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Tier 3 Escalation Engineer & Architect (MSP)
Tier 3 Escalation Engineer & Architect (MSP) Requirements 8+ years of experience in systems architecture, administration, installation, and troubleshooting Proven experience as a Solutions Architect or similar role within an MSP or IT consulting environment. MUST HAVE EXPERIENCE WORKING FOR A MANAGED SERVICE PROVIDER Strong knowledge of IT infrastructure, including networks, servers, storage, and cloud…
December 21, 2025
IT Systems Engineer Tier II/III (Partial Work From Home)
IT Systems Engineer Tier II/III (Partial Work From Home) Responsibilities: Deploy solutions across various technologies, including Exchange, VMware, and Windows Server. Build new network and server environments, and conduct physical to virtual conversions. Install physical network, server, and desktop equipment for clients. Manage, maintain, and upgrade existing servers, networks, and desktops. Conduct security audits and…
IT Senior Support Engineer (Consultative & Technical)
IT Senior Support Engineer (Consultative & Technical) Qualifications: 2+ years MSP experience REQUIRED Experience with Office 365 migrations, troubleshooting and setup Experience configuring and installing various computer and Windows servers up to 19 Knowledge of Citrix and VMware administration Experience installing and maintaining approved security tools, and policies, and following procedures to implement Experience supporting,…
IT Helpdesk Support Tier III (MSP)
IT Helpdesk Support Tier III (MSP) Responsibilities: Act as the primary escalation point from tier 1 and tier 2 support technicians Support of Microsoft server and desktop operating systems, and hardware Virtualization design, implementation, and support (VMware, Hyper-V, Xen) Completion of Office 365/Azure administration and migrations Device firmware and OS patching/upgrades as required Setup, configuration, administration,…
Senior Technical Account Manager (MSP)
Senior Technical Account Manager (MSP) Requirements: 4+ years of experience working with Windows Server, Exchange Server, Active Directory, Office 365, Azure, VMWare/Hyper-V, Wireless Networks, and Firewalls (SonicWALL, WatchGuard, Cisco ASA) 3+ years of experience working in a consultative capacity Experience with presales and IT road mapping Ability to analyze client infrastructure and provide recommendations 3+…
System Engineer II (Azure Environment)
System Engineer II (Azure Environment) responsibilities: Assisting with projects and support tasks – cloud migrations (O365/Azure/G-Suite), virtualizing servers, network assessments (Cisco and SonicWall), and supporting applications, desktops, and servers/network infrastructure Implementing or configuring Office 365 and G-Suite Implementing client/server applications Implementing network software and hardware upgrades Configuration, management, and troubleshooting skills for routers, switches, and…
System Administrator II – 2nd Shift
System Administrator II – 2nd Shift Responsibilities: Microsoft 365/Azure Migrations Client On-boardings & off-boardings Client employee on-boardings & off-boardings Asset lifecycle operations Work escalated tickets from the Help Desk team System Administrator II – 2nd Shift Technologies: Windows Server AD, GPO, DNS, DHCP O365 VMware/Hyper-V Routers/Switches/Firewalls (SonicWALL, Meraki) Azure System Administrator II – 2nd Shift…
IT Desktop Support Technician (MSP)
IT Desktop Support Technician (MSP) Responsibilities: Provide level 1 support for all client tickets. Troubleshoot & Administer O365 Manage accounts in active directory for various clients Provide desktop support, provision laptops Work along side senior engineers for exposure to project based work IT Desktop Support Technician (MSP) Requirements: Comfortable with multiple technologies such as Active Directory, Microsoft…
December 20, 2025
MSP Service Desk Engineer Level 2
MSP Service Desk Engineer Level 2 Technical Skills: Excellent desktop support skills Experience with AD/M365 administration Understanding of networking technologies Experience with network configuration of firewalls, switches, VLANs Experience troubleshooting network issues Experience troubleshooting server issues Experience with VMware or Hyper-V Experience with Azure AD (InTune is a plus) MSP Service Desk Engineer Level 2…
December 19, 2025
Help Desk Technician L1.5 (MSP)
Help Desk Technician L1.5 (MSP) Requirements and Responsibilities: Manage the deployment, monitoring, maintenance, development, upgrade, and support of all IT systems, including servers, PCs, operating systems, telephones, software applications, and peripherals Manage the creation of and maintenance of an accurate asset inventory of hardware and software for our clients Provide expertise and support during systems…
IT System Engineer – L3 (MSP)
IT System Engineer – L3 (MSP) Technology Requirements: Windows Server Operating Systems & Roles Windows and Mac desktop operating systems Networking: TCP/IP, MAC, VLAN, VPN, DHCP, FIREWALL, NAT, IPS, IDS, RADIUS, QoS Understanding of best practice data administration and management processes. Understanding of best practice backup continuity & disaster recovery management Security tools: Antivirus, Email…
System Administrator (ConnectWise/MSP)
System Administrator (ConnectWise/MSP) Responsibilities: Actively work on tickets in your work queue providing daily, detailed ticket notes, timely communication, and resolution or escalation. Provide excellent customer service. Install new or rebuild existing servers and network gear. Configure hardware, software peripherals, services, settings, directories, storage, etc. Research and recommend innovative and, where possible, automated approaches for…
IT Solutions Architect & Senior Engineer – MSP
IT Solutions Architect & Senior Engineer – MSP Responsibilities: Collaborate with the sales team to understand client needs and develop tailored solutions that leverage Microsoft Azure and other cutting-edge technologies. Conduct analysis of client infrastructure, applications, and business processes to architect effective and scalable solutions. Design system architectures, create solution blueprints, and produce detailed technical documentation.…
December 18, 2025
Hybrid WFH IT Field & Server Support Engineer
Hybrid WFH IT Field & Server Support Engineer responsibilities: Support of all things Microsoft, from Windows Server 2012+, Azure AD, O365, Active Directory, GPOs, etc IT support relating to technical issues involving Microsoft’s core business applications Work with the project management team on server builds and network deployments Troubleshoot PC connectivity desktop issues. Remote access…
Hybrid Solutions Architect (Azure)
Hybrid Solutions Architect (Azure) Responsibilities: Responsible for the design and delivery of complex projects focusing on Microsoft technology stack across all industry verticals to meet our client’s technology and business needs. Consults with our sales team, project management team and clients to deploy highly technical solutions to help our clients achieve their business objectives. SME…
December 16, 2025
Tier 1 System Administrator / Field Server Engineer – MSP
Tier 1 System Administrator / Field Server Engineer – MSP Technical Requirements: Strong Windows Server skills – 2016-2019 Active Directory, mostly managing, but will be doing migrations, upgrades, and perhaps building from the ground up on occasion GPO creation and modification Azure AD & O365 Administration And overall support with MS-related applications, if you are…
IT Field Technician & IT Support Specialist Tier II (MSP)
IT Field Technician & IT Support Specialist Tier II (MSP) Technologies/ Requirements: Windows Servers VMware, Hyper-V ConnectWise a major plus Ability to conceptualize the design and deployments of new offices and new clients (Windows/VMware/Cloud) Experience with Network Administration Experience with Active Directory, Group Policy, O365, Exchange and Azure AD Ability to articulate your work to…
December 14, 2025
System Administrator (Windows/Azure) – partial remote
System Administrator (Windows/Azure) – partial remote Requirements: 2+ years of Managed Service Provider Experience REQUIRED Support VMware and Windows Server 2012/2016 remotely in a team environment. Troubleshooting VMware and Windows and implementing solutions on an individual basis and as part of a team. Experience working with ConnectWise or other PSA/RMM tools. Recommendation, testing, set up,…
Technical Support Engineer (Tier II)
Technical Support Engineer (Tier II) Responsibilities include: Administrating Microsoft Servers Serving as a technical expert analyzing client infrastructure and providing recommendations on improvements. Systems monitoring, analysis and capacity planning. Virtualization technology support (VMware, Citrix, Hyper-V) Technical Support Engineer (Tier II) Required Experience: 3+ years experience with Windows Servers, Azure, O365 3+ years experience administering Active Directory…
December 13, 2025
Tier 2.5 Systems Engineer – IT Service Management
Key Responsibilities: Design, support, and maintain client network and computing infrastructure. Administer servers and virtual server clusters. Configure and manage network hardware, systems, services, and devices. Implement performance-enhancing changes to network architectures. Monitor and maintain network security systems and technologies. Administer software and network security protocols. Manage user accounts, permissions, email systems, and threat management.…
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