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IT Field Engineer – Managed Services
IT Field Engineer – Managed Services Requirements: Experience troubleshooting/administering Microsoft infrastructure technologies (M365, Active Directory/Azure Entra, Group Policy, etc) Windows Server 2016/2016/2019/2022 Experience in an SLA-driven environment, servicing multiple clients concurrently Experience using a help desk ticketing system Extensive knowledge of networking, including the installation and configuration of firewalls, switches, and routers Experience with network…
May 27, 2026
System Administrator | MSP
Responsibilities: Assist in the execution of technology infrastructure projects for small to mid-sized businesses. Support and configure firewalls including rule creation, VPN setup, and basic firewall optimization. Provide administration and troubleshooting for VMware and Hyper-V virtualization platforms. Participate in and assist with M365 migrations, upgrades, and day-to-day administration. Work closely with senior engineers on client-facing…
May 26, 2026
System Administrator II (Hybrid Workplace) – MSP
System Administrator II (Hybrid Workplace) – MSP Responsibilities: Provide server administration and ongoing technical support to clients. Collaborate with clients on best practices, advanced troubleshooting, and systems design. Participate in projects to implement, upgrade, and maintain client hardware/software systems. Work hands-on with virtualization and cloud computing technologies such as VMware and perform P2V migrations. Administer,…
Service Delivery Manager – Venture-backed Cloud Service Provider
Service Delivery Manager – Cloud MSPLocation: Oceanside, NY (In-Person Required) About the Company This Cloud MSP is entering an exciting growth phase, supported by institutional investment and a clear vision for scale. The company has the financial strength, leadership commitment, and market opportunity to continue expanding while elevating its service delivery engine. That means this…
May 22, 2026
Client Relationship Manager – Managed Services
Client Relationship Manager – Managed Services Requirements: Identify new sales and project opportunities, bring to the prospect the internal technical solutions team, and propose technical solutions to client. Prepare and deliver annual IT budgets for clients, as well as monthly, quarterly, and annual reports. Prepare, process, and track ongoing client Change Orders, Work Orders, and…
May 20, 2026
IT Support Engineer L2 – MSP
IT Support Engineer L2 – MSP Responsibilities: Configure and support Microsoft 365 and Exchange clients for end-users. Install, customize, and troubleshoot Microsoft Office Suite applications according to client needs. Set up and maintain file, print, and remote access services. Administer user and group management, file permissions, event logs, and backup/recovery processes. Manage enterprise email systems,…
May 18, 2026
Technical Account Manager (TAM) – MSP
Technical Account Manager (TAM) Responsibilities: Meet with client success team to understand project scope, estimates, and goals. Responsible for new client onboardings, client management, and alignment to industry best practices Develop, build and cultivate long-term relationships with key management within your clients’ organizations Staying in scope and interfacing with client and internal teams when scope changes…
May 14, 2026
IT Field Technician (Onsite & Remote Support) – MSP
IT Field Technician (Onsite & Remote Support) – MSP: Job Requirements: Computer Hardware; Software Troubleshooting Strong background with Windows 10 Desktop support experience Networking/troubleshooting knowledge Knowledge of Windows and Servers, Active Directory, Exchange On-Prem or Office 365 1+ years of experience working for a Managed Service Provider Required MCSA, MCSE, or CCNA preferred IT Field…
Project Coordinator / Dispatcher (MSP)
Project Coordinator / Dispatcher (MSP) Responsibilities: Answer all phone calls and emails directed to support. Collect information about the customer and their technical issues or requests, then use that information to create helpful and descriptive tickets. Direct calls and tickets to the appropriate resources while communicating ticket handling priority, availability, and due dates to the…
May 11, 2026
Senior Escalations Engineer (Partial WFH)
Senior Escalations Engineer (Partial WFH) Responsibilities: Provide 70% support and 30% project assistance, acting as a key resource in resolving technical issues and executing projects with a team Handle escalations effectively, with a balanced workload of 50% support and 50% escalations. Address escalations, including BCDR (Business Continuity and Disaster Recovery) incidents, critical errors, failed events…
MSP Service Coordinator / Level 1 Help Desk
MSP Service Coordinator / Level 1 Help Desk Responsibilities: Ability to distribute and assign incoming calls and tickets based on engineer’s ability and workload Monitor open service tickets to make sure the team is meeting customer SLA’s Schedule internal and field technical resources on the dispatch portal Monitor resource schedules to ensure prompt time entry…
MSP – Service Technician
MSP – Service Technician: Provides support from start to finish for all desktop/server-related issues including problem assessment/resolution Performing software and hardware installation/configuration as needed. Perform some analytical, technical and administrative work in the planning, design, and installation of new or existing computer systems in a Windows environment. Resolve customer issues, providing superior customer service to…
May 10, 2026
IT System Administrator (Tier 2.5) MSP
IT System Administrator (Tier 2.5) MSP Responsibilities: Microsoft 365 administration & migration support Azure infrastructure (design, implementation, management) System Administration (Windows Servers) Security & compliance to safeguard infrastructure Backup & disaster recovery Network Infrastructure management (configure firewalls, provide support) IT System Administrator (Tier 2.5) MSP Requirements: 3+ years of Microsoft cloud administration 3+ years of experience…
May 9, 2026
IT System Administrator (Tier 2.5) MSP
IT System Administrator (Tier 2.5) MSP Responsibilities: Microsoft 365 administration & migration support Azure infrastructure (design, implementation, management) System Administration (Windows Servers) Security & compliance to safeguard infrastructure Backup & disaster recovery Network Infrastructure management (configure firewalls, provide support) IT System Administrator (Tier 2.5) MSP Requirements: 3+ years of Microsoft cloud administration 3+ years of experience…
IT Helpdesk Support Technician – MSP
IT Helpdesk Support Technician – MSP Responsibilities: Provide remote support using ConnectWise Assist senior engineers with some project based work Support technologies including but limited to O365, Exchange, Active Directory, Group Policy, Windows Servers Troubleshoot end user issues, provide desktop support Server administration and basic network troubleshooting IT Helpdesk Support Technician – MSP Requirements: 1+ year…
IT System Administrator (MSP) – Remote & Onsite Support
IT System Administrator (MSP) – Remote & Onsite Support Requirements/ Responsibilities: 2+ years Managed Service Provider experience required. 3+ years experience in administration, configuration, management and design of Windows Server-based environments Configure and install various computer and Windows servers Office 365 and Microsoft Azure experience Migrate O365/G-Suite/Servers Familiarity with virtualization requirements, including VMWare Support, configure, and…
May 8, 2026
Technical Account Manager – Managed Services
Technical Account Manager – Managed Services Requirements: Identify new sales and project opportunities, bring to the prospect the internal technical solutions team, and propose technical solutions to client. Prepare and deliver annual IT budgets for clients, as well as monthly, quarterly, and annual reports. Prepare, process, and track ongoing client Change Orders, Work Orders, and…
April 30, 2026
Client Technology Advisor (MSP)
What You’ll Do: As a Client Technology Advisor (MSP), you’ll become a trusted technical partner to our clients—owning the documentation, evaluation, and lifecycle management of their technology environments. You’ll play a critical role in identifying gaps, ensuring standardization, supporting roadmaps, and aligning IT strategy with business outcomes. Key Responsibilities: Document client environments using standardized discovery…
April 28, 2026
Senior System Engineer (MSP)
What You’ll Be Doing: Leading Microsoft 365 and Azure projects: Intune, SharePoint, Entra ID, Teams Phone, AVD, Exchange Online. Building and managing secure, scalable environments across M365 and Azure. Configuring, monitoring, and troubleshooting services like Defender XDR, Entra ID, and Intune MDM. Supporting infrastructure rollouts: firewalls, switches, wireless access points. Onboarding new clients: designing systems,…
System Engineer L2.5 (MSP)
What You’ll Be Doing: Handle Escalations: Troubleshoot and resolve Tier 2 issues across M365 workloads (Exchange Online, Intune, SharePoint, Teams, Entra ID, etc.) Client-Facing Support: Deliver high-touch, phone-based support to MSP clients—clear, helpful, and solution-driven. Environment Cleanup & Optimization: Identify root causes of recurring issues, propose long-term fixes, and help improve client environments. Mentor Tier…
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