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Senior Project Engineer (Hybrid) MSP
Senior Project Engineer (Hybrid) MSP Experience: Experience with cloud technologies and specifically Amazon Web Services (AWS), Microsoft Azure, and Office 365. (Setup, configuration, design, and support of cloud-based workloads) Building and managing firewalls (Cisco ASA, Meraki Firewalls, VPNs, and Security Solutions) Proficient with router, firewall, switch, and access point configuration and managements Experience with Azure,…
June 21, 2025
Tier 2 Support Engineer – MSP
Tier 2 Support Engineer – MSP Experience: Knowledge of Servers: Active Directory, Group Policy, bring up Domain Controllers 3 years of Managed Service Provider experience REQUIRED Administer and experience migrating on a team or autonomously, on-premise O365 Azure or AWS and other “cloud” solutions Excellent communication and customer service skills P2V experience, working with VMware…
June 20, 2025
System Engineer – MSP (Tier 2/3)
System Engineer – MSP (Tier 2/3) Experience: ***Managed Service Provider Experience REQUIRED*** Design and deploy servers in on-premises and cloud environments, using VMWare, Microsoft Server 2012/2016/2019, and Microsoft Azure Installation and configuration of Cisco Meraki Switches and Firewalls Serve as the top tier of escalation for complex server and network issues Define blueprint designs for…
System Engineer (Tier 3 Escalation – MSP)
System Engineer (Tier 3 Escalation – MSP) – Experience: Troubleshooting and deploying Windows 2012-2019 MS Office 365 administration with domain synchronization and migrations from G-suite and Exchange or other providers Working MANAGED SERVICE PROVIDER EXPERIENCE Active Directory and Group Policy creation Superior troubleshooting/diagnostic skills VMware and/or Hyper-V experience P2V migration experience Ticketing and R.M.M. experience…
IT Support Engineer Technician – MSP
IT Support Engineer Technician – MSP Experience: Install, configure, test, and maintain operating systems, application software, and system management tools Troubleshooting of modern networks including but not limited to TCP/IP, DNS, DHCP, switches, routers, firewalls, and wireless Experience working for a Managed Service Provider/tech experience 1-2 years of experience providing outstanding customer service via phone,…
IT Service Field Technician (Ticket Crasher) MSP
IT Service Field Technician (Ticket Crasher) MSP Duties: Experience troubleshooting and administering M365 Experience troubleshooting MacBooks, Chromebooks, and PCs Analyzing remote monitoring reports to identify capacity and performance issues and remediate them Experience working with Kaysea, VM, and ConnectWise is a plus Ability to multi-task and adapt to changes quickly & be a team player…
Junior IT System Administrator (ConnectWise) MSP
Junior IT System Administrator (ConnectWise) MSP Duties: Experience with administration of M365 and M365 product suite Proficiency in Active Directory administration, implementation, and troubleshooting of Group Policy and AD topologies Provide end-user technical support, hardware installation, and infrastructure replacement at customer location Familiarity with ConnectWise and IT Glue Respond to customer support requests through phone…
Outside IT Sales Representative (Hybrid) – MSP
Outside IT Sales Representative (Hybrid) – MSP Duties: Communicate effectively with potential clients, demonstrating polished written and verbal skills Identify and prospect new potential customers, leveraging your existing network and connections in the industry Proficiency with CRM and database applications Meet and exceed sales goals, contributing to the company’s overall growth and success Experience selling…
L3 System Engineer (Hybrid) – MSP
L3 System Engineer (Hybrid) – MSP Experience: Implementing network software and hardware upgrades (Cisco Meraki; SonicWall) Configuring and managing firewalls, switches, WAPs, VPNs, and other network appliances Configure servers and other critical components in Azure Experience working with Azure & AWS administration and support M365 administration with domain synchronization and migrations from G-suite and Exchange…
Senior System Engineer (Project Team) – MSP
Senior System Engineer (Project Team) – MSP Experience: Troubleshooting and deploying Windows Server 2012-2019 M365 administration with domain synchronization and migrations from G-suite and Exchange or other providers Active Directory and Group Policy creation VMware and/or Hyper-V experience P2V migration experience Ticketing and RMM experience (ConnectWise, Kaseya, ITGlue, Datto, etc.) Implementing network software and hardware…
Senior System Engineer (Implementation Team) MSP
Senior System Engineer (Implementation Team) MSP Duties : Designing & implementing Microsoft systems such as virtualization cloud or workstation projects Design & Implementation of project-based assessments and documentation taken Installing, configuring, testing, and maintaining operating systems, application software, and system management tools Extensive experience working with Windows OS and Windows Server 2008-2019 Administration/troubleshooting of On-Premises networks…
IT System Engineer -Tier II (Virtualization Team) MSP
IT System Engineer -Tier II (Virtualization Team) MSP Duties: Configuring, maintaining, and supporting client IT infrastructure (hardware and online services) Troubleshooting M365 and Office365 applications (Intune, Exchange, etc.) Configuring Windows Server tools (PowerShell, Active Directory, Group Policy) Basic configuration, management, troubleshooting, and ability to deploy software-based network services Knowledge and experience with Active Directory and…
IT System Administrator Level 2 (Hybrid) MSP
IT System Administrator Level 2 (Hybrid) MSP Duties and Responsibilities: Supporting onboarding/off-boarding employees, including synchronization with Office 365, SharePoint and OneDrive Experience with working with Azure Virtual Desktops Experience working with the Cisco Unity VoIP system or any other Cisco products Deploy software, run updates, and maintain Android and Apple devices used in warehouse management…
IT Senior System Engineer (Project Lead) MSP
IT Senior System Engineer (Project Lead) MSP Duties & Experience: Design & Implementation of network-level projects: WAN, LAN and WIFI connectivity, routers, firewalls, and security Lead and execute multiple projects on a timely basis within a certain time frame Strong experience with Cloud technologies such as Azure, VMware and SonicWall Setting up the right expectation…
IT System Engineer (Windows) – MSP
IT System Engineer (Windows) – MSP Duties: Experience in computer hardware troubleshooting, new setups, and installations Experience in troubleshooting and supporting Microsoft Windows desktop operating systems, Microsoft Office suites, and Office 365 Experience with self-managing small projects Install and optimizes hardware/software/network products and configurations at customer sites Diagnoses and resolves product performance problems Performs maintenance…
Senior System Administrator
Responsibilities: Serve as the primary onsite engineer and trusted advisor for a major client Lead technical projects from design to implementation Deploy and manage Azure environments (VMs, networking, identity, storage) Administer the full Microsoft 365 suite (Exchange, SharePoint, Teams) Manage and secure endpoints using Microsoft Intune Handle advanced support escalations (servers, cloud, networking) Collaborate with…
June 18, 2025
Technical Account Manager (MSP/ConnectWise)
Technical Account Manager (MSP/ConnectWise) Responsibilities: Conduct regular client meetings to assess technical needs and business goals Develop and present IT roadmaps that drive operational success Build trusted client relationships and serve as their strategic advisor Identify risks, gaps, and improvement opportunities across infrastructure and systems Work cross-functionally with technical teams to ensure solution delivery Lead…
IT Service Desk Technician Tier 2 (Managed Services)
Responsibilities: Resolve escalated helpdesk tickets from Tier 1 support Troubleshoot and support Windows desktops, laptops, and servers Manage Active Directory, Group Policy, DNS, DHCP, and file/print services Provide Microsoft 365 and Azure support (account setup, permissions, syncing issues, etc.) Use RMM tools (ConnectWise or similar) to remotely diagnose and resolve issues Perform intermediate network support:…
Senior System Administrator (MSP Team)
Key Responsibilities: Administer and support Microsoft 365, Azure, SharePoint, Teams, Windows Server, and Active Directory environments Troubleshoot and resolve complex technical issues escalated from the service desk (Tier 3+) Manage and support virtual environments using VMware, Citrix, and/or Hyper-V Provide advanced network and security support, including LAN/WAN, VPN, firewalls, and BDR solutions Collaborate with project…
Help Desk Technician Tier 2 (MSP/ConnectWise)
Help Desk Technician Tier 2 (MSP/ConnectWise) Daily Responsibilities: Tackle 10–15 Tier 2 tickets daily and keep your workflow organized and efficient Deliver smart, fast solutions for our business clients Stay connected with clients and provide clear, friendly updates throughout the process Visit client sites periodically and represent our team with professionalism and expertise Help Desk…
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