decommissioning Client line of business software deployments/ upgrades/ migrations Microsoft Exchange, Online and On-Premise Azure cloud migrations MFA and M365 security enhancements ROAM (Microsoft Teams and VoIP solution) Deploy, upgrade, review, and document network infrastructure, including high-availability firewalls and stacked switching Install and configure Windows Servers,…
August 10, 2023
IT Field & Server Support Engineer
IT Field & Server Support Engineer responsibilities: Support of all things Microsoft, from Windows Server 2012+, Azure AD, O365, Active Directory, GPOs, etc Working with Server Operating Systems Installation, configuration, and troubleshooting Configuring file, print, and remote access services Handling Tier 2 escalations Administration consisting of adding/removing users and groups, configuring file permissions, event logs,…
IT Support Engineer & Jr System Administrator (MSP)
IT Support Engineer & Jr System Administrator (MSP) Requirements: Support, configure, maintain, and upgrade corporate customer’s networks and in-house servers Install and integrate new server hardware and applications under the supervision of a more senior engineer M365 Administration Implement vulnerability testing, threat analyses, and security checks (Security Assessments) IT Support Engineer & Jr System Administrator…
August 7, 2023
Computer Support Specialist – MSP
Computer Support Specialist – MSP Responsibilities and Requirements: Support Microsoft Windows server technologies (Server 2016/2019) operating systems, Exchange, DNS and Active Directory, and virtualization platforms. VMware, experienced in the management of ESXi virtual hosts (Hyper-V experience ok too, just VMware preferred) Provide support for Office 365 (and sometimes Exchange for the few still holding out…
August 3, 2023
IT System Administrator & Network Administrator
IT System & Network Administrator (MSP) Responsibilities/Requirements: Experience supporting Windows servers, VMWare, Hyper-V, and Azure Good grasp and working knowledge of acronyms like IP addresses, DNS, and DHCP Troubleshooting Network issues Microsoft Windows Server 2008/2012/2016 (Active Directory, OU and GP management) O365 Administration/Troubleshooting ConnectWise Experience Experience working in the Managed Service Provider industry is a must!!!!…
August 2, 2023
IT Help Desk Technician (MSP)
IT Help Desk Technician (MSP) Technical Expertise: Working knowledge of Windows operating systems (desktop and all server) Tracking & documenting support activities, ConnectWise preferred. Working knowledge of desktop, laptop, and basic server hardware. Working knowledge of routers, firewalls, networking and TCP/IP protocol Moderate to advanced knowledge of Microsoft Office/Office 365 (Exchange) Working knowledge of VMware…
August 1, 2023
MSP System Administrator Level 3
MSP System Administrator – Level 3 Requirements: Microsoft Windows Server 2012/2016/2019 configuration & implementation Active Directory/DHCP/DNS M365 Administration and migrations Virtualization via VMware/Hyper-V Routers, switches, firewalls, wireless networks MS Azure administration & deployments Design/implementation of mid-large size Microsoft ecosystems (SharePoint, O365, Exchange, etc.) MSP System Administrator – Level 3 Salary + Benefits: $110,000 – $120,000…
IT Support Engineer & Jr System Administrator (MSP)
IT Support Engineer & Jr System Administrator (MSP) Requirements: Proficiency in Windows 10, Office 365, Enterprise tools for OS deployment, software distribution, the client setup on applications Understanding/ familiarity with Microsoft desktop operating systems and productivity applications Experience with testing and troubleshooting PC’s Troubleshooting and managing Microsoft Windows-based environments. Experience with Microsoft Office 365, Active…
IT Service Desk Technician
IT Service Desk Technician Requirements & Responsibilities: Work with Autotask and ConnectWise ticketing systems Answering customer calls and resolving technical issues remotely via phone and email. Proficiency in Windows 10 and MAC. Must be able to diagnose and resolve performance issues. Network Component: Installation, Diagnostics and Repair. Ability to create new Office 365 user accounts…
IT Support Superhero – MSP
IT Support Superhero – MSP Responsibilities and Requirements: Evaluate and manage needs on a per-customer basis Experience handling escalated tickets in an SLA-driven environment – MSP REQUIRED Resolve issues presented by clients to help our helpdesk Experience with the Kaseya VSA & VMS is a must Manage the retirement of obsolete technologies/services when required Hosted…
Managed Services IT Support Engineer
Managed Services IT Support Engineer Job Duties and Responsibilities Perform technical support and basic administration for Windows Servers, Exchange servers, O365, Azure AD, and Desktop operating systems across multiple customers’ platforms. Monitor and troubleshoot client backups. Workstation and peripheral diagnostics and support Escalate customer issues through the proper channels. Manage cases according to defined severities…
July 29, 2023
Junior IT Helpdesk Administrator (L1) – MSP
Junior IT Helpdesk Administrator (L1) – MSP Qualifications: 1+ years of experience providing IT support to end-users Proficiency in the administration of M365 and the M365 product suite Experience with Active Directory administration, implementing and troubleshooting Group Policy, and AD topologies Understanding of VoIP technologies, administration, and troubleshooting Experience with ConnectWise and IT Glue. Excellent…
July 28, 2023
MSP System Administrator Level 3
MSP System Administrator Level 3 Requirements: Microsoft Windows Server 2012/2016/2019 configuration & implementation Active Directory/DHCP/DNS O365 Administration and migrations Virtualization via VMware/Hyper-V Routers, switches, firewalls, wireless networks AWS and MS Azure administration & deployments Design/implementation of mid-large size Microsoft ecosystems (SharePoint, O365, Exchange, etc.) MSP System Administrator Level 3 Benefits: Salary: $80K to $90K 100%…
July 27, 2023
Senior Cloud Engineer (Infrastructure Team) MSP
Senior Cloud Engineer (Infrastructure Team) MSP Duties: Designing and maintaining configurations management tools and infrastructure on-prem and in-cloud Champion Infrastructure as Code Extensive experience in implementing and maintaining IaaS and SaaS cloud-based solutions Experience with developing enterprise cloud-native solutions, including Kubernetes, Docker, AWS, Jenkins, or Azure Experience with writing scripts using tools, including Python, Bash,…
July 25, 2023
Hybrid Senior System Engineer – Project Team (MSP)
Hybrid Senior System Engineer – Project Team (MSP) Experience: Citrix applications, server infrastructure/ Backup, and Disaster Recovery (BDR) Implement a data network with routers, firewalls, and switches Cloud and virtualization using Azure, VMWare, Hyper-V, etc. Microsoft Windows Server OS (2012 R2/2016/2019/2022) Knowledge of TCP/IP, DNS, DHCP, SMTP, VPN Routing, High Availability, networking concepts, and protocols…
July 19, 2023
Technical Account Manager – Cybersecurity Team
Technical Account Manager – Cybersecurity Team Requirements: 2+ years of Managed Service Provider Experience REQUIRED to be considered CISSP, CISM, or equivalent active certification Networking security (LAN/WAN architecture, firewalls, web proxy, ids/ips, WAF, etc.) experience Endpoint security (DLP, EDR, etc.) knowledge Expert knowledge of Active Directory Expert knowledge of Authentication Protocols Expert knowledge of DNS,…
July 18, 2023
MSP Network Technician
MSP Network Technician Requirements: Understanding of Network Security fundamentals – Proxies, ACL, IPsec, VPN, SSL/TLS, etc. IPv4 knowledge, TCP/IP fundamentals – TCP, UDP, HTTP, FTP, DNS, SIP, RTP, etc. Understanding of Layer 2 and 3 network traffic Experience in firewall deployment, management, and troubleshooting Experience in wireless network deployment, management, and troubleshooting Experience in deployment,…
MSP Network Operations Engineer
MSP Network Operations Engineer Requirements: Understanding of Network Security fundamentals – Proxies, ACL, IPsec, VPN, SSL/TLS, etc. IPv4 knowledge, TCP/IP fundamentals – TCP, UDP, HTTP, FTP, DNS, SIP, RTP, etc. Understanding of Layer 2 and 3 network traffic Experience in firewall deployment, management, and troubleshooting Experience in wireless network deployment, management, and troubleshooting Experience in…
Mid Level IT Support Technician (MSP)
Mid Level IT Support Technician (MSP) Requirements: Experience working with enterprise E-mail solutions such as Microsoft 365, G-Suite and Exchange along with ability to integrate them on mobile devices. Experience in installing and configuring computer systems, diagnosing and solving hardware/software faults, and logging and tracking any additional troubleshooting that may occur Knowledge of software/hardware repair…
July 17, 2023
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