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IT Support Specialist (MSP)
IT Support Specialist (MSP) Responsibilities: Provide remote support using ConnectWise Assist senior engineers with some project based work Support technologies including but limited to O365, Exchange, Active Directory, Group Policy, Windows Servers Troubleshoot end user issues, provide desktop support Server administration and basic network troubleshooting IT Support Specialist (MSP) Requirements: 1+ year experience using ConnectWise 1+ years…
March 24, 2026
IT System Engineer – Tier II (Hybrid) MSP
IT System Engineer – Tier II (Hybrid) MSP Duties: Configuring, maintaining, and supporting client IT infrastructure (hardware and online services) Troubleshooting M365 and Office365 applications (Intune, Exchange, etc.) Configuring Windows Server tools (PowerShell, Active Directory, Group Policy) Basic configuration, management, troubleshooting, and ability to deploy software-based network services Knowledge and experience with Active Directory and…
Hybrid Support Engineer (Level II) MSP
Hybrid Support Engineer (Level II) MSP Experience Experience and understanding of supporting Microsoft Office (premise and M365) Experience working with any of the following RMM tools, such as ConnectWise Automate, Datto RMM, etc. Experience in network troubleshooting firewalls/routers/switches (Cisco, SonicWall, Meraki, Fortinet, Sophos, Ubiquiti, etc.) Experience working with Backup Solutions – BDR’s, DATTO, Infrascale, etc.…
System Administrator Level 2 – MSP
System Administrator Level 2 – MSP Duties: Diagnoses and resolves end-user network or local printer problems, PC hardware problems, and mainframe, e-mail, Internet, dial-in, and local-area network access problems. Identify and drive opportunities to automate repeatable networking tasks including through the creation and maintenance of scripts and tools Troubleshoot network devices, printers, and business-specific or…
Technology Alignment Manager – MSP (Hands-On Experience)
Technology Alignment Manager – MSP (Hands-On Experience) Duties: Serve as the trusted technology advisor for our clients, responsible for defining and executing overall IT Strategy Experience performing IT Risk planning and management strategies within client environments to help reduce overall risk Create proposals and quotes based on client needs and requirements Technical support of networking…
Mid-Level System Admin (Level 2) MSP
Mid-Level System Admin (Level 2) MSP Duties and Requirements: Onsite support relating to technical issues involving all of Microsoft’s core business applications (AD, DNS, Exchange, SQL, Hyper-V, etc.), VMware Virtualization, and Client Operating Systems Advanced technical support at the network level: LAN/WAN connectivity, routers, switches, firewalls, and wireless Advanced access solution implementation and support: VPN,…
IT System Administrator (Local WFH)- MSP
IT System Administrator (Local WFH)- MSP Duties: Proven experience in IT support with a focus on the areas mentioned above Strong understanding of desktop operating systems, both Windows and Mac Experience with O365, ConnectWise, and Active Directory functionalities Knowledge of backup solutions and troubleshooting remote desktop services and VPN. Proficiency in core network components and…
Entry Level Junior System Administrator (Ticket crusher) – MSP
Entry Level Junior System Administrator (Ticket crusher) – MSP Experience Install operating systems, software applications, and perform routine maintenance on equipment such as computers, printers, and scanner Work on firewalls, routers, wireless access points, and other network equipment Set up and configure new technology equipment such as computers, printers, and scanners Train on and learn…
Senior System Engineer (L3) MSP
Senior System Engineer (L3) MSP Duties & Responsibilities: Design, Implement, and Support LAN/WAN technologies (i. e. installation of routers, switches, firewalls, wireless, etc..) Design, Implement, and Support storage area networks (SAN’s) O365 migration experience Support both AWS/Azure infrastructures Virtualization via Hyper-V or VMware Remote access solutions: VPN, Terminal Services, and Citrix Networking experience with Cisco…
IT System Administrator (Mid-Level Support) MSP
IT System Administrator (Mid-Level Support) MSP Duties: Configuring, maintaining, and supporting client IT infrastructure (hardware and online services) Troubleshooting M365 and Office365 applications (Intune, Exchange, etc.) Configuring Windows Server tools (PowerShell, Active Directory, Group Policy) Basic configuration, management, troubleshooting, and ability to deploy software-based network services Knowledge and experience with Active Directory and Microsoft Azure…
Client-Facing IT Support Engineer
Client-Facing IT Support Engineer Responsibilities: Provide both consultative guidance and technical support to clients Travel to client sites as needed Work with clients to identify their needs and develop solutions that meet those needs Provide training and support to clients on new technologies as needed Troubleshoot technical issues and provide solutions in a timely manner…
March 23, 2026
Service Desk Analyst & IT Field Technician (MSP)
Service Desk Analyst & IT Field Technician (MSP) Responsibilities: Support Azure, VMware, and Windows Server environments remotely within a team environment Manage accounts in active directory, complete password resets, provide printer support Remote into desktops & complete basic troubleshooting Troubleshooting and some administration of Office 365 and Microsoft Azure Service Desk Analyst & IT Field…
Junior System Administrator (Tier 1.5) – MSP
Junior System Administrator (Tier 1.5) – MSP Responsibilities: Install, configure, and troubleshoot Windows OS and Microsoft Office applications Perform administrative tasks in Office 365 Troubleshoot network connectivity issues Install, configure, and troubleshoot network equipment (cisco meraki, sonicwall) Work along side senior engineers to assist with O365 migrations, new office build outs, network set ups Junior…
IT Support Specialist & IT Field Superhero (MSP)
IT Support Specialist & IT Field Superhero (MSP) Requirements: 4+ years in system administration 2+ years working for a Managed Service Provider REQUIRED) Experience managing a set of small to medium size business clients Configure and install various computer and Windows servers up to 19 Experience with O365 migrations Knowledge of Citrix and VMware administration Install…
IT System Administrator Level 2 (MSP)
IT System Administrator Level 2 (MSP) Responsibilities: Configure and install various computer and Windows servers Migrate O365/G-Suite/Servers Recommend solutions and services to C-levels Install and maintain approved security tools, policies, and follow procedures to implement Support, configure, maintain and upgrade corporate customer’s networks (routers/switches/firewalls) and in house servers Install and integrate new server hardware and applications…
IT System Engineer & Technical Advisor (MSP)
IT System Engineer & Technical Advisor (MSP) Requirements: 4+ years of experience working with Windows Server, Exchange Server, Active Directory, Office 365, Azure, VMWare/Hyper-V, Wireless Networks, and Firewalls (SonicWALL, WatchGuard, Cisco ASA) 3+ years of experience working in a consultative capacity Experience with presales and IT road mapping Ability to analyze client infrastructure and provide recommendations…
IT Field Tech – Client Facing (MSP)
IT Field Tech – Client Facing (MSP) Technologies/ Requirements: Windows Servers VMware, Hyper-V ConnectWise a major plus Ability to conceptualize the design and deployments of new offices and new clients (Windows/VMware/Cloud) Experience with Network Administration Experience with Active Directory, Group Policy, O365, Exchange and Azure AD Ability to articulate your work to the client in…
Systems Administrator- Remote & Onsite (MSP)
Systems Administrator- Remote & Onsite (MSP) Job Requirements: Experience servicing and supporting SMB networks/products MUST HAVE 1+ YEARS EXPERIENCE WORKING FOR A MANAGED SERVICE PROVIDER** Excellent communication skills & professional demeanor Familiarity with LAN/WAN/VoIP technologies Knowledge of Microsoft Windows desktop, server operating systems and applications, Microsoft Exchange, Microsoft SQL Server Experience with Network equipment maintenance and…
Senior System Administrator (MSP)
Senior System Administrator (MSP) Qualifications: 2+ years Managed Service Provider experience REQUIRED Advanced in Microsoft Azure Support Strong Microsoft 365, Teams, SharePoint experience. Strong Microsoft server and domain experience. Experienced with technical services and support at the network level: WAN and LAN connectivity, routers, firewalls, and security Virtualization technology experience with VMware Experience with Remote access…
IT Support Tier II (Escalation Engineer) – MSP
IT Support Tier II (Escalation Engineer) – MSP Monitoring/ Troubleshooting client backup systems Preparing Client workstations (builds and deployments) Make recommendations to clients Improve and maintain client network systems Act as an escalation point on the service desk Security Support IT Support Tier II (Escalation Engineer) – MSP 5+ years experience in engineering 3+ years…
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