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IT System Engineer (Tier 2.5) MSP
Why Join Us? Work with a high-performing team on cutting-edge IT solutions. Gain hands-on experience with enterprise-level networking and security. Career growth opportunities in a fast-paced, innovative environment. What You’ll Do: Deploy and manage network infrastructure, including firewalls, switches, and servers. Provide advanced troubleshooting and support for Microsoft 365, Azure, and Windows Server. Serve as…
February 21, 2025
IT Senior System Administrator (MSP/Projects Team)
IT Senior System Administrator (MSP/Projects Team) Required Experience: Previous MSP experience required Experience in consulting, ability to work well in multiple client settings. Provide end-to-end client support with a broad-based IT background with a technical understanding of networks, protocols, security configurations, and identity and access management. Knowledge of cloud-based technologies such as Microsoft Azure and…
IT Support Technician Level 1.5 (MSP)
IT Support Technician Level 1.5 (MSP) Key Responsibilities: Handle Level 1 and some Level 2 support requests, including troubleshooting desktops, laptops, mobile devices, and printers. Support client environments using Windows OS, M365, and common MSP platforms (ConnectWise, Autotask, Ninja, etc). Resolve connectivity issues with Active Directory, DNS, DHCP, and other common networking protocols. Assist with…
MSP Sales & Business Development Manager
MSP Sales & Business Development ManagerLocation: Dallas, TXCompensation: $70,000 – $85,000 Base + Uncapped Commission Why Join Us? Hybrid Work Setup: 60% on-site (meeting clients, closing deals), 40% remote. Uncapped Commission Structure: 10% of the first month’s MRR (not total contract value). 4% commission on upsells/additional projects. Additional incentives as you grow with the team!…
System Engineer- MSP
What You’ll Do: Act as the highest-level escalation for technical support issues Mentor and coach Tier 1 engineers, helping them improve troubleshooting skills Troubleshoot and resolve network, virtualization, and infrastructure issues Perform proactive and reactive Incident Response to system and service anomalies Work on IT projects, including system upgrades, migrations, and network configurations Identify opportunities for automation…
Networking Engineer/ System Administrator (MSP)
Networking Engineer/ System Administrator (MSP) Responsibilities: This position is a 80/20 split between projects and support. The project side of the house would include installing/configuring networking devices (Fortinet, Meraki, Unify), troubleshooting, heatmapping, providing post support and some security. A lot of their projects are full replacements or moving a network. This is a unique opportunity…
February 20, 2025
Senior System Administrator – Managed Services (Hybrid WFH)
Senior System Administrator – Managed Services (Hybrid WFH) Responsibilities: Configure and implement cloud solutions based around Azure and InTune. Diagnoses and correlates complex problems, identifies root causes, and develops remediation strategies Microsoft Active Directory Microsoft 365 Email Solution Windows 10/11 endpoint operating system, joined to domain or Azure Entra ID Traditional File/Print services Senior System…
February 13, 2025
Service Delivery Manager (MSP/ConnectWise)
Service Delivery Manager (MSP/ConnectWise) Technical Skills: Solid understanding of IT infrastructure, networking, and security Proficient in ITSM tools (ConnectWise) Familiar with cloud services (Azure), virtualization (Hyper-V, VMware) Knowledge of Backups, VDR, VoIP, Microsoft, Dell, and ConnectWise Service Delivery Manager (MSP/ConnectWise) Leadership Skills: Proven ability to lead and develop a team of IT professionals Strong problem-solving…
February 11, 2025
IT Helpdesk Support Tier II – MSP
IT Helpdesk Support Tier II (MSP) Required Experience: 3+ years experience with Windows Servers, O365, and Azure MUST HAVE 1+ YEARS EXPERIENCE WORKING FOR A MANAGED SERVICE PROVIDER 3+ years experience administering Active Directory and managing Group Policies. Exceptional customer service and troubleshooting skills. 2+ years experience with ConnectWise preferred IT Helpdesk Support Tier II (MSP) Benefits…
February 7, 2025
Help Desk Technician Tier 2 (MSP)
Help Desk Technician Tier 2 (MSP) Responsibilities: Technical issues involving Microsoft’s core business applications and operating systems. Support of disaster recovery solutions. Technical support at the network level: WAN and LAN connectivity, routers, firewalls, and security. Remote access solution implementation and support: VPN, Terminal Services, and Citrix. Monitor the remote monitoring and management system alerts…
IT System Administrator (MSP)
IT System Administrator (MSP) What You’ll Do: Provide support for Mac, PC, and smartphone issues, as well as network, server, and virtual environment troubleshooting—via phone, email, and in-person. Assist colleagues with complex challenges requiring expert problem-solving. Handle onsite support as needed. Set up and configure new Macs, PCs, and smartphones, including software installations and upgrades.…
February 6, 2025
IT Support Specialist Tier II – MSP (Partial Remote)
IT Support Specialist Tier II – MSP (Partial Remote) Location: Partial Remote (Based in NJ with occasional travel to Secaucus, NJ) Salary Range: $75,000-$85,000 (based on experience) What You’ll Do: Provide remote and onsite support for desktops, networks, and servers. Troubleshoot IT issues and escalate complex problems as needed. Install, configure, and maintain operating systems,…
IT Helpdesk Support Tier 1.5 – MSP
IT Helpdesk Support Tier 1.5 – MSP Required Experience: 1+ years experience with Windows Servers, O365, and Azure MUST HAVE 1+ YEARS EXPERIENCE WORKING FOR A MANAGED SERVICE PROVIDER 1+ years experience administering Active Directory and managing Group Policies. Exceptional customer service and troubleshooting skills. 1+ years experience with ConnectWise preferred IT Helpdesk Support Tier…
System Administrator (Managed Service Provider)
System Administrator (Managed Service Provider) Responsibilities: Troubleshoot and resolve Tier 2 hardware and software issues in a timely manner, ensuring client satisfaction Manage onboarding and offboarding for client employees, including user accounts and system configurations Prepare devices for deployment, including software installation, configuration, and client-specific settings Perform account management and support for Microsoft 365, Google Workspace,…
February 5, 2025
Help Desk Manager – MSP (Hands On)
Help Desk Manager – MSP (Hands On) Primary Job Functions: Identify areas within our support model and roll out operational procedures and technologies that increase efficiency and scale service delivery model Manage, mentor, train, lead and further build out our 15–person Helpdesk team. Function as a technical hands–on escalation engineer for 15–person Helpdesk. This person…
Senior System Administrator (MSP/ConnectWise)
Senior System Administrator (MSP/ConnectWise) Required Skills: Strong experience in Windows System Administration and SMB Network Administration Strong experience managing Microsoft 365 Strong experience managing Azure Experience with virtual technologies such as VMware ESX, or Hyper-V Strong understanding of base concepts and protocols such as TCP, NAT, ARP, DHCP, DNS, Active Directory, VLAN, VPN Ability to…
IT Helpdesk Manager – Managed Service Provider (MSP)
About the Role The IT Helpdesk Manager will lead daily service desk operations, mentor technicians, and drive process improvements. You’ll act as a technical escalation point, oversee SLA performance, and ensure high client satisfaction. Key Responsibilities Manage and mentor a team of service desk technicians. Optimize ticket resolution processes and ensure SLA adherence. Build strong…
February 4, 2025
Senior System Administrator (Local Work from Home)
Senior System Administrator (Local Work from Home) Key Responsibilities: Respond to and resolve technical support tickets, ranging from Level 1 to escalated Level 3 issues. Support and manage critical technologies, including: Microsoft 365 Active Directory Networking Servers and workstations SonicWall Firewalls Ubiquiti switches and WAPs Perform network deployments, such as firewalls, switches, and servers. Deploy…
January 29, 2025
IT Senior System Administrator (MSP/Windows)
IT Senior System Administrator (MSP/Windows) Key Responsibilities: Design, deploy, and maintain robust network solutions tailored to the unique requirements of the oil and gas sector. Configure and manage Cisco switches to ensure optimal performance and reliability. Implement and administer FortiGate firewalls, ensuring network security and compliance with industry standards. Manage Synology NAS systems for efficient…
IT System Administrator Tier 2.5 (MSP)
IT System Administrator Tier 2.5 (MSP) Responsibilities and Experience: At least 1 year of MSP experience Strong IT fundamentals are essential, including a solid understanding of DNS, LAN/WAN architecture, Windows Server, and Microsoft 365 systems. Experience with M365 migration is required. Proficiency in Windows 11, Windows Server OS, and Active Directory/Entra ID is necessary for…
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