Page 49 of 149
Help Desk Technician Tier 2 (ConnectWise)
Help Desk Technician Tier 2 (ConnectWise) Responsibilities: IT support relating to technical issues involving Microsoft’s core business applications Support services for Microsoft-related technologies: Windows 10, Windows Server, O365, Azure Ability to configure and troubleshoot Cisco Meraki and Ubiquiti network equipment including Access Points, routers, switches and firewalls. Provisioning and installation of hardware and software as…
September 26, 2024
Service Desk Technician Level 2 (ConnectWise)
Service Desk Technician Level 2 (ConnectWise) Responsibilities: IT support relating to technical issues involving Microsoft’s core business applications Support services for Microsoft-related technologies: Windows 10, Windows Server, O365, Azure Ability to configure and troubleshoot Cisco Meraki and Ubiquiti network equipment including Access Points, routers, switches and firewalls. Provisioning and installation of hardware and software as…
Help Desk Technician Level 2 (Managed Services)
Help Desk Technician Level 2 (Managed Services) Responsibilities and Requirements: Previous MSP experience required Tracking & documenting support activities, using ConnectWise ticketing system Have good working knowledge of Windows operating systems (desktop and all server) Have knowledge of desktop, laptop, and basic server hardware. Assist or install and configure desktops, laptops, and basic networking hardware…
IT System Engineer & Network Engineer (MSP)
IT System Engineer & Network Engineer (MSP) Requirements: Experience in Tier III, administration, configuration, management and design of Windows Server-based corporate networks Microsoft 365 and Microsoft Azure experience Migration experience with M365 and performing P2V migrations with VMware and Hyper-V Familiarity with virtualization requirements, including VMWare Experience in SonicWall deployments Experience in deployment, management and…
September 20, 2024
Senior Infrastructure Systems Engineer
Role Overview: We are seeking a highly skilled Senior Infrastructure Systems Engineer to join our growing team. This role is designed for experienced professionals who excel in providing advanced technical support and infrastructure management. You’ll play a key role in delivering exceptional service to our clients, driving technical projects, and ensuring robust IT systems. Key…
Senior System Engineer/ Escalation Engineer (MSP)
Senior System Engineer/ Escalation Engineer (MSP) Position Overview: As a Senior IT Specialist (MSP), you will play a critical role in maintaining systems, monitoring alerts, and providing support for Virtualization, Cloud, and Windows technologies. This position offers a mix of reactive and proactive support, allowing you to make a real impact. Senior System Engineer/ Escalation…
Senior Technical Account Manager
Senior Technical Account Manager Responsibilities: Develop relationships with key client contacts (senior partners, managers and executives) as their trusted advisor through regularly scheduled meetings (conference calls and onsite). Ensure that all escalated issues reported by client are tracked and addressed, and the client is involved and updated on status. Prepare and present project, service and product…
Senior System Engineer (MSP)
Senior System Engineer (MSP) Key Responsibilities: Support and administer servers, Microsoft 365, Azure, and BDR solutions (on-premise and cloud). Handle escalations and advanced support for service requests. Assist with the implementation of server and storage projects. Senior System Engineer (MSP) Requirements: Strong experience with Microsoft Azure, Microsoft 365, Teams, and SharePoint. Proficiency in Microsoft server…
Infrastructure Engineer (Managed Services) – Hybrid Work Enviroment
Infrastructure Engineer (Managed Services) – Hybrid Work Enviroment Responsibilities: Script solutions through ConnectWise to install software, resolve issues, remediate vulnerabilities, and deploy new services. Assist with ConnectWise maintenance: update agent scripts, respond to alerts, monitor dashboard, and periodic system review. Patching and maintenance at the network level: WAN and LAN connectivity, routers, firewalls, and security.…
Service Desk Technician (MSP/ConnectWise)
Service Desk Technician (MSP/ConnectWise) Responsibilities: Promptly acknowledges incoming emails and tickets. Answers incoming calls and replies to any voicemails. Determines severity and priority of the problem and either works with the client to resolve the problem or escalates the issue to other team members. Effectively communicates the status and state of various ticket queues. Set…
System Administrator (Managed Services)
System Administrator (Managed Services) Key Responsibilities & Technology: Troubleshoot and resolve Tier 2 service tickets to provide senior level technical IT support to local and remote clients. Perform hardware and software installations and updates. Cybersecurity best practices Network troubleshooting skills Active Directory and Azure Entra ID Microsoft Exchange and M365 Hands-on Configuration and troubleshooting switches,…
System Administrator – MSP (Hybrid WFH)
System Administrator – MSP (Hybrid WFH) Technical Knowledge: Mac and Windows Client Operating Systems Windows Server Administration: Manage and administer Windows servers, including Active Directory, DNS, DHCP, and networking. Microsoft 365 & Azure: Utilize your experience with Microsoft 365 and Azure to enhance client systems. Server Migrations: Perform server migrations from older platforms (as old…
System Administrator (ConnectWise)
System Administrator (ConnectWise) Job Responsibilities: Provide remote and on-site server/workstation/network support and maintenance Install applications and operating systems on customer hardware Investigate user problems and identify their source; determine solutions; test and implement solutions Configure and install servers (Windows 2016-2022), firewalls (Cisco, SonicWALL, Meraki, Fortinet), switches (Cisco, Meraki, Aruba, Unifi), and other related equipment, devices,…
vCIO (Managed Service Provider)
vCIO (Managed Service Provider) Responsibilities: Understanding our client’s business and how they operate. Building healthy relationships with decision makers. Building technology roadmaps that budgets with clients to foresee future technology spending on projects, migrations, and upgrades. Work with TAM (if applicable) to build and maintain company library. Meet with TAM and review current alignment status…
September 19, 2024
IT Service Desk Technician Tier 2 (MSP)
IT Service Desk Technician Tier 2 (MSP) Responsibilities and Requirements: Previous MSP experience required Tracking & documenting support activities, using ConnectWise ticketing system Have good working knowledge of Windows operating systems (desktop and all server) Have knowledge of desktop, laptop, and basic server hardware. Assist or install and configure desktops, laptops, and basic networking hardware…
Senior System Administrator / Project Engineer (Hybrid WFH)
Senior System Administrator / Project Engineer (Hybrid WFH) Common Projects: Server Migrations to Azure environment Server Builds Network Hardware Deployments M365 Email Migrations New Client Onboarding and Deployment Senior System Administrator / Project Engineer (Hybrid WFH) Technologies: Microsoft Windows Server OS (2016/2019/2022) VMware and Hyper-V Installation, Configuration, and Troubleshooting (servers, OS, etc.) Microsoft Active Directory…
Service Desk Technician Tier 2 (MSP)
Service Desk Technician Tier 2 (MSP) Responsibilities and Requirements: Previous MSP experience required Tracking & documenting support activities, using ConnectWise ticketing system Have good working knowledge of Windows operating systems (desktop and all server) Have knowledge of desktop, laptop, and basic server hardware. Assist or install and configure desktops, laptops, and basic networking hardware Have…
IT Support Engineer Level 2 – Managed Services (Partial WFH)
IT Support Engineer Level 2 – Managed Services (Partial WFH) Desired Skills & Experience: Verifiable experience with Microsoft Servers – AD, DNS, etc. Verifiable experience with Microsoft Cloud Offerings – Azure, M365, VDI, etc. Experience supporting Enterprise Backup Solutions – BDR’s, DATTO, Infrascale, etc. Experience supporting Microsoft Office (on-premise and M365) Experience supporting Windows 10/11…
Senior System Administrator / Project Engineer (Hybrid WFH)
Senior System Administrator / Project Engineer (Hybrid WFH) Common Projects: Server Migrations to Azure environment Server Builds Network Hardware Deployments M365 Email Migrations New Client Onboarding and Deployment Senior System Administrator / Project Engineer (Hybrid WFH) Technologies: Microsoft Windows Server OS (2016/2019/2022) VMware and Hyper-V Installation, Configuration, and Troubleshooting (servers, OS, etc.) Microsoft Active Directory…
Senior System Administrator – ConnectWise Automation
Senior System Administrator – ConnectWise Automation Expert Knowledge With: MS Intune MS Autopilot MS Entra ID ConnectWise Automate ConnectWise Control Automation technology – Specifically Immybot and Rewst Senior System Administrator – ConnectWise Automation Qualifications: Previous MSP experience Knowledge of Microsoft technologies, Meraki, and VMWare technologies Strong knowledge of server and storage hardware Desire for continuous…
September 12, 2024
Page 49 of 149
