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MSP System Administrator (Azure)
MSP System Administrator (Azure) Requirements: Experience and/or certifications in Azure, Microsoft Windows Server, Office 365 Administration and VMWare. Strong knowledge of Windows systems, virtualization, and Cloud/PaaS solutions. Firewall administration and configuration (SonicWALL, Meraki) A proven track record of developing and implementing IT strategies and plans. Previous MSP experience is a must MSP System Administrator (Azure)…
February 7, 2025
Help Desk Technician Tier 2 (MSP)
Help Desk Technician Tier 2 (MSP) Responsibilities: Technical issues involving Microsoft’s core business applications and operating systems. Support of disaster recovery solutions. Technical support at the network level: WAN and LAN connectivity, routers, firewalls, and security. Remote access solution implementation and support: VPN, Terminal Services, and Citrix. Monitor the remote monitoring and management system alerts…
IT Support Engineer (MSP) – Tier 2
What You’ll Do Troubleshoot and resolve Microsoft 365, Active Directory, and basic network issues Support Windows Server environments, including basic PowerShell, AD Connect, and Group Policy Diagnose and fix DNS, DHCP, VPN, and MFA issues Keep printers, scanners, and VOIP systems running smoothly Deploy and configure new workstations, migrate data, and manage licenses Collaborate with…
February 6, 2025
IT Support Specialist Tier 1.5 – AWS
What You’ll Do: Provide technical support for Windows operating systems, Microsoft 365, and disaster recovery solutions. Troubleshoot PC, network (LAN/WAN), firewall, VPN, and hardware issues (servers, printers, and more). Support AWS environments (RDS, FSX, EC2, VPC, Route 53, and load balancers). Administer Active Directory, group policies, and security configurations. Utilize RMM tools (NinjaRMM, Kaseya) and…
IT Systems Administrator – MSP
What You’ll Do: Resolve complex IT issues escalated from Tier 1, including DNS, VPN, database, and server modifications. Deploy, configure, and maintain Windows and Mac environments, ensuring smooth operations. Support and manage cloud platforms like Office 365, Azure, Entra ID, Intune, and SharePoint. Troubleshoot and optimize networks, firewalls, switches, and wireless access points (WAPs). Perform…
IT Support Technician – MSP
What You’ll Do: Provide desktop, laptop, and mobile device support (Windows, Mac, iOS, Android). Troubleshoot hardware, software, and network issues for business clients. Assist with system builds, workstation setups, and structured cabling. Work alongside remote engineers to deploy and configure IT solutions. Act as the face of IT support, ensuring an outstanding client experience. Document…
IT Systems Administrator – (MSP)
What You’ll Do: Provide escalated Tier 2 support for workstations, servers, and MS365 environments. Manage Microsoft 365 cloud administration (email, Intune, MDM, SharePoint). Troubleshoot Windows Server, DNS, Active Directory, and IP networking issues. Support Azure Virtual Desktop (AVD), VMware, and Hyper-V environments. Work on server upgrades, network refreshes, and cloud migrations. Collaborate with Tier 3…
IT Systems Administrator – (MSP)
What You’ll Do Manage and maintain client server infrastructures, including security updates and patches. Handle escalated tickets for complex desktop, server, and network issues. Deploy and configure Hyper-V, VMware, Azure AD, and Active Directory environments. Lead projects such as Azure AD migrations and new server deployments. Provide top-tier client support through phone, remote, and onsite…
System Engineer II (Azure Environment)
System Engineer II (Azure Environment) responsibilities: Assisting with projects and support tasks – cloud migrations (O365/Azure/G-Suite), virtualizing servers, network assessments (Cisco and SonicWall), and supporting applications, desktops, and servers/network infrastructure Implementing or configuring Office 365 and G-Suite Implementing client/server applications Implementing network software and hardware upgrades Configuration, management, and troubleshooting skills for routers, switches, and…
MSP Field Services Technician
MSP Field Services Technician Location: Columbia, MD Salary: $70,000- $80,000 Key Responsibilities Install, rack, and deploy servers, firewalls, and networking equipment Perform on-site hardware and infrastructure tasks (this is not a helpdesk role) Troubleshoot basic network and connectivity issues Work closely with internal teams for seamless setup and configuration handoffs Ensure timely project delivery with…
IT System Administrator (Tier 2.5) MSP
IT System Administrator (Tier 2.5) MSP Responsibilities: Microsoft 365 administration & migration support Azure infrastructure (design, implementation, management) System Administration (Windows Servers) Security & compliance to safeguard infrastructure Backup & disaster recovery Network Infrastructure management (configure firewalls, provide support) IT System Administrator (Tier 2.5) MSP Requirements: 3+ years of Microsoft cloud administration 3+ years of experience…
IT System Administrator (MSP)
IT System Administrator (MSP) What You’ll Do: Provide support for Mac, PC, and smartphone issues, as well as network, server, and virtual environment troubleshooting—via phone, email, and in-person. Assist colleagues with complex challenges requiring expert problem-solving. Handle onsite support as needed. Set up and configure new Macs, PCs, and smartphones, including software installations and upgrades.…
Systems Administrator – Managed IT Services (MSP)
Systems Administrator – Managed IT Services (MSP) Location: Richardson, TX Salary: $60,000-$80,000 Key Responsibilities Provide Tier 2 support, resolving escalated tickets with timely, effective solutions. Troubleshoot and resolve complex issues, including DNS, database problems, VPN setups, server modifications, and application integrations. Administer, configure, and maintain Windows and Mac operating systems. Deploy and manage hardware such…
IT Support Specialist Tier II – MSP (Partial Remote)
IT Support Specialist Tier II – MSP (Partial Remote) Location: Partial Remote (Based in NJ with occasional travel to Secaucus, NJ) Salary Range: $75,000-$85,000 (based on experience) What You’ll Do: Provide remote and onsite support for desktops, networks, and servers. Troubleshoot IT issues and escalate complex problems as needed. Install, configure, and maintain operating systems,…
IT Support Engineer (Tier 2.5) MSP
IT Support Engineer (Tier 2.5) MSP Responsibilities: Microsoft 365 administration & migration support Azure infrastructure (design, implementation, management) System Administration (Windows Servers) Security & compliance to safeguard infrastructure Backup & disaster recovery Network Infrastructure management (configure firewalls, provide support) IT Support Engineer (Tier 2.5) MSP Requirements: 3+ years of Microsoft cloud administration 3+ years of…
IT Helpdesk Support Tier 1.5 – MSP
IT Helpdesk Support Tier 1.5 – MSP Required Experience: 1+ years experience with Windows Servers, O365, and Azure MUST HAVE 1+ YEARS EXPERIENCE WORKING FOR A MANAGED SERVICE PROVIDER 1+ years experience administering Active Directory and managing Group Policies. Exceptional customer service and troubleshooting skills. 1+ years experience with ConnectWise preferred IT Helpdesk Support Tier…
System Administrator II – 2nd Shift
System Administrator II – 2nd Shift Responsibilities: Microsoft 365/Azure Migrations Client On-boardings & off-boardings Client employee on-boardings & off-boardings Asset lifecycle operations Work escalated tickets from the Help Desk team System Administrator II – 2nd Shift Technologies: Windows Server AD, GPO, DNS, DHCP O365 VMware/Hyper-V Routers/Switches/Firewalls (SonicWALL, Meraki) Azure System Administrator II – 2nd Shift…
System Administrator (Managed Service Provider)
System Administrator (Managed Service Provider) Responsibilities: Troubleshoot and resolve Tier 2 hardware and software issues in a timely manner, ensuring client satisfaction Manage onboarding and offboarding for client employees, including user accounts and system configurations Prepare devices for deployment, including software installation, configuration, and client-specific settings Perform account management and support for Microsoft 365, Google Workspace,…
February 5, 2025
Help Desk Manager – MSP (Hands On)
Help Desk Manager – MSP (Hands On) Primary Job Functions: Identify areas within our support model and roll out operational procedures and technologies that increase efficiency and scale service delivery model Manage, mentor, train, lead and further build out our 15–person Helpdesk team. Function as a technical hands–on escalation engineer for 15–person Helpdesk. This person…
Senior System Administrator (MSP/ConnectWise)
Senior System Administrator (MSP/ConnectWise) Required Skills: Strong experience in Windows System Administration and SMB Network Administration Strong experience managing Microsoft 365 Strong experience managing Azure Experience with virtual technologies such as VMware ESX, or Hyper-V Strong understanding of base concepts and protocols such as TCP, NAT, ARP, DHCP, DNS, Active Directory, VLAN, VPN Ability to…
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