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vCIO – Managed Services
vCIO – Managed Services Job Responsibilities: Advise clients and the CSM Team on strategic technology solutions Assess and recommend improvements for client technology infrastructure Manage client relationships and conduct scheduled business reviews Respond promptly to client needs, concerns, and risk factors Coordinate new client onboarding and manage client projects Act as a liaison between clients…
November 30, 2025
System Administrator L2 (MSP) – Hybrid Work Environment
System Administrator L2 (MSP) – Hybrid Work Enviroment Job Responsibilities: Provide Tier 2 support for client systems, including troubleshooting, maintenance, and upgrades Monitor and manage client networks, servers, and applications Assist with IT projects, such as system migrations and network upgrades Document and maintain accurate records of client systems and configurations Collaborate with team members…
Technical Account Manager/ vCIO – MSP
Technical Account Manager/ vCIO – MSP Job Responsibilities: Understands our Client’s business needs and aligns with our technology solution and services Track customer issues and resolutions through ticketing system Ensure processes and procedures are followed Assist with the client onboarding process Conduct Monthly/ Quarterly/Annual business reviews Provide accurate, timely, and detailed documentation of all technical…
Hybrid Network Specialist/ Administrator – MSP
Hybrid Network Specialist/ Administrator – MSP Responsibilities: Manage, support, and troubleshoot LAN and WAN network devices Manage, support, and troubleshoot Internet access and security appliances Manage, support, and troubleshoot remote and wireless access Manage, support, and troubleshoot remote desktop environments such as Citrix and Microsoft Remote Desktop Manage, support, and troubleshoot disaster recovery platforms and…
November 29, 2025
Senior Hybrid Cloud Engineer (Azure Migrations)
Senior Hybrid Cloud Engineer (Azure Migrations)Responsibilities: Experience with troubleshooting and deploying Windows 2012, 2016, 2019 & 2022 Servers Developing and scripting in PowerShell Implement and maintain IaaS and SaaS cloud-based solutions Implementing client/server applications architecture Implementing network software and hardware upgrades (Cisco Meraki; SonicWall) Configuration, management, and troubleshooting skills for routers, switches, and firewalls Design…
Tier II/III Engineer- Partial Work From Home
Responsibilities: Deploy solutions across various technologies, including Exchange, VMware, and Windows Server. Build new network and server environments, and conduct physical to virtual conversions. Install physical network, server, and desktop equipment for clients. Manage, maintain, and upgrade existing servers, networks, and desktops. Conduct security audits and implement security measures using technologies like SentinelOne, DUO 2FA,…
November 28, 2025
MSP Service Delivery Manager – Hybrid
MSP Service Delivery Manager – Hybrid Responsibilities: Help lead and prioritize the support team’s workload Act as resource to the rest of the team for rapid decisions and direction. Help to coordinate escalations. Help identify areas where Standard Operating Procedures (SOPs) don’t exist or need further work, and help improve those processes Regularly monitor team…
November 24, 2025
Hybrid Senior System Engineer L3 – MSP
Hybrid Senior System Engineer L3 – MSP Job Duties: Provide technical expertise to align VMware Best Practices with company’s existing IT policies, workflows, and procedures in design process Designing and implementing, migrating and supporting Windows, VMware/Hyper-V server networks Maintaining and improving the technology infrastructure of our company, working closely with our team of L2 engineers…
IT Service Desk Tier II (MSP)
IT Service Desk Tier II (MSP) Qualifications: Server OS and associated technologies experience – (Server 2008 +, Exchange 2010+, PowerShell, Active Directory, Group Policy, etc.) Strong understanding of DNS and how it affects network and servers 2+ years MSP experience REQUIRED Experience with Microsoft 365 migrations, troubleshooting and setup Network administration and configuration (Sophos, Palo Alto,…
November 23, 2025
IT Solutions Architect (Azure) – MSP
IT Solutions Architect (Azure) – MSP Responsibilities: Collaborate with the sales team to understand client needs and develop tailored solutions that leverage Microsoft Azure and other cutting-edge technologies. Conduct analysis of client infrastructure, applications, and business processes to architect effective and scalable solutions. Design system architectures, create solution blueprints, and produce detailed technical documentation. Provide recommendations…
IT Service Coordinator & Dispatcher (ConnectWise)
IT Service Coordinator & Dispatcher (ConnectWise) Requirements: Qualify client issues and open support tickets. This is an onsite position and requires you to be in the office in Richardson, TX Monitor service boards for new tickets and or respond to tickets. Schedule internal and field resources on the CRM dispatch portal (ConnectWise). Plan, manage and schedule…
IT Field Engineer Tier II- MSP
IT Field Engineer Tier II- MSP Requirements: 2+ years Managed Service Provider Experience Required*** 2+ years experience with ConnectWise & O365 Experience configuring and administering Microsoft Office 365 Intermediate experience with Intune, Azure Virtual Desktop Hands-on experience with Windows Server and Hyper-V or VMware Proficient in networking technologies like Ethernet, TCP/IP, and firewalls IT Field Engineer…
IT Helpdesk Support Tier III (MSP)
IT Helpdesk Support Tier III (MSP) Responsibilities: Act as the primary escalation point from tier 1 and tier 2 support technicians Support of Microsoft server and desktop operating systems, and hardware Virtualization design, implementation, and support (VMware, Hyper-V, Xen) Completion of Office 365/Azure administration and migrations Device firmware and OS patching/upgrades as required Setup, configuration, administration,…
Technical Account Manager (TAM) – Hybrid Workplace
Technical Account Manager (TAM) – Hybrid Workplace Job Responsibilities: Understands our Client’s business needs and aligns with our technology solution and services Track customer issues and resolutions through ticketing system Ensure processes and procedures are followed Assist with the client onboarding process Conduct Monthly/ Quarterly/Annual business reviews Provide accurate, timely, and detailed documentation of all…
November 21, 2025
Senior System Engineer – Managed IT
Senior System Engineer – Managed IT Responsibilities: Design, deploy, and maintain infrastructure solutions for our clients Provide advanced troubleshooting and support for a variety of IT systems and applications Manage and monitor network performance and security Collaborate with other team members to deliver high-quality services to our clients Stay current on industry trends and emerging…
IT Support Engineer – Managed Service Provider
IT Support Engineer – Managed Service Provider Responsibilities: Provide technical support to clients via email, phone, and in-person (as needed) Perform system configurations, installations, and updates Troubleshoot hardware and software issues Manage and maintain M365 administration Monitor and manage firewalls Utilize ConnectWise and IT Glue to track and document client issues and resolutions Collaborate with…
Field Engineer T2 (Managed Services)
Field Engineer T2 (Managed Services) Job Responsibilities: Provide technical support to clients, including hardware and software troubleshooting Install and configure networking equipment, servers, and workstations Perform software updates and patches Monitor and maintain IT infrastructure for optimal performance Respond to client service requests in a timely and professional manner Document all work performed in our…
iManage Engineer (Managed Service Provider)
iManage Engineer (Managed Service Provider) Job Responsibilities: Lead iManage implementation projects from start to finish, including system implementations, document migrations, and iManage cloud-to-cloud migrations Conduct needs assessments and create customized implementation strategies Provide expert advice on document management and workflow optimization using iManage Configure and customize iManage solutions to meet client needs Collaborate with clients’…
Senior IT Project Manager (MSP Industry)
Senior IT Project Manager (MSP Industry) responsibilities: Manage the planning, execution, and delivery of technical projects related to business transformation initiatives Develop and maintain detailed project plans, including timelines, budgets, and resource allocation Collaborate with business stakeholders to ensure alignment of technical projects with business objectives Work with cross-functional teams to identify and mitigate project…
IT Sales Executive – Managed Services
IT Sales Executive – Managed Services Duties: Be an integral part of shaping the business development style of the company; assist in choosing the best tools and best practices and build out the managed services practice. Prospect for potential new SMB clients and turn sales pipeline into clients on SLAs. Leverage the existing sales pipeline…
November 20, 2025
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