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IT Desktop Engineer – MSP Escalated IT Support
IT Desktop Engineer – MSP Escalated IT Support: IT support relating to technical issues involving Microsoft’s core business applications Support services for Microsoft related technologies: Windows 7, Windows 10, Windows Server, Exchange, O365, Active Directory, etc. Azure cloud experience -minimum Azure AD administration, preferable Azure VM administration. Ability to configure and troubleshoot network equipment including…
November 20, 2025
System Engineer – (Projects Team) MSP
System Engineer – (Projects Team) MSP Duties: Take a lead role as the technical expert for all infrastructure-related outages, failures, and problems Implementing network software and hardware upgrades (Cisco Meraki; SonicWall) Provide top-notch technical support in your areas of subject matter expertise (storage, virtualization, Windows OS). Identify and drive opportunities to automate repeatable networking tasks…
November 19, 2025
IT Technician Level 1.5 – Managed Service Provider
IT Technician Level 1.5 – Managed Service Provider Responsibilities: Responsible for supporting our clients and resolving technical issues that arise within their environments Working with L3 engineers to assist with cloud migrations Providing first-level technical support, analysis, and troubleshooting while ensuring a high level of customer satisfaction Working on Azure AD and GPs IT Technician…
November 16, 2025
IT Technician Level 1.5 – Managed Service Provider
IT Technician Level 1.5 – Managed Service Provider Responsibilities: Responsible for supporting our clients and resolving technical issues that arise within their environments Working with L3 engineers to assist with cloud migrations Providing first-level technical support, analysis, and troubleshooting while ensuring a high level of customer satisfaction Working on Azure AD and GPs IT Technician…
MSP System Administrator Level II – Hybrid
MSP System Administrator Level II – Hybrid Responsibilities: Provide technical support and guidance to our clients Manage and maintain Windows servers, handle escalated tickets, set up complex environments Assist with cloud migrations, security initiates, and automation MSP System Administrator Level II – Hybrid Requirements: Professional MSP (Managed Service Provider) Experience Experience with Windows Server deployment…
Helpdesk Support Level 1.5 – Managed Service Provider
Helpdesk Support Level 1.5 – Managed Service Provider Responsibilities: Working with L3 engineers to assist with cloud migrations Providing first-line support and escalating support requests as appropriate Configuring, troubleshooting, and repairing network devices, servers, and computers Working with other members of the support team to ensure that service level agreements are met Assisting with projects…
IT Helpdesk Technician Tier 1.5 (Quick Advancement!)
IT Helpdesk Technician Tier 1.5 Responsibilities: Escalate issues to higher level staff as needed. Utilize ticket tracking system to perform work and bill time for services rendered. Modification of configurations, utilities, software, hardware, etc. for workstations, servers, and network resources. Diagnose and resolve technical hardware and software issues. Technical assistance via phone, email, and ticketing…
November 13, 2025
IT Senior Engineer- MSP (Local WFH)
IT Senior Engineer- MSP (Local WFH) Responsibilities: Configure and install various computer and Windows servers Migrate M365 & G-Suite Configure servers Azure build outs and migrations SharePoint troubleshooting & migrations Virtualization via Hyper-V or VMware (Configuring new infrastructure and completing P2V migrations) Install and maintain approved security tools, policies, and follow procedures to implement Design, configure,…
Senior System Administrator (MSP) – Partial Work From Home
Senior System Administrator (MSP) – Partial Work From Home MSP Responsibilities: Implement and support local area networks (LAN), wide area networks (WAN), intranets, extranets, and other data networks. Provide support for both Windows and Mac environments. Manage and troubleshoot network and system issues, including routers, switches, and firewalls. Perform network rollouts and manage all aspects of…
Helpdesk Support Level 1.5 – Managed Service Provider
Helpdesk Support Level 1.5 – Managed Service Provider Responsibilities: Working with L3 engineers to assist with cloud migrations Configuring, troubleshooting, and repairing network devices, servers, and computers Working with other members of the support team to ensure that service level agreements are met Assisting with projects such as AD and Azure AD migrations Hands on…
November 12, 2025
Technical Account Manager/ Project Manager – MSP
Technical Account Manager/ Project Manager – MSP Responsibilities: Meet with client success team to understand project scope, estimates, and goals. Responsible for new client onboardings, client management, and alignment to industry best practices Develop, build and cultivate long-term relationships with key management within your clients’ organizations Staying in scope and interfacing with client and internal…
November 10, 2025
Senior Escalations Engineer – Managed Services
Senior Escalations Engineer – Managed Services Responsibilities: Migrating clients to cloud infrastructure Migrate O365 & G-Suite Configure virtual servers via AWS/Azure Deploying and configuring Meraki switches, wireless, and routers Windows Server and Hyper-V migrations and setups Implement & Design Cloud infrastructures with a team of Engineers (namely, Azure) Senior Escalations Engineer – Managed Services Responsibilities:…
vCIO – Managed Services
vCIO – Managed Services Job Responsibilities: Advise clients and the CSM Team on strategic technology solutions Assess and recommend improvements for client technology infrastructure Manage client relationships and conduct scheduled business reviews Respond promptly to client needs, concerns, and risk factors Coordinate new client onboarding and manage client projects Act as a liaison between clients…
November 9, 2025
Entry Level IT Helpdesk Support (MSP)
Entry Level IT Helpdesk Support (MSP) Responsibilities: Respond to calls, tickets and emails to troubleshoot reported issues in a helpdesk environment using ConnectWise. Complete basic troubleshooting and provide IT support for Microsoft core business applications and operating systems Provide desktop support, manage accounts in active directory, printer support Provide network support and some administration. Entry…
November 6, 2025
IT Desktop Support Technician (MSP)
IT Desktop Support Technician (MSP) Responsibilities: Provide level 1 support for all client tickets. Troubleshoot & Administer O365 Manage accounts in active directory for various clients Provide desktop support, provision laptops Work along side senior engineers for exposure to project based work IT Desktop Support Technician (MSP) Requirements: Comfortable with multiple technologies such as Active Directory, Microsoft…
IT Field Engineer Tier 2 (MSP)
IT Field Engineer Tier 2 (MSP) Responsibilities: Provide technical support and guidance to our clients M365 troubleshooting, administration, and migration support Manage and maintain Windows servers, handle escalated tickets, set up complex environments Perform hands-on fixes at the desktop level when remote tools are not appropriate, including hardware repairs, delivery of peripherals, or other fixes…
November 5, 2025
System Engineer “Jack of All Trades”
System Engineer “Jack of All Trades” Responsibilities: Deploy complex solutions involving a variety of technologies, including Exchange, VMWare and Windows Server. Build new network and server environments and perform physical to virtual conversions. Install physical network, server and desktop equipment for customers. Manage, maintain and upgrade existing servers, networks and desktops. Maintain healthy working relationships…
November 2, 2025
IT System & Network Engineer (MSP)
IT System & Network Engineer (MSP) Requirements: Intermediate to Advanced on Networking hardware, software, and devices for layers 1, 2, and 3* – (Required, no flexibility) Advanced on Microsoft Server Operating Systems (2008-2019) AD, DHCP, GPO, Print Management Experience with Microsoft Azure and Office 365 Advanced on Microsoft Workstation Operating Systems (XP to Windows 10) Experience…
October 26, 2025
IT Support Analyst (Tier 2) – MSP
IT Support Analyst (Tier 2) – MSP Key Skills: Knowledge of Servers: Active Directory, Group Policy (administration, not necessarily creation of new GPs), bring up Domain Controllers G-suite/ O365 migrations Configure, Support, and maintain AWS/Azure Complete Server deployments Configure and set up customer networks, complete firewall deployments IT Support Analyst (Tier 2) – MSP Benefits: Salary: $70,000-$80,000…
IT Helpdesk Support Tier 1 (MSP)
IT Helpdesk Support Tier 1 (MSP) Responsibilities: Provide level 1 support for all client tickets. Provide level 2 support when possible by ability. Troubleshoot & Administer O365 Manage accounts in active directory for various clients Provide desktop support Work along side senior engineers for exposure to project based work IT Helpdesk Support Tier 1 (MSP) Requirements: …
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