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IT Helpdesk Support Tier II – MSP
IT Helpdesk Support Tier II (MSP) Required Experience: 3+ years experience with Windows Servers, O365, and Azure MUST HAVE 1+ YEARS EXPERIENCE WORKING FOR A MANAGED SERVICE PROVIDER 3+ years experience administering Active Directory and managing Group Policies. Exceptional customer service and troubleshooting skills. 2+ years experience with ConnectWise preferred IT Helpdesk Support Tier II (MSP) Benefits…
August 27, 2024
Senior System Administrator (MSP/Azure)
Senior System Administrator (MSP/Azure) Technical Skills: Windows Server Operating Systems & Roles • Windows and Mac desktop operating systems • Microsoft 365 • MIcrosoft Azure Entra ID • Microsoft Intune Mobile device management Networking: TCP/IP, MAC, VLAN, VPN, DHCP, FIREWALL, NAT, IPS, IDS, RADIUS, QoS Wireless protocols: 802.11a/b/g/n/ac/ax Understanding of best practice data administration and…
August 23, 2024
IT Support Technician Tier 2 (MSP)
IT Support Technician Tier 2 (MSP) Responsibilities: Provide support of incoming requests to the service desk via telephone, web portal, and email to ensure courteous, timely, and effective resolution of end-user issues. Provisioning and system setup for new hires. You can use remote tools and diagnostic utilities to help in resolving support requests (ConnectWise). Experience…
System Administrator (Managed Services)
System Administrator (Managed Services) Responsibilities: Point of escalation for issues not resolved by level 1 (remote or field) resources. Collaborate with colleagues to identify issues and develop a course of action if a resolution is not readily available. Identify the best course of action to resolve issues by utilizing internal or external resources. High-level knowledge…
August 21, 2024
Help Desk Technician Level 1 (Managed Services)
Help Desk Technician Level 1 (Managed Services) Key Responsibilities: Provide first-line technical support for clients via phone, email, or on-site visits. Diagnose and resolve basic issues related to low voltage systems including CCTV, access control, and structured cabling. Assist in the installation, configuration, and maintenance of low voltage systems. Perform routine checks and preventive maintenance…
August 20, 2024
IT Systems Administrator (MSP)
Why Join Us? Growth Opportunities: Work with a variety of technologies and gain hands-on experience with both projects and escalated support. Flexibility: Enjoy a hybrid work model Comprehensive Benefits: We offer a competitive salary, fully covered medical, dental, and vision insurance, generous PTO, 401k, and reimbursement for travel, phone, and certifications. Role Overview: As an…
IT Helpdesk Support Tier III (MSP)
IT Helpdesk Support Tier III (MSP) Responsibilities: Act as the primary escalation point from tier 1 and tier 2 support technicians Support of Microsoft server and desktop operating systems, and hardware Virtualization design, implementation, and support (VMware, Hyper-V, Xen) Completion of Office 365/Azure administration and migrations Device firmware and OS patching/upgrades as required Setup, configuration, administration,…
IT Support Specialist Tier 1.5 (MSP)
Responsibilities: Technical Support: Provide support for issues escalated from Level 1, ensuring timely and effective resolution. Troubleshoot and resolve complex software, hardware, and network issues, including operating systems, business applications, printing systems, and email. Analyze complex technical problems and offer long-term solutions when applicable. Coordinate with vendors and third-party support as needed to resolve client…
IT Sales Executive (MSP)
IT Sales Executive (MSP) Requirements and Responsibilities: Proven knack for connecting with business owners and C-level executives. Demonstrated history of hitting sales targets within a metrics-focused setup. Understanding of basic technology principles and how they apply to business contexts. Connect with business owners and C-level executives in the area through friendly face-to-face interactions. Craft and…
August 19, 2024
Mid Level IT Support Technician (MSP)
Mid Level IT Support Technician (MSP) Requirements: Experience working with enterprise E-mail solutions such as Microsoft 365, G-Suite and Exchange along with ability to integrate them on mobile devices. Appropriate knowledge of Microsoft Server / Active Directory for solving Tier 1 & 2 issues Solid understanding of and ability to configure TCP/IP and troubleshooting Internet…
System Administrator Tier 2.5 (MSP)
System Administrator Tier 2.5 (MSP) Requirements: Experienced in Managed Services (MSP); excellent knowledge with best practices in keeping IT systems efficient – minimum of 1 year of managed services experience Deployment and administration of Microsoft 365 (M365) environments. Proven success migrating business email to M365 Building and deploying file servers and cloud computing solutions; Windows…
Senior System Administrator (Partial WFH)
Senior System Administrator (Partial WFH) Responsibilities: Support services for Microsoft related technologies: Microsoft 365, Teams, Azure, SharePoint, Windows Server, SQL etc. Support services for virtualization technologies: VMware, Citrix, and Microsoft IT Support relating to issues with the internal systems and network infrastructure. Technical services and support at the network level: WAN and LAN connectivity, routers,…
System Administrator (Managed Services)
System Administrator (Managed Services) Experience and Technologies: Windows Server versions 2012/2016/2019/2022 Active Directory, DNS, DHCP, RDP, TCP/IP, VPN, SSLVPN M365 administrations and migrations VMware and Hyper-V implementations and upgrades Azure or AWS administration SonicWALL or Meraki firewall configuration Familiarity with ConnectWise, Datto RMM, ITGlue, or similar products System Administrator (Managed Services) Benefits: Health, Dental, and…
Senior System Administrator (MSP)
Senior System Administrator (MSP) Responsibilities: Support services for Microsoft related technologies: Microsoft 365, Teams, Azure, SharePoint, Windows Server, SQL etc. Support services for virtualization technologies: VMware, Citrix, and Microsoft IT Support relating to issues with the internal systems and network infrastructure. Technical services and support at the network level: WAN and LAN connectivity, routers, firewalls,…
Senior Virtualization Engineer (VMWare)
Senior Virtualization Engineer (VMWare) Required Qualifications: Permanent Resident or US Citizen Deep knowledge and extensive experience with VMware products, including vSphere, vCenter, ESXi, NSX, and Omnissa. Experience with VMware Automation Tools (vRealize, Orchestrator) is a plus. In-depth understanding of Omnissa technologies and their integration with VMware environments. Proven experience in deploying and managing Omnissa solutions.…
August 15, 2024
IT Junior Administrator – MSP System Infrastructure Team
IT Junior Administrator – MSP System Infrastructure Team Essential Duties and Responsibilities: Experience with administrating and maintaining Windows Server 2012 and above High level knowledge of supporting/managing desktop operating systems Email Administration with high level user management including configuring new accounts, password resets, and troubleshooting user login, profile and permission issues Basic virtualization Administration which…
System Administrator (Hybrid WFH)
System Administrator (Hybrid WFH) Essential Duties & Responsibilities: Provide IT support for Microsoft’s core business applications and virtual environments on Azure and VMware. Support services for Microsoft-related technologies, including Windows Server, Office 365, and SharePoint, as well as virtualization technologies on VMware and Azure. Implement and support remote access solutions like VPN and Microsoft Intune.…
August 14, 2024
IT Support Engineer Level 1.5 (ConnectWise)
IT Support Engineer – Level 1.5 (ConnectWise) Required Skills: MSP experience (no exceptions) ConnectWise / ITGlue Experience doing End User IT Support, Cloud, M365 troubleshooting/administration, basic virtualization, Windows System Administration, and general Network Administration (TCP/IP) At least 1 years of experience in general Network Administration/Troubleshooting Ability to perform end-to-end troubleshooting of issues, where the problem…
System Administrator (MSP Cloud Team)
System Administrator (MSP Cloud Team) Responsibilities & Projects: Provide support of incoming requests to the service desk via telephone, web portal, and email to ensure courteous, timely, and effective resolution of end-user issues. Be an escalation point for our T1 staff and work with our Client Account Manager in sales and project management. Provisioning and…
Help Desk Technician Level 2 (ConnectWise)
Help Desk Technician Level 2 (ConnectWise) Job Requirements: 1 year of previous MSP experience Experience with Windows Active Directory Experience with Microsoft Exchange Experience with Microsoft 365 Experience with Windows Server Experience with Windows and Mac OSX support Experience with Firewall administration and support Experience with switching administration and support Experience with Hyper-V and VMware…
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