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System Engineer (Hybrid) MSP
System Engineer (Hybrid) MSP Requirements: Ability to handle Microsoft Exchange and M365 configurations and maintenance tasks. 2+ years of experience with ConnectWise Ticketing System and ConnectWise Automate Knowledge and experience working with Azure Virtual Machines, Networks, Azure Site Recovery, Azure Backup and Storage, Application Be well-versed with antivirus solutions like Webroot and SentinelOne Provide technical…
July 5, 2025
Help Desk Manager (Hybrid) – MSP
Help Desk Manager (Hybrid) – MSP Requirements: Develop daily, weekly and monthly reports on help desk team’s productivity Ensure customer service is timely and accurate on a daily basis Contribute to improving customer support by actively responding to queries and handling complaints Establish best practices through the entire technical support process Follow up with customers…
System Administrator (IT Generalist) – MSP
System Administrator (IT Generalist) – MSP Duties & Requirements: Minimum of 2 years of experience with ConnectWise Manage. 5 years of IT experience, including 3+ years in the MSP industry Proficiency in cybersecurity best practices and network troubleshooting Strong knowledge of Active Directory and Azure AD. Familiarity with Microsoft Exchange, M365, Windows 10, and Mac…
Hybrid System Administrator (Tier 2) MSP
Hybrid System Administrator (Tier 2) MSP Duties: Upgrading hardware and software as needed to ensure optimal workstation performance. Systems set up and testing including installing and updating OS and software. Troubleshoot network devices, printers, and business-specific or line-of-business applications. Ongoing management of Office 365 and Azure environments Experience working with VMware and/or Hyper-V, ConnectWise/Labtech Implementing…
IT Senior System Engineer – MSP (Hybrid)
IT Senior System Engineer – MSP (Hybrid) Experience: Implementing network software and hardware upgrades (Cisco Meraki; SonicWall) Configuring and managing firewalls, switches, W.A.P.s, VPNs, and other network appliances Support end-users in a help desk and on-site environment, resolving hardware/software issues Configure servers and other critical components in Azure Azure & AWS administration and support Troubleshooting…
IT System Administrator Level 2 – MSP
IT System Administrator Level 2 – MSP Requirements: Understanding and supporting 24/7 infrastructure and business-critical applications Migration experience / Hybrid Cloud and on-prem Knowledge of Exchange (Azure, O365 is a plus), Active Directory, DNS Configure and install various computer and Windows servers Ticketing system and RMM experience (ConnectWise, Kaseya, Datto, SolarWinds, etc.) Knowledgeable in Citrix and VMware…
Senior IT System Engineer (Migration Team) – MSP
Senior IT System Engineer (Migration Team) – MSP Experience: Handing complex software migrations (ERP upgrades, new cloud software installations with integrations with DNS, etc) Provide accurate, timely, and detailed documentation of all technical and client care issues Update projects including information such as goals, technologies, systems, information specifications, schedules, funding, and staffing Solid Microsoft Windows…
Hybrid System Engineer – (Projects Team) MSP
Hybrid System Engineer – (Projects Team) MSP Duties: Implementing network software and hardware upgrades (Cisco Meraki; SonicWall) Support end-users in a help desk and on-site environment, resolving hardware/software issues Configure servers and other key components in Azure Enterprise SAN Installation/Configuration/Troubleshooting (HP, Synology, Nimble, EMC, Etc…) Data backup and recovery solutions (Acronis, Datto, etc…) Enterprise Wireless…
Help Desk Manager (Local WFH) MSP
Help Desk Manager (Local WFH) MSP Duties & Responsibilities: Proven experience in IT management, with a focus on help desk operations Exceptional leadership, communication, and interpersonal skills ***Must have 1+ year of MSP experience or working for MSP like environment *** Advanced knowledge of IT management practices, strategic planning, and customer service Strong problem-solving abilities…
System Administrator (IT System Support) – MSP
System Administrator (IT System Support) – MSP Experience: 2+ years of experience working for a Managed Service Provider REQUIRED Understand and support 24/7 infrastructure and business-critical applications Migration experience / Hybrid Cloud and on-pre Knowledge of Exchange (Azure, O365 is a plus), Active Directory, DNS Configure and install various computer and Windows servers Knowledgeable in Citrix…
IT System Administrator (Level 2) – MSP
IT System Administrator (Level 2) – MSP Experience: Understand and support 24/7 infrastructure and business-critical applications Migration experience / Hybrid Cloud and on-prem Knowledge of Exchange (Azure, O365 is a plus), Active Directory, DNS Configure and install various computer and Windows servers Ticketing system and RMM experience (ConnectWise, Kaseya, Datto, SolarWinds, etc.) Knowledgeable in Citrix and VMware…
Hybrid System Engineer (Escalation Team) MSP
Hybrid System Engineer (Escalation Team) MSP Experience: Working knowledge and experience with VMware to perform basic VM edits, troubleshooting, and extend data stores/partitions Ability to configure and troubleshoot network equipment including routers, switches, and firewalls. Deploy new hardware using Imaging technology Utilize working knowledge and experience with exchange configuration and troubleshooting to support clients Responsible…
System Engineer (Projects Team) MSP
System Engineer (Projects Team) MSP Duties : Implementing network software and hardware upgrades (Cisco Meraki; SonicWall) Configuring and installing various computer and Windows servers Migrations on O365 & G-Suite and Azure Implementing & Design Cloud infrastructures Experience deploying and configuring Meraki switches, wireless, and routers Design, implement, and support SonicWall networks Design, implement, and support…
Hybrid Senior System Engineer (Projects Team) MSP
Hybrid Senior System Engineer (Projects Team) MSP Duties & Requirements: Designing, implementing, and administering Microsoft 365 and Azure cloud infrastructure Designing, implementing, administering, and troubleshooting VMware or other virtualization platforms Designing, implementing, and administering troubleshooting remote desktop environments such as Citrix and Microsoft Remote Desktop Handing complex software migrations (ERP upgrades, new cloud software installations…
IT Manager & Engineer (Hands On Manager) – MSP
IT Manager & Engineer (Hands On Manager) – MSP: Provide strong leadership and management of the support staff including meeting regularly to review progress of work, resolution of problems, and ensure that standards for quality and quantity of work are met. Implement personal development plans for team leaders. Conduct performance evaluations for team leaders and…
July 3, 2025
MSP – Service Technician
MSP – Service Technician: Provides support from start to finish for all desktop/server-related issues including problem assessment/resolution Performing software and hardware installation/configuration as needed. Perform some analytical, technical and administrative work in the planning, design, and installation of new or existing computer systems in a Windows environment. Resolve customer issues, providing superior customer service to…
June 29, 2025
IT Help Desk Engineer (MSP)
IT Help Desk Engineer (MSP) Requirements: Experience with MS Exchange/Office365 Direct experience with Windows 8, 10, and Server 2012, 2016, 2019. Hands-on experience with Active Directory, Group Policy, Exchange, VMware, and Hyper-V Experience with routers, switches, and troubleshooting connectivity Basic knowledge of Azure AD Managed Services or IT Services Firm experience required IT Help Desk…
Help Desk Engineer – Managed Services
Help Desk Engineer – Managed Services Requirements: Experience with MS Exchange/Office365 Direct experience with Windows 8, 10, and server 2012, 2016, 2019. Hands on experience with Active Directory, Group Policy, Exchange, VMware, and Hyper-V Experience with routers, switches, and troubleshooting connectivity Basic knowledge of Azure or AWS Managed Services experience required Must be fluent in…
June 27, 2025
Senior Escalations Engineer (Partial WFH)
Senior Escalations Engineer (Partial WFH) Responsibilities: Provide 70% support and 30% project assistance, acting as a key resource in resolving technical issues and executing projects with a team Handle escalations effectively, with a balanced workload of 50% support and 50% escalations. Address escalations, including BCDR (Business Continuity and Disaster Recovery) incidents, critical errors, failed events…
Project Coordinator / Dispatcher (MSP)
Project Coordinator / Dispatcher (MSP) Responsibilities: Answer all phone calls and emails directed to support. Collect information about the customer and their technical issues or requests, then use that information to create helpful and descriptive tickets. Direct calls and tickets to the appropriate resources while communicating ticket handling priority, availability, and due dates to the…
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