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Senior Cloud and Systems Engineer – MSP
Key Responsibilities Cloud & Systems Architecture (60%) Design high availability and disaster recovery strategies for hybrid and cloud-based solutions. Lead the development of reusable cloud design patterns. Serve as subject matter expert for virtualization, multi-tenancy, orchestration, and DevOps tools. Evaluate and design architectural options across Azure, AWS, GCP, and on-prem platforms. Collaborate on complex DevOps…
May 11, 2025
Service Delivery Manager – MSP | Santa Fe Springs, CA
What You’ll Do: Lead day-to-day service delivery across the help desk and field teams Monitor ticket flow and SLA compliance using Autotask (or similar PSA) Review and audit tickets for quality and resolution accuracy Analyze trends in overdue tickets and coordinate solutions with staff Oversee billing dispute resolution and time entry approvals Manage service contracts…
M365 Project Engineer (MSP | Hybrid – DMV)
What You’ll Do Lead Microsoft cloud projects: Exchange Online migrations, SharePoint transitions, Intune deployments, Entra ID rollouts, Teams Phone implementations. Administer and troubleshoot Microsoft 365 (Exchange, SharePoint, Teams, Intune, Entra ID). Deploy Azure solutions including AVD, Windows 365, virtual networks, and core compute resources. Implement and monitor Microsoft Defender XDR; guide remediation during security events.…
IT Consultant – MSP Projects (Field-Based | DC Metro Area)
What You’ll Do Travel to client sites to lead and support IT infrastructure projects Deploy and troubleshoot complex systems, including servers, cloud platforms, and networks Consult with clients to implement customized technology solutions Monitor and optimize systems performance and security Collaborate across departments to improve processes and align IT with business goals Stay ahead of…
Service Desk Manager – MSP (Hybrid/Remote)
What You’ll Do Lead a team of 8–10 Service Desk technicians Oversee daily support operations, including KPIs, ticket flow, and client satisfaction Develop and manage technician onboarding and training programs Work closely with a Service Coordinator to ensure scheduling efficiency and SLA alignment Partner with senior engineers and leadership on escalations, quality assurance, and service…
System Engineer L3 – Managed Services
System Engineer L3 – Managed Services Responsibilities: Lead Azure migration projects end-to-end for a variety of clients, including planning, analysis, design, implementation, and support. Troubleshoot network and server-related issues for internal and external clients. Follow technical best practices and provide subject matter expertise for project and support engagements. Act as a technical escalation point for…
Systems Engineer (MSP – Dedicated Client)
What You’ll Do Administer Windows and Linux servers, Active Directory, and Microsoft 365. Support virtualization platforms (VMware, Hyper-V) and hybrid cloud environments (Azure). Design and implement IT infrastructure upgrades and process improvements. Configure and maintain secure networks (firewalls, VPNs, VLANs). Participate in automation initiatives and improve system documentation. Provide Tier 2/3 support, working closely with…
IT Sales Executive – MSP
IT Sales Executive (MSP Experience Required)📍 Location: Columbia, MD (On-site/Hybrid)💰 Compensation: $60K base + double OTE + full benefits🕒 Type: Full-time What You’ll Be Doing: Prospect and close new business for managed IT and cloud services Manage the full sales cycle from lead gen to contract Build strong relationships with potential clients Work closely with…
vCIO – Managed Services
vCIO – Managed Services Job Responsibilities: Understand clients’ strategic goals and objectives and establish a long-term IT strategy and plan that aligns with their business focus. Video meetings with C-level executives and decision-makers to recommend technology improvements that align with organizational initiatives. Manage client accounts, beginning with the initial onboarding phase as well as monthly,…
IT Helpdesk Support (ConnectWise)
IT Helpdesk Support (ConnectWise) Responsibilities: Respond to calls, tickets and emails to troubleshoot reported issues in a helpdesk environment using ConnectWise. Complete basic troubleshooting and provide IT support for Microsoft core business applications and operating systems Provide desktop support, manage accounts in active directory, printer support Provide network support and some administration. IT Helpdesk Support…
Senior System Engineer
Senior System Engineer Responsibilities: Design, deploy, and maintain infrastructure solutions for our clients Provide advanced troubleshooting and support for a variety of IT systems and applications Manage and monitor network performance and security Collaborate with other team members to deliver high-quality services to our clients Stay current on industry trends and emerging technologies to drive…
Hybrid System Administrator (Mid-level Escalations) – MSP
Hybrid System Administrator (Mid-level Escalations) – MSP Duties: Knowledge of (AD, O365, Azure) and Network support (Switches, routers, firewalls) Configure and install various computer and Windows servers Knowledgeable in Hyper-V / VMWare Knowledgeable in-network and firewalls (Cisco, SonicWall, Meraki, Fortinet, etc.) Understand and support 24/7 infrastructure and business-critical applications User account maintenance SharePoint and Teams…
Help Desk Manager (Managed Services)
Key Responsibilities: Manage all inbound help desk tickets, ensuring fast and effective resolution Oversee ticket queues, service boards, and technician workloads to maintain SLA compliance Act as an escalation point for complex or unresolved technical issues Coordinate schedules and workload for help desk technicians Lead regular team meetings, performance reviews, and training sessions Monitor help…
May 9, 2025
IT System Administrator MSP
IT System Administrator MSP Responsibilities: Microsoft 365 administration & migration support Azure infrastructure (design, implementation, management) System Administration (Windows Servers) Security & compliance to safeguard infrastructure Backup & disaster recovery Network Infrastructure management (configure firewalls, provide support) IT System Administrator MSP Requirements: 3+ years of Microsoft cloud administration 3+ years of experience working for a…
Cisco Network Engineer – Managed Service Provider
Cisco Network Engineer – Managed Service Provider Responsibilities: Design and develop network solutions based on customer business requirements. Configure deploy Cisco Routers, Switches, and Wireless access points. Rack and Stack of new network equipment Manage and maintain firewalls – Palo Alto and Cisco Firepower Some Cisco VOIP systems knowledge preferred. Design, Implement, maintain site to…
Hybrid vCIO – MSP
Hybrid vCIO – MSP Job Responsibilities: Understand clients’ strategic goals and objectives and establish a long-term IT strategy and plan that aligns with their business focus. Video meetings with C-level executives and decision-makers to recommend technology improvements that align with organizational initiatives. Manage client accounts, beginning with the initial onboarding phase as well as monthly,…
May 8, 2025
Mid-Level System Engineer/ Project Engineer (MSP)
Mid-Level System Engineer/ Project Engineer (MSP) Responsibilities: Lead solution design, consultation, migrations, relocations, administration, and troubleshooting for SMB clients Lead Projects such as designing networks autonomously Complete server management/deployments Complete Azure build outs and migrations Complete O365 migrations from Exchange Mid-Level System Engineer/ Project Engineer (MSP) Experience: Previous experience working for a Managed Service Provider…
May 7, 2025
IT Support Specialist (MSP)
What You’ll Do: End-User Support Serve as the first point of contact for all on-site IT support needs Troubleshoot hardware/software issues across desktops, laptops, and mobile devices Document and track resolutions using internal ticketing systems Hardware & Software Troubleshooting Diagnose, repair, and maintain IT equipment (printers, peripherals, etc.) Install and configure Windows OS, applications, and…
May 5, 2025
System Administrator Tier 2 (Managed Services)
System Administrator Tier 2 (Managed Services) Day to Day: Provide escalated IT support and resolve technical issues efficiently Troubleshoot, repair, and maintain computer hardware, software, and networks Assist with project implementations, including server and network deployments Manage Active Directory, Group Policy, Exchange, and SQL environments Set up and configure client software, deploy updates, and install…
IT System Administrator (Managed Services)
IT System Administrator (Managed Services) Technologies used day to day: Microsoft 365 (Exchange, Azure Entra ID, SharePoint, OneDrive) Windows Server (Active Directory, file/print sharing, DNS, DHCP) Networking (Connectivity issues, VPN, WiFi, TCP/IP) Desktop Support (Everything you can and cannot think of) Backup issues (Veeam, ShadowProtect, Datto) IT System Administrator (Managed Services) Primary duties: Provide Tier…
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