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Service Desk Technician Level 2 (MSP/ConnectWise)
Service Desk Technician Level 2 (MSP/ConnectWise) Skills: Microsoft Windows Operating Systems for Desktops and Laptop Windows Server versions 2008-2022 Windows Server: Remotely Diagnose, Troubleshoot and Repair M365 administration Active Directory and Group Policy requests Networking architecture and equipment (routers, firewalls, switches, cabling, VoIP, etc.) Backup Solutions (hardware/software and Cloud) Azure Entra ID (Intune a plus)…
August 30, 2024
System and Network Administrator (Managed Services)
System and Network Administrator (Managed Services) Responsibilities: Tracking time, communications, and work output via our ConnectWise Manage PSA. Collaborating with internal teams, vendors, and client contacts. Installing, configuring, and troubleshooting workstations, servers, and cloud applications. Creating and maintaining information and documentation. System and Network Administrator (Managed Services) Experience: At least 1 year of previous MSP…
IT Help Desk Technician Tier 2 (MSP)
IT Help Desk Technician Tier 2 (MSP) Responsibilities and Requirements: Previous MSP experience is a must Provide tier two support to end users remotely or on customer site Work on escalated tickets to find timely resolutions to complex customer issues Experience with provisioning, administering, and troubleshooting various components of Microsoft 365 including but not limited…
IT Helpdesk Manager – MSP
IT Helpdesk Manager – MSP Summary: Leading and mentoring a team of skilled IT professionals to deliver exceptional support services. Establishing and optimizing Helpdesk procedures and workflows to ensure efficient operations. Serving as a pivotal point of contact for escalated technical issues and providing guidance for effective resolution. Collaborating with cross-functional teams to address client…
Senior NOC Tier 3 Engineer
Key Responsibilities: Oversee and maintain network connectivity, performance, and system alerts within the Network Operations Center. Manage backups, patches, releases, and change management processes to ensure system reliability and security. Address advanced NOC and server issues, including patch and firmware updates, as well as vulnerability remediation. Demonstrate expertise in applications and platforms, including MS Intune,…
August 29, 2024
Senior Centralized Services Engineer (MSP)
Senior Centralized Services Engineer (MSP) Key Responsibilities: Monitor and manage network connectivity, performance, and system alerts within the Network Operations Center. Oversee backups, patches, releases, and change management processes. Handle NOC and server-related tasks, including patch remediation, firmware updates, and vulnerability management. Expertise in managing and optimizing applications and platforms such as MS Intune, MS…
IT Support Specialist (MSP)
IT Support Specialist (MSP) Requirements: Windows OS Experience 1+ years working for a Managed Service Provider Required 2+ years of IT experience Experience troubleshooting/ administering M365 Active directory & Group Policy management Windows server administration Project experience with migrations, upgrades and virtualization/consolidation Preferred Client side server and network support IT Support Specialist (MSP) Benefits: Salary: $50,000-$60,000 Health,…
IT Helpdesk Support Tier II – MSP
IT Helpdesk Support Tier II (MSP) Required Experience: 3+ years experience with Windows Servers, O365, and Azure MUST HAVE 1+ YEARS EXPERIENCE WORKING FOR A MANAGED SERVICE PROVIDER 3+ years experience administering Active Directory and managing Group Policies. Exceptional customer service and troubleshooting skills. 2+ years experience with ConnectWise preferred IT Helpdesk Support Tier II (MSP) Benefits…
August 27, 2024
Senior System Administrator (MSP/Azure)
Senior System Administrator (MSP/Azure) Technical Skills: Windows Server Operating Systems & Roles • Windows and Mac desktop operating systems • Microsoft 365 • MIcrosoft Azure Entra ID • Microsoft Intune Mobile device management Networking: TCP/IP, MAC, VLAN, VPN, DHCP, FIREWALL, NAT, IPS, IDS, RADIUS, QoS Wireless protocols: 802.11a/b/g/n/ac/ax Understanding of best practice data administration and…
August 23, 2024
IT Support Technician Tier 2 (MSP)
IT Support Technician Tier 2 (MSP) Responsibilities: Provide support of incoming requests to the service desk via telephone, web portal, and email to ensure courteous, timely, and effective resolution of end-user issues. Provisioning and system setup for new hires. You can use remote tools and diagnostic utilities to help in resolving support requests (ConnectWise). Experience…
System Administrator (Managed Services)
System Administrator (Managed Services) Responsibilities: Point of escalation for issues not resolved by level 1 (remote or field) resources. Collaborate with colleagues to identify issues and develop a course of action if a resolution is not readily available. Identify the best course of action to resolve issues by utilizing internal or external resources. High-level knowledge…
August 21, 2024
Help Desk Technician Level 1 (Managed Services)
Help Desk Technician Level 1 (Managed Services) Key Responsibilities: Provide first-line technical support for clients via phone, email, or on-site visits. Diagnose and resolve basic issues related to low voltage systems including CCTV, access control, and structured cabling. Assist in the installation, configuration, and maintenance of low voltage systems. Perform routine checks and preventive maintenance…
August 20, 2024
IT Systems Administrator (MSP)
Why Join Us? Growth Opportunities: Work with a variety of technologies and gain hands-on experience with both projects and escalated support. Flexibility: Enjoy a hybrid work model Comprehensive Benefits: We offer a competitive salary, fully covered medical, dental, and vision insurance, generous PTO, 401k, and reimbursement for travel, phone, and certifications. Role Overview: As an…
IT Sales Executive (MSP)
IT Sales Executive (MSP) Requirements and Responsibilities: Proven knack for connecting with business owners and C-level executives. Demonstrated history of hitting sales targets within a metrics-focused setup. Understanding of basic technology principles and how they apply to business contexts. Connect with business owners and C-level executives in the area through friendly face-to-face interactions. Craft and…
August 19, 2024
Mid Level IT Support Technician (MSP)
Mid Level IT Support Technician (MSP) Requirements: Experience working with enterprise E-mail solutions such as Microsoft 365, G-Suite and Exchange along with ability to integrate them on mobile devices. Appropriate knowledge of Microsoft Server / Active Directory for solving Tier 1 & 2 issues Solid understanding of and ability to configure TCP/IP and troubleshooting Internet…
System Administrator Tier 2.5 (MSP)
System Administrator Tier 2.5 (MSP) Requirements: Experienced in Managed Services (MSP); excellent knowledge with best practices in keeping IT systems efficient – minimum of 1 year of managed services experience Deployment and administration of Microsoft 365 (M365) environments. Proven success migrating business email to M365 Building and deploying file servers and cloud computing solutions; Windows…
Senior System Administrator (Partial WFH)
Senior System Administrator (Partial WFH) Responsibilities: Support services for Microsoft related technologies: Microsoft 365, Teams, Azure, SharePoint, Windows Server, SQL etc. Support services for virtualization technologies: VMware, Citrix, and Microsoft IT Support relating to issues with the internal systems and network infrastructure. Technical services and support at the network level: WAN and LAN connectivity, routers,…
System Administrator (Managed Services)
System Administrator (Managed Services) Experience and Technologies: Windows Server versions 2012/2016/2019/2022 Active Directory, DNS, DHCP, RDP, TCP/IP, VPN, SSLVPN M365 administrations and migrations VMware and Hyper-V implementations and upgrades Azure or AWS administration SonicWALL or Meraki firewall configuration Familiarity with ConnectWise, Datto RMM, ITGlue, or similar products System Administrator (Managed Services) Benefits: Health, Dental, and…
Senior System Administrator (MSP)
Senior System Administrator (MSP) Responsibilities: Support services for Microsoft related technologies: Microsoft 365, Teams, Azure, SharePoint, Windows Server, SQL etc. Support services for virtualization technologies: VMware, Citrix, and Microsoft IT Support relating to issues with the internal systems and network infrastructure. Technical services and support at the network level: WAN and LAN connectivity, routers, firewalls,…
Senior Virtualization Engineer (VMWare)
Senior Virtualization Engineer (VMWare) Required Qualifications: Permanent Resident or US Citizen Deep knowledge and extensive experience with VMware products, including vSphere, vCenter, ESXi, NSX, and Omnissa. Experience with VMware Automation Tools (vRealize, Orchestrator) is a plus. In-depth understanding of Omnissa technologies and their integration with VMware environments. Proven experience in deploying and managing Omnissa solutions.…
August 15, 2024
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