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IT System Administrator (Managed Services Provider)
What You’ll Do: Maintain and support client IT infrastructure (servers, networks, firewalls, and cloud platforms) Troubleshoot desktop, server, and network issues across Windows environments Manage and support Microsoft 365 and Azure for multiple clients Deploy/configure Windows Servers, switches, routers, and VPNs Use remote monitoring tools (RMM) to proactively manage systems Participate in infrastructure upgrades and…
June 6, 2025
IT Help Desk Technician (Level 1/1.5) – MSP
Responsibilities: Provide remote helpdesk support for desktops, laptops, mobile devices, and printers Troubleshoot Microsoft 365 apps (Outlook, Teams, SharePoint, OneDrive) Manage users and permissions in Microsoft 365 Admin Center and Active Directory Support basic networking tasks: connectivity issues, DNS, DHCP, and IP conflicts Assist with Windows Server environments and Azure Entra ID (formerly Azure AD)…
System Administrator (MSP | Tier 2.5 Projects & Escalations)
Role Responsibilities: Troubleshoot and resolve advanced server, cloud, and network issues Participate in and occasionally lead client-facing projects and technical implementations Deliver high-level support to VIPs and executive users Collaborate with Tier 1 and Tier 2 engineers; provide technical mentorship Recommend infrastructure and process improvements based on best practices Qualifications: 2+ years in a Managed…
June 5, 2025
MSP System Administrator (Tier 2.5 – Projects & Support)
Key Responsibilities: Resolve advanced support tickets involving infrastructure, cloud, and networking Assist with project execution: server builds, M365 migrations, firewall deployments Support VIP users and executive teams directly Collaborate with Tier 1 and 2 staff and provide technical guidance Contribute to process improvements and technical documentation What We’re Looking For: 2+ years of MSP experience…
System Administrator (MSP Experience Required)
Key Responsibilities: Provide both remote and on-site IT support for a variety of SMB clients Troubleshoot and maintain Windows Server environments (2012–2022) Perform Microsoft 365 and Azure migrations on a team Configure, monitor, and troubleshoot SonicWall firewalls, switches, routers, and VPNs Support Active Directory, DHCP, DNS, and other domain services Deploy and manage hybrid and…
System Engineer (MSP | Hybrid)
Key Responsibilities: Provide Tier 2–3 support across systems, cloud, and network infrastructure Administer Microsoft 365 and hybrid Azure AD/Active Directory environments Support Azure Virtual Desktop, Windows/macOS workstations, and mobile devices Troubleshoot firewalls, switches, and VoIP platforms (e.g., SonicWall, RingCentral) Participate in server migrations, workstation rollouts, and network upgrades Maintain backups, run restores, and document resolutions…
June 4, 2025
Service Desk Technician Level 2 (MSP)
Day to Day Responsibilities: Resolve escalated Tier 2 tickets across diverse client environments Install, configure, and support Microsoft 365, Exchange, and Office applications Manage Active Directory, DNS, DHCP, file permissions, and Group Policies Handle workstation imaging, hardware setups, and peripheral troubleshooting Deploy and troubleshoot firewalls (SonicWall, Meraki), switches, and VPNs Support remote access tools, Terminal…
Senior System Administrator (Managed Services Provider)
Day to day: Serve as the primary onsite engineer for a major client—owning the relationship and technical delivery Design, deploy, and manage Azure infrastructure (VMs, identity, networking, storage) Administer the full Microsoft 365 suite (Exchange, SharePoint, Teams, licensing) Use Intune to manage endpoints, security policies, and device compliance Tackle escalated support tickets across servers, networks,…
System Administrator Level 2.5 (MSP)
Day to Day: Provide Tier 2–3 support to a variety of SMB clients across diverse industries Lead and assist with M365 migrations, Azure deployments, and network infrastructure upgrades Troubleshoot issues across Windows Server, M365, Azure, VMware, networking, and Cisco systems Support Active Directory, Entra ID, DNS, DHCP, LAN/WAN, and other core services Collaborate with project…
MSP Sales Executive
What You’ll Do: Develop and execute sales strategies to drive new business within small and mid-sized companies Prospect, schedule, and attend virtual and in-person sales meetings Understand client pain points and business needs to present tailored solutions Collaborate closely with company leadership on closing deals and transitioning clients to the onboarding team Contribute feedback to…
System Administrator – Managed Services (MSP)
What You’ll Do: Deliver both remote and onsite IT support for multiple SMB clients Manage Microsoft 365 and Azure environments (Exchange Online, AAD, Intune, VMs, networking) Maintain and troubleshoot Windows Server (2012–2022), Active Directory, DNS, DHCP Deploy and support firewall and VPN solutions (SonicWall, Meraki, or similar) Lead or assist with cloud migrations, infrastructure upgrades,…
Senior System Administrator (MSP – Hybrid)
Responsibilities: Manage and maintain client environments: servers, cloud platforms, networks, and endpoints Lead infrastructure projects (e.g., Microsoft 365 migrations, firewall deployments) Collaborate on large-scale implementations and escalated troubleshooting Support Windows Server environments, Active Directory, Group Policy, DNS/DHCP Configure and manage SonicWall, Meraki, VPNs, and switching hardware Participate in client meetings to provide technical input and…
Senior System Engineer – Managed Services
Senior System Engineer – Managed Services Responsibilities: Provide IT support for Microsoft’s core business applications and virtual environments on Azure and VMware. Support services for Microsoft-related technologies, including Windows Server, M365, and SharePoint, as well as virtualization technologies on VMware and Azure. Implement and support remote access solutions like VPN and Microsoft Intune. Maintain remote…
May 30, 2025
Help Desk Manager (MSP)
Help Desk Manager (MSP) Responsibilities Oversee IT service delivery to ensure alignment with SLAs and client expectations Monitor ticket flow, escalations, and compliance using Autotask PSA Audit tickets for quality, accuracy, and resolution efficiency Analyze overdue tickets to identify patterns and collaborate on resolutions Address billing disputes, review time entries, and coordinate with clients and…
May 23, 2025
Help Desk Technician Level 2 (Window/Mac)
Help Desk Technician Level 2 (Window/Mac) Responsibilities: Troubleshoot Windows 10/11 issues, user profiles, printer problems, and system performance Support macOS deployments using JAMF or FileWave Manage Active Directory, Group Policy, Azure Entra ID, and Microsoft 365 environments Handle DNS, DHCP, VPN, and remote desktop solutions Document fixes and update internal SOPs and tickets Collaborate with…
Outside Sales Executive – IT Services (MSP)
Job Title: Outside Sales Executive – IT Services (MSP)Location: Richardson, TX (In-office with local travel)Compensation: $75,000–$85,000 base + uncapped commissionType: Full-Time | Monday–Friday | 8 AM–5 PM What You’ll Do Prospect and build relationships with business owners and executives Manage the full sales cycle—from outreach to close Attend in-person meetings, events, and networking opportunities Present…
IT Support Engineer Tier 2 (MSP)
IT Support Engineer Tier 2 (MSP) Key Responsibilities: Diagnose, troubleshoot, and resolve technical issues for clients, ensuring detailed documentation. Provide prompt remote support and troubleshooting via phone, email, and chat. Assist with onboarding new clients and performing onsite installations. Manage and troubleshoot Windows Server environments, including Active Directory and Group Policy Objects (GPO). Oversee backup…
IT System Administrator (White Glove Service)
IT System Administrator (White Glove Service) Job Requirements: Experience servicing and supporting SMB networks/products MUST HAVE 2+ YEARS EXPERIENCE WORKING FOR A MANAGED SERVICE PROVIDER TO BE CONSIDERED*** 6+ years of hands on IT experience Provide onsite user support at client sites Provide escalation support for Remote Help Desk Technicians Consultative, solutions-oriented experience Experience in Tier…
IT System Administrator (Tier 2.5) MSP
IT System Administrator (Tier 2.5) MSP Responsibilities: Microsoft 365 administration & migration support Azure infrastructure (design, implementation, management) System Administration (Windows Servers) Security & compliance to safeguard infrastructure Backup & disaster recovery Network Infrastructure management (configure firewalls, provide support) IT System Administrator (Tier 2.5) MSP Requirements: 3+ years of Microsoft cloud administration 3+ years of experience…
IT Support Engineer (MSP) – Tier 2
What You’ll Do Troubleshoot and resolve Microsoft 365, Active Directory, and basic network issues Support Windows Server environments, including basic PowerShell, AD Connect, and Group Policy Diagnose and fix DNS, DHCP, VPN, and MFA issues Keep printers, scanners, and VOIP systems running smoothly Deploy and configure new workstations, migrate data, and manage licenses Collaborate with…
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