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IT System Engineer L2/L3 (Escalation Team) – MSP
IT System Engineer L2/L3 (Escalation Team) – MSP Expectation: Diagnose and resolve a wide range of technical issues remotely, or at client sites. Handle escalations/questions from the team, mentor junior techs, and lead training sessions Liaise with vendors and other third parties to move issues toward completion Coordinating and implementing client/server applications architecture Detailed understanding…
June 21, 2025
Senior Project Engineer (Hybrid) MSP
Senior Project Engineer (Hybrid) MSP Experience: Experience with cloud technologies and specifically Amazon Web Services (AWS), Microsoft Azure, and Office 365. (Setup, configuration, design, and support of cloud-based workloads) Building and managing firewalls (Cisco ASA, Meraki Firewalls, VPNs, and Security Solutions) Proficient with router, firewall, switch, and access point configuration and managements Experience with Azure,…
IT Service Field Technician (Ticket Crasher) MSP
IT Service Field Technician (Ticket Crasher) MSP Duties: Experience troubleshooting and administering M365 Experience troubleshooting MacBooks, Chromebooks, and PCs Analyzing remote monitoring reports to identify capacity and performance issues and remediate them Experience working with Kaysea, VM, and ConnectWise is a plus Ability to multi-task and adapt to changes quickly & be a team player…
June 20, 2025
Junior IT System Administrator (ConnectWise) MSP
Junior IT System Administrator (ConnectWise) MSP Duties: Experience with administration of M365 and M365 product suite Proficiency in Active Directory administration, implementation, and troubleshooting of Group Policy and AD topologies Provide end-user technical support, hardware installation, and infrastructure replacement at customer location Familiarity with ConnectWise and IT Glue Respond to customer support requests through phone…
Outside IT Sales Representative (Hybrid) – MSP
Outside IT Sales Representative (Hybrid) – MSP Duties: Communicate effectively with potential clients, demonstrating polished written and verbal skills Identify and prospect new potential customers, leveraging your existing network and connections in the industry Proficiency with CRM and database applications Meet and exceed sales goals, contributing to the company’s overall growth and success Experience selling…
L3 System Engineer (Hybrid) – MSP
L3 System Engineer (Hybrid) – MSP Experience: Implementing network software and hardware upgrades (Cisco Meraki; SonicWall) Configuring and managing firewalls, switches, WAPs, VPNs, and other network appliances Configure servers and other critical components in Azure Experience working with Azure & AWS administration and support M365 administration with domain synchronization and migrations from G-suite and Exchange…
Senior System Engineer (Project Team) – MSP
Senior System Engineer (Project Team) – MSP Experience: Troubleshooting and deploying Windows Server 2012-2019 M365 administration with domain synchronization and migrations from G-suite and Exchange or other providers Active Directory and Group Policy creation VMware and/or Hyper-V experience P2V migration experience Ticketing and RMM experience (ConnectWise, Kaseya, ITGlue, Datto, etc.) Implementing network software and hardware…
Senior System Engineer (Implementation Team) MSP
Senior System Engineer (Implementation Team) MSP Duties : Designing & implementing Microsoft systems such as virtualization cloud or workstation projects Design & Implementation of project-based assessments and documentation taken Installing, configuring, testing, and maintaining operating systems, application software, and system management tools Extensive experience working with Windows OS and Windows Server 2008-2019 Administration/troubleshooting of On-Premises networks…
IT System Engineer -Tier II (Virtualization Team) MSP
IT System Engineer -Tier II (Virtualization Team) MSP Duties: Configuring, maintaining, and supporting client IT infrastructure (hardware and online services) Troubleshooting M365 and Office365 applications (Intune, Exchange, etc.) Configuring Windows Server tools (PowerShell, Active Directory, Group Policy) Basic configuration, management, troubleshooting, and ability to deploy software-based network services Knowledge and experience with Active Directory and…
IT System Administrator Level 2 (Hybrid) MSP
IT System Administrator Level 2 (Hybrid) MSP Duties and Responsibilities: Supporting onboarding/off-boarding employees, including synchronization with Office 365, SharePoint and OneDrive Experience with working with Azure Virtual Desktops Experience working with the Cisco Unity VoIP system or any other Cisco products Deploy software, run updates, and maintain Android and Apple devices used in warehouse management…
IT Senior System Engineer (Project Lead) MSP
IT Senior System Engineer (Project Lead) MSP Duties & Experience: Design & Implementation of network-level projects: WAN, LAN and WIFI connectivity, routers, firewalls, and security Lead and execute multiple projects on a timely basis within a certain time frame Strong experience with Cloud technologies such as Azure, VMware and SonicWall Setting up the right expectation…
IT System Engineer (Windows) – MSP
IT System Engineer (Windows) – MSP Duties: Experience in computer hardware troubleshooting, new setups, and installations Experience in troubleshooting and supporting Microsoft Windows desktop operating systems, Microsoft Office suites, and Office 365 Experience with self-managing small projects Install and optimizes hardware/software/network products and configurations at customer sites Diagnoses and resolves product performance problems Performs maintenance…
Senior System Administrator
Responsibilities: Serve as the primary onsite engineer and trusted advisor for a major client Lead technical projects from design to implementation Deploy and manage Azure environments (VMs, networking, identity, storage) Administer the full Microsoft 365 suite (Exchange, SharePoint, Teams) Manage and secure endpoints using Microsoft Intune Handle advanced support escalations (servers, cloud, networking) Collaborate with…
June 18, 2025
Technical Account Manager (MSP/ConnectWise)
Technical Account Manager (MSP/ConnectWise) Responsibilities: Conduct regular client meetings to assess technical needs and business goals Develop and present IT roadmaps that drive operational success Build trusted client relationships and serve as their strategic advisor Identify risks, gaps, and improvement opportunities across infrastructure and systems Work cross-functionally with technical teams to ensure solution delivery Lead…
IT Service Desk Technician Tier 2 (Managed Services)
Responsibilities: Resolve escalated helpdesk tickets from Tier 1 support Troubleshoot and support Windows desktops, laptops, and servers Manage Active Directory, Group Policy, DNS, DHCP, and file/print services Provide Microsoft 365 and Azure support (account setup, permissions, syncing issues, etc.) Use RMM tools (ConnectWise or similar) to remotely diagnose and resolve issues Perform intermediate network support:…
Senior System Administrator (MSP Team)
Key Responsibilities: Administer and support Microsoft 365, Azure, SharePoint, Teams, Windows Server, and Active Directory environments Troubleshoot and resolve complex technical issues escalated from the service desk (Tier 3+) Manage and support virtual environments using VMware, Citrix, and/or Hyper-V Provide advanced network and security support, including LAN/WAN, VPN, firewalls, and BDR solutions Collaborate with project…
Help Desk Technician Tier 2 (MSP/ConnectWise)
Help Desk Technician Tier 2 (MSP/ConnectWise) Daily Responsibilities: Tackle 10–15 Tier 2 tickets daily and keep your workflow organized and efficient Deliver smart, fast solutions for our business clients Stay connected with clients and provide clear, friendly updates throughout the process Visit client sites periodically and represent our team with professionalism and expertise Help Desk…
IT Sales Executive (Managed Services)
IT Sales Executive (Managed Services) Responsibilities: Leverage your existing relationships with business owners and executives to drive sales Generate leads through cold calling, referrals, LinkedIn, and networking Convert leads into long-term client relationships with consultative selling Manage the full sales cycle from prospecting to closing Hit sales targets and track activities using CRM tools like…
System Administrator (Managed Services Provider)
System Administrator (Managed Services Provider) Key Responsibilities: Serve as a technical escalation point for desktop, server, and infrastructure issues Administer and support Microsoft 365 (Exchange, OneDrive, SharePoint, Teams) Manage Windows Server environments, Active Directory, and Group Policy Troubleshoot networking issues involving TCP/IP, DNS, DHCP, and RADIUS Respond to malware, virus, and spyware incidents Provide end-user…
Level 2 Help Desk Technician (MSP Experience Required)
Responsibilities: Resolve Level 2 service tickets via phone, email, or remote access Troubleshoot hardware, software, network, and cloud-related issues Provision new users, configure devices, and assist with onboarding Administer and troubleshoot Windows Server, Active Directory, and Microsoft 365 Perform patching, antivirus installs, and routine updates Use RMM and PSA tools to monitor client systems and…
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