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IT Support Engineer (Tier 2.5) MSP
IT Support Engineer (Tier 2.5) MSP Responsibilities: Microsoft 365 administration & migration support Azure infrastructure (design, implementation, management) System Administration (Windows Servers) Security & compliance to safeguard infrastructure Backup & disaster recovery Network Infrastructure management (configure firewalls, provide support) IT Support Engineer (Tier 2.5) MSP Requirements: 3+ years of experience working for a Managed Service…
November 20, 2025
System Engineer (Escalation Team) – Managed Services
System Engineer (Escalation Team) – Managed Services Expectation: Diagnose and resolve a wide range of technical issues remotely or at client sites. Handle escalations/questions from the team, mentor junior techs, and lead training sessions. Liaise with vendors and other third parties to move issues toward completion. Coordinating and implementing client/server applications architecture. Detailed understanding of…
Senior System Engineer Level 3 – MSP
Senior System Engineer Level 3 – MSP Job Duties: Provide technical expertise to align VMware Best Practices with company’s existing IT policies, workflows, and procedures in design process Designing and implementing, migrating and supporting Windows, VMware/Hyper-V server networks Maintaining and improving the technology infrastructure of our company, working closely with our team of L2 engineers…
Senior System Engineer – Projects Team (MSP)
Senior System Engineer – Projects Team (MSP) Responsibilities: Take charge of project scoping, meeting with clients, and pitching innovative solutions that exceed expectations. Showcase your expertise by completing network assessments and providing valuable insights for optimization. Design, configure, and deploy firewalls, including rule creation, VPN setup, and firewall optimization. – Implement and maintain virtualization technologies…
IT Desktop Engineer – MSP Escalated IT Support
IT Desktop Engineer – MSP Escalated IT Support: IT support relating to technical issues involving Microsoft’s core business applications Support services for Microsoft related technologies: Windows 7, Windows 10, Windows Server, Exchange, O365, Active Directory, etc. Azure cloud experience. Minimum Azure AD administration, preferable Azure VM administration. Ability to configure and troubleshoot network equipment including…
IT Desktop Engineer – MSP Escalated IT Support
IT Desktop Engineer – MSP Escalated IT Support: IT support relating to technical issues involving Microsoft’s core business applications Support services for Microsoft related technologies: Windows 7, Windows 10, Windows Server, Exchange, O365, Active Directory, etc. Azure cloud experience. Minimum Azure AD administration, preferable Azure VM administration. Ability to configure and troubleshoot network equipment including…
MSP System Administrator Level 2.5
MSP System Administrator Level 2.5 Requirements: Experience with Windows 2012, 2016 & 2019 Server roles Onsite installing, troubleshooting, and managing Microsoft products (Windows 10, and MS Office application suite) as well as Macs Experience with Office 365, Azure AD, GPO, switches and firewalls Technical aptitude and hands-on experience with the following technologies: Windows Server, Exchange…
Hybrid WFH IT Field & Server Support Engineer
Hybrid WFH IT Field & Server Support Engineer responsibilities: Support of all things Microsoft, from Windows Server 2012+, Azure AD, O365, Active Directory, GPOs, etc IT support relating to technical issues involving Microsoft’s core business applications Work with the project management team on server builds and network deployments Troubleshoot PC connectivity desktop issues. Remote access…
IT Desktop Engineer – MSP Escalated IT Support
IT Desktop Engineer – MSP Escalated IT Support: IT support relating to technical issues involving Microsoft’s core business applications Support services for Microsoft related technologies: Windows 7, Windows 10, Windows Server, Exchange, O365, Active Directory, etc. Azure cloud experience -minimum Azure AD administration, preferable Azure VM administration. Ability to configure and troubleshoot network equipment including…
System Engineer – (Projects Team) MSP
System Engineer – (Projects Team) MSP Duties: Take a lead role as the technical expert for all infrastructure-related outages, failures, and problems Implementing network software and hardware upgrades (Cisco Meraki; SonicWall) Provide top-notch technical support in your areas of subject matter expertise (storage, virtualization, Windows OS). Identify and drive opportunities to automate repeatable networking tasks…
November 19, 2025
IT Technician Level 1.5 – Managed Service Provider
IT Technician Level 1.5 – Managed Service Provider Responsibilities: Responsible for supporting our clients and resolving technical issues that arise within their environments Working with L3 engineers to assist with cloud migrations Providing first-level technical support, analysis, and troubleshooting while ensuring a high level of customer satisfaction Working on Azure AD and GPs IT Technician…
November 16, 2025
IT Technician Level 1.5 – Managed Service Provider
IT Technician Level 1.5 – Managed Service Provider Responsibilities: Responsible for supporting our clients and resolving technical issues that arise within their environments Working with L3 engineers to assist with cloud migrations Providing first-level technical support, analysis, and troubleshooting while ensuring a high level of customer satisfaction Working on Azure AD and GPs IT Technician…
MSP System Administrator Level II – Hybrid
MSP System Administrator Level II – Hybrid Responsibilities: Provide technical support and guidance to our clients Manage and maintain Windows servers, handle escalated tickets, set up complex environments Assist with cloud migrations, security initiates, and automation MSP System Administrator Level II – Hybrid Requirements: Professional MSP (Managed Service Provider) Experience Experience with Windows Server deployment…
Helpdesk Support Level 1.5 – Managed Service Provider
Helpdesk Support Level 1.5 – Managed Service Provider Responsibilities: Working with L3 engineers to assist with cloud migrations Providing first-line support and escalating support requests as appropriate Configuring, troubleshooting, and repairing network devices, servers, and computers Working with other members of the support team to ensure that service level agreements are met Assisting with projects…
IT Helpdesk Technician Tier 1.5 (Quick Advancement!)
IT Helpdesk Technician Tier 1.5 Responsibilities: Escalate issues to higher level staff as needed. Utilize ticket tracking system to perform work and bill time for services rendered. Modification of configurations, utilities, software, hardware, etc. for workstations, servers, and network resources. Diagnose and resolve technical hardware and software issues. Technical assistance via phone, email, and ticketing…
November 13, 2025
IT Senior Engineer- MSP (Local WFH)
IT Senior Engineer- MSP (Local WFH) Responsibilities: Configure and install various computer and Windows servers Migrate M365 & G-Suite Configure servers Azure build outs and migrations SharePoint troubleshooting & migrations Virtualization via Hyper-V or VMware (Configuring new infrastructure and completing P2V migrations) Install and maintain approved security tools, policies, and follow procedures to implement Design, configure,…
Senior System Administrator (MSP) – Partial Work From Home
Senior System Administrator (MSP) – Partial Work From Home MSP Responsibilities: Implement and support local area networks (LAN), wide area networks (WAN), intranets, extranets, and other data networks. Provide support for both Windows and Mac environments. Manage and troubleshoot network and system issues, including routers, switches, and firewalls. Perform network rollouts and manage all aspects of…
Helpdesk Support Level 1.5 – Managed Service Provider
Helpdesk Support Level 1.5 – Managed Service Provider Responsibilities: Working with L3 engineers to assist with cloud migrations Configuring, troubleshooting, and repairing network devices, servers, and computers Working with other members of the support team to ensure that service level agreements are met Assisting with projects such as AD and Azure AD migrations Hands on…
November 12, 2025
Technical Account Manager/ Project Manager – MSP
Technical Account Manager/ Project Manager – MSP Responsibilities: Meet with client success team to understand project scope, estimates, and goals. Responsible for new client onboardings, client management, and alignment to industry best practices Develop, build and cultivate long-term relationships with key management within your clients’ organizations Staying in scope and interfacing with client and internal…
November 10, 2025
Senior Escalations Engineer – Managed Services
Senior Escalations Engineer – Managed Services Responsibilities: Migrating clients to cloud infrastructure Migrate O365 & G-Suite Configure virtual servers via AWS/Azure Deploying and configuring Meraki switches, wireless, and routers Windows Server and Hyper-V migrations and setups Implement & Design Cloud infrastructures with a team of Engineers (namely, Azure) Senior Escalations Engineer – Managed Services Responsibilities:…
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