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IT Sales Executive – Managed Service Provider
IT Sales Executive – Managed Service Provider Responsibilities: Identify, target, and secure new business opportunities through networking, cold calling, and referrals. Develop and maintain strong relationships with existing clients to ensure ongoing satisfaction and identify upsell opportunities. Understand client needs and present appropriate managed services and IT solutions, including cloud services, cybersecurity, networking, and data…
October 16, 2024
Senior System Administrator (Hybrid WFH)
Senior System Administrator (Hybrid WFH) Requirements: At least 1 year of previous MSP experience Design, Implement, and Support LAN/WAN technologies (i. e. installation of routers, switches, firewalls, wireless, etc..). • Design, Implement and Support Microsoft Active Directory environments (2012-2022) on-premise and in the cloud. • Design, Implement and Support both AWS/Azure infrastructures. • Advanced Knowledge…
October 11, 2024
Senior System Administrator (Managed Services/Azure)
Senior System Administrator (Managed Services/Azure) Experience: Previous MSP experience required Experience in consulting, ability to work well in multiple client settings. Provide end-to-end client support with a broad-based IT background with a technical understanding of networks, protocols, security configurations, and identity and access management. Knowledge of cloud-based technologies such as Microsoft Azure and Microsoft 365…
System Administrator MSP – Hybrid WFH
System Administrator MSP – Hybrid WFH Responsibilities: Provide IT support for Microsoft’s core business applications and virtual environments on Azure and VMware. Support services for Microsoft-related technologies, including Windows Server, Microsoft 365, and SharePoint, as well as virtualization technologies on VMware, Hyper-V, and Azure. Implement and support remote access solutions like VPN and Microsoft Intune.…
IT System Administrator (MSP/Azure)
IT System Administrator (MSP/Azure) Required Skills: Ability to migrate servers and perform M365 migrations Support Azure Entra ID, Intune, Virtual Desktops, and VMs Solid Working Knowledge of Firewall Technologies including VPN ‐ SonicWALL and Cisco shop Experience with troubleshooting and deploying Windows 2012 through 2022 servers Extensive network skills and experience including TCP/IP; DHCP, DNS,…
October 9, 2024
Senior System Administrator (MSP/Windows)
Senior System Administrator (MSP/Windows) Qualifications: Previous Experience working for a MSP, CSP, or supporting multiple domains concurrently highly preferred Experience performing advanced troubleshooting and administration of servers, networks, and standard business application. Experience with Autotask and Datto RMM preferred. Experience managing IT projects. Experience building technical documents such as SOP’s, runbooks, and roadmaps Experience managing…
System Administrator (Managed Services)
System Administrator (Managed Services) Key Responsibilities & Technology: Troubleshoot and resolve Tier 2 service tickets to provide senior level technical IT support to local and remote clients. Perform hardware and software installations and updates. Cybersecurity best practices Network troubleshooting skills Active Directory and Azure Entra ID Microsoft Exchange and M365 Hands-on Configuration and troubleshooting switches,…
IT Support Technician Level 2 (Windows/Azure)
IT Support Technician Level 2 (Windows/Azure) Responsibilities: Provide Level 2 support for our clients, handling escalated technical issues related to Windows desktop environment, Windows Server, Active Directory, Group Policy, Domain Environments, basic networking principals, routers, modems, switches, M365 Administration, VMWare, Hyper-V, virtualization, Azure Entra ID, Intune, remote management tool, and ticketing system (ConnectWise or Autotask…
October 8, 2024
System Administrator (MSP/Azure)
System Administrator (MSP/Azure) Requirements: Experience working in an MSP Knowledge of Microsoft and Apple platforms Experience with Windows Server including 2016, 2019, & 2022 Management and Understanding of Active Directory Environments and Group Policies Fundamental understanding of Microsoft 365, Azure Entra ID, Intune, and AVD Experience with Azure Cloud environments on both administration and infrastructure…
IT Systems Administrator (Tier II) “Jack of all Trades”
IT Systems Administrator (Tier II) Requirements: Server OS and associated technologies – (Server 2008 +, Exchange 2010+, PowerShell, Active Directory, Group Policy, etc.) Strong understanding of DNS and how it affects network and servers Office 365 migration, troubleshooting and setup 2+ years working for a Managed Service Provider Required*** Next Generation Firewall (UTM) support and…
Systems Administrator- Remote & Onsite Support (MSP)
Systems Administrator- Remote & Onsite Support (MSP) Job Requirements: Experience servicing and supporting SMB networks/products MUST HAVE 1+ YEARS EXPERIENCE WORKING FOR A MANAGED SERVICE PROVIDER** Excellent communication skills & professional demeanor Ability to work remotely Comfortable going on client sites in Maryland when needed Experience with Cloud Technologies O365 & Azure Familiarity with LAN/WAN/VoIP technologies…
IT Support Specialist (Hotel Support)
IT Support Specialist (Hotel Support) Requirements: Windows 10 and Windows 2016/2019 Sever OS Experience 1+ years supporting a hotel or hotels in the hospitality industry REQUIRED 2+ years of IT experience Experience troubleshooting/ administering O365 Active directory & Group Policy management Experience with VMware’s virtualization stack and products Windows server administration ConnectWise Manage and ConnectWise…
IT System Engineer “Jack of All Trades” – MSP
IT System Engineer “Jack of All Trades” – MSP Responsibilities : Lead all cloud infrastructure evaluation, design, architecture and implementation projects and tasks both internally and for clients. Act as the last escalation point for the Engineering team for all technical issues. Design, develop, and/or integrate proven solutions to complex application problems for vast portfolio of…
October 4, 2024
IT Project Engineer 2.5 – MSP
IT Project Engineer 2.5 – MSP Requirements: Lead the implementation of projects and solutions, primarily focusing on Windows servers, Active Directory, VMWare, Citrix, Hyper-V, Dell, HP, Azure, and ConnectWise. Implementation of Virtualization technologies (VMWare and Hyper-V). Collaborate with clients to gather requirements, design customized solutions, and develop implementation plans. Configure, deploy, and optimize hardware and…
October 2, 2024
IT Outside Salesperson (MSP)
IT Outside Salesperson (MSP) Responsibilities: Identify and develop new business opportunities by understanding client needs and offering appropriate IT services and solutions. Conduct thorough needs analysis and technical assessments to propose customized IT solutions. Present and demonstrate our IT services and products to potential clients. Develop and deliver compelling sales presentations and proposals. Build and…
October 1, 2024
Senior System Engineer
Why Work Here? Innovative Environment: Be part of a dynamic team that embraces new technologies and solutions. Career Growth: We prioritize professional development, offering education and certification assistance to help you advance your skills. Supportive Culture: Enjoy a collaborative atmosphere where your contributions are valued, and teamwork is essential. Key Responsibilities: Administer and support servers,…
IT Helpdesk Technician Tier 1.5 (MSP)
IT Helpdesk Technician Tier 1.5 (MSP) Technologies and Requirements: Administration and support of Windows Servers versions 2012 through 2022 Proficient in VMware ESXi and Hyper-V. Experience with Microsoft 365 and Azure Entra ID (Azure VMs preferred) Intermediate understanding of networking concepts and protocols, including TCP/IP, DNS, DHCP, and VLANs. Familiarity with basic firewall concepts and…
September 30, 2024
Help Desk Technician / Field Engineer (MSP)
Help Desk Technician / Field Engineer (MSP) Job Responsibilities: Troubleshooting and resolving desktop issues. Provide “boots on the ground” for remote Service and Project Engineers… this will be an opportunity to learn more about IT! Assist with final data migration of configured computers and position workstations, including computer setup, peripheral setup and cable management Personable,…
IT Service Desk Manager (MSP)
IT Service Desk Manager (MSP) Primary Responsibilities: Team Leadership: Supervise, train, and evaluate the help desk team. Assign tasks, establish performance metrics, and guide team operations. Operational Excellence: Manage day-to-day handling of service requests, ensuring efficient logging, adequate information gathering, accurate prioritization, and resolution within SLAs. Monitor and balance team workloads. Support & Escalation: Guarantee…
Lead Service Desk Technician (Managed Services)
Lead Service Desk Technician (Managed Services) Team Management: Monitor unassigned tickets and ensure team members are assigning them as needed. Create and maintain schedules to ensure phone coverage from 6 am to 6 pm. Manage the after-hours on-call rotation schedule for Service Desk technicians. Ensure technicians are confirmed for their shifts and after-hours support. Provide…
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