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IT Support Engineer Tier 2
IT Support Engineer Tier 2 Position Overview: We are seeking a highly-skilled Support Engineer with a strong drive and determination to support our growing client base. The ideal candidate will be a problem-solver with a proven track record of working effectively within a team, successfully addressing complex IT issues, and staying current with technical training.…
February 22, 2026
IT Support Tier 2 – MSP
IT Support Tier 2 – MSP Responsibilities: Support, and troubleshoot servers, firewalls, routers, and switches. Support, and troubleshoot VMware, HyperV, etc. Work with, support, and troubleshoot the latest backup technologies (Datto, StoreageCraft, etc.) Setup wireless networks Handle a mixture of front-line tickets and escalated desktop support issues Act as a Team Lead over the more…
MSP – Support Engineer Level 3
MSP – Support Engineer Level 3 Experience: MUST HAVE 3 + YEARS OF MANAGED SERVICE PROVIDER EXPERIENCE Server 2008/2008R2, Server 2012/2012R2, Server 2016, VMware, Hyper-V Exchange, SQL, Active Directory, DNS, File Server, Domain Controller Strong knowledge of Microsoft Windows Server Platforms as well as Active Directory and Group Policy Azure deployments Active Directory and Group…
February 19, 2026
Managed Service Provider – Senior Support Engineer
Managed Service Provider – Senior Support Engineer Experience: MUST HAVE 3 + YEARS OF MANAGED SERVICE PROVIDER EXPERIENCE Active Directory and Group Policy creation O365/G-suite/Azure Migrations VMware and/or Hyper-V troubleshooting and implementation solutions P2V migration experience Implementing network software and hardware upgrades (Cisco Meraki; SonicWall; Ubiquiti) Routing, Switching and Firewalls, and other network appliances experience…
System Engineer “Jack of All Trades” – MSP
System Engineer “Jack of All Trades” – MSP Responsibilities: Deploy complex solutions involving a variety of technologies, including Exchange, VMWare and Windows Server. Build new network and server environments and perform physical to virtual conversions. Install physical network, server and desktop equipment for customers. Manage, maintain and upgrade existing servers, networks and desktops. Maintain healthy…
February 16, 2026
System Administrator L3 – Managed Services
System Administrator L3 – Managed Services Responsibilities: Manage and optimize VMware virtualization infrastructure across various environments. Configure and maintain firewalls (e.g., SonicWALL’s, Palo Alto, Cisco) to ensure network security. Oversee and administer Microsoft 365 environments, including Exchange Online and SharePoint. Troubleshoot and provide support for system-related issues and user queries. Collaborate with cross-functional teams to…
Senior System Engineer – MSP
Senior System Engineer – MSP Key Responsibilities: Design, migrate, and support Windows Server and VMware/Hyper-V environments Align VMware best practices with internal workflows and client-specific requirements Lead cloud architecture efforts including AWS and Azure migrations and deployments Perform hands-on firewall configurations and deployments from scratch Manage hybrid environments with cloud and on-prem infrastructure Lead Microsoft…
Senior System Engineer/ Escalation Engineer (MSP)
Senior System Engineer/ Escalation Engineer (MSP) Position Overview: As a Senior IT Specialist (MSP), you will play a critical role in maintaining systems, monitoring alerts, and providing support for Virtualization, Cloud, and Windows technologies. This position offers a mix of reactive and proactive support, allowing you to make a real impact. Senior System Engineer/ Escalation…
February 15, 2026
Managed Service Provider – Help Desk Engineer
Managed Service Provider – Help Desk Engineer Experience: 2+ years of experience working for a Managed Service Provider REQUIRED Experience with desktop operating systems Knowledge of Servers: Active Directory, Group Policy, O365 High-level experience and knowledge of Windows and Mac operating systems Monitor service boards for new tickets and or respond to tickets Monitor resource…
MSP – Level 1 Engineer
MSP – Level 1 Engineer Requirements: Previous MSP experience is REQUIRED Experience working in a hands-on IT Support environment. Solid understanding of basic networking fundamentals (routing, NAT, DNS) Understanding of core concepts around Microsoft 365 Enterprise E5 & Azure Windows Virtual Desktop experience or Microsoft Remote Desktop Services recommended Have experience with PSA and RMM…
February 10, 2026
MSP System Administrator Level II – Hybrid
MSP System Administrator Level II – Hybrid Responsibilities: Provide technical support and guidance to our clients Manage and maintain Windows servers, handle escalated tickets, set up complex environments Assist with cloud migrations, security initiates, and automation MSP System Administrator Level II – Hybrid Requirements: Professional MSP (Managed Service Provider) Experience Experience with Windows Server deployment…
February 9, 2026
IT Desktop Engineer – MSP Escalated IT Support
IT Desktop Engineer – MSP Escalated IT Support: IT support relating to technical issues involving Microsoft’s core business applications Support services for Microsoft related technologies: Windows 7, Windows 10, Windows Server, Exchange, O365, Active Directory, etc. Azure cloud experience. Minimum Azure AD administration, preferable Azure VM administration. Ability to configure and troubleshoot network equipment including…
Customer Relationship Manager (MSP Division)
Customer Relationship Manager (MSP Division) Responsibilities: Identify potential new opportunities to propose to existing clients per client needs Primary interface with client in delivery of contracted services Address client inquiries, resolve issues, and obtain client feedback proactively Review and drive completion of open service tickets, being worked across teams Escalate billing issues on behalf of…
IT Service Delivery Manager (MSP)
IT Service Delivery Manager (MSP) Responsibilities: (35%) of time allocated to developing procedures, identifying areas & opportunities to improve the Service Desk department. (20%) of time allocated to non-billable, internal tasks and tickets. (monitoring the ticket que, ensuring tickets are escalated to proper teams) (15%) of time allocated to managing the Service Desk and schedules,…
Sales & Business Development Executive (MSP) – Houston, TX (Hybrid)
Houston, Texas 77035 – Hybrid Initial onsite training for the first few weeks Long-term breakdown: 60% onsite (client sales or office) / 40% remote Compensation: Base Salary: $80,000 – $100,000 Uncapped Commission Structure: Recurring Revenue: Earn a one-time bonus equal to the recurring revenue generated (e.g., $10K in recurring revenue = $10K bonus). Project Sales:…
February 8, 2026
IT Sales Executive – Managed Services
IT Sales Executive – Managed Services Duties: Be an integral part of shaping the business development style of the company; assist in choosing the best tools and best practices and build out the managed services practice. Prospect for potential new SMB clients and turn sales pipeline into clients on SLAs. Leverage the existing sales pipeline…
Account Executive – IT Sales/MSP
Account Executive – IT Sales/MSP Job Responsibilities: Identify and develop new business opportunities by understanding client needs and offering appropriate IT services and solutions. Conduct thorough needs analysis and technical assessments to propose customized IT solutions. Present and demonstrate our IT services and products to potential clients. Develop and deliver compelling sales presentations and proposals.…
Technical Account Manager (TAM) – Client Visits/Remote
Technical Account Manager (TAM) – Client Visits/Remote Job Responsibilities: Understands our Client’s business needs and aligns with our technology solution and services Track customer issues and resolutions through ticketing system Ensure processes and procedures are followed Assist with the client onboarding process Conduct Monthly/ Quarterly/Annual business reviews Provide accurate, timely, and detailed documentation of all…
Systems Engineer – Hybrid Workplace
Systems Engineer – Hybrid Workplace Responsibilities: Execute server, cloud, and system setup/configurations assigned Administer and support client workstations, Windows servers, and other network infrastructure such as switches, firewalls, WAP’s, VPN, printers, and more Handle escalations from Service Desk as required Provide timely updates to clients and internal teams regarding project status Build & Administration of…
Senior Systems Administrator T3 (Hybrid Workplace)
Senior Systems Administrator T3 (Hybrid Workplace) Duties: Work with the team to provide server administration Work with customers on best practices, advanced troubleshooting, and future systems designs. Support projects to implement, upgrade and support hardware/software systems Experience with virtualization/cloud computing technologies with VMware or performing P2V Experience in working with firewalls/routers/switches (Cisco, SonicWall, Meraki, Fortinet,…
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