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Service Delivery Manager – MSP | Santa Fe Springs, CA
What You’ll Do: Lead day-to-day service delivery across the help desk and field teams Monitor ticket flow and SLA compliance using Autotask (or similar PSA) Review and audit tickets for quality and resolution accuracy Analyze trends in overdue tickets and coordinate solutions with staff Oversee billing dispute resolution and time entry approvals Manage service contracts…
March 24, 2026
M365 Project Engineer (MSP | Hybrid – DMV)
What You’ll Do Lead Microsoft cloud projects: Exchange Online migrations, SharePoint transitions, Intune deployments, Entra ID rollouts, Teams Phone implementations. Administer and troubleshoot Microsoft 365 (Exchange, SharePoint, Teams, Intune, Entra ID). Deploy Azure solutions including AVD, Windows 365, virtual networks, and core compute resources. Implement and monitor Microsoft Defender XDR; guide remediation during security events.…
IT Consultant – MSP Projects (Field-Based | DC Metro Area)
What You’ll Do Travel to client sites to lead and support IT infrastructure projects Deploy and troubleshoot complex systems, including servers, cloud platforms, and networks Consult with clients to implement customized technology solutions Monitor and optimize systems performance and security Collaborate across departments to improve processes and align IT with business goals Stay ahead of…
Senior Cloud and Systems Engineer – MSP
Key Responsibilities Cloud & Systems Architecture (60%) Design high availability and disaster recovery strategies for hybrid and cloud-based solutions. Lead the development of reusable cloud design patterns. Serve as subject matter expert for virtualization, multi-tenancy, orchestration, and DevOps tools. Evaluate and design architectural options across Azure, AWS, GCP, and on-prem platforms. Collaborate on complex DevOps…
Service Desk Manager – MSP (Hybrid/Remote)
What You’ll Do Lead a team of 8–10 Service Desk technicians Oversee daily support operations, including KPIs, ticket flow, and client satisfaction Develop and manage technician onboarding and training programs Work closely with a Service Coordinator to ensure scheduling efficiency and SLA alignment Partner with senior engineers and leadership on escalations, quality assurance, and service…
IT Sales Executive – MSP
IT Sales Executive (MSP Experience Required)📍 Location: Columbia, MD (On-site/Hybrid)💰 Compensation: $60K base + double OTE + full benefits🕒 Type: Full-time What You’ll Be Doing: Prospect and close new business for managed IT and cloud services Manage the full sales cycle from lead gen to contract Build strong relationships with potential clients Work closely with…
IT Helpdesk Support (ConnectWise)
IT Helpdesk Support (ConnectWise) Responsibilities: Respond to calls, tickets and emails to troubleshoot reported issues in a helpdesk environment using ConnectWise. Complete basic troubleshooting and provide IT support for Microsoft core business applications and operating systems Provide desktop support, manage accounts in active directory, printer support Provide network support and some administration. IT Helpdesk Support…
vCIO – Managed Services
vCIO – Managed Services Job Responsibilities: Understand clients’ strategic goals and objectives and establish a long-term IT strategy and plan that aligns with their business focus. Video meetings with C-level executives and decision-makers to recommend technology improvements that align with organizational initiatives. Manage client accounts, beginning with the initial onboarding phase as well as monthly,…
Senior System Engineer
Senior System Engineer Responsibilities: Design, deploy, and maintain infrastructure solutions for our clients Provide advanced troubleshooting and support for a variety of IT systems and applications Manage and monitor network performance and security Collaborate with other team members to deliver high-quality services to our clients Stay current on industry trends and emerging technologies to drive…
System Engineer L3 – Managed Services
System Engineer L3 – Managed Services Responsibilities: Lead Azure migration projects end-to-end for a variety of clients, including planning, analysis, design, implementation, and support. Troubleshoot network and server-related issues for internal and external clients. Follow technical best practices and provide subject matter expertise for project and support engagements. Act as a technical escalation point for…
IT Business Development Representative (MSP)
IT Business Development Representative (MSP) Responsibilities: Sign new Monthly Recurring Revenue (MRR) clients by executing company sales strategies Prospect, network, develop and create relationships with key decision makers and turn those relationships into new MRR clients Identify, research, and prioritize target accounts Prepare and present proposals Negotiate and close new business Utilize consultative selling techniques that…
IT System Administrator (White Glove Service)
IT System Administrator (White Glove Service) Job Requirements: Experience servicing and supporting SMB networks/products MUST HAVE 2+ YEARS EXPERIENCE WORKING FOR A MANAGED SERVICE PROVIDER TO BE CONSIDERED*** 6+ years of hands on IT experience Provide onsite user support at client sites Provide escalation support for Remote Help Desk Technicians Consultative, solutions-oriented experience Experience in Tier…
System Administrator & Network Administrator (MSP)
System Administrator & Network Administrator (MSP) Responsibilities: Network Administration for WatchGuard Administration of Office 365 Support Azure (Azure Active Directory, Virtual Desktop, Virtual machines) Provide Tier 2 Escalated Support on the service desk Assist with projects such as cloud migrations and office set ups System Administrator & Network Administrator (MSP) Qualifications: ConnectWise experience a major plus…
Senior System Administrator (MSP)
Senior System Administrator (MSP) Qualifications: 2+ years Managed Service Provider experience REQUIRED Advanced in Microsoft Azure Support Strong Microsoft 365, Teams, SharePoint experience. Strong Microsoft server and domain experience. Experienced with technical services and support at the network level: WAN and LAN connectivity, routers, firewalls, and security Virtualization technology experience with VMware Experience with Remote access…
IT System Engineer (MSP)
IT System Engineer (MSP) Responsibilities: Provide technical project consulting and comprehensive IT support for a variety of business clients Consult with end users and manage back-end systems. Plan, execute and deploy computer, server and cloud solutions. Implement network and printer reconfigurations. Provide VoIP deployment, firewall management, virus/malware cleanup and end user help desk support. Configure…
IT Project Manager & IT Manager (MSP)
IT Project Manager & IT Manager (MSP) Responsibilities: Serve as a leader on the team and assist junior technicians Serve as a consultant to client by recommending, architecting and implementing solutions custom to each client Complete projects such as O365 migrations Configure and support firewall configurations Support cloud set up, configurations, design, and support.• Extreme Proficiency…
System Engineer & Client Success Manager (MSP)
System Engineer & Client Success Manager (MSP) Requirements: MCSE or MCSA preferred 5+ Years of Managed Service Provider experience REQUIRED 10+ years of IT experience Experience implementing and configuring network devices (Cisco, SonicWall, Meraki) Advanced experience working with Microsoft technologies, AD, O365, Azure, Windows Servers, Hyper V, GPO, LAN/Wireless administration, Vmware, Experience establishing network environment…
IT System Engineer (MSP)
IT System Engineer (MSP) Day to Day: Microsoft 365 migrations/setups Complex software migrations (ERP upgrades, new cloud software installations with integrations with DNS, etc) Server migrations (VMWare, HyperV, Azure) Sharepoint migrations/setups Azure migrations/setups VMware server migrations Server migrations/setups Sharepoint setup (Not websites, just the Sharepoint/Onedrive piece) Some network setups (Firewall, switches, wifi, etc) New client…
Sr. System & Network Engineer- (MSP)
Sr. System & Network Engineer- (MSP) Duties & Requirements: Experience with O365 administration and migrations Advanced knowledge of windows servers 3+ years of experience working on the projects team Working knowledge of Enterprise Backup Systems, Hyper-V and VMware, SAN architecture 2+ years of experience working for a Managed Service Provider Required*** Experience with and understanding of…
Level 1 Support Engineer (MSP)
Level 1 Support Engineer (MSP) Duties: Experience with administration of M365 and M365 product suite Proficiency in Active Directory administration, implementation, and troubleshooting of Group Policy and AD topologies Provide end-user technical support, hardware installation, and infrastructure replacement at customer location Familiarity with ConnectWise and IT Glue Escalate technical issues to tier 2 and tier…
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