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System Administrator Tier 2.5 (MSP)


System Administrator Tier 2.5 (MSP) Requirements: Experienced in Managed Services (MSP); excellent knowledge with best practices in keeping IT systems efficient – minimum of 1 year of managed services experience Deployment and administration of Microsoft 365 (M365) environments. Proven success migrating business email to M365 Building and deploying file servers and cloud computing solutions; Windows…

July 19, 2024


IT System Administrator – MSP


IT System Administrator – MSP Responsibilities: Serve as a primary contact on client support agreements Set up and install new end user devices, servers and network equipment Administer, manage, support and maintain Windows Desktops, Servers, Microsoft 365 and Azure Support Virtualization technologies VMware, HyperV, Azure Virtual Machines Support Network equipment (SonicWall, Fordinet, Cisco) IT System…

July 18, 2024


IT Network Administrator – MSP


IT Network Administrator – MSP Responsibilities:  Work in-house or be assigned to project management teams working with outside clients. Implementing new network solutions and/or improving the efficiency of current networks Installing, configuring, and supporting network equipment including routers, proxy servers, switches, WAN accelerators, DNS and DHCP Procuring network equipment and managing subcontractors involved with network…


IT Helpdesk Technician “ticket crusher” – MSP


IT Helpdesk Technician “ticket crusher” – MSP Responsibilities: Provide technical support at the network level: WAN and LAN connectivity, routers, firewalls, and security Complete remote access solution implementation and support: VPN and Terminal Services Monitor the manage system alerts & resolve incoming tickets at a tier 1 level Provide IT Support relating to technical issues involving…


IT Helpdesk Support (ConnectWise)


IT Helpdesk Support (ConnectWise) Responsibilities: Recommending new technologies and solutions to proactively support the clients’ environment Testing and evaluating network systems to eliminate problems and make improvements Recommending and building systems and efficiencies for end-user and overall client site support both remotely and on-site Providing Escalation support for both Help Desk Technicians and Jr System Administrators,…


System Administrator (Tier II) – Unleash Your IT Mastery in MSP Realm


Requirements: 3+ years of battle-tested experience in the trenches of Managed Service Providers (MSPs) Advanced prowess in wrangling servers and critical components within Azure’s labyrinth Proficiency in providing technical support to users navigating the realms of Microsoft 365 and Google Mastery of troubleshooting methodologies and techniques across servers, desktops, laptops, printers, peripherals, and network management…


System Engineer – Partial WFH (MSP)


System Engineer – Partial WFH (MSP) Requirements: Experienced in Managed Services (MSP); excellent knowledge with best practices in keeping IT systems efficient – minimum of 1 year of managed services experience Deployment and administration of Microsoft 365 (M365) environments. Proven success migrating business email to M365 Building and deploying file servers and cloud computing solutions;…


Helpdesk Technician Level 2 (MSP)


Helpdesk Technician Level 2 (MSP) Essential Duties and Responsibilities: Document all work performed in ConnectWise in a timely, accurate, and detailed manner. Participate in company training programs and achieve required milestones. Assist team leads with client or internal projects. Contribute ideas to address client IT needs strategically. Deploy and maintain laptops and desktop equipment. Administer…


Helpdesk Technician Level 1 (MSP)


Helpdesk Technician Level 1 (MSP) Essential Duties and Responsibilities: Perform general maintenance tasks, troubleshoot and repair computer systems. This includes installing, diagnosing, repairing, maintaining, and upgrading hardware and equipment while ensuring optimal workstation performance. Preparing new systems for deployment and coordinating installation with the end user. Updating appropriate inventory systems to reflect the current system…


System Administrator II – Managed Services


System Administrator II – Managed Services Responsibilities: Responsible for the day-to-day maintenance and operation of client systems and infrastructure You will work closely with our System Admin Level 1 and Level 3 teams to ensure our clients’ IT needs are met with speed and efficiency Participate in the design and execution of system upgrades and…


System Administrator (MSP/Windows)


System Administrator (MSP/Windows) Key Responsibilities: Provide IT support for Microsoft’s core business applications and virtual environments on Azure and VMware. Support services for Microsoft-related technologies, including Windows Server, Office 365, and SharePoint, as well as virtualization technologies on VMware and Azure. Implement and support remote access solutions like VPN and Microsoft Intune. Maintain remote monitoring…


IT System Administrator (Hybrid WFH)


IT System Administrator (Hybrid WFH) Technologies: Microsoft 365 (Exchange, Azure Entra ID, SharePoint, OneDrive) Windows Server (Active Directory, file/print sharing, DNS, DHCP) Networking (Connectivity issues, VPN, WiFi, TCP/IP) Desktop Support (Everything you can and cannot think of) Backup issues (Veeam, ShadowProtect, Datto) Cloud (Azure Entra ID, Intune, VMs) RMM Automation experience highly preferred (ConnectWise, Kaseya,…

July 17, 2024


IT System Support Technician (ConnectWise)


IT System Support Technician (ConnectWise) Duties and Responsibilities: Triage and prioritize incoming tickets from clients’ support needs Work at customer locations providing end-user technical support, hardware installation, and infrastructure replacement as needed User onboarding and offboarding computers and accounts Manage and maintain server, storage, and virtual infrastructures (Hyper-V and Azure) Escalate tickets to tier 2…

July 16, 2024


IT System Administrator (MSP/Azure)


IT System Administrator (MSP/Azure) Technologies: Microsoft 365 (Exchange, Azure Entra ID, SharePoint, OneDrive) Windows Server (Active Directory, file/print sharing, DNS, DHCP) Networking (Connectivity issues, VPN, WiFi, TCP/IP) Desktop Support (Everything you can and cannot think of) Backup issues (Veeam, ShadowProtect, Datto) Cloud (Azure Entra ID, Intune, VMs) RMM Automation experience highly preferred (ConnectWise, Kaseya, or…


IT System Administrator & Field Technician (MSP)


IT System Administrator & Field Technician (MSP) Responsibilities: Provide excellent service and support to end-users onsite at customer locations. Resolve user issues assigned in the form of tickets in the onsite and helpdesk service boards communicating with technical staff and escalating outstanding matters when needed. Perform work on servers as required to resolve user-facing tickets.…


System Administrator (MSP Cloud Team)


System Administrator (MSP Cloud Team) Responsibilities & Projects: Troubleshoot and resolve Tier 2 service tickets to provide senior level technical IT support to local and remote clients. Work alongside Senior Engineers performing projects Perform hardware and software installations and updates. Ensure all client issues are thoroughly documented and account for all time spent supporting clients…


Service Desk Engineer Level 2 (MSP)


Service Desk Engineer Level 2 (MSP) Requirements: Network basics – ability to troubleshoot network connectivity issues and network equipment to quickly identify and correct basic issues, since many of our customers use cloud technology. You also need to have basic knowledge on DHCP, DNS and WiFi troubleshooting. Network intermediate – ability to install and configure…


System Administrator (MSP/ConnectWise)


System Administrator (MSP/ConnectWise) Technologies: Microsoft 365 (Exchange, Azure Entra ID, SharePoint, OneDrive) Windows Server (Active Directory, file/print sharing, DNS, DHCP) Networking (Connectivity issues, VPN, WiFi, TCP/IP) Desktop Support (Everything you can and cannot think of) Backup issues (Veeam, ShadowProtect, Datto) Cloud (Azure Entra ID, Intune, VMs) RMM Automation experience highly preferred (ConnectWise, Kaseya, or Ninja)…


IT Help Desk Engineer – Level 2 (MSP)


IT Help Desk Engineer – Level 2 (MSP) Responsibilities & Experience: Experience in installing and configuring computer systems, diagnosing and solving hardware/software faults, and logging and tracking any additional troubleshooting that may occur Supporting Windows Server versions 2012 through 2022 Knowledge of software/hardware repair and Windows 10, 11 M365 administration Veeam Backup VMware/Azure Networking, Routers,…


IT System Administrator


IT System Administrator Required Skills: Ability to migrate servers and perform M365 migrations Solid Working Knowledge of Firewall Technologies including VPN ‐ SonicWALL shop Experience with troubleshooting and deploying Windows 2012 through 2022 servers Extensive network skills and experience including TCP/IP; DHCP, DNS, WINS, Workgroups, Domains, Active Directory. The configuration, management, and troubleshooting of firewalls,…


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