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IT Support Specialist Tier 1.5 (MSP)
IT Support Specialist Tier 1.5 (MSP) Responsibilities: Provide technical support at the network level: WAN and LAN connectivity, routers, firewalls, and security Complete remote access solution implementation and support: VPN and Terminal Services Monitor the manage system alerts & resolve incoming tickets at a tier 1 level Provide IT Support relating to technical issues involving Microsoft’s…
September 17, 2026
IT System Administrator (MSP)
IT System Administrator (MSP) Responsibilities: Provide installation & configuration support of routers, servers, firewalls, & network equipment Performs configuration/implementation/management within Windows Server environments including Active Directory & Group Policy (Creating user accounts, Managing Security levels/principles, Login scripts, configuration/set up of network printers) Assist with cloud migrations and other projects Provide escalation support to various clients…
Junior Technical Support Representative (MSP)
Junior Technical Support Representative (MSP) Responsibilities: Ensure exceptional client satisfaction is consistently delivered and maintained. Implementation of overall Technical Services, strategies, & objectives. Provide accurate and timely technology support and problem resolution to our clients. Support clients with technical support issues and know when to escalate the issue. Work closely with the project manager on the…
IT Helpdesk Support Tier 1 (MSP)
IT Helpdesk Support Tier 1 (MSP) Responsibilities: Provide level 1 support for all client tickets. Provide level 2 support when possible by ability. Troubleshoot & Administer O365 Manage accounts in active directory for various clients Provide desktop support Work along side senior engineers for exposure to project based work IT Helpdesk Support Tier 1 (MSP) Requirements: …
September 16, 2026
IT Project Manager (MSP)
IT Project Manager (MSP) Responsibilities: Serve as a leader on the team and assist junior technicians Serve as a consultant to client by recommending, architecting and implementing solutions custom to each client Complete projects such as O365 migrations Configure and support firewall configurations Support cloud set up, configurations, design, and support.• Extreme Proficiency Microsoft Active Directory…
IT Project Engineer (MSP) – Partial Remote
IT Project Engineer (MSP) – Partial Remote Responsibilities: Work with management team members, decision makers, and stakeholders to define business and technical requirements Solution design and implementation of new technologies for clients to meet the business requirements Responsible for new client onboardings, client management, and alignment to industry best practices Spin up and deploy Windows Servers…
IT Support Specialist Tier II (MSP)
IT Support Specialist Tier II (MSP): 2+ years Managed Service Provider experience REQUIRED Experience in administration, configuration, management and design of Windows Server-based networks Experience with Exchange 2013/2016 Office 365 and Microsoft Azure experience (administration and assisting with migrations) Virtualization technology experience with VMware or HyperV (P2V migrations, troubleshooting, administration) Server maintenance and support, including…
IT Helpdesk Technician Tier 1.5 (Quick Advancement!)
IT Helpdesk Technician Tier 1.5 (Quick Advancement!) Job Requirements: Computer Hardware; Software Troubleshooting Strong background with Windows 10 Desktop support experience Networking/troubleshooting knowledge Knowledge of Windows and Servers, Active Directory, Exchange On-Prem or Office 365 1+ years of experience working for a Managed Service Provider Required MCSA, MCSE, or CCNA preferred IT Helpdesk Technician Tier 1.5…
IT Helpdesk Support Tier 1.5 (Partial Remote) -MSP
IT Helpdesk Support Tier 1.5 (Partial Remote) -MSP Responsibilities: Provide remote support using ConnectWise Assist senior engineers with some project based work Support technologies including but limited to O365, Exchange, Active Directory, Group Policy, Windows Servers Troubleshoot end user issues, provide desktop support Server administration and basic network troubleshooting IT Helpdesk Support Tier 1.5 (Partial…
IT Service Desk Support (MSP)
IT Service Desk Support (MSP) Responsibilities: Provide technical support at the network level: WAN and LAN connectivity, routers, firewalls, and security Complete remote access solution implementation and support: VPN and Terminal Services Monitor the manage system alerts & resolve incoming tickets at a tier 1 level Provide IT Support relating to technical issues involving Microsoft’s…
IT Helpdesk Support Tier 1 (MSP)
IT Helpdesk Support Tier 1 (MSP) Responsibilities: Provide level 1 support for all client tickets. Provide level 2 support when possible by ability. Troubleshoot & Administer O365 Manage accounts in active directory for various clients Provide desktop support Work along side senior engineers for exposure to project based work IT Helpdesk Support Tier 1 (MSP) Requirements: …
IT Solutions Architect (Azure) – MSP
IT Solutions Architect (Azure) – MSP Responsibilities: Collaborate with the sales team to understand client needs and develop tailored solutions that leverage Microsoft Azure and other cutting-edge technologies. Conduct analysis of client infrastructure, applications, and business processes to architect effective and scalable solutions. Design system architectures, create solution blueprints, and produce detailed technical documentation. Provide recommendations…
IT Senior Engineer- MSP (Local WFH)
IT Senior Engineer- MSP (Local WFH) Responsibilities: Configure and install various computer and Windows servers Migrate O365 & G-Suite Configure servers Azure build outs and migrations SharePoint troubleshooting & migrations Virtualization via Hyper-V or VMware (Configuring new infrastructure and completing P2V migrations) Install and maintain approved security tools, policies, and follow procedures to implement Design, configure,…
IT Helpdesk Technician Tier 1.5 (Quick Advancement!)
IT Helpdesk Technician Tier 1.5 Responsibilities: Escalate issues to higher level staff as needed. Utilize ticket tracking system to perform work and bill time for services rendered. Modification of configurations, utilities, software, hardware, etc. for workstations, servers, and network resources. Diagnose and resolve technical hardware and software issues. Technical assistance via phone, email, and ticketing…
September 15, 2026
IT Senior Engineer- MSP (Local WFH)
IT Senior Engineer- MSP (Local WFH) Responsibilities: Configure and install various computer and Windows servers Migrate M365 & G-Suite Configure servers Azure build outs and migrations SharePoint troubleshooting & migrations Virtualization via Hyper-V or VMware (Configuring new infrastructure and completing P2V migrations) Install and maintain approved security tools, policies, and follow procedures to implement Design, configure,…
Senior System Administrator (MSP) – Partial Work From Home
Senior System Administrator (MSP) – Partial Work From Home MSP Responsibilities: Implement and support local area networks (LAN), wide area networks (WAN), intranets, extranets, and other data networks. Provide support for both Windows and Mac environments. Manage and troubleshoot network and system issues, including routers, switches, and firewalls. Perform network rollouts and manage all aspects of…
IT Service Coordinator & Dispatcher (ConnectWise)
IT Service Coordinator & Dispatcher (ConnectWise) Requirements: Qualify client issues and open support tickets. This is an onsite position and requires you to be in the office in Richardson, TX Monitor service boards for new tickets and or respond to tickets. Schedule internal and field resources on the CRM dispatch portal (ConnectWise). Plan, manage and schedule…
IT Field Engineer Tier II- MSP
IT Field Engineer Tier II- MSP Requirements: 2+ years Managed Service Provider Experience Required*** 2+ years experience with ConnectWise & O365 Experience configuring and administering Microsoft Office 365 Intermediate experience with Intune, Azure Virtual Desktop Hands-on experience with Windows Server and Hyper-V or VMware Proficient in networking technologies like Ethernet, TCP/IP, and firewalls IT Field Engineer…
Entry Level IT Helpdesk Support (MSP)
Entry Level IT Helpdesk Support (MSP) Responsibilities: Respond to calls, tickets and emails to troubleshoot reported issues in a helpdesk environment using ConnectWise. Complete basic troubleshooting and provide IT support for Microsoft core business applications and operating systems Provide desktop support, manage accounts in active directory, printer support Provide network support and some administration. Entry…
IT System & Network Engineer (MSP)
IT System & Network Engineer (MSP) Requirements: Intermediate to Advanced on Networking hardware, software, and devices for layers 1, 2, and 3* – (Required, no flexibility) Advanced on Microsoft Server Operating Systems (2008-2019) AD, DHCP, GPO, Print Management Experience with Microsoft Azure and Office 365 Advanced on Microsoft Workstation Operating Systems (XP to Windows 10) Experience…
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