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System Administrator (Managed Services)
System Administrator (Managed Services) Key Responsibilities & Technology: Troubleshoot and resolve Tier 2 service tickets to provide senior level technical IT support to local and remote clients. Perform hardware and software installations and updates. Cybersecurity best practices Network troubleshooting skills Active Directory and Azure Entra ID Microsoft Exchange and M365 Hands-on Configuration and troubleshooting switches,…
September 20, 2024
System Administrator – MSP (Hybrid WFH)
System Administrator – MSP (Hybrid WFH) Technical Knowledge: Mac and Windows Client Operating Systems Windows Server Administration: Manage and administer Windows servers, including Active Directory, DNS, DHCP, and networking. Microsoft 365 & Azure: Utilize your experience with Microsoft 365 and Azure to enhance client systems. Server Migrations: Perform server migrations from older platforms (as old…
System Administrator (ConnectWise)
System Administrator (ConnectWise) Job Responsibilities: Provide remote and on-site server/workstation/network support and maintenance Install applications and operating systems on customer hardware Investigate user problems and identify their source; determine solutions; test and implement solutions Configure and install servers (Windows 2016-2022), firewalls (Cisco, SonicWALL, Meraki, Fortinet), switches (Cisco, Meraki, Aruba, Unifi), and other related equipment, devices,…
vCIO (Managed Service Provider)
vCIO (Managed Service Provider) Responsibilities: Understanding our client’s business and how they operate. Building healthy relationships with decision makers. Building technology roadmaps that budgets with clients to foresee future technology spending on projects, migrations, and upgrades. Work with TAM (if applicable) to build and maintain company library. Meet with TAM and review current alignment status…
September 19, 2024
IT Service Desk Technician Tier 2 (MSP)
IT Service Desk Technician Tier 2 (MSP) Responsibilities and Requirements: Previous MSP experience required Tracking & documenting support activities, using ConnectWise ticketing system Have good working knowledge of Windows operating systems (desktop and all server) Have knowledge of desktop, laptop, and basic server hardware. Assist or install and configure desktops, laptops, and basic networking hardware…
Senior System Administrator / Project Engineer (Hybrid WFH)
Senior System Administrator / Project Engineer (Hybrid WFH) Common Projects: Server Migrations to Azure environment Server Builds Network Hardware Deployments M365 Email Migrations New Client Onboarding and Deployment Senior System Administrator / Project Engineer (Hybrid WFH) Technologies: Microsoft Windows Server OS (2016/2019/2022) VMware and Hyper-V Installation, Configuration, and Troubleshooting (servers, OS, etc.) Microsoft Active Directory…
Service Desk Technician Tier 2 (MSP)
Service Desk Technician Tier 2 (MSP) Responsibilities and Requirements: Previous MSP experience required Tracking & documenting support activities, using ConnectWise ticketing system Have good working knowledge of Windows operating systems (desktop and all server) Have knowledge of desktop, laptop, and basic server hardware. Assist or install and configure desktops, laptops, and basic networking hardware Have…
IT Support Engineer Level 2 – Managed Services (Partial WFH)
IT Support Engineer Level 2 – Managed Services (Partial WFH) Desired Skills & Experience: Verifiable experience with Microsoft Servers – AD, DNS, etc. Verifiable experience with Microsoft Cloud Offerings – Azure, M365, VDI, etc. Experience supporting Enterprise Backup Solutions – BDR’s, DATTO, Infrascale, etc. Experience supporting Microsoft Office (on-premise and M365) Experience supporting Windows 10/11…
Senior System Administrator / Project Engineer (Hybrid WFH)
Senior System Administrator / Project Engineer (Hybrid WFH) Common Projects: Server Migrations to Azure environment Server Builds Network Hardware Deployments M365 Email Migrations New Client Onboarding and Deployment Senior System Administrator / Project Engineer (Hybrid WFH) Technologies: Microsoft Windows Server OS (2016/2019/2022) VMware and Hyper-V Installation, Configuration, and Troubleshooting (servers, OS, etc.) Microsoft Active Directory…
Senior System Administrator – ConnectWise Automation
Senior System Administrator – ConnectWise Automation Expert Knowledge With: MS Intune MS Autopilot MS Entra ID ConnectWise Automate ConnectWise Control Automation technology – Specifically Immybot and Rewst Senior System Administrator – ConnectWise Automation Qualifications: Previous MSP experience Knowledge of Microsoft technologies, Meraki, and VMWare technologies Strong knowledge of server and storage hardware Desire for continuous…
September 12, 2024
IT Helpdesk Support Tier 1.5 – MSP
IT Helpdesk Support Tier 1.5 – MSP Required Experience: 1+ years experience with Windows Servers, O365, and Azure MUST HAVE 1+ YEARS EXPERIENCE WORKING FOR A MANAGED SERVICE PROVIDER 1+ years experience administering Active Directory and managing Group Policies. Exceptional customer service and troubleshooting skills. 1+ years experience with ConnectWise preferred IT Helpdesk Support Tier…
System Administrator – Tier 2 (MSP)
System Administrator – Tier 2 (MSP) Requirements: Experience with Windows 2012, 2016, 2019, and 2022 Server roles Onsite installing, troubleshooting, and managing Microsoft products (Windows 11, and MS Office application suite) as well as Macs Experience with Microsoft 365 Administration & Migrations Experience Azure (Entra ID, Intune, and VMs are a plus) Thorough understanding of…
IT Helpdesk Support (MSP)
IT Helpdesk Support (MSP) Requirements: Windows OS Experience 1+ years working for a Managed Service Provider Required 2+ years of IT experience Experience troubleshooting/ administering M365 Active directory & Group Policy management Windows server administration Project experience with migrations, upgrades and virtualization/consolidation Preferred Client side server and network support IT Helpdesk Support (MSP) Benefits: Salary: $50,000-$60,000 Health,…
IT Service Desk Support Tier 2 (MSP)
Why Join Us? Our company is at the forefront of IT services, dedicated to providing top-notch support and solutions to a diverse clientele. By joining our Atlanta team, you’ll be part of a growing MSP that values innovation, teamwork, and excellence. You’ll have the opportunity to work with cutting-edge technology and contribute to our dynamic…
IT Senior System Administrator (MSP/Azure)
IT Senior System Administrator (MSP/Azure) Responsibilities: Provide day-to-day support across a diverse tech stack including Virtualized Servers (100% focus on Azure), M365, Active Directory, and VMware Handle incoming tickets ensuring timely resolution of issues Perform general support and troubleshooting for both cloud and on-prem environments Manage Azure environments, including Azure Virtual Desktops (VD), networking, and…
IT Support Engineer Level 2 (Windows/Azure)
IT Support Engineer Level 2 (Windows/Azure) Responsibilities: Provide Level 2 support for our clients, handling escalated technical issues related to Windows desktop environment, Windows Server, Active Directory, Group Policy, Domain Environments, basic networking principals, routers, modems, switches, M365 Administration, VMWare, Hyper-V, virtualization, Azure Entra ID, Intune, remote management tool, and ticketing system (ConnectWise or Autotask…
Marketing & Branding Intern (Unpaid)
Overview of the Internship Program: We are seeking a Marketing & Branding Intern who is ready to gain hands-on experience in content creation, social media management, and marketing research—all while building a strong foundation in the dynamic world of marketing and branding for a niche professional services firm. This is an unpaid internship that offers…
September 11, 2024
IT Project Coordinator – Managed Service Provider
IT Project Coordinator Job Description: We are seeking a dynamic Project Coordinator to manage and oversee client projects from inception to completion. This role is ideal for someone with project coordination experience working for a Managed Service Provider. The growth path for the project coordinator would be a Project Manager. IT Project Coordinator Key Responsibilities:…
September 10, 2024
IT Service Manager/ Engineer (Hybrid Workplace)
IT Service Manager/ Engineer (Hybrid Workplace) Responsibilities: Provide strong leadership and management of the support staff including meeting regularly to review progress of work, resolution of problems, and ensure that standards for quality and quantity of work are met. Conduct performance evaluations for team leaders and maximize team efficiency Evaluate Technology trends and ensure company…
September 6, 2024
Service Desk Manager (MSP) – Partial WFH
Service Desk Manager (MSP) – Partial WFH Responsibilities Manage the day-to-day operations of the Service Desk. Assign incoming tickets to the appropriate resources based of skillset, availability, and workload. Train, coach, and mentor service desk staff to improve their technical knowledge and customer service skills. Act as technical escalation point for the Service Desk. Collaborate…
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