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Technical Support Specialist – MSP
What You’ll Be Doing: End-User Support: Be the first point of contact for clients experiencing technical issues. Troubleshooting: Handle hardware/software issues, account setup, password resets, and basic networking problems. Ticketing & Documentation: Accurately log support tickets and maintain helpful documentation for repeat solutions. Escalation Support: Flag complex issues to senior engineers with clear notes to…
April 27, 2026
vCIO – Managed Service Provider
vCIO – Managed Service Provider Key Responsibilities: Develop and maintain strong relationships with clients, serving as their trusted IT advisor. Conduct IT strategy meetings, technology assessments, and business reviews. Create and implement strategic IT roadmaps tailored to each client’s business needs. Identify technology gaps and recommend solutions that improve efficiency and security. Collaborate with internal…
System Engineer (MSP) – Hybrid WFH
System Engineer (MSP) – Hybrid WFH Responsibilities: Provide Tier 2.5 support for Microsoft environments, including Azure, Office 365, and Windows Server. Troubleshoot and resolve escalated issues for desktops, workstations, and user software. Manage and configure SonicWALL firewalls, VPNs, and networking equipment. Document and track issues using MSP tools such as ConnectWise, Ninja RMM, and IT…
IT System Engineer – Hybrid Workplace
IT System Engineer – Hybrid Workplace Responsibilities: Design, implement, and maintain zero trust security solutions for clients. Monitor and respond to security incidents, including conducting investigations and resolving issues. Collaborate with clients to understand their unique security requirements and provide tailored solutions. Stay current with the latest security trends and technologies and proactively recommend new…
Operations Manager | MSP
What You’ll Do Oversee day-to-day operations across Service Delivery, Projects, NOC/SOC, and Account Management Ensure issues are resolved efficiently and SLA expectations are met in a 24/7/365 environment Lead project planning and implementation efforts across client environments Streamline workflows and optimize SOPs for maximum efficiency and client satisfaction Collaborate cross-functionally to align departments with company…
Senior System Engineer (MSP)
Senior System Engineer (MSP) Day to Day: Conduct M365 migrations and setups Handle complex software migrations including ERP upgrades and integrations with cloud software Execute server migrations on platforms like VMWare, HyperV, and Azure Manage SharePoint and Azure migrations and setups Configure VMWare servers and perform server migrations/setups Set up networks including firewalls, switches, and…
Senior Systems Administrator (MSP) – 3 Days Remote
Responsibilities: Provide remote and on-site technical support for end users and client environments. Troubleshoot hardware/software issues, network devices, and business-critical applications. Manage and resolve escalated service tickets and time-sensitive client requests. Configure and manage Windows servers and infrastructure components in Azure. Administer and support Microsoft 365 environments, including domain synchronization. Set up and maintain firewalls,…
Senior Technical Engineer – MSP
Why You’ll Love This Role You’ll lead complex IT infrastructure and cloud projects from scoping to deployment. You’ll mentor and guide a high-performing technical team—this is not a help desk role. You’ll work directly with clients and decision-makers, shaping modern IT environments. You’ll have support to pursue certifications, advanced training, and career advancement. What You’ll…
Systems Administrator Tier 2 | MSP
Key Responsibilities: Escalated support for Windows Server, Azure, M365, and networking-related issues. Troubleshoot directory services, cloud-based apps, email, and authentication problems. Manage change requests for firewall configs, VLANs, DNS, DHCP, and VPNs. Support and administer Azure Entra ID (formerly Azure AD), Intune, and VDI. Maintain VMware and Hyper-V environments. Configure Dell/SonicWall firewalls and manage Dell/NetGear/Aruba…
System Administrator / Projects Engineer | MSP
What You’ll Do: Execute infrastructure projects for SMB and mid-market clients, including server migrations, cloud implementations, and security upgrades Administer and support environments across Microsoft 365, Azure, VMware/Hyper-V, Active Directory, and Windows Server Work directly with clients to understand needs, scope solutions, and deliver results Provide Tier 2/3 support escalation when needed (light day-to-day support,…
Systems Administrator L2 | MSP
🔧 What You’ll Be Doing Serve as a go-to resource for escalated technical issues—servers, workstations, networks, cloud Maintain, monitor, and troubleshoot infrastructure using tools like NinjaOne, ConnectWise, BrightGauge Configure and manage Azure Entra ID, Microsoft 365, VPNs, firewalls (SonicWall), VLANs, and Wi-Fi (Ubiquiti) Lead and support client-facing IT projects—system rollouts, infrastructure refreshes, network upgrades Travel…
April 26, 2026
IT Support Engineer L2 – Cloud Focus (MSP)
🔧 What You’ll Do Handle Level 2 escalations across desktop, server, M365, and networking environments Assist with and lead portions of cloud-first deployments (primarily Microsoft stack) Configure, support, and maintain systems: Windows Server, Azure AD, M365, Exchange, and Outlook Troubleshoot basic firewall and network issues (FortiGate, Meraki, etc.) Support BCDR tools like Datto, Carbonite, and…
Senior System Engineer | MSP
Senior System Engineer | MSP Responsibilities: Provide IT support for Microsoft’s core business applications and virtual environments on Azure and VMware. Implement and support Microsoft-related technologies such as Windows Server, Office 365, and SharePoint. Deploy and maintain remote access solutions including VPN and Microsoft Intune. Support WAN/LAN infrastructure, firewalls, routers, and security appliances. Maintain monitoring…
System Administrator – MSP
What You’ll Do: Maintain and improve IT systems, networks, endpoints, printers, and peripheral hardware Provide timely, professional support both on-site and remotely Administer Microsoft 365, Active Directory, MFA, and endpoint protection solutions Support and secure telecommunications and remote access systems Monitor system health and performance, proactively addressing issues Manage access controls, user accounts, and permissions…
System Administrator “Jack of All Trades” (MSP)
System Administrator “Jack of All Trades” (MSP) Responsibilities: Deploy infrastructure solutions involving Exchange, VMware, Windows Server, and other technologies. Build and upgrade network and server environments, including physical-to-virtual (P2V) conversions. Install and configure network, server, and desktop equipment at client sites. Manage and maintain servers, networks, and desktops across multiple clients. Maintain strong client relationships…
Microsoft Project Engineer (MSP)
Microsoft Project Engineer Location: Hybrid (Remote with occasional client site visits in the DFW area) About the Role: As a Microsoft Project Engineer, you’ll take ownership of project-focused initiatives, including migrations, deployments, and system implementations. You’ll collaborate with clients to modernize their IT environments and ensure successful project delivery, while also contributing to process improvements…
April 23, 2026
Business Development Representative (IT Industry)
Business Development Representative (IT Industry) Responsibilities: Sign new Monthly Recurring Revenue (MRR) clients by executing company sales strategies Prospect, network, develop and create relationships with key decision makers and turn those relationships into new MRR clients Identify, research, and prioritize target accounts Prepare and present proposals Negotiate and close new business Utilize consultative selling techniques that…
Senior Escalation Engineer/ Team Lead (MSP)
Senior Escalation Engineer/ Team Lead (MSP) Responsibilities: 70% Escalations 30% Leadership Lead a team of 4 systems engineers to provide advanced technical support, troubleshooting, and solution development for servers, infrastructure, and network issues. Lead Incident response and cybersecurity operations with SOC. Act as a point of escalation for complex technical problems, offering high-level expertise and…
IT System Administrator (Tier 2.5) MSP
IT System Administrator (Tier 2.5) MSP Responsibilities: Microsoft 365 administration & migration support Azure infrastructure (design, implementation, management) System Administration (Windows Servers) Security & compliance to safeguard infrastructure Backup & disaster recovery Network Infrastructure management (configure firewalls, provide support) IT System Administrator (Tier 2.5) MSP Requirements: 3+ years of Microsoft cloud administration 3+ years of experience…
April 21, 2026
Level 2 Service Desk Support (MSP)
Level 2 Service Desk Support (MSP) Key Responsibilities: Answer support calls and provide clients with remote support Administer and troubleshoot M365 Troubleshoot networks Provide Support through Azure Entra ID Support Client Networks Troubleshoot Vmware & HyperV Assist with projects (client onboardings and cloud migrations) Level 2 Service Desk Support (MSP) Requirements: Minimum of 3 years’ experience…
April 18, 2026
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