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IT Solutions Specialist (MSP)
Position Overview In this role, you’ll divide your time between 70% support and 30% project work. As the second-to-top-level escalation point, you’ll address complex technical issues related to Ubiquiti networks, server administration (including Active Directory, Group Policy, email systems, and user accounts), and Microsoft 365. Your project duties will involve managing and executing legacy network…
August 8, 2024
System Administrator Tier 2.5 – Projects Team (MSP)
System Administrator Tier 2.5 – Projects Team (MSP) Responsibilities: Project Implementation Ability to follow Statement of Work and Project Design Ability to follow and create checklists and procedures. Report on hours (actual vs budget) Identify Out of Scope and Change Order issues Report on metrics Architectural Design & Review Create project design with milestones and…
System Administrator / Help Desk Level 2 (MSP)
System Administrator / Help Desk Level 2 (MSP) Skills & Requirements: Working knowledge of Windows server (2016-2022) Solid Desktop support experience with Windows 11 Solid networking experience with switches, firewalls, and connectivity issues Working knowledge of Microsoft Remote Desktop and Azure AVD Exposure to image-based backup solutions (Veeam, Unitrends, Datto BDR) Solid experience with Microsoft…
IT Business Development Representative (MSP)
IT Business Development Representative (MSP) Responsibilities: Sign new Monthly Recurring Revenue (MRR) clients by executing company sales strategies Prospect, network, develop and create relationships with key decision makers and turn those relationships into new MRR clients Identify, research, and prioritize target accounts Prepare and present proposals Negotiate and close new business Utilize consultative selling techniques that…
IT System Administrator Tier II (MSP)
IT System Administrator Tier II (MSP) Experience: Design, configure, administer, maintain, monitor, and troubleshoot IT infrastructure, including servers (cloud and local), firewalls, switches, and routers. Install, configure, test, and maintain operating systems, application software, and system management tools Work with and advise team members and customers on best practices, advanced troubleshooting, and future systems designs.…
August 7, 2024
Help Desk Technician Level 2 (MSP/ConnectWise)
Help Desk Technician Level 2 (MSP/ConnectWise) Responsibilities: Providing escalated support. Conducting on-site client visits within the area. Engaging in project-based work with a strong focus on M365, MS Azure, SharePoint, and OneDrive. Hands-on work with desktops, networking, and a few physical servers. Server and workstation support including installing and updating software and troubleshooting errors Network…
August 6, 2024
Service Desk Engineer Level 2 (MSP)
Service Desk Engineer Level 2 (MSP) Skills and Qualifications: Managed Services experience REQUIRED Microsoft Technologies (Windows 10, 11 Server 2012, 2016, 2019) Experience with Active Directory Experience with Cloud or Microsoft Office 365 and Google environments is a plus Self-motivated with excellent time management skills and punctuality. Exceptional oral and written communication skills Entrepreneurial spirit…
Senior System Administrator (Partial WFH)
Senior System Administrator (Partial WFH) Responsibilities: Support services for Microsoft related technologies: Microsoft 365, Teams, Azure, SharePoint, Windows Server, SQL etc. Support services for virtualization technologies: VMware, Citrix, and Microsoft IT Support relating to issues with the internal systems and network infrastructure. Technical services and support at the network level: WAN and LAN connectivity, routers,…
Senior System Administrator (Partial WFH)
Senior System Administrator (Partial WFH) Responsibilities: Support services for Microsoft related technologies: Microsoft 365, Teams, Azure, SharePoint, Windows Server, SQL etc. Support services for virtualization technologies: VMware, Citrix, and Microsoft IT Support relating to issues with the internal systems and network infrastructure. Technical services and support at the network level: WAN and LAN connectivity, routers,…
Senior System Engineer (MSP)
Senior System Engineer (MSP) Responsibilities: Service as a project lead architecting and implementing solutions Serve as a highest point of escalation point for trouble tickets on the Support Desk (ConnectWise and/or N-Able experience is a plus) Extensive knowledge of Active Directory and Windows Server Technologies (Windows Server, HyperV, RDS, SQL, IIS …) In-depth working knowledge of…
August 2, 2024
Senior System Administrator “JACK OF ALL TRADES”
Senior System Administrator “JACK OF ALL TRADES” Responsibilities Perform installation, configuration, upgrades, optimization, and technical support for Lloyd Clients that include: Network, firewall, and Wireless Access Points for vendors such as Cisco, Fortinet, and Meraki Server and file migrations including migration to Microsoft Azure and other third-party platforms Environment virtualization including VMware ESX and Azure…
IT Senior Engineer- MSP
IT Senior Engineer- MSP Responsibilities: Configure and install various computer and Windows servers Migrate M365 & G-Suite Configure servers Azure build outs and migrations SharePoint troubleshooting & migrations Virtualization via Hyper-V or VMware (Configuring new infrastructure and completing P2V migrations) Install and maintain approved security tools, policies, and follow procedures to implement Design, configure, maintain…
Senior System Administrator – Hybrid WFH (MSP)
Senior System Administrator – Hybrid WFH (MSP) Responsibilities: Support services for Microsoft related technologies: Microsoft 365, Teams, Azure, SharePoint, Windows Server, SQL etc. Support services for virtualization technologies: VMware, Citrix, and Microsoft IT Support relating to issues with the internal systems and network infrastructure. Technical services and support at the network level: WAN and LAN…
August 1, 2024
Senior System Administrator / Projects Engineer (MSP)
Senior System Administrator / Projects Engineer (MSP) Responsibilities: Lead Azure migration projects end-to-end for a variety of clients, including planning, analysis, design, implementation, and support. Troubleshoot network and server-related issues for internal and external clients. Follow technical best practices and provide subject matter expertise for project and support engagements. Act as a technical escalation point…
IT Senior Engineer- MSP
Key Responsibilities: Configure and install Windows servers and various computer systems. Lead migrations for M365 & G-Suite. Design and implement Azure build-outs and migrations. Troubleshoot and manage SharePoint migrations. Virtualize using Hyper-V or VMware, including setting up new infrastructure and performing P2V migrations. Install and maintain security tools, policies, and procedures. Design, configure, maintain, and…
Senior IT Support Engineer
Position Overview: We are seeking an experienced Senior IT Support Engineer to join our talented team. In this role, you will be responsible for providing advanced technical support, managing complex IT infrastructure, and ensuring the smooth operation of client systems. You will work autonomously and collaboratively, handling escalations, performing system administration, and supporting a wide…
Senior Systems Administrator / Client Solutions Consultant
Key Responsibilities: Documentation & Maintenance: Develop and manage comprehensive technology documentation for clients, including onboarding, projects, and periodic reviews. Technology Assessment: Perform regular evaluations of client systems to ensure compliance with standards. Document and communicate findings and recommendations to the Client Success Team and virtual Chief Information Officer (vCIO). Standards Implementation: Configure and deploy technology…
Tier 2.5/3 Systems Engineer
Role Overview: As a Tier 2.5/3 Systems Engineer, you will be instrumental in ensuring the stability, integrity, and efficient operation of our client network systems. You will be involved in the design, installation, support, and maintenance of systems and related technologies, adhering to best practices. Key Responsibilities: Plan, design, and support client network and computing…
System Administrator (MSP/ConnectWise)
System Administrator (MSP/ConnectWise) Day to Day Responsibilities: Providing desktop support and server maintenance Administration and migrations of Microsoft 365 Monitoring and resolving system alerts Setting up networking equipment from providers like Meraki, SonicWALL, and Cisco Working on various IT projects Responsibility for allocated escalated tickets, which involves prioritization, communication, and adherence to SLAs System Administrator…
July 31, 2024
Business Development Manager – Cloud & IT Sales
Business Development Manager – Cloud & IT Sales Responsibilities Meet or exceed monthly, quarterly and annual quotas Develop and execute a multi-faceted prospecting plan through cold calling, emailing, leveraging personal contacts, and following up on company generated leads. Attend networking events, conferences and tradeshows to build relationships that will create new business opportunities Being active…
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