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Managed Service Provider – Project Engineer
Managed Service Provider – Project Engineer Responsibilities: 3+ Years Working for a Managed Service Provider REQUIRED 3+ years working in a Project-oriented role completing migrations Design, Implement, and Support LAN/WAN technologies (i. e. installation of routers, switches, firewalls, wireless, etc..) Design, Implement, and Support storage area networks (SANs) Remotely install, configure and support PC, Server…
January 27, 2026
FT Help Desk Technician – (MSP)
FT Help Desk Technician – (MSP) Requirements: Experience with O365 and ConnectWise Direct experience with Windows 8, 10, and server 2012, 2016, 2019. Hands on experience with Active Directory, Group Policy, Exchange, VMware, and Hyper-V Experience with routers, switches, and troubleshooting connectivity Domain functionality experience with Active Directory functionalities, Group Policy, DNS, and DHCP Managed…
Managed Service Provider – Service Engineer II
Managed Service Provider – Service Engineer II Requirements: 2+ years of MSP experience is REQUIRED ConnectWise Experience doing End User IT Support, Cloud, O365 troubleshooting/administration, basic virtualization, Windows System Administration, and general Network Administration (TCP/IP) Experience in general Network Administration/Troubleshooting Ability to perform end-to-end troubleshooting of issues, where the problem may lie in the storage,…
Support Desk Administrator – MSP
Support Desk Administrator – MSP Experience: 2+ years of experience working for a Managed Service Provider REQUIRED Install and configure disaster recovery solutions Good understanding of MSP/MSSP support tools, techniques and how technology is used to provide IT services Migrate O365/G-Suite/Servers Intermediate Scripting knowledge including PowerShell VMware and Hyper-V virtualization tools experience Install and maintain…
System Engineer – Level 2 (MSP) – Projects and Migrations
System Engineer – Level 2 (MSP) – Projects and Migrations Experience: Excellent communication and documentation skills Troubleshooting and administering Microsoft infrastructure (O365, Active Directory, Group Policy, etc.) Working knowledge of Basic Networking, Windows OS’s to include XP, 7, 10, Server 2008 R2, 2012, 2012 R2 and 2016 3+ EXPERIENCE WORKING FOR A MANAGED SERVICE PROVIDER…
Field Service Engineer – MSP
Field Service Engineer – MSP Experience: Remote and Onsite support of Windows-based desktop, mobile computes/devices, and printers Installs and optimizes hardware/software/network products and configurations at customer sites EXPERIENCE WORKING WITH A MANAGED SERVICE PROVIDER (MSP) REQUIRED Installation and configuration of Windows Servers Diagnoses and resolves product performance problems ConnectWise and N-Able experience Performs maintenance and…
MSP – Support Desk Administrator
MSP – Support Desk Administrator Experience: 2+ years of experience working for a Managed Service Provider REQUIRED Configure and install various computer and Windows servers Good understanding of MSP/MSSP support tools, techniques and how technology is used to provide IT services Migrate O365/G-Suite/Servers VMware and Hyper-V virtualization tools experience Contacts software and hardware vendors to…
Desk Support Administrator – MSP
Desk Support Administrator – MSP Experience: 1+ year of experience working for a Managed Service Provider REQUIRED Great communication skills Closing tickets / Triage / Dispatch is a plus Install, configure, and migrate client line of business applications and hardware Install, configure, and basic troubleshooting Windows 10 and Apple OSX AutoTask experience a plus Knowledge…
System Support Administrator – MSP
System Support Administrator – MSP Experience: Recommend solutions and services to C-levels 2+ years of experience working for a Managed Service Provider REQUIRED Microsoft Windows 7, 8, 10 & 11 experience Regularly working in AD, TCP/IP, DNS, and DHCP Have the ability to configure and install disaster recovery solutions Direct communication with customers and follow-up…
MSP – Help Desk Engineer
MSP – Help Desk Engineer Requirements: Experience with O365 and ConnectWise Direct experience with Windows 8, 10, and server 2012, 2016, 2019. Hands on experience with Active Directory, Group Policy, Exchange, VMware, and Hyper-V Experience with routers, switches, and troubleshooting connectivity Domain functionality experience with Active Directory functionalities, Group Policy, DNS, and DHCP Managed Services…
Senior Escalations Engineer (Partial WFH)
Senior Escalations Engineer (Partial WFH) Responsibilities: Provide 70% support and 30% project assistance, handling escalations and resolving technical issues with a 50/50 split between support and escalations. Address escalations like BCDR incidents, critical errors, and virtual environment issues while maintaining systems through regular Server Administration tasks (OS, AD, GPO). Lead system upgrades with thorough research…
January 25, 2026
IT Support Engineer L1 (Cloud Technologies)
IT Support Engineer L1 (Cloud Technologies) Responsibilities: Courteous, knows when to escalate, closing high volume of tickets Troubleshoot and resolve IT issues, including hardware and software problems Provide guidance and support to clients on the use of various software and hardware applications Escalate complex issues to senior technical staff as required Assist with the maintenance…
January 23, 2026
Hybrid Jr. Partner Success Advisor/ Technical Account Manager
Hybrid Jr. Partner Success Advisor/ Technical Account Manager Job Responsibilities: Support and Assist the vCTO and TAMs • Execute on tasks delegated by the TAMs and vCTO as needed. • Attend on-boarding, project, and business review meetings. • Email and phone calls on behalf of TAMs and vCTO as directed. SBR and QBR Process /…
January 18, 2026
Hybrid Technical Engineer II
Hybrid Technical Engineer II Experience and Other required experience: Must be located within Tri-county (Broward, Miami Dade and West Palm), Florida area At least 2 to 3 years of Professional IT Service Desk and/or on-site support experience with a minimum of Level 2 proficiency Managed Service Provider (MSP) experience Proficiency with all Windows Operating systems…
January 17, 2026
IT Helpdesk Support Tier III (MSP)
IT Helpdesk Support Tier III (MSP) Responsibilities: Act as the primary escalation point from tier 1 and tier 2 support technicians Support of Microsoft server and desktop operating systems, and hardware Virtualization design, implementation, and support (VMware, Hyper-V, Xen) Completion of Office 365/Azure administration and migrations Device firmware and OS patching/upgrades as required Setup, configuration, administration,…
January 15, 2026
IT Support Specialist Tier 1.5 (MSP)
Responsibilities: Technical Support: Provide support for issues escalated from Level 1, ensuring timely and effective resolution. Troubleshoot and resolve complex software, hardware, and network issues, including operating systems, business applications, printing systems, and email. Analyze complex technical problems and offer long-term solutions when applicable. Coordinate with vendors and third-party support as needed to resolve client…
Senior Escalations Engineer (Partial WFH)
Senior Escalations Engineer (Partial WFH) Responsibilities: Provide Tier 2 technical support to local and remote clients, resolving service tickets and troubleshooting issues. Perform hardware and software installations and updates. Thoroughly document all client issues and maintain an audit trail of work performed. Adhere to the company’s best practice standards in all work carried out. Maintain…
January 14, 2026
IT Support Specialist
IT Support Specialist Minimum Experience and Other required experience: Must have experience working for MSP (Managed Service Provider) Knowledge and understanding of the following technologies: Microsoft 365, Active Directory, Basic Hardware Troubleshooting Experience with at least one of the following RMM tools: ConnectWise (Preferred), Autotask, or Kaseya Great communication skills and eagerness to work with…
January 12, 2026
Hybrid IT Helpdesk Support (ConnectWise)
Hybrid IT Helpdesk Support (ConnectWise) Responsibilities: Recommending new technologies and solutions to proactively support the clients’ environment Testing and evaluating network systems to eliminate problems and make improvements Recommending and building systems and efficiencies for end-user and overall client site support both remotely and on-site Providing Escalation support for both Help Desk Technicians and Jr…
January 11, 2026
Senior System Administrator
Senior System Administrator Duties and Responsibilities: Support end-users remotely and on-site environment resolving hardware/software issues. Troubleshoot network devices and business-specific or line of business applications. Support for escalated tickets and respond to urgent customer requests. Configure servers and other key components in Azure. Azure administration and support. MS Office 365 administration with domain synchronization. Configuring…
January 9, 2026
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