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System Administrator / Team Lead (MSP)
System Administrator / Team Lead (MSP) Required Skills: Demonstrated experience leading an IT Support team or function. Demonstrated experience with ITIL- oriented process design for IT Service Management. Demonstrated experience working in a time-sensitive, high-visibility environment. Experience with leading service desk performance indicators and service level standards Experience with leading service desk technology solutions for…
August 9, 2024
IT Help Desk Technician L2 (MSP)
IT Help Desk Technician L2 (MSP) Experience and Requirements: Windows 2012, 2016 & 2019 and 2022 Server Onsite installing, administering, and troubleshooting of Microsoft products (Windows 10, 11, and MS Office application suite) Microsoft 365, Azure Entra ID, GPO, switches and firewalls Basic Network connectivity (Ping, IP address, etc.) – SonicWALL preferred. Enjoys challenge of…
System Administrator (ConnectWise/Azure)
System Administrator (ConnectWise/Azure) Essential Duties & Responsibilities: Provide IT support for Microsoft’s core business applications and virtual environments on Azure and VMware. Support services for Microsoft-related technologies, including Windows Server, Office 365, and SharePoint, as well as virtualization technologies on VMware and Azure. Implement and support remote access solutions like VPN and Microsoft Intune. Maintain…
IT System Administrator Level 2 (MSP/Azure)
IT System Administrator Level 2 (MSP/Azure) Responsibilities and Requirements: Previous MSP experience Ensure the smooth operation of systems through routine maintenance and detailed documentation for Server Administration (OS, AD, GPO) Support and configuration of Windows Server versions 2016-2022 Proficiency in M365, including license and subscription management. Mid-level or higher familiarity with virtualization (VMware, Hyper-V). Strong…
System Administrator Level 2 (MSP)
System Administrator Level 2 (MSP) Responsibilities and Tasks: Providing remote and onsite level 2/3 escalated server support and system/network administration with a focus on client satisfaction and technical expertise Perform remote and onsite project work such as: Network and Server upgrades and builds Perform system and network diagnostics, repairs and suggest improvements Install, configure, and…
Level 2 IT Support Technician (MSP)
Level 2 IT Support Technician (MSP) Responsibilities: Provide support of incoming requests to the service desk via telephone, web portal, and email to ensure courteous, timely, and effective resolution of end-user issues. Provisioning and system setup for new hires. You can use remote tools and diagnostic utilities to help in resolving support requests (ConnectWise). Experience…
System Administrator Tier II (MSP)
System Administrator Tier II (MSP) Responsibilities: Delivering top-notch customer service while resolving technical issues promptly and professionally. Conducting desktop support activities, troubleshooting hardware and software problems, and assisting end-users with technical inquiries. Managing systems and servers, ensuring their stability, security, and optimal performance. Configuring and maintaining networking equipment, including routers, switches, and firewalls. Assisting in…
Help Desk Technician Tier I (Managed Services)
Help Desk Technician Tier I (Managed Services) Key Responsibilities: Provide Tier 1 technical support for various clients remotely and onsite within 30 minutes of our office. Handle 100% L1 support tickets and escalate to L2 as needed. Support key technologies including Microsoft 365, Windows 10/11, Active Directory Perform password resets and email forwarding within the…
System Administrator
System Administrator Responsibilities: Implement, maintain, and document Microsoft server environments, including customer line of business applications. Install software releases and updates for client environments. Implement and maintain on-premises Hyper-V/VMware virtual environments. Configure, install, and troubleshoot workstations, servers, and networking components. Collaborate with peers on both client support and projects. Participate in after hours, on-call rotation…
Senior System Administrator (MSP/Azure)
Senior System Administrator (MSP/Azure) Responsibilities: Lead the implementation and build-out of comprehensive support services for Microsoft-related technologies, including but not limited to Microsoft 365, Teams, Azure, SharePoint, Windows Server, and SQL. Drive the design and implementation of support services for virtualization technologies such as VMware and Microsoft platforms. Take charge of IT support issues related…
Senior Solutions Architect (MSP)
Role Overview: We are seeking a highly skilled IT System Engineer with a strong background in solution architecture to join our dynamic team. This role is ideal for experienced professionals who excel in designing and implementing advanced technical solutions, providing top-tier infrastructure management, and driving strategic IT projects. As a key player, you will be…
August 8, 2024
IT Solutions Specialist (MSP)
Position Overview In this role, you’ll divide your time between 70% support and 30% project work. As the second-to-top-level escalation point, you’ll address complex technical issues related to Ubiquiti networks, server administration (including Active Directory, Group Policy, email systems, and user accounts), and Microsoft 365. Your project duties will involve managing and executing legacy network…
System Administrator Tier 2.5 – Projects Team (MSP)
System Administrator Tier 2.5 – Projects Team (MSP) Responsibilities: Project Implementation Ability to follow Statement of Work and Project Design Ability to follow and create checklists and procedures. Report on hours (actual vs budget) Identify Out of Scope and Change Order issues Report on metrics Architectural Design & Review Create project design with milestones and…
System Administrator / Help Desk Level 2 (MSP)
System Administrator / Help Desk Level 2 (MSP) Skills & Requirements: Working knowledge of Windows server (2016-2022) Solid Desktop support experience with Windows 11 Solid networking experience with switches, firewalls, and connectivity issues Working knowledge of Microsoft Remote Desktop and Azure AVD Exposure to image-based backup solutions (Veeam, Unitrends, Datto BDR) Solid experience with Microsoft…
IT System Administrator Tier II (MSP)
IT System Administrator Tier II (MSP) Experience: Design, configure, administer, maintain, monitor, and troubleshoot IT infrastructure, including servers (cloud and local), firewalls, switches, and routers. Install, configure, test, and maintain operating systems, application software, and system management tools Work with and advise team members and customers on best practices, advanced troubleshooting, and future systems designs.…
August 7, 2024
Help Desk Technician Level 2 (MSP/ConnectWise)
Help Desk Technician Level 2 (MSP/ConnectWise) Responsibilities: Providing escalated support. Conducting on-site client visits within the area. Engaging in project-based work with a strong focus on M365, MS Azure, SharePoint, and OneDrive. Hands-on work with desktops, networking, and a few physical servers. Server and workstation support including installing and updating software and troubleshooting errors Network…
August 6, 2024
Service Desk Engineer Level 2 (MSP)
Service Desk Engineer Level 2 (MSP) Skills and Qualifications: Managed Services experience REQUIRED Microsoft Technologies (Windows 10, 11 Server 2012, 2016, 2019) Experience with Active Directory Experience with Cloud or Microsoft Office 365 and Google environments is a plus Self-motivated with excellent time management skills and punctuality. Exceptional oral and written communication skills Entrepreneurial spirit…
Senior System Administrator (Partial WFH)
Senior System Administrator (Partial WFH) Responsibilities: Support services for Microsoft related technologies: Microsoft 365, Teams, Azure, SharePoint, Windows Server, SQL etc. Support services for virtualization technologies: VMware, Citrix, and Microsoft IT Support relating to issues with the internal systems and network infrastructure. Technical services and support at the network level: WAN and LAN connectivity, routers,…
Senior System Administrator (Partial WFH)
Senior System Administrator (Partial WFH) Responsibilities: Support services for Microsoft related technologies: Microsoft 365, Teams, Azure, SharePoint, Windows Server, SQL etc. Support services for virtualization technologies: VMware, Citrix, and Microsoft IT Support relating to issues with the internal systems and network infrastructure. Technical services and support at the network level: WAN and LAN connectivity, routers,…
Senior System Administrator “JACK OF ALL TRADES”
Senior System Administrator “JACK OF ALL TRADES” Responsibilities Perform installation, configuration, upgrades, optimization, and technical support for Lloyd Clients that include: Network, firewall, and Wireless Access Points for vendors such as Cisco, Fortinet, and Meraki Server and file migrations including migration to Microsoft Azure and other third-party platforms Environment virtualization including VMware ESX and Azure…
August 2, 2024
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