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Hybrid Support Engineer (Level II) MSP
Hybrid Support Engineer (Level II) MSP Experience Experience and understanding of supporting Microsoft Office (premise and M365) Experience working with any of the following RMM tools, such as ConnectWise Automate, Datto RMM, etc. Experience in network troubleshooting firewalls/routers/switches (Cisco, SonicWall, Meraki, Fortinet, Sophos, Ubiquiti, etc.) Experience working with Backup Solutions – BDR’s, DATTO, Infrascale, etc.…
June 24, 2025
Senior System Engineer Tier 3 – MSP (Hybrid)
Senior System Engineer Tier 3 – MSP (Hybrid) Experience: Implementing network software and hardware upgrades (Cisco Meraki; SonicWall) Configuring and managing firewalls, switches, W.A.P.s, VPNs, and other network appliances Support end-users in a help desk and on-site environment, resolving hardware/software issues Configure servers and other critical components in Azure Azure & AWS administration and support…
System Administrator (Partial Remote – MSP)
System Administrator (Partial Remote – MSP) Duties: Experience doing End User IT Support, Cloud, O365 troubleshooting/administration, basic virtualization, Active Directory, DNS Installing and integrating new server hardware and applications under the supervision of a more senior engineer Understanding and supporting 24/7 infrastructure and business-critical applications Supporting migrations and deployments of O365/G-Suite/Servers/ Citrix and Hyper-V /…
Hybrid Junior System Administrator – MSP
Hybrid Junior System Administrator – MSP Experience: Experience with Networking, Windows OS’s to include XP, 7, 10, Server 2008 R2, 2012, 2012 R2, and 2016 Experience working with HP or Dell servers Experience working with Cisco routers and switches with a CCNA preferred Experience with Virtualization Technologies: VMWare, Hyper-V (preferred) Maintained ticket updates for reported…
Hybrid IT System Engineer (Escalation Team) MSP
Hybrid IT System Engineer (Escalation Team) MSP Duties: Extensive experience with Hyper-V and VMware including deployment, advanced troubleshooting, and management Experience with Microsoft Server Operating in an Enterprise Environment Including Management, Implementations into Dynamic Environments with Various Roles, Migrations, Group Policy Creation / Management, and High-Level Troubleshooting Configuration, Management, Troubleshooting and Ability to Deploy Software…
Hybrid System Administrator (Mid-Level Projects) – MSP
Hybrid System Administrator (Mid-Level Projects) – MSP Experience: Installation and configuration of Window server 2016-2019 Advanced experience with Microsoft Technologies, AD, O365, Windows Server, LAN/WAN, Knowledge and experience with VMware to perform basic VM edits, troubleshooting extend data stores/partitions Implementing and configuring network devices (Cisco, SonicWALL, Meraki) Implementation of wired and wireless network software/hardware installation…
Tier 3 Senior System Engineer (Projects) Hybrid – MSP
Tier 3 Senior System Engineer (Projects) Hybrid – MSP Duties Experience working with Microsoft Azure and M365 cloud technologies and migrations to include Compute, Storage, Directory & Virtual Desktop Experience with a leading team of engineers on complex network infrastructure projects Design, Implement, and Support LAN/WAN technologies (i. e. installation of routers, switches, firewalls, wireless,…
June 23, 2025
Level 3 – Senior System Engineer (Hybrid) MSP
Level 3 – Senior System Engineer (Hybrid) MSP Experience: Strong experience with Cloud technologies (Azure)/virtualization technologies (VMware) Experience configuring and troubleshooting firewalls (SonicWall) Expertise working with storage, virtualization, Windows OS Ability to handle -Data backup and recovery solutions (Acronis, Datto, etc…) Advance experience working with M365 setup, migrations, and troubleshooting Advanced Scripting knowledge including PowerShell…
Hybrid Senior System Engineer – Project Team (MSP)
Hybrid Senior System Engineer – Project Team (MSP) Experience: Citrix applications, server infrastructure/ Backup, and Disaster Recovery (BDR) Implement a data network with routers, firewalls, and switches Cloud and virtualization using Azure, VMWare, Hyper-V, etc. Microsoft Windows Server OS (2012 R2/2016/2019/2022) Knowledge of TCP/IP, DNS, DHCP, SMTP, VPN Routing, High Availability, networking concepts, and protocols…
Hybrid IT System Administrator (L1/L2) MSP
Hybrid IT System Administrator (L1/L2) MSPMSP Duties: Troubleshooting and administering Microsoft infrastructure (M365, Active Directory, Group Policy, Azure AD, etc.) Maintain ticket updates for reported incidents and experience with the help desk ticketing system (ConnectWise, Kaseya, ServiceNow, etc.) Perform general preventative maintenance tasks on computers, laptops, printers Experience with network troubleshooting (Cisco Meraki, SonicWall, or…
Hybrid System Administrator (Mid-Level Projects) – MSP
Hybrid System Administrator (Mid-Level Projects) – MSP Experience: Knowledge and experience with VMware to perform basic VM edits, troubleshooting extend data stores/partitions Implementing and configuring network devices (Cisco, SonicWALL, Meraki) Excellent communication skills for remote clients and on-site technical support Windows desktop and server operating systems experience Experience with Active Directory and Group Policy on…
IT System Administrator Level 2 (Hybrid) MSP
IT System Administrator Level 2 (Hybrid) MSP Duties: Understanding of computer hardware and how to diagnose hardware problems including desktops, laptops, and printers Knowledge of networks and network troubleshooting. Basic understanding of TCP/IP, routing and switching, DHCP, DNS, VLAN, VPNs Experience with the ConnectWise suite of products (Manage, Automate, Control) Troubleshooting M365 and Office365 applications…
Hybrid Mid-Level IT Technician (MSP)
Hybrid Mid-Level IT Technician (MSP) Experience: Technical support at the network level: LAN/WAN connectivity, routers, switches, firewalls, and wireless Experience with Networking, Windows OS’s to include 7, 10, 11 Server 2008 R2, 2012, 2012 R2, 2016, and 2019 Maintained ticket updates for reported incidents and experience with the help desk ticketing system (ConnectWise, Kaseya, ServiceNow,…
Hybrid System Administrator (Escalation Team) MSP
Hybrid System Administrator (Escalation Team) MSP Experience: Working knowledge and experience with VMware to perform basic VM edits, troubleshooting, and extend data stores/partitions Ability to configure and troubleshoot network equipment including routers, switches, and firewalls. Deploy new hardware using Imaging technology Utilize working knowledge and experience with exchange configuration and troubleshooting to support clients Responsible…
IT System Support Technician (Tier 2) – MSP
IT System Support Technician (Tier 2) – MSP Do?: Support and experience working with Cloud products: (Office 365, OneDrive, Azure). Knowledge of Microsoft Windows Server Platforms. Support of disaster recovery solutions. (Datto) Configuring, Installing and Supporting routers, firewalls, switches & servers (VLAN, SonicWall) Knowledge of VMware/Hyper-V (creating new virtual machines, changing resource allocations, etc.) Experience…
Project Engineer (MSP – Local WFH)
Project Engineer (MSP – Local WFH) Responsibilities: Design, Implement, Support LAN/WAN technologies (i. e. installation of routers, switches, firewalls, wireless, etc..) Design, Implement, Support storage area networks (SAN’s) SharePoint Migrations Support Azure infrastructures Azure migrations and setups/VMware migrations Remote access solutions: VPN, Terminal Services Design, configure, maintain and upgrade corporate customer’s networks and in-house servers…
IT System Administrator (Hybrid) – MSP
IT System Administrator (Hybrid) – MSP Experience: Knowledge of Ticketing Systems and Monitoring Software (ConnectWise, ServiceNow, Datto) Configure and troubleshoot issues related to Window Server, DNS, DHCP VPN Experience configuring and troubleshooting VPN Clients, Group Policy, Folder Permissions, Firewalls, VMWare servers, Citrix servers, Printer Servers, and Office 365 Must be organized, detail-oriented, and self-motivated Email…
June 22, 2025
Help Desk Manager (Local WFH) MSP
Help Desk Manager (Local WFH) MSP Duties & Responsibilities: Proven experience in IT management, with a focus on help desk operations Exceptional leadership, communication, and interpersonal skills ***Must have 1+ year of MSP experience or working for MSP like environment *** Advanced knowledge of IT management practices, strategic planning, and customer service Strong problem-solving abilities…
Hybrid IT System Administrator (Mid-Level Support)
Hybrid IT System Administrator (Mid-Level Support) Duties Monitoring and management of various client systems, company services and business support systems. Create and update documentation of customer and business support systems. Documentation includes customer setup guides, client configurations and network diagrams Perform remote and onsite project work such as: client onboarding, office build-outs, cloud migrations and…
IT System Administrator (Escalation Team) MSP
IT System Administrator (Escalation Team) Duties & Experience: Problem investigation, troubleshooting, and resolution. Master of Desktop Support and customer service Knowledge of Servers: Active Directory, Group Policy, O365 Experience with networking equipment (SonicWall, Meraki, ASAs, Fortinet, etc.) Resolving escalated issues that might arise in a timely manner Schedule internal and field resources on the CRM…
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