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System Engineer – MSP
System Engineer – MSP Responsibilities: Lead solution designs, consultations, migrations, relocations, administration, and troubleshooting for various clients Lead Projects such as designing networks autonomously Complete server management/deployments (VMware and Hyper-V) Complete Azure build outs and migrations Complete O365 migrations from Exchange Handle Firewall configurations and deployments (SonicWall, Cisco Meraki, Fortinet, FortiGate, etc) System Engineer –…
October 13, 2025
Managed Service Provider – Help Desk Engineer
Managed Service Provider – Help Desk Engineer Experience: 2+ years of experience working for a Managed Service Provider REQUIRED Experience with desktop operating systems Knowledge of Servers: Active Directory, Group Policy, O365 High-level experience and knowledge of Windows and Mac operating systems Monitor service boards for new tickets and or respond to tickets Monitor resource…
October 12, 2025
Junior Technical Support Representative (MSP)
Junior Technical Support Representative (MSP) Responsibilities: Ensure exceptional client satisfaction is consistently delivered and maintained. Implementation of overall Technical Services, strategies, & objectives. Provide accurate and timely technology support and problem resolution to our clients. Support clients with technical support issues and know when to escalate the issue. Work closely with the project manager on the…
MSP – Level 1 Engineer
MSP – Level 1 Engineer Requirements: Previous MSP experience is REQUIRED Experience working in a hands-on IT Support environment. Solid understanding of basic networking fundamentals (routing, NAT, DNS) Understanding of core concepts around Microsoft 365 Enterprise E5 & Azure Windows Virtual Desktop experience or Microsoft Remote Desktop Services recommended Have experience with PSA and RMM…
October 7, 2025
Systems Engineer – Hybrid Workplace
Systems Engineer – Hybrid Workplace Responsibilities: Provide IT support for Microsoft’s core business applications and virtual environments on Azure and VMware. Support services for Microsoft-related technologies, including Windows Server, M365, and SharePoint, as well as virtualization technologies on VMware and Azure. Implement and support remote access solutions like VPN and Microsoft Intune. Maintain remote monitoring…
October 4, 2025
System Administrator Level 2 – Managed Services
System Administrator Level 2 – Managed Services Duties and Responsibilities: Support end-users remotely and on-site environment resolving hardware/software issues. Troubleshoot network devices and business-specific or line of business applications. Support for escalated tickets and respond to urgent customer requests. Configure servers and other key components in Azure. Azure administration and support. MS Office 365 administration…
Managed Service Provider – Technical Account Manager
Managed Service Provider – Technical Account Manager Experience: 2 or more years of Experience working with a Managed Services Provider (MSP) Assist with the client onboarding process Have the ability to manage 25+ clients and conduct quarterly business reviews Staying in scope and interfacing with client and internal sales team when scope changes Provide accurate,…
September 28, 2025
Managed Service Provider – Systems Engineer L3
Managed Service Provider – Systems Engineer L3 Responsibilities: Projects, deployments, and onboarding new clients Designing solutions, network assessments Serving as an Escalation Point Support Windows, VMware, O365, Cisco Will be one of the Project and Support Team of Engineers in the office and responsible for the highest level Escalations for backend infrastructure (Windows Server, VMware,…
System Administrator L2 (MSP) – Hybrid Work Enviroment
System Administrator L2 (MSP) – Hybrid Work Enviroment Job Responsibilities: Provide Tier 2 support for client systems, including troubleshooting, maintenance, and upgrades Monitor and manage client networks, servers, and applications Assist with IT projects, such as system migrations and network upgrades Document and maintain accurate records of client systems and configurations Collaborate with team members…
IT Solutions Architect – MSP
IT Solutions Architect – MSP Responsibilities: Collaborate with the sales team to understand client needs and develop tailored solutions that leverage Microsoft Azure and other cutting-edge technologies. Conduct analysis of client infrastructure, applications, and business processes to architect effective and scalable solutions. Design system architectures, create solution blueprints, and produce detailed technical documentation. Provide recommendations…
IT Support Engineer Tier 2 – Managed Service Provider
IT Support Engineer Tier 2 – Managed Service Provider Responsibilities: Troubleshooting and resolving hardware and software issues Diagnosing and resolving basic server and network issues Responding to and managing support tickets through various tools such as ConnectWise Monitoring client systems and networks for performance issues and identifying potential problems before they cause downtime Supporting Cloud…
MSP – Sr. Project Engineer
MSP – Sr. Project Engineer position: Design, upgrade and continual maintenance of client networks and servers. Analysis of networks and recommendations for improvements. Coordinating and implementing network software and hardware upgrades Hands on work with multiple technologies on a Tier 2 and Tier 3 level MSP – Sr. Project Engineer position Experience working with Windows…
September 24, 2025
MSP – Support Desk Administrator
MSP – Support Desk Administrator Experience: 2+ years of experience working for a Managed Service Provider REQUIRED Configure and install various computer and Windows servers Good understanding of MSP/MSSP support tools, techniques and how technology is used to provide IT services Migrate O365/G-Suite/Servers VMware and Hyper-V virtualization tools experience Contacts software and hardware vendors to…
September 23, 2025
System Engineer – Level 2 (MSP) – Projects and Migrations
System Engineer – Level 2 (MSP) – Projects and Migrations Experience: Excellent communication and documentation skills Troubleshooting and administering Microsoft infrastructure (O365, Active Directory, Group Policy, etc.) Working knowledge of Basic Networking, Windows OS’s to include XP, 7, 10, Server 2008 R2, 2012, 2012 R2 and 2016 3+ EXPERIENCE WORKING FOR A MANAGED SERVICE PROVIDER…
Managed Service Provider – Project Engineer
Managed Service Provider – Project Engineer Responsibilities: 3+ Years Working for a Managed Service Provider REQUIRED 3+ years working in a Project-oriented role completing migrations Design, Implement, and Support LAN/WAN technologies (i. e. installation of routers, switches, firewalls, wireless, etc..) Design, Implement, and Support storage area networks (SANs) Remotely install, configure and support PC, Server…
FT Help Desk Technician – (MSP)
FT Help Desk Technician – (MSP) Requirements: Experience with O365 and ConnectWise Direct experience with Windows 8, 10, and server 2012, 2016, 2019. Hands on experience with Active Directory, Group Policy, Exchange, VMware, and Hyper-V Experience with routers, switches, and troubleshooting connectivity Domain functionality experience with Active Directory functionalities, Group Policy, DNS, and DHCP Managed…
Support Desk Administrator – MSP
Support Desk Administrator – MSP Experience: 2+ years of experience working for a Managed Service Provider REQUIRED Install and configure disaster recovery solutions Good understanding of MSP/MSSP support tools, techniques and how technology is used to provide IT services Migrate O365/G-Suite/Servers Intermediate Scripting knowledge including PowerShell VMware and Hyper-V virtualization tools experience Install and maintain…
Field Service Engineer – MSP
Field Service Engineer – MSP Experience: Remote and Onsite support of Windows-based desktop, mobile computes/devices, and printers Installs and optimizes hardware/software/network products and configurations at customer sites EXPERIENCE WORKING WITH A MANAGED SERVICE PROVIDER (MSP) REQUIRED Installation and configuration of Windows Servers Diagnoses and resolves product performance problems ConnectWise and N-Able experience Performs maintenance and…
Managed Service Provider – Service Engineer II
Managed Service Provider – Service Engineer II Requirements: 2+ years of MSP experience is REQUIRED ConnectWise Experience doing End User IT Support, Cloud, O365 troubleshooting/administration, basic virtualization, Windows System Administration, and general Network Administration (TCP/IP) Experience in general Network Administration/Troubleshooting Ability to perform end-to-end troubleshooting of issues, where the problem may lie in the storage,…
MSP – Help Desk Engineer
MSP – Help Desk Engineer Requirements: Experience with O365 and ConnectWise Direct experience with Windows 8, 10, and server 2012, 2016, 2019. Hands on experience with Active Directory, Group Policy, Exchange, VMware, and Hyper-V Experience with routers, switches, and troubleshooting connectivity Domain functionality experience with Active Directory functionalities, Group Policy, DNS, and DHCP Managed Services…
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