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Help Desk Manager (Hybrid) – MSP
Help Desk Manager (Hybrid) – MSP Requirements: Develop daily, weekly and monthly reports on help desk team’s productivity Ensure customer service is timely and accurate on a daily basis Contribute to improving customer support by actively responding to queries and handling complaints Establish best practices through the entire technical support process Follow up with customers…
September 22, 2026
System Administrator (IT Generalist) – MSP
System Administrator (IT Generalist) – MSP Duties & Requirements: Minimum of 2 years of experience with ConnectWise Manage. 5 years of IT experience, including 3+ years in the MSP industry Proficiency in cybersecurity best practices and network troubleshooting Strong knowledge of Active Directory and Azure AD. Familiarity with Microsoft Exchange, M365, Windows 10, and Mac…
IT Systems Administrator – MSP
What You’ll Do: Resolve complex IT issues escalated from Tier 1, including DNS, VPN, database, and server modifications. Deploy, configure, and maintain Windows and Mac environments, ensuring smooth operations. Support and manage cloud platforms like Office 365, Azure, Entra ID, Intune, and SharePoint. Troubleshoot and optimize networks, firewalls, switches, and wireless access points (WAPs). Perform…
September 21, 2026
IT Support Technician – MSP
What You’ll Do: Provide desktop, laptop, and mobile device support (Windows, Mac, iOS, Android). Troubleshoot hardware, software, and network issues for business clients. Assist with system builds, workstation setups, and structured cabling. Work alongside remote engineers to deploy and configure IT solutions. Act as the face of IT support, ensuring an outstanding client experience. Document…
Technical Account Manager (TAM) – MSP
Technical Account Manager (TAM) Responsibilities: Meet with client success team to understand project scope, estimates, and goals. Responsible for new client onboardings, client management, and alignment to industry best practices Develop, build and cultivate long-term relationships with key management within your clients’ organizations Staying in scope and interfacing with client and internal teams when scope changes…
MSP Field Services Technician
MSP Field Services Technician Location: Columbia, MD Salary: $70,000- $80,000 Key Responsibilities Install, rack, and deploy servers, firewalls, and networking equipment Perform on-site hardware and infrastructure tasks (this is not a helpdesk role) Troubleshoot basic network and connectivity issues Work closely with internal teams for seamless setup and configuration handoffs Ensure timely project delivery with…
Systems Administrator – Managed IT Services (MSP)
Systems Administrator – Managed IT Services (MSP) Location: Richardson, TX Salary: $60,000-$80,000 Key Responsibilities Provide Tier 2 support, resolving escalated tickets with timely, effective solutions. Troubleshoot and resolve complex issues, including DNS, database problems, VPN setups, server modifications, and application integrations. Administer, configure, and maintain Windows and Mac operating systems. Deploy and manage hardware such…
IT Support Engineer (Tier 2.5) MSP
IT Support Engineer (Tier 2.5) MSP Responsibilities: Microsoft 365 administration & migration support Azure infrastructure (design, implementation, management) System Administration (Windows Servers) Security & compliance to safeguard infrastructure Backup & disaster recovery Network Infrastructure management (configure firewalls, provide support) IT Support Engineer (Tier 2.5) MSP Requirements: 3+ years of Microsoft cloud administration 3+ years of…
IT System Engineer (Tier 2.5) MSP
Why Join Us? Work with a high-performing team on cutting-edge IT solutions. Gain hands-on experience with enterprise-level networking and security. Career growth opportunities in a fast-paced, innovative environment. What You’ll Do: Deploy and manage network infrastructure, including firewalls, switches, and servers. Provide advanced troubleshooting and support for Microsoft 365, Azure, and Windows Server. Serve as…
IT Systems Administrator – (MSP)
What You’ll Do: Provide escalated Tier 2 support for workstations, servers, and MS365 environments. Manage Microsoft 365 cloud administration (email, Intune, MDM, SharePoint). Troubleshoot Windows Server, DNS, Active Directory, and IP networking issues. Support Azure Virtual Desktop (AVD), VMware, and Hyper-V environments. Work on server upgrades, network refreshes, and cloud migrations. Collaborate with Tier 3…
IT Systems Administrator – (MSP)
What You’ll Do Manage and maintain client server infrastructures, including security updates and patches. Handle escalated tickets for complex desktop, server, and network issues. Deploy and configure Hyper-V, VMware, Azure AD, and Active Directory environments. Lead projects such as Azure AD migrations and new server deployments. Provide top-tier client support through phone, remote, and onsite…
IT System Administrator (Tier 2.5) MSP
IT System Administrator (Tier 2.5) MSP Responsibilities: Microsoft 365 administration & migration support Azure infrastructure (design, implementation, management) System Administration (Windows Servers) Security & compliance to safeguard infrastructure Backup & disaster recovery Network Infrastructure management (configure firewalls, provide support) IT System Administrator (Tier 2.5) MSP Requirements: 3+ years of Microsoft cloud administration 3+ years of experience…
IT Senior Engineer- MSP
Key Responsibilities: Configure and install Windows servers and various computer systems. Lead migrations for M365 & G-Suite. Design and implement Azure build-outs and migrations. Troubleshoot and manage SharePoint migrations. Virtualize using Hyper-V or VMware, including setting up new infrastructure and performing P2V migrations. Install and maintain security tools, policies, and procedures. Design, configure, maintain, and…
September 20, 2026
vCIO (Managed Service Provider)
vCIO (Managed Service Provider) Job Responsibilities and Essential Functions: Managing relationships with principals, owners, and key stakeholders in client organizations Understanding technology business drivers in client organizations Strategic Technology Roadmap / Budget Planning and Educating clients on technology trends and opportunities Technical business consulting Working with clients and internal teams on support escalations, project scoping and…
Business Development Representative – IT Services (MSP)
Why Join Us? We’re a fast-growing Managed Service Provider (MSP) with a proven track record—doubling revenue year over year since 2021. We provide enterprise-level IT solutions to small and mid-sized businesses with a commitment to responsiveness, security, and client satisfaction. As part of our growth, we’re building a lean, high-performance sales team—and this is your…
IT Helpdesk Support Tier II (MSP)
What You’ll Be Doing: Serve as a Tier II escalation point for complex technical issues. Support and maintain Windows Server environments, Active Directory, and Group Policies. Administer and troubleshoot Microsoft 365, Azure, and cloud-based solutions. Diagnose and resolve networking issues, system failures, and security concerns. Assist with server deployments, upgrades, and migrations. Work closely with…
Customer Success Manager – Managed IT Services (MSP)
Customer Success Manager – Managed IT Services (MSP) Location: Reston, VA Salary: $90,000 – $110,000 What You’ll Do As a Customer Success Manager, you will act as the primary point of contact for clients, ensuring their business and technology goals align for maximum success. This role blends technical expertise, strategic guidance, and strong relationship management…
IT Helpdesk Technician (ConnectWise)
IT Helpdesk Technician (ConnectWise) Key Responsibilities: Configure Microsoft 365 and Exchange clients. Install and troubleshoot MS Office Suite applications. Manage user accounts, permissions, and backups. Support Windows desktop operating systems and troubleshoot TCP/IP issues. Work with routers, firewalls, and email applications. IT Helpdesk Technician (ConnectWise) Qualifications: 1+ years of experience with a Managed Service Provider…
IT Business Development Representative (MSP)
IT Business Development Representative (MSP) Responsibilities: Sign new Monthly Recurring Revenue (MRR) clients by executing company sales strategies Prospect, network, develop and create relationships with key decision makers and turn those relationships into new MRR clients Identify, research, and prioritize target accounts Prepare and present proposals Negotiate and close new business Utilize consultative selling techniques that…
Senior System Engineer – Modernizing Infrastructure, Venture-backed CSP $115,000
Senior System Engineer – Managed Services Job Duties: Provide technical expertise to align VMware Best Practices with company’s existing IT policies, workflows, and procedures in design process Designing and implementing, migrating and supporting Windows, VMware/Hyper-V server networks Maintaining and improving the technology infrastructure of our company, working closely with our team of L2 engineers to…
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