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Senior IT Project Engineer – MSP
Senior IT Project Engineer – MSP Responsibilities: Lead the implementation of infrastructure projects, including Windows Servers, Active Directory, VMware, Hyper-V, Azure, Citrix, Dell, HP, and ConnectWise solutions. Design and deliver customized IT solutions based on client requirements. Configure, deploy, and optimize hardware and software components for seamless integration. Perform testing, quality assurance, and documentation throughout…
February 8, 2026
IT Support Specialist Tier 2 (Onsite & Remote Support) – MSP
IT Support Specialist Tier 2 (Onsite & Remote Support) – MSP: Job Requirements: Computer Hardware; Software Troubleshooting Strong background with Windows 10 Desktop support experience Networking/troubleshooting knowledge Knowledge of Windows and Servers, Active Directory, Exchange On-Prem or Office 365 1+ years of experience working for a Managed Service Provider Required MCSA, MCSE, or CCNA preferred…
February 7, 2026
IT System Engineer (Tier 2.5) MSP
Key Responsibilities: Design and support client network and computing infrastructure Administer servers and virtual server clusters Install, configure, and maintain network hardware and software Monitor and enhance network performance and security Manage system backups and restore protocols Document network issues and solutions Travel to client sites as needed and participate in on-call support rotation Create…
IT Support Specialist Tier 2.5 (MSP)
IT Support Specialist Tier 2.5 (MSP) Responsibilities: Provide remote and onsite level 2/3 server support and system/network administration. Execute project work including network and server upgrades. Conduct system/network diagnostics, repairs, and optimizations. Install, configure, and deploy Microsoft Windows workstations and servers. Set up switches, routers, firewalls, and wireless access points. Troubleshoot TCP/IP subnetting and Internet…
Service Desk Analyst – Hybrid
Service Desk Analyst – Hybrid Responsibilities: Provide professional and friendly support consistently via telephone, email, chat and remote connections. Create and manage tracking tickets according to Service Desk standard operating procedures. Triage, diagnose, and resolve computer hardware and software issues. Execute standard escalation procedures based on issue priority. Coordinate the installation of hardware and software…
Hybrid Field Technician- MSP
Field Technician – MSP Duties: Provide excellent service and support to end-users onsite at customer locations. Perform work on servers as required to resolve user facing tickets Work within server room environments for purposes of documentation, troubleshooting, and assisting engineers remotely. Work with vendors & partners concerning products and service issues. Field Technician – MSP…
IT Helpdesk Support (ConnectWise)
IT Helpdesk Support (ConnectWise) Responsibilities: Respond to calls, tickets and emails to troubleshoot reported issues in a helpdesk environment using ConnectWise. Complete basic troubleshooting and provide IT support for Microsoft core business applications and operating systems Provide desktop support, manage accounts in active directory, printer support Provide network support and some administration. IT Helpdesk Support…
February 4, 2026
System Administrator 2.5 – Managed Service Provider
System Administrator 2.5 – Managed Service Provider Experience/Duties: Network Administration: •Provide desktop and server support at hardware, operating system and application levels. •Get involved on supporting all portfolio of services (Hosted VoIP, Hosted Exchange, Document management and print management solutions, Security services, etc.) •Administration of different backup platforms and troubleshooting issues, including Datto, Symantec, Windows,…
Hybrid Project Engineer
Hybrid Project Engineer Responsibilities: Develop a reusable repository of SOPs, tools, work objects, best practices, project development Delivery standards, though leadership and frameworks for efficient execution of IT Service Delivery MS Hyper-V or Azure deployments MS Office 365 migrations Support and administration of MS Windows Server solutions (Active Directory, Group Policy, PowerShell, etc.) Implement and…
Senior Network Engineer – Managed Services
Senior Network Engineer – Managed Services Responsibilities: Diagnose and resolve network issues, from minor to major. Set up network components like firewalls, switches, access points, and assist with hardware installations such as monitors and printers. Install firmware and software updates based on client specifications. Keep all documentation up to date, including changes and new processes,…
February 2, 2026
Network Engineer L3 – MSP Division
Network Engineer L3 – MSP Division Responsibilities and Requirements: Your role involves installing, maintaining, and troubleshooting network infrastructure, applying firmware updates, and assisting clients with technical support and training. You’ll work with firewalls, switches, and various network components, ensuring optimal performance and security. Responsibilities: Diagnose and resolve network issues. Install and update network components and…
IT Field Technician “White Glove IT Support” (MSP)
IT Field Technician “White Glove IT Support” (MSP) Requirements: 4+ years of hands on Windows desktop or systems support experience is required SonicWall, Meraki or Cisco experience configuring, installing and troubleshooting Experience with Windows Server migrations 2+ YEARS OF MSP EXPERIENCE REQUIRED Experience with Active Directory (add/delete users, group policies) Experience with Microsoft Exchange (hosted…
February 1, 2026
System Engineer (MSP)
System Engineer (MSP) Responsibilities: Serve as the primary technical expert for addressing infrastructure-related outages, failures, and problems. Conduct proactive and reactive incident response for system or service anomalies. Deliver high-quality technical support in areas of expertise, such as networking and virtualization. Utilize and manage various systems management tools to monitor and maintain infrastructure. Identify and…
January 27, 2026
IT System Engineer (Tier 2.5) MSP
Key Responsibilities: Design and support client network and computing infrastructure Administer servers and virtual server clusters Install, configure, and maintain network hardware and software Monitor and enhance network performance and security Manage system backups and restore protocols Document network issues and solutions Travel to client sites as needed and participate in on-call support rotation Create…
Senior System Engineer (Automation) – MSP
Key Responsibilities: Develop and implement scripting solutions using ConnectWise to install software, address issues, remediate vulnerabilities, and deploy new services. Maintain and update ConnectWise: manage agent scripts, respond to alerts, monitor dashboards, and conduct periodic system reviews. Perform network-level patching and maintenance, including WAN and LAN connectivity, routers, firewalls, and security. Provide support for disaster…
IT Support Specialist Tier II (Client Facing) – MSP
IT Support Specialist Tier II (Client Facing) – MSP Technologies/ Requirements: Windows Servers VMware, Hyper-V ConnectWise a major plus Experience with Network Administration Experience with Active Directory, Group Policy, O365, Exchange and Azure AD Ability to articulate your work to the client in non-technical terms 2+ years working for a Managed Service Provider REQUIRED** IT Support…
Senior System Engineer “Jack of All Trades” – MSP
Senior System Engineer “Jack of All Trades” Responsibilities : Lead all cloud infrastructure evaluation, design, architecture and implementation projects and tasks both internally and for clients. Act as the last escalation point for the Engineering team for all technical issues. Design, develop, and/or integrate proven solutions to complex application problems for vast portfolio of commercial…
vCIO (Managed Service Provider)
vCIO (Managed Service Provider) Job Responsibilities and Essential Functions: Managing relationships with principals, owners, and key stakeholders in client organizations Understanding technology business drivers in client organizations Strategic Technology Roadmap / Budget Planning and Educating clients on technology trends and opportunities Technical business consulting Working with clients and internal teams on support escalations, project scoping and…
Senior Escalations Engineer (Partial WFH)
Senior Escalations Engineer (Partial WFH) Responsibilities: Provide 70% support and 30% project assistance, handling escalations and resolving technical issues with a 50/50 split between support and escalations. Address escalations like BCDR incidents, critical errors, and virtual environment issues while maintaining systems through regular Server Administration tasks (OS, AD, GPO). Lead system upgrades with thorough research…
January 25, 2026
IT Support Engineer L1 (Cloud Technologies)
IT Support Engineer L1 (Cloud Technologies) Responsibilities: Courteous, knows when to escalate, closing high volume of tickets Troubleshoot and resolve IT issues, including hardware and software problems Provide guidance and support to clients on the use of various software and hardware applications Escalate complex issues to senior technical staff as required Assist with the maintenance…
January 23, 2026
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