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Service Delivery Manager (MSP)
Service Delivery Manager (MSP) Responsibilities: Managing a team of around fifteen Level 1 to Level 3 Techs, the right candidate has a mix of technical expertise, client service excellence and leadership skills exhibited by strong judgement, a positive attitude and the consistent pursuit for results servicing clients and team over self Service Delivery Manager (MSP)…
January 22, 2025
System Engineer L3 – Hybrid/Remote Flex
System Engineer L3 – Hybrid/Remote Flex Responsibilities: Work with management team members, decision makers, and stakeholders to define business and technical requirements Solution design and implementation of new technologies for clients to meet the business requirements Implementation/Support of Microsoft Products (Windows Server, O365, Azure) Implement and Support VMware and Hyper-V Implementation/Support of Cloud products System…
IT System Engineer (Hybrid WFH)
IT System Engineer (Hybrid WFH) Responsibilities: Take charge of project scoping, meeting with clients, and pitching innovative solutions that exceed expectations. Showcase your expertise by completing network assessments and providing valuable insights for optimization. Design, configure, and deploy firewalls, including rule creation, VPN setup, and firewall optimization. Implement and maintain virtualization technologies such as VMware…
IT System Administrator – Cloud Technologies
IT System Administrator – Cloud Technologies Responsibilities: Manage and maintain the IT infrastructure of our clients. Provide technical support to clients for their IT requirements and problems. Monitor and respond to tickets and requests related to clients’ IT infrastructure. Participate in network and infrastructure projects, including migrations. Maintain accurate documentation of client configurations and settings.…
IT Senior Engineer- MSP (Local WFH)
IT Senior Engineer- MSP (Local WFH) Responsibilities: Configure and install various computer and Windows servers Migrate M365 & G-Suite Configure servers Azure build outs and migrations SharePoint troubleshooting & migrations Virtualization via Hyper-V or VMware (Configuring new infrastructure and completing P2V migrations) Install and maintain approved security tools, policies, and follow procedures to implement Design, configure,…
January 21, 2025
IT Senior Project Engineer (MSP)
IT Senior Project Engineer (MSP) Responsibilities: Design and implement Public Cloud solutions, especially Microsoft Azure. Deploy and manage virtualization technologies such as VMware and Hyper-V. Implement and manage Windows-based server environments (Domain Controller, DHCP, DNS, Fileservers). Deploy and maintain Microsoft Exchange Online, Design and Implement Network Solutions Implement Backup / Disaster Recovery systems and manage…
IT System Administrator (Tier 2.5) MSP
IT System Administrator (Tier 2.5) MSP Responsibilities: Microsoft 365 administration & migration support Azure infrastructure (design, implementation, management) System Administration (Windows Servers) Security & compliance to safeguard infrastructure Backup & disaster recovery Network Infrastructure management (configure firewalls, provide support) IT System Administrator (Tier 2.5) MSP Requirements: 3+ years of Microsoft cloud administration 3+ years of experience…
Senior Cloud Engineer – Azure & Microsoft 365 (MSP)
Senior Cloud Engineer – Azure & Microsoft 365 (MSP) Location: Fully Remote (Must Reside in DC-Metro Area) Employment Type: Full-Time, W2 with Benefits What You’ll Do Lead Azure cloud migrations and implementations, including Azure Virtual Desktop (AVD), Windows 365, and Entra ID. Configure and manage Microsoft 365 solutions, including Exchange Online, SharePoint, Intune, and Teams.…
Senior IT Consultant/ VCIO (MSP)
Senior IT Consultant/ VCIO (MSP) Requirements: 5-10+ years working as an IT Consultant or VCIO for an MSP REQUIRED* Hands on technical background preferred Must be familiar with technologies such as O365, Azure, Active Directory, Cisco, Windows Servers Recommending new technologies and hardware and software solutions to clients. Proven customer service and problem-solving skills, working…
Hybrid Network Engineer L3
Hybrid Network Engineer L3 Responsibilities: Troubleshoots and supports complex network and operating system problems for both the company and its customer base. Provides escalation support and training to junior engineers and users. Complete start to finish deployments of business and enterprise grade firewalls. Cisco, Sophos, SonicWall, or other major firewall vendors are acceptable. Fortinet is…
vCIO – Managed Services
vCIO – Managed Services Job Responsibilities: Advise clients and the CSM Team on strategic technology solutions Assess and recommend improvements for client technology infrastructure Manage client relationships and conduct scheduled business reviews Respond promptly to client needs, concerns, and risk factors Coordinate new client onboarding and manage client projects Act as a liaison between clients…
January 16, 2025
Technical Account Manager/ vCIO – MSP
Technical Account Manager/ vCIO – MSP Job Responsibilities: Understands our Client’s business needs and aligns with our technology solution and services Track customer issues and resolutions through ticketing system Ensure processes and procedures are followed Assist with the client onboarding process Conduct Monthly/ Quarterly/Annual business reviews Provide accurate, timely, and detailed documentation of all technical…
Technical Account Manager (Managed Services Provider)
Technical Account Manager (Managed Services) & Advocate: Develop relationships with key client contacts (senior partners, managers and executives) as their trusted advisor through regularly scheduled meetings (conference calls and onsite). Act as the client advocate and liaison to all other departments, as well as other vendors who provide services to clients. Be patient, calm and…
IT Senior System Administrator (MSP/Hybrid WFH)
IT Senior System Administrator (MSP/Hybrid WFH) Requirements: At least 1 year of previous MSP experience Design, Implement, and Support LAN/WAN technologies (i. e. installation of routers, switches, firewalls, wireless, etc..). Design, Implement and Support Microsoft Active Directory environments (2012-2022) on-premise and in the cloud. Design, Implement and Support both AWS/Azure infrastructures. Advanced Knowledge & Experience…
System Administrator – Team Lead (MSP)
System Administrator – Team Lead (MSP) Responsibilities: Guide, train, and mentor Service Desk Technicians on ticket resolution, technical growth, and best practices. Develop and implement KPIs, SLAs, and SOPs to streamline service delivery and improve client satisfaction. Handle high-level escalations and ensure timely resolution of complex technical issues. Manage and maintain AD/GPO, Microsoft Cloud solutions,…
Senior System Engineer (MSP) – PARTIAL Remote
Senior System Engineer (MSP) – PARTIAL Remote Requirements: Advanced in Microsoft Azure / Intune configuration and administration Expert in Microsoft 365 and Exchange Expert in Microsoft Windows (server and desktop) Expert in Networking connectivity & related equipment including routers, managed switches, VLANs, WLANs, NAT, etc. Expert in SonicWALL firewalls Expert in Virtualization (Citrix/Microsoft/VMWare) configuration and…
IT System Administrator (MSP) – Remote & Onsite Support
IT System Administrator (MSP) – Remote & Onsite Support Requirements/ Responsibilities: 2+ years Managed Service Provider experience required. 3+ years experience in administration, configuration, management and design of Windows Server-based environments Configure and install various computer and Windows servers Office 365 and Microsoft Azure experience Migrate O365/G-Suite/Servers Familiarity with virtualization requirements, including VMWare Support, configure, and…
Senior Project Engineer – Microsoft Solutions (MSP)
Senior Project Engineer – Microsoft Solutions (MSP) Location: Richardson, TX (Hybrid role) Salary: $100,000 – $120,000 Key Responsibilities Project Leadership: Plan, implement, and support Microsoft cloud solutions, including Office 365 and Azure environments. Migrations & Deployments: Lead Office 365, SharePoint, and Azure migrations, ensuring seamless transitions for clients. Server & Cloud Administration: Manage Windows Server…
IT Helpdesk Support Tier III (MSP)
IT Helpdesk Support Tier III (MSP) Responsibilities: Act as the primary escalation point from tier 1 and tier 2 support technicians Support of Microsoft server and desktop operating systems, and hardware Virtualization design, implementation, and support (VMware, Hyper-V, Xen) Completion of Office 365/Azure administration and migrations Device firmware and OS patching/upgrades as required Setup, configuration, administration,…
Senior Network Engineer – Managed Service Provider
Senior Network Engineer – Managed Service Provider Responsibilities: Advanced support of network infrastructure (e.g., Ubiquiti, Meraki, Cambium, Aruba, AeroHive, Ruckus, Cisco Catalyst,), WAN, LAN, and Firewalls (e.g., SonicWall, Fortigate, Meraki, Palo Alto). Implement and support network technologies, principles, and protocols including RSTP, VLANs, ISPs LAG, LACP, Multipath, IGMP, QoS, etc. Plan, implement and support various…
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