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System Administrator (MSP)
System Administrator (MSP) Responsibilities: Handle Level 2 remote + onsite support (Mac & Windows) Troubleshoot hardware, M365, GSuite, networking, printing, and VOIP issues Deploy new workstations, configure cloud services, assist with projects Communicate clearly with clients and work independently with minimal hand-holding Document fixes to improve resolution times System Administrator (MSP) Requirements: MSP experience required Experience supporting…
June 13, 2025
MSP System Administrator
Key Responsibilities Provide advanced Level 2 support for servers, networks, and business-critical systems Configure and troubleshoot firewalls, switches, and wireless access points (Fortinet, Cisco, SonicWall, Ubiquiti, Juniper) Support and administer Office 365 solutions Deliver clear, professional, and timely communication to clients and internal teams Accurately document work in the ticketing system and contribute to internal knowledge…
System Administrator (Hybrid) – MSP
System Administrator (Hybrid) – MSP Duties and Responsibilities: Work with the team to provide server administration Support projects to implement, upgrade and support hardware/software systems Provide/implement general best practices and security posture Experience with virtualization/cloud computing technologies with VMware or performing P2V Experience in working with firewalls/routers/switches (Cisco, SonicWall, Meraki, Fortinet, etc.) Providing Support on…
Hybrid Support Engineer (Level II) MSP
Hybrid Support Engineer (Level II) MSP Experience Experience and understanding of supporting Microsoft Office (premise and M365) Experience working with any of the following RMM tools, such as ConnectWise Automate, Datto RMM, etc. Experience in network troubleshooting firewalls/routers/switches (Cisco, SonicWall, Meraki, Fortinet, Sophos, Ubiquiti, etc.) Experience working with Backup Solutions – BDR’s, DATTO, Infrascale, etc.…
IT Senior System Engineer – MSP
IT Senior System Engineer – MSP Duties & Requirements: Excellent oral/written communication skills (emphasis on technical communication) in a business environment. Experience providing customer service on-site and remotely to our valued partners. Design, Implement, and Support LAN/WAN technologies (i. e. installation of routers, switches, firewalls, wireless, etc..) Design, Implement, and Support storage area networks (SANs)…
Senior System Engineer (Implementation Team) MSP
Senior System Engineer (Implementation Team) MSP Duties : Designing & implementing Microsoft systems such as virtualization cloud or workstation projects Design & Implementation of project-based assessments and documentation taken Installing, configuring, testing, and maintaining operating systems, application software, and system management tools Extensive experience working with Windows OS and Windows Server 2008-2019 Administration/troubleshooting of On-Premises networks…
IT System Support Technician (Escalation Point) – MSP
IT System Support Technician (Escalation Point) – MSP Do: Support and experience working with Cloud products: (Office 365, OneDrive, Azure). Knowledge of Microsoft Windows Server Platforms. Support of disaster recovery solutions. (Datto) Configuring, Installing and Supporting routers, firewalls, switches & servers (VLAN, SonicWall) Knowledge of VMware/Hyper-V (creating new virtual machines, changing resource allocations, etc.) Experience…
Hybrid IT System Engineer Tier II (VMware) MSP
Hybrid IT System Engineer Tier II (VMware) MSP Duties: Extensive experience with Hyper-V and VMware including deployment, advanced troubleshooting, and management Experience with Microsoft Server Operating in an Enterprise Environment Including Management, Implementations into Dynamic Environments with Various Roles, Migrations, Group Policy Creation / Management, and High-Level Troubleshooting Configuration, Management, Troubleshooting and Ability to Deploy…
Hybrid System Senior Engineer (Migration Team) – MSP
Hybrid System Senior Engineer (Migration Team) – MSP Requirements: Azure deployments O365/G-suite/Azure Migrations End-User Support / Desktop Support: Microsoft Windows, Microsoft Office, desktop, and mobile device troubleshooting Experience with Windows Server 2012/2016, Exchange 2013/2016, Office 365 and Active Directory Server 2008/2008R2, Server 2012/2012R2, Server 2016, VMware, Hyper-V Exchange, SQL, Active Directory, DNS, File Server, Domain…
IT Systems Support Engineer (L1) MSP
IT Systems Support Engineer (L1) MSP Duties & Experience: Proficiency in Windows Active Directory, Windows Operating Systems, Microsoft Office Products, Office 365, Windows-based Security, Exchange Server, Print Server Management Relevant certifications (e.g., CompTIA A+, Network+, Microsoft certifications) are a plus Utilize diagnostic techniques and relevant questions to perform remote troubleshooting Guide customers through the process…
Hybrid System Engineer Tier 3 (Deployment Team) – MSP
Hybrid System Engineer Tier 3 (Deployment Team) – MSP Experience: M365 administration with domain synchronization and migrations from G-suite and Exchange or other providers VMware and/or Hyper-V experience Extensive experience with P2V and V2V migration Implementing network software and hardware upgrades (Cisco Meraki; SonicWall, Palo Alto) Configuring and managing firewalls, switches, W.A.P.s, VPNs, and other…
IT System Administrator (Level 2 Support) – MSP
IT System Administrator (Level 2 Support) – MSP Duties and Requirements: Experience and understanding with virtualization/cloud computing technologies, specifically VMware and performing P2Vs Experience in network and firewalls (Cisco, SonicWall, Meraki, Fortinet, etc.) Install and integrate new server hardware and applications under the supervision of a more senior engineer Understand and support 24/7 infrastructure and…
Hybrid System Engineer (Migrations Team) MSP
Hybrid System Engineer (Migrations Team) MSP Requirements & Duties: Expert-level experience managing Microsoft solutions (Microsoft Configuration Manager, Hyper-V, failover clustering, file services) Extensive Experience Managing Backups in an Enterprise Environment Including Local Configuration from Scratch, Managing Retention, Consolidation, Verification, Offsite Replication Implementing network software and hardware upgrades (Cisco Meraki; SonicWall) Configuring and managing firewalls, switches,…
IT Senior System Engineer (Project Lead) MSP
IT Senior System Engineer (Project Lead) MSP Duties & Experience: Designing & implementing of network-level projects: WAN, LAN, and WIFI connectivity, routers, firewalls, and security Lead and execute multiple projects on a timely basis within a certain time frame Strong experience with Cloud technologies such as Azure, VMware and SonicWall Setting up the right expectation…
Senior System Engineer (Hybrid) MSP
Senior System Engineer (Hybrid) MSP Duties : Designing & implementing Microsoft systems such as virtualization cloud or workstation projects Design & Implementation of project-based assessments and documentation taken Installing, configuring, testing, and maintaining operating systems, application software, and system management tools Extensive experience working with Windows OS and Windows Server 2008-2019 Administration/troubleshooting of On-Premises networks…
Hybrid System Engineer (Projects Team) MSP
Hybrid System Engineer (Projects Team) MSP Duties : Implementing network software and hardware upgrades (Cisco Meraki; SonicWall) Configuring and installing various computer and Windows servers Migrations on O365 & G-Suite and Azure Implementing & Design Cloud infrastructures Experience deploying and configuring Meraki switches, wireless, and routers Configure and deploy SonicWall firewalls Design, implement, and support…
Junior System Administrator (Ticket Crusher) – MSP
Junior System Administrator (Ticket Crusher) – MSP Responsibilities: Provide remote support to end-users at multiple customer sites, including: Install, configuring, and troubleshooting Windows OS and Microsoft Office applications Experience supporting password resets in Active Directory, Office 365, etc. Perform administrative tasks in Office 365 (i.e. creating users, distro lists, forwarding rules, etc.) Troubleshoot network connectivity…
Hybrid System Engineer (Mid-Level Projects) – MSP
Hybrid System Engineer (Mid-Level Projects) – MSP Experience: Installation and configuration of Window server 2016-2019 Advanced experience with Microsoft Technologies, AD, O365, Windows Server, LAN/WAN, Knowledge and experience with VMware to perform basic VM edits, troubleshooting extend data stores/partitions Implementing and configuring network devices (Cisco, SonicWALL, Meraki) Implementation of wired and wireless network software/hardware installation…
IT System Administrator – MSP (PARTIAL REMOTE)
About Us: We are a trusted provider of managed IT services, custom business applications, and security awareness programs for small to mid-size companies, nonprofit organizations, and associations in the Baltimore-Washington region. Our team works as virtual CIOs and IT departments, helping organizations plan, manage, and optimize their technology infrastructure. Key Responsibilities: Provide timely, professional responses…
Tier I Technical Support Specialist (ConnectWise) MSP
Tier I Technical Support Specialist (ConnectWise) MSP Duties: Experience with administration of M365 and M365 product suite Proficiency in Active Directory administration, implementation, and troubleshooting of Group Policy and AD topologies Provide end-user technical support, hardware installation, and infrastructure replacement at customer location Familiarity with ConnectWise and IT Glue Respond to customer support requests through…
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