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System Administrator (MSP)
System Administrator (MSP) Responsibilities & Experience: Be the escalation point for our Tier I Service Desk team. Provide exceptional customer service while responding to phone, e-mail, and online requests for technical support Identify, document, and find solutions for customer issues and product problems Administration of M365 and Active Directory environments. Provide support for multiple security…
July 12, 2024
IT Helpdesk Technician Level 2 (MSP/Partial WFH)
IT Helpdesk Technician Level 2 (MSP/Partial WFH) Duties and Responsibilities: Support Windows Server versions 2012r2 through 2022 Act as the point of contact to the customer for all types of support requests Support and train Tier 1 Support Engineers Support clients who have been migrated to Microsoft 365 Creating & managing Users, groups in Active…
IT Service Desk Manager (MSP)
IT Service Desk Manager (MSP) Responsibilities: Drive the highest levels of performance from each team member through coaching, training, mentoring, and attainment of performance metrics Manage the Help Desk team, Dispatchers’ daily activities Develop Agendas and lead weekly recurring Meetings, Roundtables, and Ad-Hoc meetings as necessary to disseminate pertinent technical and client information to the…
July 10, 2024
IT Senior System Engineer (Windows/MSP)
IT Senior System Engineer (Windows/MSP) Qualifications: Experience working within a managed service provider is required Implementation experience with any of the following technologies: o LAN/WAN (switches, firewalls, WAPs, etc) o Virtualization platforms: Hyper-V and VMware o M365 administration and migration experience o Windows Servers and Active Directory o Cloud platforms – Azure VMs, Azure Entra,…
July 9, 2024
Junior System Administrator / Helpdesk Technician Level 2 (MSP)
Junior System Administrator / Helpdesk Technician Level 2 (MSP) Technical Experience: Windows 2012, 2016 & 2019 and 2022 Server roles Administer, manage, support and maintain Windows Desktops, Microsoft 365, and Azure Supporting VMware and Hyper-V environments Knowledge of Active Directory GPO support, and domain administration. Networking, Cisco, SonicWall, Network Security ConnectWise or similar MSP tools…
July 8, 2024
Senior System Administrator – MSP (Partial WFH)
Senior System Administrator – MSP (Partial WFH) Technical Expertise: Microsoft Windows Server OS (2016/2019/2022) VMware and Hyper-V Microsoft Active Directory (Trusts, Group Policy, Login Scripts, etc…) Microsoft Exchange Setup, Configuration, and Troubleshooting Microsoft SQL Server Setup and Troubleshooting Microsoft RDP Server Setup and Troubleshooting Microsoft 365 Setup, Migrations, and Troubleshooting Azure Entra ID, Azure Servers,…
System Administrator / Mid Level Engineer – MSP (Hybrid WFH)
System Administrator / Mid Level Engineer – MSP (Hybrid WFH) Responsibilities: Deploy solutions involving various technologies, including Exchange, VMware, and Windows Server. Build new network and server environments and perform physical to virtual conversions. Install physical network, server, and desktop equipment for customers. Manage, maintain, and upgrade existing servers, networks, and desktops. Conduct security audits…
IT Service Coordinator & Dispatcher (ConnectWise)
Position Overview: Title: System Administrator Location: Saint Charles, IL Work Schedule: Initially 5 days onsite for 6 months, then hybrid options available with flexibility Salary Range: $90,000- $100,000 Opportunity for growth with a clear path to advance within a year Incentive plan up to 15% earnings enhancement Exposure to company metrics and client profitability Ideal…
July 2, 2024
Managed Services IT Administrator
Managed Services IT Administrator JOB DUTIES AND RESPONSIBILITIES Act as the escalation point to your team, so you must have intermediate to advance knowledge in Windows Server 2012+, O365, Azure AD, and basic networking fundamentals. Will be managing a team of 10 Assist The Technical Customer Support Manager in leading and servicing remote office clients…
Junior Administrator – MSP System Infrastructure Team
Junior Administrator – MSP System Infrastructure Team Essential Duties and Responsibilities: Experience with administrating and maintaining Windows Server 2012 and above High level knowledge of supporting/managing desktop operating systems Email Administration with high level user management including configuring new accounts, password resets, and troubleshooting user login, profile and permission issues Basic virtualization Administration which may…
Senior System Administrator – Multi-Domain Engineer
Senior System Administrator – Multi-Domain Engineer Requirements: Up to date IT Network Engineer skills, strong Windows support and troubleshooting of network infrastructure Experience engineer and supporting networking components with virtualization/cloud technologies, specifically VMware Experience with network security and firewalls (Cisco is a plus) Network troubleshooting and solutions for small to medium-sized company systems Migration experience…
MSP Junior System & Network Administrator
MSP Junior System & Network Administrator Responsibilities: – Reviews ticketing and monitoring dashboards for timely assignment of tickets – Checks, validates and updates ticket documentation (contact, ticket fields, etc.) – Quickly and accurately prioritizes incidents and promotes proper Incident Management – Troubleshoots, escalates, and/or resolves tickets within defined SLAs – Leverages re mote support tools…
System Administrator – Level 2 – MSP Projects Team
System Administrator – Level 2 – MSP Projects Team JOB DUTIES AND RESPONSIBILITIES Designing, implementing, and troubleshooting modern networks including but not limited to TCP/IP, DNS, DHCP, switches, routers, firewalls, and wireless. Designing, implementing, and troubleshooting multi-site Active Directory 2012/2016/2019 environments. Migrations from Exchange to O365 Designing, implementing, and troubleshooting multi-site WAN environments. Designing, implementing,…
Hybrid WFH System Administrator – MSP Projects Team
Hybrid WFH System Administrator – MSP Projects Team Essential Responsibilities: Windows Server Installs and high-level troubleshooting Cloud & Server Deployments / Migrations Azure AD Azure VMs MDM / Intune Domain Controllers File Servers Print servers DHCP and subcomponents as necessary Microsoft Exchange migrations and troubleshooting This includes on Prem, O365, and Hybrid Network and Server…
MSP System Administrator – Cloud & Client Support Team
MSP System Administrator – Cloud & Client Support Team Job Responsibilities: Serve as an escalation point for trouble tickets on the Support Desk (ConnectWise and/or N-Able experience is a plus) Network infrastructure, wireless networks, network switches (Cisco, Dell, Aruba, or Ubiquiti), WAN/LAN, firewall (Sonicwall, Fortinet, or Meraki) and VPN applications Support VMware and Windows Server…
System Administrator – Managed Services Engineer
System Administrator – Managed Services Engineer is responsible for working in a support, projects, and junior vCIO capacity. Be part of proactive service delivery team – perform ongoing technical analysis against our standards and verify systems and best practices implemented by other departments Create and maintain technical relationships with our clients and work closely with…
Hybrid WFH System Administrator – MSP Team
Hybrid WFH System Administrator – MSP Team Duties/Tasks and Responsibilities: Support the development and maintenance of client and user support systems related to a broad range of business areas. Support clients’ core systems for level 2+ Experience with core technologies such as Azure, O365, GPO, Exchange, VMware, Hyperv, etc. Firewall Setup, Administration, & Support –…
Managed Services (MSP) Azure Systems Engineer
Primary areas of responsibility: Work through proactive technical support items, including automation of tasks and processes using PowerShell Install, configure, and manage security software and hardware such as firewalls, intrusion detection and prevention systems, and antivirus/anti-malware solutions Monitor and maintain client network security, including regular vulnerability testing, incident response plans, and disaster recovery plans Support…
Hybrid WFH System Administrator – MSP Team
Hybrid WFH System Administrator – MSP Team Duties/Tasks and Responsibilities: Support the development and maintenance of client and user support systems related to a broad range of business areas. Support clients’ core systems for level 2+ Experience with core technologies such as Azure, O365, GPO, Exchange, VMware, HyperV, etc. Firewall Setup, Administration, & Support –…
Junior Administrator – MSP System Infrastructure Team
Junior Administrator – MSP System Infrastructure Team Essential Duties and Responsibilities: Experience with administrating and maintaining Windows Server 2012 and above High level knowledge of supporting/managing desktop operating systems Email Administration with high level user management including configuring new accounts, password resets, and troubleshooting user login, profile and permission issues Basic virtualization Administration which may…
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