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IT Sales Executive (MSP)
IT Sales Executive (MSP) Requirements and Responsibilities: Proven knack for connecting with business owners and C-level executives. Demonstrated history of hitting sales targets within a metrics-focused setup. Understanding of basic technology principles and how they apply to business contexts. Connect with business owners and C-level executives in the area through friendly face-to-face interactions. Craft and…
August 19, 2024
Mid Level IT Support Technician (MSP)
Mid Level IT Support Technician (MSP) Requirements: Experience working with enterprise E-mail solutions such as Microsoft 365, G-Suite and Exchange along with ability to integrate them on mobile devices. Appropriate knowledge of Microsoft Server / Active Directory for solving Tier 1 & 2 issues Solid understanding of and ability to configure TCP/IP and troubleshooting Internet…
System Administrator Tier 2.5 (MSP)
System Administrator Tier 2.5 (MSP) Requirements: Experienced in Managed Services (MSP); excellent knowledge with best practices in keeping IT systems efficient – minimum of 1 year of managed services experience Deployment and administration of Microsoft 365 (M365) environments. Proven success migrating business email to M365 Building and deploying file servers and cloud computing solutions; Windows…
Senior System Administrator (Partial WFH)
Senior System Administrator (Partial WFH) Responsibilities: Support services for Microsoft related technologies: Microsoft 365, Teams, Azure, SharePoint, Windows Server, SQL etc. Support services for virtualization technologies: VMware, Citrix, and Microsoft IT Support relating to issues with the internal systems and network infrastructure. Technical services and support at the network level: WAN and LAN connectivity, routers,…
System Administrator (Managed Services)
System Administrator (Managed Services) Experience and Technologies: Windows Server versions 2012/2016/2019/2022 Active Directory, DNS, DHCP, RDP, TCP/IP, VPN, SSLVPN M365 administrations and migrations VMware and Hyper-V implementations and upgrades Azure or AWS administration SonicWALL or Meraki firewall configuration Familiarity with ConnectWise, Datto RMM, ITGlue, or similar products System Administrator (Managed Services) Benefits: Health, Dental, and…
Senior System Administrator (MSP)
Senior System Administrator (MSP) Responsibilities: Support services for Microsoft related technologies: Microsoft 365, Teams, Azure, SharePoint, Windows Server, SQL etc. Support services for virtualization technologies: VMware, Citrix, and Microsoft IT Support relating to issues with the internal systems and network infrastructure. Technical services and support at the network level: WAN and LAN connectivity, routers, firewalls,…
Senior Virtualization Engineer (VMWare)
Senior Virtualization Engineer (VMWare) Required Qualifications: Permanent Resident or US Citizen Deep knowledge and extensive experience with VMware products, including vSphere, vCenter, ESXi, NSX, and Omnissa. Experience with VMware Automation Tools (vRealize, Orchestrator) is a plus. In-depth understanding of Omnissa technologies and their integration with VMware environments. Proven experience in deploying and managing Omnissa solutions.…
August 15, 2024
IT Junior Administrator – MSP System Infrastructure Team
IT Junior Administrator – MSP System Infrastructure Team Essential Duties and Responsibilities: Experience with administrating and maintaining Windows Server 2012 and above High level knowledge of supporting/managing desktop operating systems Email Administration with high level user management including configuring new accounts, password resets, and troubleshooting user login, profile and permission issues Basic virtualization Administration which…
System Administrator (Hybrid WFH)
System Administrator (Hybrid WFH) Essential Duties & Responsibilities: Provide IT support for Microsoft’s core business applications and virtual environments on Azure and VMware. Support services for Microsoft-related technologies, including Windows Server, Office 365, and SharePoint, as well as virtualization technologies on VMware and Azure. Implement and support remote access solutions like VPN and Microsoft Intune.…
August 14, 2024
IT Support Engineer Level 1.5 (ConnectWise)
IT Support Engineer – Level 1.5 (ConnectWise) Required Skills: MSP experience (no exceptions) ConnectWise / ITGlue Experience doing End User IT Support, Cloud, M365 troubleshooting/administration, basic virtualization, Windows System Administration, and general Network Administration (TCP/IP) At least 1 years of experience in general Network Administration/Troubleshooting Ability to perform end-to-end troubleshooting of issues, where the problem…
System Administrator (MSP Cloud Team)
System Administrator (MSP Cloud Team) Responsibilities & Projects: Provide support of incoming requests to the service desk via telephone, web portal, and email to ensure courteous, timely, and effective resolution of end-user issues. Be an escalation point for our T1 staff and work with our Client Account Manager in sales and project management. Provisioning and…
Help Desk Technician Level 2 (ConnectWise)
Help Desk Technician Level 2 (ConnectWise) Job Requirements: 1 year of previous MSP experience Experience with Windows Active Directory Experience with Microsoft Exchange Experience with Microsoft 365 Experience with Windows Server Experience with Windows and Mac OSX support Experience with Firewall administration and support Experience with switching administration and support Experience with Hyper-V and VMware…
Help Desk Technician Level 2 (Hybrid WFH)
Help Desk Technician Level 2 (Hybrid WFH) Job Requirements: 1 year of previous MSP experience Experience with Windows Active Directory Experience with Microsoft Exchange Experience with Microsoft 365 Experience with Windows Server Experience with Windows and Mac OSX support Experience with Firewall administration and support Experience with switching administration and support Experience with Hyper-V and…
System Administrator – Level 2 (MSP)
System Administrator – Level 2 (MSP) Job Responsibilities: Configuring, maintaining, and supporting client IT infrastructure (hardware and online services) Troubleshooting M365 applications (Intune, Exchange, etc.) Administering Microsoft Azure Services Configuring Windows Server tools (PowerShell, Active Directory, Group Policy) Troubleshooting IT peripherals (monitors, printers, cameras, and anything else that plugs into either the wall or the…
Service Desk Technician Level 2 (MSP)
Service Desk Technician Level 2 (MSP) Responsibilities: Troubleshoot, resolve, and document client technical issues Provide remote support, troubleshooting efforts, and remediation in a timely fashion Assist with New client on-boardings Onsite Windows Server Active Directory/GPO deployment and troubleshooting General Windows Server troubleshooting Backup maintenance Hypervisor maintenance Windows printer server deployment and troubleshooting Windows File Share/DFS…
IT System Administrator (ConnectWise)
IT System Administrator (ConnectWise) Responsibilities & Technologies: Tracking & documenting support activities, using ConnectWise ticketing system Perform onsite and remote help desk support Must have good working knowledge of Windows operating systems (desktop and all server) Must have basic knowledge of routers, firewalls, networking and TCP/IP protocol Understanding of VoIP Phone Systems required to set…
August 13, 2024
Helpdesk Technician Tier 2 (MSP)
Helpdesk Technician Tier 2 (MSP) Responsibilities: Provide technical support to clients via phone, email, or in person, ensuring timely and effective resolution of IT issues. Diagnose and troubleshoot hardware, software, and network issues, escalating complex problems to Tier 3 support when necessary. Perform Microsoft Office 365 and Intune Device Management tasks such as account setups,…
August 9, 2024
System Administrator / Team Lead (MSP)
System Administrator / Team Lead (MSP) Required Skills: Demonstrated experience leading an IT Support team or function. Demonstrated experience with ITIL- oriented process design for IT Service Management. Demonstrated experience working in a time-sensitive, high-visibility environment. Experience with leading service desk performance indicators and service level standards Experience with leading service desk technology solutions for…
IT Help Desk Technician L2 (MSP)
IT Help Desk Technician L2 (MSP) Experience and Requirements: Windows 2012, 2016 & 2019 and 2022 Server Onsite installing, administering, and troubleshooting of Microsoft products (Windows 10, 11, and MS Office application suite) Microsoft 365, Azure Entra ID, GPO, switches and firewalls Basic Network connectivity (Ping, IP address, etc.) – SonicWALL preferred. Enjoys challenge of…
System Administrator (ConnectWise/Azure)
System Administrator (ConnectWise/Azure) Essential Duties & Responsibilities: Provide IT support for Microsoft’s core business applications and virtual environments on Azure and VMware. Support services for Microsoft-related technologies, including Windows Server, Office 365, and SharePoint, as well as virtualization technologies on VMware and Azure. Implement and support remote access solutions like VPN and Microsoft Intune. Maintain…
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