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IT System Administrator (Managed Services Provider)
Day to Day: Install, configure, and maintain desktops, servers, network devices, printers, and applications Deliver expert-level support both remotely and on-site to troubleshoot system or connectivity issues Monitor infrastructure performance, identify bottlenecks, and take corrective action proactively Manage user accounts, permissions, MFA, and endpoint protection using Active Directory and security tools Administer and support Microsoft…
June 18, 2025
Help Desk Technician Level 1 (MSP)
Responsibilities: Serve as the first line of support for desktop, software, and connectivity issues Provide helpdesk support for Windows 10/11, Microsoft 365, and basic networking Handle user onboarding and offboarding (accounts, permissions, password resets) Support Microsoft 365 platforms: Exchange Online, SharePoint, OneDrive, Teams Use ticketing and RMM tools to resolve issues and track progress Escalate…
System Administrator Tier 2 (ConnectWise)
Key Responsibilities Provide Tier 2 support for systems, workstations, cloud services, and networking issues Troubleshoot escalated incidents related to performance, access, and infrastructure Configure and support Microsoft 365 (Exchange, OneDrive, SharePoint, Teams) Perform onboarding and offboarding tasks: provisioning, system setup, and user access Troubleshoot firewalls, VPNs, routers, and switches (Ubiquiti, Cisco, SonicWall) Diagnose and repair…
IT System Administrator (Mid-Level Support) MSP
IT System Administrator (Mid-Level Support) MSP Duties: Configuring, maintaining, and supporting client IT infrastructure (hardware and online services) Troubleshooting M365 and Office365 applications (Intune, Exchange, etc.) Configuring Windows Server tools (PowerShell, Active Directory, Group Policy) Basic configuration, management, troubleshooting, and ability to deploy software-based network services Knowledge and experience with Active Directory and Microsoft Azure…
Hybrid Technical Account Manager (TAM) – MSP
Hybrid Technical Account Manager (TAM) – MSP Duties: Excellent analytical skills & problem solving skills, combined with the ability to provide quick resolution to problems Onboard and document new client environments to facilitate a graceful transition during new service/agreement implementations Build long-term partnerships with assigned clients. Ensure client satisfaction by fostering highly responsive communication between…
MSP System Administrator Level II (Escalations Team)
MSP System Administrator Level II (Escalations Team) Duties & Requirements: Proficiency in Windows Server, Active Directory, VMWare (Citrix & Hyper-V welcome), Dell, HP Implement new solutions and technologies to enhance client systems Troubleshoot and resolve issues with both physical and virtual servers Experience troubleshooting printers and remote support Extensive experience with network connectivity: WAN and…
L2 Application Support Engineer (Local WFH) MSP
L2 Application Support Engineer (Local WFH) MSP Duties: Knowledge of backup, replication, and disaster recovery solutions. Familiarity with Windows, Linux, VMWare, SAN, and recovery technology. Experience with at least one of the following applications: Commvault, Druva, Datto, or Acronis. Troubleshoot data protection application issues, with knowledge of Windows, Linux, VMWare, SAN, and recovery technology Configure,…
Hybrid System Engineer (Escalation Team) – MSP
Hybrid System Engineer (Escalation Team) – MSP Expectation: Diagnose and resolve a wide range of technical issues remotely, or at client sites. Handle escalations/questions from the team, mentor junior techs, and lead training sessions Liaise with vendors and other third parties to move issues toward completion Coordinating and implementing client/server applications architecture Detailed understanding of…
Hybrid System Administrator (Level 2) – MSP
Hybrid System Administrator (Level 2) – MSP Experience: Configure and troubleshoot issues related to Window Server, DNS, DHCP VPN Experience configuring and troubleshooting VPN Clients, Group Policy, Folder Permissions, Firewalls, VMWare servers, Citrix servers, Printer Servers, and Office 365 Must be organized, detail-oriented, and self-motivated Email Support and Mailbox Administration Ability to provide and maintain…
Network Consultant (L3) MSP
Network Consultant (L3) MSP Responsibilities: Design, proactively manage, and troubleshoot network problems, ensuring the stability of networks, servers, and systems Travel to local customer sites for scheduled network maintenance, project implementations, and consulting Passion for staying updated with cutting-edge technology and hands-on experience with technologies such as Windows Server, Exchange Server, Active Directory, Office 365,…
IT Senior System Engineer (Project Lead) MSP
IT Senior System Engineer (Project Lead) MSP Duties & Experience: Design & Implementation of network-level projects: WAN, LAN and WIFI connectivity, routers, firewalls, and security Lead and execute multiple projects on a timely basis within a certain time frame Strong experience with Cloud technologies such as Azure, VMware and SonicWall Setting up the right expectation…
Hybrid System Administrator (Level 2) – MSP
Hybrid System Administrator (Level 2) – MSP: Experience supporting End User IT Support, Cloud, O365 troubleshooting/administration, virtualization, Windows System Administration, and general Network Administration (TCP/IP) Technical experience with network level: LAN/WAN connectivity, routers, switches, firewalls, and wireless Experience with Windows OS and server from 2008-2019 Knowledge and experience with building and managing firewalls Experience working…
Hybrid Senior System Engineer (Project Team) MSP
Hybrid Senior System Engineer (Project Team) MSP Duties: MS Office 365 administration with domain synchronization and migrations Azure deployments and migration experience Expert-level experience managing Microsoft solutions (Microsoft Configuration Manager, Hyper-V, failover clustering, file services) Provide top-notch technical support in your areas of subject matter expertise (network, virtualization) Experience managing and creating of Active Directory…
Hybrid Senior System Engineer (Project Lead)
Hybrid Senior System Engineer (Project Lead) Duties: Experience with Azure Virtual Network, Azure Virtual Machines, Azure Storage Account, Azure Active Directory, Azure IAM Ability to complete Migrations and set up new networks from scratch Experience configuring and installing various network devices and services (e.g., routers, switches, firewalls, load balancers) Assist in conducting analyses of new…
Senior System Engineer (IT Project Team) MSP
Senior System Engineer (IT Project Team) MSP Creating client relationships, solving any complex technical issues, and providing solutions Knowledge of principles and methods applied to information technology infrastructure, planning, implementation, and management Excellent oral/written communication skills (emphasis on technical communication) in a business environment. Experience with a leading team of engineers on complex network infrastructure…
System Administrator Tier 2 – MSP (Hybrid)
System Administrator Tier 2 – MSP (Hybrid) Qualifications: Experience working with Azure and AWS Must be proficient with PowerShell scripting Must be highly proficient with VMWare and/or Hyper-knowledge of (AD, O365, Azure) and Network support (Switches, routers, firewalls) Must be highly proficient with virtualization platforms including VMWare and/or Hyper-V User account maintenance SharePoint and Teams…
Hybrid IT System Administrator (L2) – MSP
Hybrid IT System Administrator (L2) – MSP Duties: Familiarity with networking protocols, firewalls, and security best practices Support with implementing robust backup and disaster recovery strategies to safeguard critical data and applications Perform some analytical, technical, and administrative work in the planning, design, and installation of new or existing computer systems in a Windows environment.…
System Administrator -Support Team (MSP)
System Administrator -Support Team (MSP) Experience: Understand and support 24/7 infrastructure and business-critical applications Experience working for a Managed Service Provider REQUIRED Migration experience / Hybrid Cloud and on-prem Knowledge of Exchange (Azure, O365 is a plus), Active Directory, DNS Configure and install various computer and Windows servers Ticketing system and RMM experience (ConnectWise, Kaseya, Datto, SolarWinds,…
Hybrid Technical Account Manager (TAM) – MSP
Hybrid Technical Account Manager (TAM) – MSP Duties: Excellent analytical skills & problem solving skills, combined with the ability to provide quick resolution to problems Onboard and document new client environments to facilitate a graceful transition during new service/agreement implementations Build long-term partnerships with assigned clients. Ensure client satisfaction by fostering highly responsive communication between…
Hybrid System Administrator (Mid-Level Projects) – MSP
Hybrid System Administrator (Mid-Level Projects) – MSP Experience: Excellent communication skills for remote clients and on-site technical support Windows desktop and server operating systems experience Experience with Active Directory and Group Policy on the daily Installation and configuration of Window server 2016-2019 Advanced experience with Microsoft Technologies, AD, O365, Windows Server, LAN/WAN, Knowledge and experience…
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