Page 33 of 145
IT Helpdesk Manager – Managed Service Provider (MSP)
About the Role The IT Helpdesk Manager will lead daily service desk operations, mentor technicians, and drive process improvements. You’ll act as a technical escalation point, oversee SLA performance, and ensure high client satisfaction. Key Responsibilities Manage and mentor a team of service desk technicians. Optimize ticket resolution processes and ensure SLA adherence. Build strong…
February 4, 2025
System Administrator (ConnectWise/MSP)
System Administrator (ConnectWise/MSP) Responsibilities: Actively work on tickets in your work queue providing daily, detailed ticket notes, timely communication, and resolution or escalation. Provide excellent customer service. Install new or rebuild existing servers and network gear. Configure hardware, software peripherals, services, settings, directories, storage, etc. Research and recommend innovative and, where possible, automated approaches for…
IT Business Development Representative (MSP)
IT Business Development Representative (MSP) Responsibilities: Sign new Monthly Recurring Revenue (MRR) clients by executing company sales strategies Prospect, network, develop and create relationships with key decision makers and turn those relationships into new MRR clients Identify, research, and prioritize target accounts Prepare and present proposals Negotiate and close new business Utilize consultative selling techniques that…
MSP Service Desk Engineer Level 2
MSP Service Desk Engineer Level 2 Technical Skills: Excellent desktop support skills Experience with AD/M365 administration Understanding of networking technologies Experience with network configuration of firewalls, switches, VLANs Experience troubleshooting network issues Experience troubleshooting server issues Experience with VMware or Hyper-V Experience with Azure AD (InTune is a plus) MSP Service Desk Engineer Level 2…
Help Desk Technician L1.5 (MSP)
Help Desk Technician L1.5 (MSP) Requirements and Responsibilities: Manage the deployment, monitoring, maintenance, development, upgrade, and support of all IT systems, including servers, PCs, operating systems, telephones, software applications, and peripherals Manage the creation of and maintenance of an accurate asset inventory of hardware and software for our clients Provide expertise and support during systems…
IT System Engineer – L3 (MSP)
IT System Engineer – L3 (MSP) Technology Requirements: Windows Server Operating Systems & Roles Windows and Mac desktop operating systems Networking: TCP/IP, MAC, VLAN, VPN, DHCP, FIREWALL, NAT, IPS, IDS, RADIUS, QoS Understanding of best practice data administration and management processes. Understanding of best practice backup continuity & disaster recovery management Security tools: Antivirus, Email…
Hybrid WFH IT Field & Server Support Engineer
Hybrid WFH IT Field & Server Support Engineer responsibilities: Support of all things Microsoft, from Windows Server 2012+, Azure AD, O365, Active Directory, GPOs, etc IT support relating to technical issues involving Microsoft’s core business applications Work with the project management team on server builds and network deployments Troubleshoot PC connectivity desktop issues. Remote access…
February 3, 2025
vCIO (Managed Service Provider)
vCIO (Managed Service Provider) Job Responsibilities and Essential Functions: Managing relationships with principals, owners, and key stakeholders in client organizations Understanding technology business drivers in client organizations Strategic Technology Roadmap / Budget Planning and Educating clients on technology trends and opportunities Technical business consulting Working with clients and internal teams on support escalations, project scoping and…
February 2, 2025
vCIO (Managed Service Provider)
vCIO (Managed Service Provider) Job Responsibilities and Essential Functions: Managing relationships with principals, owners, and key stakeholders in client organizations Understanding technology business drivers in client organizations Strategic Technology Roadmap / Budget Planning and Educating clients on technology trends and opportunities Technical business consulting Working with clients and internal teams on support escalations, project scoping and…
Hybrid Solutions Architect (Azure)
Hybrid Solutions Architect (Azure) Responsibilities: Responsible for the design and delivery of complex projects focusing on Microsoft technology stack across all industry verticals to meet our client’s technology and business needs. Consults with our sales team, project management team and clients to deploy highly technical solutions to help our clients achieve their business objectives. SME…
February 1, 2025
Tier 1 System Administrator / Field Server Engineer – MSP
Tier 1 System Administrator / Field Server Engineer – MSP Technical Requirements: Strong Windows Server skills – 2016-2019 Active Directory, mostly managing, but will be doing migrations, upgrades, and perhaps building from the ground up on occasion GPO creation and modification Azure AD & O365 Administration And overall support with MS-related applications, if you are…
System Administrator (Windows/Azure) – partial remote
System Administrator (Windows/Azure) – partial remote Requirements: 2+ years of Managed Service Provider Experience REQUIRED Support VMware and Windows Server 2012/2016 remotely in a team environment. Troubleshooting VMware and Windows and implementing solutions on an individual basis and as part of a team. Experience working with ConnectWise or other PSA/RMM tools. Recommendation, testing, set up,…
January 30, 2025
Senior System Administrator (Local Work from Home)
Senior System Administrator (Local Work from Home) Key Responsibilities: Respond to and resolve technical support tickets, ranging from Level 1 to escalated Level 3 issues. Support and manage critical technologies, including: Microsoft 365 Active Directory Networking Servers and workstations SonicWall Firewalls Ubiquiti switches and WAPs Perform network deployments, such as firewalls, switches, and servers. Deploy…
January 29, 2025
IT Senior System Administrator (MSP/Windows)
IT Senior System Administrator (MSP/Windows) Key Responsibilities: Design, deploy, and maintain robust network solutions tailored to the unique requirements of the oil and gas sector. Configure and manage Cisco switches to ensure optimal performance and reliability. Implement and administer FortiGate firewalls, ensuring network security and compliance with industry standards. Manage Synology NAS systems for efficient…
IT System Administrator Tier 2.5 (MSP)
IT System Administrator Tier 2.5 (MSP) Responsibilities and Experience: At least 1 year of MSP experience Strong IT fundamentals are essential, including a solid understanding of DNS, LAN/WAN architecture, Windows Server, and Microsoft 365 systems. Experience with M365 migration is required. Proficiency in Windows 11, Windows Server OS, and Active Directory/Entra ID is necessary for…
System Administrator – Managed Services/Azure
System Administrator – Managed Services/Azure Requirements: Develop and implement monitoring tools and solutions to identify, diagnose, and resolve problems affecting performance of LAN. Troubleshooting/support of M365. Maintain existing monitoring and notification systems and recommend improvements to maintain network stability. Implementation and migration of software and hardware upgrades and patches. Troubleshoots network access problems and implements…
IT System Administrator “Jack of All Trades”
IT System Administrator “Jack of All Trades” Required Skills: Ability to migrate servers and perform M365 migrations Solid Working Knowledge of Firewall Technologies including VPN ‐ SonicWALL shop Experience with troubleshooting and deploying Windows 2012 through 2022 servers Extensive network skills and experience including TCP/IP; DHCP, DNS, WINS, Workgroups, Domains, Active Directory. The configuration, management,…
Junior Systems Administrator – ConnectWise
Junior Systems Administrator – ConnectWise Job Responsibilities: Provide IT support for technical issues related to Microsoft’s core business applications and operating systems. Support disaster recovery solutions. Offer basic technical support for network connectivity at both WAN and LAN levels, including routers, firewalls, and security systems. Implement and support basic remote access solutions like VPN and…
IT System and Project Engineer (MSP)
What You’ll Do: Lead and execute IT projects, including network deployments, system migrations, and infrastructure upgrades. Deploy and configure firewalls, switches, servers, and workstations for clients. Implement and support Microsoft 365, Active Directory, Hyper-V, and Intune solutions. Troubleshoot complex network and system issues, escalating as needed. Provide high-level technical guidance to clients and internal teams.…
Senior Network Engineer (MSP)
Senior Network Engineer (MSP) Job Responsibilities: Design and deploy functional networks (LAN, WLAN, WAN) Configure and install software, servers, routers and other network devices Monitor network performance and integrity Resolve issues tiers of support have escalated by troubleshooting cloud and local infrastructure Automate tasks and monitor their effectiveness Mentor team members on technical issues Create,…
Page 33 of 145
