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IT System Administrator (Tier 2.5) MSP
IT System Administrator (Tier 2.5) MSP Responsibilities: Microsoft 365 administration & migration support Azure infrastructure (design, implementation, management) System Administration (Windows Servers) Security & compliance to safeguard infrastructure Backup & disaster recovery Network Infrastructure management (configure firewalls, provide support) IT System Administrator (Tier 2.5) MSP Requirements: 3+ years of Microsoft cloud administration 3+ years of experience…
December 12, 2024
IT System Administrator (Tier 2.5) MSP
IT System Administrator (Tier 2.5) MSP Responsibilities: Microsoft 365 administration & migration support Azure infrastructure (design, implementation, management) System Administration (Windows Servers) Security & compliance to safeguard infrastructure Backup & disaster recovery Network Infrastructure management (configure firewalls, provide support) IT System Administrator (Tier 2.5) MSP Requirements: 3+ years of Microsoft cloud administration 3+ years of experience…
IT System Administrator Tier II – Remote & Onsite Support (MSP)
IT System Administrator Tier II – Remote & Onsite Support (MSP) Responsibilities: Recommending new technologies and solutions to proactively support the clients’ environment Testing and evaluating network systems to eliminate problems and make improvements Recommending and building systems and efficiencies for end-user and overall client site support both remotely and on-site Providing Escalation support for both…
December 11, 2024
IT System Administrator (MSP) – Remote & Onsite Support
IT System Administrator (MSP) – Remote & Onsite Support Requirements/ Responsibilities: 2+ years Managed Service Provider experience required. 3+ years experience in administration, configuration, management and design of Windows Server-based environments Configure and install various computer and Windows servers Office 365 and Microsoft Azure experience Migrate O365/G-Suite/Servers Familiarity with virtualization requirements, including VMWare Support, configure, and…
Senior Network Engineer – Managed Service Provider (MSP)
Senior Network Engineer – Managed Service Provider (MSP) Location: Hybrid with occasional client site visits Employment Type: Full-Time. Why Join Us? Work with advanced networking technologies and enterprise-grade tools. Be part of a team that values professional growth and continuous learning. Enjoy a collaborative, client-focused culture that prioritizes both employee and customer success. Comprehensive benefits…
December 3, 2024
Senior System Administrator / Project Engineer (MSP)
Senior System Administrator / Project Engineer (MSP) Essential Job Duties: Plan and execute complex cloud migration and IT infrastructure improvement projects. Lead the migration, refactoring, and/or transformation of existing applications and infrastructure services from physical data centers to Azure. Develop, implement, and maintain policies, procedures, and associated training plans for administration, usage, and disaster recovery.…
IT Senior System Administrator (MSP)
IT Senior System Administrator (MSP) Responsibilities: Acting as a key resource in resolving technical issues and executing projects with a team Handle escalations effectively Advanced Azure expertise to design, implement, and manage cloud solutions Address escalations, including BCDR (Business Continuity and Disaster Recovery) incidents, critical errors, failed events from backups, file and folder restoration, and…
IT Senior System Administrator (MSP/Azure)
IT Senior System Administrator (MSP) Requirements: Advanced knowledge of Windows Server. This includes Active Directory, DHCP and DNS. Hands-on experience with Windows Server deployment. Various file sharing technologies Solid understand of DNS concepts. Experience with Microsoft 365 Cloud suite. Hands-on experience with various Hypervisor technologies (Hyper-V/VMware) Experience with managing/deploying Azure resources (VM, AAD, Storage, Hybrid…
IT Service Desk Technician Level 2 (MSP)
IT Service Desk Technician Level 2 (MSP) Responsibilities: Troubleshoot and handle escalated Tier 1 service tickets as needed. Support Microsoft applications, operating systems, and Office suite. Provide remote assistance for hardware, software, and SaaS issues. Manage and troubleshoot end-user mobile devices. Monitor and resolve tickets promptly with team collaboration. Onboard new users with hardware, software,…
System Engineer – MSP
System Engineer – MSP Responsibilities: Lead solution designs, consultations, migrations, relocations, administration, and troubleshooting for various clients Lead Projects such as designing networks autonomously Complete server management/deployments (VMware and Hyper-V) Complete Azure build outs and migrations Complete O365 migrations from Exchange Handle Firewall configurations and deployments (SonicWall, Cisco Meraki, Fortinet, FortiGate, etc) System Engineer –…
November 29, 2024
System Engineer (Managed Services)
System Engineer (Managed Services) Responsibilities: Provide technical guidance and expertise to the team and clients, fostering team technical expertise. Effectively communicate complex technical decisions to clients in a clear and understandable manner. Lead architecture and design creation for projects, and drive the execution of technical task breakdown and estimation. Execute all stages of IT projects,…
November 27, 2024
IT Support Engineer Level 2 (MSP/ConnectWise)
IT Support Engineer Level 2 (MSP/ConnectWise) Technology & Responsibilities: Serve as an escalation point on client support agreements Set up and install new end user devices, servers and network equipment Administer, manage, support and maintain Windows Desktops, Servers, Microsoft 365, and Azure Troubleshoot workstation software and hardware Perform hardware upgrades and swaps Support the back…
IT Senior System Administrator (Local WFH)
IT Senior System Administrator (Local WFH) Responsibilities: Support services for Microsoft related technologies: Microsoft 365, Teams, Azure, SharePoint, Windows Server, SQL etc. Support services for virtualization technologies: VMware, Citrix, and Microsoft IT Support relating to issues with the internal systems and network infrastructure. Technical services and support at the network level: WAN and LAN connectivity,…
Senior Escalation Engineer Level 3 (MSP)
Senior Escalation Engineer Level 3 (MSP) Position Responsibilities: Take a lead role as the technical expert for all infrastructure-related outages, failures, and problems. Remain cognizant of customer service-level agreements, and strive to meet or exceed them on a regular basis. Coach Tier 2 and Tier 1 engineers on technical decision making and ticket curation. Advocate…
Microsoft Project Engineer (MSP)
Microsoft Project Engineer Location: Hybrid (Remote with occasional client site visits in the DFW area) About the Role: As a Microsoft Project Engineer, you’ll take ownership of project-focused initiatives, including migrations, deployments, and system implementations. You’ll collaborate with clients to modernize their IT environments and ensure successful project delivery, while also contributing to process improvements…
November 26, 2024
Business Development Representative (IT Industry)
Business Development Representative (IT Industry) Responsibilities: Sign new Monthly Recurring Revenue (MRR) clients by executing company sales strategies Prospect, network, develop and create relationships with key decision makers and turn those relationships into new MRR clients Identify, research, and prioritize target accounts Prepare and present proposals Negotiate and close new business Utilize consultative selling techniques that…
System Administrator Tier 2 (MSP) – LOCAL Work from Home
What You’ll Do: Provide escalated support to clients with diverse IT environments. Administer, configure, and design Windows Server-based environments. Install, configure, and migrate Microsoft 365, Azure, and G-Suite solutions. Manage and upgrade corporate customer networks, including routers, switches, firewalls, and servers. Collaborate on impactful projects, like server migrations and virtualization setups using VMWare. What You Bring: 2+ years of MSP…
System Administrator (Managed Services/ConnectWise)
System Administrator (Managed Services/ConnectWise) Responsibilities: Provide escalated support for technical issues and ensure timely resolution. Perform on-site client visits to deliver hands-on technical support and expertise. Manage and execute project-based tasks, including migrations and implementations of M365, MS Azure, SharePoint, and OneDrive. Troubleshoot and maintain desktops, networking equipment, and physical servers. Install, configure, and update…
November 22, 2024
System Administrator (MSP/Azure)
System Administrator (MSP/Azure) Required Skills: Ability to migrate servers and perform M365 migrations Support Azure Entra ID, Intune, Virtual Desktops, and VMs Solid Working Knowledge of Firewall Technologies including VPN ‐ SonicWALL and Cisco shop Experience with troubleshooting and deploying Windows 2012 through 2022 servers Extensive network skills and experience including TCP/IP; DHCP, DNS, WINS,…
Service Desk Technician Level 2 (MSP/Azure)
Service Desk Technician Level 2 (MSP/Azure) Key Responsibilities: Manage ConnectWise ticket queues, taking ownership of escalated tickets or forwarding them as necessary. Support clients using Azure, Entra ID, M365, Intune, and other innovative technologies. Participate in an after-hours rotation to handle emergency support needs. Keep client documentation updated and work closely with internal teams to…
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